iOffer

Initial Business Response / [redacted] (1000, 5, 2015/07/10) */ July 10, Revdex.com CASE#: XXXXXXXX Dear Ms [redacted] This is to respond to the folldated July 1, regarding the consumer complaint of [redacted] with respect to third party transactions on the iOffer site Again, please note that iOffer.com is an online marketplace like eBay, Craigslist and other websites that host third party classified advertisementsUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sale or shipping process We have contacted the seller on Mr [redacted] 's behalf and hope that s/he will provide the requested refund or exchange in a timely mannerMr [redacted] can expect to receive an email confirmation shortly If he hasn't done so already, Mr [redacted] is again advised to immediately contact his payment provider to file a claim and request a refund or charge-backNote the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period: Amazon Payments (Days) - http://iofr.me/mSFa2G PayPal (Days) - http://iofr.me/pobXsS Credit Cards (Days) - Call your bank or credit card company to request a charge back Again, we are very sorry for the inconvenience that this may have caused Mr [redacted] and hope the above provides you with sufficient information to respond to his complaint Please feel free to contact us if you have any questions in the interim Very best, iOffer.com [redacted] @ioffer.com

If I could give no stars I wouldThey scam peoplePaid through paypal, transaction completed (can not stop payment), back on site order shows not complete, can not contact by phone (even Revdex.com listed phone), email given, listed helps online, sent message and was closed before it was opened as if taken care of

I purchased a DVD collection that is defectiveIt ruined both of my DVD playersI want a full refund of my purchase price [redacted] (plus any return shipping costs.) I tried to contact the seller [redacted] ***) by email because no phone number is providedBut every time I tried to register my information or sign in, I was sent back to a startup page [redacted] does business through I offer.com I have been unable to reach them to resolve this issueI would like my money returned in full

April 25, 2016Revdex.com CASE#: [redacted] Dear Ms [redacted] : This is to respond to your letter dated April regarding the consumer complaint of [redacted] with respect to third party transactions on the iOffer site.First, please note that iOffer.com is an online marketplace like ***, [redacted] and other websites that host third party classified advertisementsAs a result, iOffer does not participate in any transactions, process payments, provide shipping or confirm the authenticity of merchandise listed on the siteIt appears that following this compliant, Ms [redacted] was able to contact the seller in question and receive refunds for her unfulfilled orders (Order Summary: [redacted] ) We are very sorry for the inconvenience that this may have caused Ms [redacted] and hope the above provides you with sufficient information to respond to her complaintPlease feel free to contact us if you have any questions in the interim.Very best,iOffer.com [redacted]

Customer Information: [redacted] Hi Theresa,We're sorry you're having trouble with an order.Please keep in mind that iOffer is a marketplaceWe provide stores (the platform), but independent sellers manage their inventory, sales and shippingUnfortunately, iOffer cannot refund or exchange products as we are not part of the order or payment process.It appears this order was returned to the senderWe've cancelled this order as unfulfilledPlease allow 7-days for a refund to process and completeThanks.If you have an issue with a future order, you can report a problem and we will alert the sellerYou are prompted to take the following steps when making a report:Step 1: Contact the seller directly [redacted] ) to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues.Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem.Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:PayPal (Days) - [redacted] Google Wallet (Days) - [redacted] Amazon Payments (Days) - [redacted] Credit Cards (Days) - Call your bank or credit card company to request a charge back.When your problem has been resolved, we encourage your update your status and leave feedback about your experience.*A note about international shipping times: iOffer connects buyers and sellers worldwideDepending on your location, overseas shipping may take 21-days.Thank you,iOffer

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] Email from Consumer: I withdraw my complaint

Worst buying experiences I've EVER had, had been taken by so many fraudulent sellersI figured I'd try it one last time by only purchasing from the "seller ratings" filter, even looking at every review before making a purchaseI was WRONG again to trust these people, out of fifteen new orders I've received two, both broken and NOT what I ordered! All the orders are very late and the seller a blame shipping companies and the items haven't even left chins after a MONTH of orderingOnce again I have to go through the hasle of disputing charges with my bank, I'm so pissed off with these thieves ripping Americans off that I've turned to social media to warn people not to ever deal with IOFFER, the word is getting outI have over 15,views on my assessment of the people selling and their fraudulent practicesThese people have stolen my money for the last time, I'm also opening a new website dedicated to warning people about the risk involved in dealing with sites like IOFFER because they go unchecked ripping people off and they are never held accountableI've and looked at the seller a that have late deliveries only to find that they are no longer active, they just steal money, shut down shop (probably after getting hundreds of bad reviews) and open a new shop under another nameI think this happens quite a bit, I'm pretty sure companies like IOFFER only care about the money they make and not about the fraud being committed thousands of times on their so called "platform" why do you think yiu can only contact them by regular mail, there's no way they could field the thousands of calls from pissed off customers! I URGE AMERICANS NOT TO DO BUSINESS WITH THIS COMPANY, YOU WILL LOSE Your MONEY ;GUARANTEED! I'll continue with my social media campaign warning people of the fraudulent practices this company supports and urging people to buy from AmericaI've found dozens of stateside retailers that carry the same items at nearly the same prices, they may have been made in chains but are distributed in America so you'll receive items in days not MONTHSDon't waste your money on ioffer!

Hi ***, We're sorry you're having trouble with an order Please keep in mind that iOffer is a marketplaceWe provide stores (the platform), but independent sellers manage their inventory, sales and shippingUnfortunately, iOffer cannot refund or exchange products as we are not part of the order or payment process We have cancelled both your orders with seller [redacted] unfulfilled and made a request for a refund from our payment processorPlease allow 7-days for a refund to be complete In the future, if you have an issue with an order, you can report a problem and we will alert the sellerYou are prompted to take the following steps when making a report: Step 1: Contact the seller directly ( [redacted] ) to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period: PayPal (Days) - [redacted] Google Wallet (Days) - [redacted] Amazon Payments (Days) - [redacted] Credit Cards (Days) - Call your bank or credit card company to request a charge back Thank you, iOffer

Order the product from iOffer on 11// and was told it would be delivered between 11/15/and 11/:20/ and I still haven't received my package I reached out to I offer and the seller and not getting any response

ON MARCH 3, I ORDERED ONE LOUIS VUITTON MEN COTTON HOODIE JACKET T SHIRT LARGE THE PRICE WAS $ 18:DOLLARSI WAS CHARGED $ DONT KNOW WHYBUT ANYWAY I DID RECEIVE A SHIRT BUT IT IS THE WRONG ITEMI GOT A SHIRT THAT IS TIMES SMALLER THEN A LARGE THAT WE ORDEREDTHE SHIRT IS RED WITH NO SLEEVES AND LOW CUTTHE SHIRT HAS NO HOODIEIT IS NOTHING LIKE THE ONE THAT WAS ADVERTISEDTHE TSHIRT HAS ONLY ONE SMALL DESIGNIN THE MIDDLEI HAVE TRIED SEVERAL TIMES TO CONTACT bawanghua [redacted] the package I received is from [redacted] ***ioffer has blocked me off of the website so I cannot look up my orderand they charged me more then what the item costis just want my money back refundmrs guerra

I have purchased from this website and have been scammed two timesThe website does not take responsibility nor takes action to stop scammers, but also is a platform for the scammers and bullies to steal innocent shopper's moneyThe seller can create an account with "years of history" and many positive feedback but they can delete their account a few days after they receive the moneyThey will also do nothing to improve the shopping experienceThe website distorts the internal communicationThe website just apologizes publicly and asks to contact help desk where nothing happensThey basically repeat a pre-written paragraph in a personal communication and expect you to stop complaining

Complaint: [redacted] I am rejecting this response because: I am waiting to receive a refund before closing this complaint Thank youSincerely, [redacted]

Hi [redacted] , We're sorry you're having trouble with an orderPlease keep in mind that iOffer is a marketplaceWe provide stores (the platform), but independent sellers manage their inventory, sales and shippingUnfortunately, iOffer cannot refund or exchange products as we are not part of the order or payment process We have cancelled your order [redacted] with seller f [redacted] unfulfilled and made a request for a refund from our payment processorPlease allow 7-days for a refund to be complete In the future, if you have an issue with an order, you can report a problem and we will alert the sellerYou are prompted to take the following steps when making a report: Step 1: Contact the seller directly ( [redacted] ) to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period: PayPal (Days) - [redacted] Google Wallet (Days) - [redacted] Amazon Payments (Days) - [redacted] Credit Cards (Days) - Call your bank or credit card company to request a charge back Thanks, iOffer

I purchased a pair of boots on ioffer.com on 12/10/2017:and paid for the item in the amount of $ [redacted] through ***lThey say according to tracking number they were delivered in jan.7th, But I have never received themIt says they were delivered to [redacted] I do not live thereThey were supposed to be delivered to [redacted]

Ordered sneakers from ioffer never received Item it’s been months I contacted seller several times I put a dispute in with ioffer and the result states solved which is not true..I understand ioffer is just a platform for private sellers but they should have some liability they just let these companies take our money it’s fraud

I received the order just fine However it was a canvas whistle handbag that did not have the whistle.I have tried to tell them times finely they respond and ask for pictureWhy? all they have to do is look at the orderIt is an easy fix

I payed for the item and the seller still did not shipped it to me! it has been almoust a month! I payed the order on February 6, And the seller from the [redacted] ( Seller [redacted] ***), thats all what I know anout him) did not what to shipped me this order, in fact hi told that he made a refunt but I found no money on my account, + he took more money than the original price werehere is the product [redacted] ! instead of I wascharged I asked him about this and he never replied me back! I dont know what to do!Please do something about it, I want this shoes to be delivered!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11999662, and find that this resolution is satisfactory to me Sincerely, [redacted] Medalla

I would not recommend ordering anything from this company period In fact I’d like to warn others about this company I ordered a bunch of things from ioffer for Christmas and haven’t received any of my itemsI’ve sent messages to the company like crazy and the responses I’d always get was, “you’ll receive your items soon friend” So frustrating

On February 27, I paid [redacted] and ordered (1) men' [redacted] Running Shoes Ventilation Women Sneakers BLACK / RED USAMy order was confirmed that same day and the funds was removed from my credit cardOn March 19, I received a Delivery Status from the seller saying it was shippedThe Seller Mark Shipped March 19, Estimated Delivery March 26, - April 2, with this tracking number [redacted] On March 2, I requested the tracking number because the one I was given never workedThat request didn't get a responseOn March 10, I sent another massage asking "When are you going to ship my order?" Again it went unanswered tat time and March 12, On March 18, I sent several more messages saying" I have been contacting you since 3/10/with no response at all from youThey sent me a response saying " Hi,The post office lost package, we can send a new package or refund to you.OK? I told to to just give me a refundOn March 19, they