iOffer

Ordered an item and was charged but never received such item or any item and sent many many attempts to contact buyer and IOffer but no response Ordered item, payed, item not sent but recorded as received and cannot reach buyer or middleman Ioffer, sent many emails and no response

Hi Theresa:Per our previous response: "It appears this order was returned to the senderWe've cancelled this order as unfulfilledPlease allow 7-days for a refund to process and complete." We hope this provides an adequate resolution to your order issue Thank you, iOffer

Initial Business Response / [redacted] (1000, 5, 2015/09/10) */ September 10, Revdex.com CASE#: XXXXXXXX Dear Ms [redacted] : This is to respond to the folldated September 4, regarding the consumer complaint of [redacted] with respect to third party transactions on the iOffer site Again, please note that iOffer.com is an online marketplace like eBay, Craigslist and other websites that host third party classified advertisementsUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sale or shipping process We have contacted the seller on Ms [redacted] 's behalf and hope that s/he will provide the requested refund or exchange in a timely mannerMs [redacted] can expect to receive an email confirmation shortly If she hasn't done so already, Ms [redacted] is again advised to immediately contact her payment provider to file a claim and request a refund or charge-backNote the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period: Amazon Payments (Days) - http://iofr.me/mSFa2G PayPal (Days) - http://iofr.me/pobXsS Credit Cards (Days) - Call your bank or credit card company to request a charge back Again, we are very sorry for the inconvenience that this may have caused Ms [redacted] and hope the above provides you with sufficient information to respond to her complaint Please feel free to contact us if you have any questions in the interim Very best, iOffer.com [redacted] @ioffer.com Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) I sent several more emails to him nothing after you sent a message to him I payed with a money order so I can't put in a claim I just want him to send what I ordered wonder years complete I will send back boy meets world when I get what I ordered I believe I am going to get stuff with boy meets world and I already have it Final Business Response / [redacted] (4000, 9, 2015/09/22) */ September 22, Revdex.com CASE#: XXXXXXXX Dear Ms [redacted] : This is to respond to the folldated September 18, regarding the consumer complaint of [redacted] with respect to third party transactions on the iOffer site First, please note that iOffer.com is an online marketplace like eBay, Craigslist and other websites that host third party classified advertisementsAs a result, iOffer does not participate in any transactions, process payments, provide shipping or confirm the authenticity of merchandise listed on the siteThis is clearly set forth in iOffer's user agreement, located at http://www.ioffer.com/info/user_agreementParagraph of the iOffer User Agreement states: iOffer is only a Venue: Our Site acts as an open marketplace for users to buy, sell and negotiate the purchase and sale of goods with other usersiOffer only provides a service and is not involved in any transaction between buyers and sellers who use our SiteThere are risks that You assume when dealing with foreign nationals, underage persons or people otherwise acting under pretensesYou agree that all of these risks are borne by You, and not iOfferiOffer does not control the behavior of users on the Site or the information provided by other users that is made available through our SiteAs a result, iOffer does not guarantee or endorse the authenticity, quality, safety, or legality of any items offered or sold, the truth or accuracy of any listings, or the ability of sellers to sell items or of buyers to buy itemsWe cannot assure that all transactions will be completedAdditionally iOffer does not guarantee the ability or intent of users to fulfill their obligations in any transactions FOR EVERY TRANSACTION THAT IS COMMENCED THROUGH OUR SITE, YOU MUST MAKE YOUR OWN INDEPENDENT DETERMINATION REGARDING THE STATEMENTS, PRODUCT DESCRIPTIONS OR THE REPRESENTATIONS OF THE OTHER PARTY AND THE PARTY'S ABILITY TO PAY FOR OR DELIVER THE GOOD(S) OFFEREDPLEASE USE CAUTION, COMMON SENSE, AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SITE! All iOffer users must agree they have read and agreed to iOffer's User Agreement as part of the registration processSee http://www.ioffer.com/user/newAs a result, Ms [redacted] knew, or should have known, that iOffer is simply a platform enabling third party buyers and sellers to engage in independent consumer transactions We're sorry Ms [redacted] is having issues with a transactionUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sales or shipping process We have contacted the seller on Ms [redacted] 's behalf and hope that s/he will provide the requested refund or exchange in a timely mannerAdditionally, the seller's account has been suspended pending a resolution to this issue If she hasn't done so already, we advise Ms [redacted] to please refer to the following: Step - Contact the seller directly (http://iofr.me/Sg156S) the seller directly to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period: PayPal (Days) - http://iofr.me/pobXsS Google Wallet (Days) - http://iofr.me/r4nDXD Amazon Payments (Days) - http://iofr.me/mSFa2G Credit Cards (Days) - Call your bank or credit card company to request a charge back We are very sorry for the inconvenience that this may have caused Ms [redacted] and hope the above provides you with sufficient information to respond to her complaint Please feel free to contact us if you have any questions in the interim Very best, iOffer.com [redacted] @ioffer.com Final Consumer Response / [redacted] (4200, 11, 2015/09/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) The seller til has not contacted me on these matter or in way has tried to make these right I know I probably stuck with boy meets world but im not happy I understand what she saying but I can't say these is solved when it is not and I payed with a money order so I can not file to get my money back I haven't sent boy meets world back because I want what I ordered first and something better then nothing but if he would send me wonder years I would send back boy meets world because I have them if the seller don't do what there suppose to do they should not be allowed to sell on these site any more because if they did it to one person they will do it to other I want what I ordered but I also dont want them to do these to anybody else I can probably get thesr from another dealer and that probably end up having to do I just want him to make these right and for to make sure he doesn't do these to anybody else I don't think that to much to ask thank you

I ordered a Red large [redacted] Handbag from this companyI haven't received this itemTracking states that is was delivered, I NEVER RECEIVED IT!!! When I go to track this package, it shows that the tracking number I was given isn't registered to any carrier!! They took the money out of my bank account! I have left at least phone call messages, and over a dozed email messages! I'm very upset!! I want my purse!! I went and read their comments section on a different website, and it's nothing but the same complaints! They are selling knock off [redacted] handbags! I want either my money refunded or the purse sent to me!!!!

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I am curious though, how can an American based company be the platform for foreign entities to sell knockoff goods, isn't that illegal?Sincerely, [redacted]

ioffer is a scam do not use this SITE they do not refund your money

I have ordered some stuff, and receivedBut there are several items that I have not received and I am out my money and sellers don't seem to be helping me! I would like a refund of my money that I paid for all of these servicesThank youI am UPSET because most of these items were CHRISTMAS presentsI'm a single mom, and cannot afford more presents and now I don't know what I am going to doCan you at least please contact sellers or revoke their selling opportunities because I'm not receiving my items? Here are the sellers names and the purchases in which I have made: [redacted] PLEASE SEND ME THESE ITEMS THAT I HAVE PAID FOR OR AT LEAST SEND ME A REFUND to [redacted] THIS IS CRAZY AND NOW I"M OUT ALMOST [redacted] BUCKS!!!!

April 21, 2016Revdex.com CASE#: [redacted] Dear Ms [redacted] : This is to respond to the folldated April regarding the consumer complaint of [redacted] with respect to third party transactions on the iOffer site.Again, please note that iOffer.com is an online marketplace like ***, [redacted] and other websites that host third party classified advertisements Unfortunately, iOffer cannot refund or exchange products, as we are not part of the sale or shipping process.We have contacted the seller on Ms [redacted] 's behalf and hope that s/he will provide the requested refund or exchange in a timely mannerMs [redacted] can expect to receive an email confirmation shortlyIf she hasn’t done so already, Ms [redacted] is again advised to immediately contact her payment provider to file a claim and request a refund or charge-backNote the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:Amazon Payments (Days) - [redacted] PayPal (Days) - [redacted] Credit Cards (Days) - Call your bank or credit card company to request a charge backAgain, we are very sorry for the inconvenience that this may have caused Ms [redacted] and hope the above provides you with sufficient information to respond to her complaintPlease feel free to contact us if you have any questions in the interim.Very best,iOffer.com [redacted]

I ordered items from this siteWhen it was the expected time to arrive none of the items arrived..When contacted sellers there response was it was on the way ,and they would send me tracking informationNEVER received any response againWhen I reported the problems and gave bad feedback,they responded they would refund me to check my accountI have checked my account everyday since the incidents and contacted the bank and I haven't received no REFUND..The sellers also mentioned to please when I receive refund to please change my feedback on site I agreed when I receive my refund...STILL NO RESPONSE..These SELLERS make the other sellers not trustworthy...I had a couple of sellers that where very accurate and good customer service

This seller [redacted] order# [redacted] this seller gave me tracking information but it say it's still where it started in China so I contact seller about it seller send me a picture with a piece of paper with my name on it saying this proof my order has been shipped but the shipping company said that it's still at there company it couldn't be processed out China so it at the shipping company the seller stopped COMMUNICATION with meI paid for products on good faith to receive the order and now I did what I was supposed to do so I deserve my money back cause this is not my fault as a buyer but fault of seller, I have filed a complaint with [redacted] and Revdex.com and with my credit card company, this is not right I know about the shipping and how it works my problem is the shipping company that seller use said it's a problem with package and has informed the seller that the package couldn't be shipped it's still in China for weeks and the seller still have not tried t

I purchased many items (at least about #items) from iOffer on August 27th, Most of my orders arrived a month later, however THREE items never arrivedThe items were to come between September 12th thru October 3, I contacted iOffer several times, I also contacted the sellers numerous times, and I was told that the items were still coming- even one seller stated that he shipped my items and provided a tracking number within the first couple of days after I ordered the product- however a month later, he was asking me for the size- which indicates that he never shipped the itemI have contacted iOffer many times and all they do is send automated emailsI have asked for my money back- I do not wish to keep contacting the sellers because they keep saying that the product is coming and its nearly months laterHere are my items: Men's Rubber Slide Sandal Slippers Flip Flops Shoe $16.99, New Women's Sportsuits 2pieces Jogging Suit Tracksuits $15.00, and ) Brand Me

Initial Business Response / [redacted] (1000, 5, 2015/07/14) */ July 14, Revdex.com CASE#: XXXXXXXX Dear Ms [redacted] This is to respond to your letter dated July 9, regarding the consumer complaint of [redacted] with respect to third party transactions on the iOffer site First, please note that iOffer.com is an online marketplace like eBay, Craigslist and other websites that host third party classified advertisementsAs a result, iOffer does not participate in any transactions, process payments, provide shipping or confirm the authenticity of merchandise listed on the siteThis is clearly set forth in iOffer's user agreement, located at http://www.ioffer.com/info/user_agreementParagraph of the iOffer User Agreement states: iOffer is only a Venue: Our Site acts as an open marketplace for users to buy, sell and negotiate the purchase and sale of goods with other usersiOffer only provides a service and is not involved in any transaction between buyers and sellers who use our SiteThere are risks that You assume when dealing with foreign nationals, underage persons or people otherwise acting under pretensesYou agree that all of these risks are borne by You, and not iOfferiOffer does not control the behavior of users on the Site or the information provided by other users that is made available through our SiteAs a result, iOffer does not guarantee or endorse the authenticity, quality, safety, or legality of any items offered or sold, the truth or accuracy of any listings, or the ability of sellers to sell items or of buyers to buy itemsWe cannot assure that all transactions will be completedAdditionally iOffer does not guarantee the ability or intent of users to fulfill their obligations in any transactions FOR EVERY TRANSACTION THAT IS COMMENCED THROUGH OUR SITE, YOU MUST MAKE YOUR OWN INDEPENDENT DETERMINATION REGARDING THE STATEMENTS, PRODUCT DESCRIPTIONS OR THE REPRESENTATIONS OF THE OTHER PARTY AND THE PARTY'S ABILITY TO PAY FOR OR DELIVER THE GOOD(S) OFFEREDPLEASE USE CAUTION, COMMON SENSE, AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SITE! All iOffer users must agree they have read and agreed to iOffer's User Agreement as part of the registration processSee http://www.ioffer.com/user/newAs a result, Ms [redacted] knew, or should have known, that iOffer is simply a platform enabling third party buyers and sellers to engage in independent consumer transactions We're sorry Ms [redacted] is having issues with a transactionUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sales or shipping process On October 24, 2014, Ms [redacted] submitted a Helpdesk ticket via iOffer's online portal (Ticket# XXXXXX) and was instructed to immediately request a refund or exchange directly from the independent seller and her payment processor If she hasn't done so already, we advise Ms [redacted] to please refer to the following: Step - Contact the seller directly (http://iofr.me/Sg156S) the seller directly to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period: PayPal (Days) - http://iofr.me/pobXsS Google Wallet (Days) - http://iofr.me/r4nDXD Amazon Payments (Days) - http://iofr.me/mSFa2G Credit Cards (Days) - Call your bank or credit card company to request a charge back We are very sorry for the inconvenience that this may have caused Ms [redacted] and hope the above provides you with sufficient information to respond to her complaint Please feel free to contact us if you have any questions in the interim Very best, iOffer.com [redacted] @ioffer.com

April 11, 2016Revdex.com CASE#: [redacted] Dear Ms [redacted] : This is to respond to your letter dated March regarding the consumer complaint of [redacted] with respect to third party transactions on the iOffer site.First, please note that iOffer.com is an online marketplace like ***, [redacted] and other websites that host third party classified advertisementsAs a result, iOffer does not participate in any transactions, process payments, provide shipping or confirm the authenticity of merchandise listed on the siteThis is clearly set forth in iOffer’s user agreement, located at [redacted] Paragraph of the iOffer User Agreement states:iOffer is only a Venue: Our Site acts as an open marketplace for users to buy, sell and negotiate the purchase and sale of goods with other usersiOffer only provides a service and is not involved in any transaction between buyers and sellers who use our SiteThere are risks that You assume when dealing with foreign nationals, underage persons or people otherwise acting under pretensesYou agree that all of these risks are borne by You, and not iOfferiOffer does not control the behavior of users on the Site or the information provided by other users that is made available through our SiteAs a result, iOffer does not guarantee or endorse the authenticity, quality, safety, or legality of any items offered or sold, the truth or accuracy of any listings, or the ability of sellers to sell items or of buyers to buy itemsWe cannot assure that all transactions will be completedAdditionally iOffer does not guarantee the ability or intent of users to fulfill their obligations in any transactions.FOR EVERY TRANSACTION THAT IS COMMENCED THROUGH OUR SITE, YOU MUST MAKE YOUR OWN INDEPENDENT DETERMINATION REGARDING THE STATEMENTS, PRODUCT DESCRIPTIONS OR THE REPRESENTATIONS OF THE OTHER PARTY AND THE PARTY'S ABILITY TO PAY FOR OR DELIVER THE GOOD(S) OFFEREDPLEASE USE CAUTION, COMMON SENSE, AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SITE!All iOffer users must agree they have read and agreed to iOffer’s User Agreement as part of the registration processSee [redacted] As a result, Ms [redacted] knew, or should have known, that iOffer is simply a platform enabling third party buyers and sellers to engage in independent consumer transactions.We’re sorry Ms [redacted] is having issues with a transactionUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sales or shipping processIf she hasn’t done so already, we advise Ms [redacted] to please refer to the following:----------Step – Contact the seller directly ( [redacted] ) the seller directly to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues.Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem.Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:PayPal (Days) - [redacted] Google Wallet (Days) - [redacted] Amazon Payments (Days) - [redacted] Credit Cards (Days) - Call your bank or credit card company to request a charge back----------We are very sorry for the inconvenience that this may have caused Ms [redacted] and hope the above provides you with sufficient information to respond to her complaint.Please feel free to contact us if you have any questions in the interim.Very best,iOffer.com [redacted]

I never received my item, and its been a month, and my credit card was hacked right after the purchase

Complaint: [redacted] I am rejecting this response because: the seller refuses to respond and my problem is still not solvedI also did not appreciate your rude costumer service emailSincerely, [redacted]

January 9, 2017Revdex.com CASE#: [redacted] Dear Ms [redacted] : This is to respond to your letter dated January regarding the consumer complaint of [redacted] with respect to third party transactions on the iOffer site.First, please note that iOffer.com is an online marketplace like ***, [redacted] and other websites that host third party classified advertisementsAs a result, iOffer does not participate in any transactions, process payments, provide shipping or confirm the authenticity of merchandise listed on the siteThis is clearly set forth in iOffer’s user agreement, located at [redacted] Paragraph of the iOffer User Agreement states:iOffer is only a Venue: Our Site acts as an open marketplace for users to buy, sell and negotiate the purchase and sale of goods with other usersiOffer only provides a service and is not involved in any transaction between buyers and sellers who use our SiteThere are risks that You assume when dealing with foreign nationals, underage persons or people otherwise acting under pretensesYou agree that all of these risks are borne by You, and not iOfferiOffer does not control the behavior of users on the Site or the information provided by other users that is made available through our SiteAs a result, iOffer does not guarantee or endorse the authenticity, quality, safety, or legality of any items offered or sold, the truth or accuracy of any listings, or the ability of sellers to sell items or of buyers to buy itemsWe cannot assure that all transactions will be completedAdditionally iOffer does not guarantee the ability or intent of users to fulfill their obligations in any transactions.FOR EVERY TRANSACTION THAT IS COMMENCED THROUGH OUR SITE, YOU MUST MAKE YOUR OWN INDEPENDENT DETERMINATION REGARDING THE STATEMENTS, PRODUCT DESCRIPTIONS OR THE REPRESENTATIONS OF THE OTHER PARTY AND THE PARTY'S ABILITY TO PAY FOR OR DELIVER THE GOOD(S) OFFEREDPLEASE USE CAUTION, COMMON SENSE, AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SITE!All iOffer users must agree they have read and agreed to iOffer’s User Agreement as part of the registration processSee [redacted] As a result, Mr [redacted] knew, or should have known, that iOffer is simply a platform enabling third party buyers and sellers to engage in independent consumer transactions.We’re sorry Mr [redacted] is having issues with a transactionUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sales or shipping processIf he hasn’t done so already, we advise Mr [redacted] to please refer to the following:----------Step – Contact the seller directly ( [redacted] ) the seller directly to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues.Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem.Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:PayPal (Days) - [redacted] Google Wallet (Days) - [redacted] Amazon Payments (Days) - [redacted] Credit Cards (Days) - Call your bank or credit card company to request a charge back----------We are very sorry for the inconvenience that this may have caused Mr [redacted] and hope the above provides you with sufficient information to respond to his complaint.Please feel free to contact us if you have any questions in the interim.Very best,iOffer.com [redacted]

This company has a different advertising seller that you contact and order items from thenas required you provided your information and pay for the itemsI did not receive the items in one of the transactionI proceed with the complain process with this company and they never give me any solutionIn another purchase, I received the item but was not satisfied with the productI contacted the seller and return the itemI did pay the return delivery feedafter that, the seller supposedly returns my money but that never happensI contact the I Offer company and nothing has been resolved

April 25, 2016Revdex.com CASE#: [redacted] Dear [redacted] : This is to respond to your letter dated April regarding the consumer complaint of [redacted] with respect to third party transactions on the iOffer site.First, please note that iOffer.com is an online marketplace like ***, [redacted] and other websites that host third party classified advertisementsAs a result, iOffer does not participate in any transactions, process payments, provide shipping or confirm the authenticity of merchandise listed on the siteIt appears that following this compliant, [redacted] was able to contact the seller in question and receive a refund for her unfulfilled order [redacted] ) We are very sorry for the inconvenience that this may have caused [redacted] and hope the above provides you with sufficient information to respond to her complaintPlease feel free to contact us if you have any questions in the interim.Very best,iOffer.com [redacted]

I have been buying from iOffer since 2006.And it has always had its share of problems, mainly with Corrupt-SellersThey lie & say they sent thjings when they didfn'tAnd I had to learn the hard way(That the Sellers are able to click a button thjat states the you already received the Goods, when it is very well a lieBut I can't understand for the life of meHow iOffer could even allow them to do thatRather than letting actual Postal Service confirm if something was delivered or notYet, even if they say it had been received by the Buyer, they still need to keep an open mindFor when a package go's to the wrong address in the same building as the BuyerOr Sellers can just get away with the Buyer's money indefinitely

Hi [redacted] , We're sorry you're having trouble with an orderPlease keep in mind that iOffer is a marketplaceWe provide stores (the platform), but independent sellers manage their inventory, sales and shippingUnfortunately, iOffer cannot refund or exchange products as we are not part of the order or payment process Seller [redacted] marked your order shipped on June 7, As soon as your tracking number becomes ACTIVE, progress is available on the Order Summary by clicking the Tracking NumberIf the shipping company has not scanned your tracking number into their system it will not show any progress Seller t [redacted] marked your order shipped on June 12, We’ve contact them for a tracking number on your behalf We have cancelled your orders with seller fudejuas unfulfilled and made a request for a refund from our payment processorPlease allow 7-days for a refund to be complete In the future, if you have an issue with an order, you can report a problem and we will alert the sellerYou are prompted to take the following steps when making a report: Step 1: Contact the seller directly ( [redacted] ) to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period: PayPal (Days) - [redacted] Google Wallet (Days) - [redacted] Amazon Payments (Days) - [redacted] Credit Cards (Days) - Call your bank or credit card company to request a charge back Thank you, iOffer