Dear Revdex.com, We have contacted *** *** * *** regarding the refund and the refund was issued on Oct 29, We are sorry that we did not meet *** *** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com,We have contacted *** * *** regarding the refund and sent her return form and return instructions on September 11, 2015.Once we receive the return goods and make sure the return is in line with our return policy, full refund will be processed.We are sorry that we did not meet
*** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future.Thank you.Best Regards,JJsHouse Service Team
Dear Revdex.com, Please take our sincere apology but 40% of the dress value is the best we can offer if the customer wants to keep the dressOtherwise she can return the dress following our instructions to our US warehouse and it won’t cost too muchWe are sorry that we did not meet Jeanette’s
expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank youBest Regards, JJsHouse Service Team
Dear Revdex.com,We have contacted *** *** *** regarding the refund, and sent her instructions on May 16, 2015.Once we receive the return goods and make sure the return is in line with our return policy, full refund will be processed.We are sorry that we did not meet *** expectation this
timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future.Thank you.Best Regards,JJsHouse Service Team
?
Dear Revdex.com,
We understand Ms*** * *** concern
and we are now asking for the tracking number of the returned product
As long as we are sure that Ms*** has
returned the goods, or the items are lost, we will file a claim and issue the
refund to the customer
Best Regards,
JJsHouse Service Team
Dear Revdex.com, We have contacted Ms*** * *** regarding the refund and sent her new return form and return instructions on Sep 21, Once we receive the returned goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we did not meet Ms*** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com, We have contacted *** * *** regarding the refund and sent her return form and return instructions on Apr 7, Once we receive the return goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we did not
meet Susan’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank youBest Regards, JJsHouse Service Team
Dear Revdex.com, We have contacted Gina * M*** regarding the refund and sent her return form and return instructions on August 2, Once we receive the return goods and make sure the return is in line with our return policy, the refund will be processed Please kindly note that
all reviews on our website are authentic and we are sorry that we did not meet Gina’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future. Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com, We have contacted Kristine M Cave regarding the refund and return on Oct.13, We are sorry that we did not meet Kristine’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank
you Best Regards, JJsHouse Service Team
Dear Revdex.com, Please note that according to the proof Ms*** * *** provided, we are unable to make sure if she has sent out the package nor can we track it, which is the reason why we won the *** dispute We strongly advise Ms*** contact local post office and figure out if the package is lostShe has the very right to file a claim if the shipment is damaged or lost We are sorry that we did not meet ***’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com, We have contacted Mrs*** *** regarding the refund and sent her return form and return instructions on Aug 11, Once we receive the returned goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we
did not meet Mrs*** ***’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com, We have checked with the logistics department and confirmed we have not got the package yetCould you ask Renee Fowler to provide the tracking number or the receipt for the returned package?If we confirm the package is already back to our company, we will process full refund for
her. Kind regards,***
Dear Revdex.com, We are so sorry that Mrs*** *** didn’t receive our emails sent on Sep We have sent an email to Mrs*** again on Oct regarding her issueShe may check emails sent by our customer service manager Jennie W* or send email to *** We are sorry that
we did not meet Ms***’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Best Regards, JJsHouse Service Team
Dear Revdex.com,We don’t have a customer named *** *** or with the email address ***If the complaintant believes she has ordered from JJsHouse, we request a valid order number and purchasing record to be included in the complaint.Should the complaintant fail to provide a valid order
number or purchasing record, you may take actions as you consider appropriate.Thank you so much for your kind support.Best regards,JJsHouse Service Team
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
Megan B***
Dear Revdex.com, We have contacted *** * *** regarding the refund and sent her return form and return instructions on August 22, Once we receive the return goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that
we did not meet *** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com, We have contacted *** *** regarding the order and refund on June 24, Please kindly note that since the customer has filed a chargeback, the money was directly deducted from our account and we do not have her money now We are sorry that we did not meet
***’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com, We have contacted Kelsey * O*** regarding the refund and sent her return form and return instructions to finish the exchange process on April 8, 2016.Kelsey * O*** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her
again in the futureThank youBest Regards, JJsHouse Service Team
Dear Revdex.com,We have contacted Amanda B Longoria regarding the refund and she agreed with our solution on October 8, 2015.We are sorry that we did not meet *** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future.Thank
you.Best Regards,JJsHouse Service Team
Dear Revdex.com, We have contacted *** *** * *** regarding the refund and sent her return form and return instructions on Oct 26, Once we receive the returned goods and make sure the return is in line with our return policy, the refund will be processed We are sorry
that we did not meet *** *** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com, We have contacted *** *** * *** regarding the refund and the refund was issued on Oct 29, We are sorry that we did not meet *** *** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com,We have contacted *** * *** regarding the refund and sent her return form and return instructions on September 11, 2015.Once we receive the return goods and make sure the return is in line with our return policy, full refund will be processed.We are sorry that we did not meet
*** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future.Thank you.Best Regards,JJsHouse Service Team
Dear Revdex.com, Please take our sincere apology but 40% of the dress value is the best we can offer if the customer wants to keep the dressOtherwise she can return the dress following our instructions to our US warehouse and it won’t cost too muchWe are sorry that we did not meet Jeanette’s
expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank youBest Regards, JJsHouse Service Team
Dear Revdex.com,We have contacted *** *** *** regarding the refund, and sent her instructions on May 16, 2015.Once we receive the return goods and make sure the return is in line with our return policy, full refund will be processed.We are sorry that we did not meet *** expectation this
timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future.Thank you.Best Regards,JJsHouse Service Team
?
Dear Revdex.com,
We understand Ms*** * *** concern
and we are now asking for the tracking number of the returned product
As long as we are sure that Ms*** has
returned the goods, or the items are lost, we will file a claim and issue the
refund to the customer
Best Regards,
JJsHouse Service Team
Dear Revdex.com, We have contacted Ms*** * *** regarding the refund and sent her new return form and return instructions on Sep 21, Once we receive the returned goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we did not meet Ms*** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com, We have contacted *** * *** regarding the refund and sent her return form and return instructions on Apr 7, Once we receive the return goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we did not
meet Susan’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank youBest Regards, JJsHouse Service Team
Dear Revdex.com, We have contacted Gina * M*** regarding the refund and sent her return form and return instructions on August 2, Once we receive the return goods and make sure the return is in line with our return policy, the refund will be processed Please kindly note that
all reviews on our website are authentic and we are sorry that we did not meet Gina’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future. Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com, We have contacted Kristine M Cave regarding the refund and return on Oct.13, We are sorry that we did not meet Kristine’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank
you Best Regards, JJsHouse Service Team
Dear Revdex.com, Please note that according to the proof Ms*** * *** provided, we are unable to make sure if she has sent out the package nor can we track it, which is the reason why we won the *** dispute We strongly advise Ms*** contact local post office and figure out if the package is lostShe has the very right to file a claim if the shipment is damaged or lost We are sorry that we did not meet ***’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com, We have contacted Mrs*** *** regarding the refund and sent her return form and return instructions on Aug 11, Once we receive the returned goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we
did not meet Mrs*** ***’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com, We have checked with the logistics department and confirmed we have not got the package yetCould you ask Renee Fowler to provide the tracking number or the receipt for the returned package?If we confirm the package is already back to our company, we will process full refund for
her. Kind regards,***
Dear Revdex.com, We are so sorry that Mrs*** *** didn’t receive our emails sent on Sep We have sent an email to Mrs*** again on Oct regarding her issueShe may check emails sent by our customer service manager Jennie W* or send email to *** We are sorry that
we did not meet Ms***’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Best Regards, JJsHouse Service Team
Dear Revdex.com,We don’t have a customer named *** *** or with the email address ***If the complaintant believes she has ordered from JJsHouse, we request a valid order number and purchasing record to be included in the complaint.Should the complaintant fail to provide a valid order
number or purchasing record, you may take actions as you consider appropriate.Thank you so much for your kind support.Best regards,JJsHouse Service Team
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
Megan B***
Dear Revdex.com, We have contacted *** * *** regarding the refund and sent her return form and return instructions on August 22, Once we receive the return goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that
we did not meet *** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com, We have contacted *** *** regarding the order and refund on June 24, Please kindly note that since the customer has filed a chargeback, the money was directly deducted from our account and we do not have her money now We are sorry that we did not meet
***’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team
Dear Revdex.com, We have contacted Kelsey * O*** regarding the refund and sent her return form and return instructions to finish the exchange process on April 8, 2016.Kelsey * O*** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her
again in the futureThank youBest Regards, JJsHouse Service Team
Dear Revdex.com,We have contacted Amanda B Longoria regarding the refund and she agreed with our solution on October 8, 2015.We are sorry that we did not meet *** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future.Thank
you.Best Regards,JJsHouse Service Team
Dear Revdex.com, We have contacted *** *** * *** regarding the refund and sent her return form and return instructions on Oct 26, Once we receive the returned goods and make sure the return is in line with our return policy, the refund will be processed We are sorry
that we did not meet *** *** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team