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JJ's House

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Reviews JJ's House

JJ's House Reviews (195)

Dear Revdex.com, We have contacted *** *** regarding the refund and sent her return form and return instructions on Feb17, Once we receive the return goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we did
not meet ***’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team

Dear Revdex.com, We have contacted Mrs*** *** regarding the refund and sent her return form and return instructions on Aug 21, Once we receive the returned goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we
did not meet Mrs*** ***’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team

Dear Revdex.com,We have processed full refund for *** ***We are sorry that we did not meet ***’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future.Thank you.Best Regards,JJsHouse Service Team

Dear Revdex.com, We have contacted *** * *** * regarding the refund and sent her return form and return instructions on July 27, Once we receive the return goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we did not meet Holly’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team

Dear Revdex.com, We have contacted Mrs*** *** regarding the refund and sent her return form and return instructions on Sep 7, Once we receive the returned goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we did
not meet Mrs*** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Revdex.com,Please note that the customer has opened a *** dispute and one cannot place an order when the claim is not solvedThe customer insisted that she has returned the dress but we haven’t received itWe advise the customer provide the proof so that we can issue the full refund at onceWe
are sorry that we did not meet her expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future.Best Regards,JJsHouse.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Revdex.com, We have contacted *** *** regarding the refund and sent her return form and return instructions on May 5, Once we receive the return goods and make sure the return is in line with our return policy, full refund will be processed We are sorry
that we did not meet *** *** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team

Dear Revdex.com, We have contacted *** *** regarding the refund and sent her return form and return instructions on May 24, 2016.Once we receive the return goods and make sure the return is in line with our return policy, the refund will be processedWe are sorry that we did not meet Jill’s
expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future. Thank youBest Regards, JJsHouse Service Team

Dear Revdex.com, We are truly sorry that we’ve let the customer downPlease note that Ms*** *** filed a chargebackBased on the chargeback rules the full refund can only be issued after we receive bank’s judgmentWe will immediately inform Ms*** when we have any update on this
We are sorry that we did not meet Ms*** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team

Dear Revdex.com, We have contacted *** * *** regarding the refund on Nov.8, Once she confirms the return, we will send her the return form and return instructions We are sorry that we did not meet ***’s expectation this timeWe will continue to improve our customer
serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team

Dear Revdex.com, We have contacted Mrs*** * *** regarding the refund and initiated the refund process on March 21, However, according to Checkout platform rules we could not issue the refund since Mrs*** * *** filed the chargeback beforeAnd now to get the refund,
Mrs*** * *** can contact the bank to file second chargeback and the money will be returnedWe are sorry that we did not meet Mrs*** * *** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future. Thank you. Best Regards,JJsHouse Service Team

Dear Revdex.com, We have contacted Mrs*** * *** regarding the refund and sent her return form and return instructions on Feb6, Once we receive the return goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we
did not meet ***’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team

Dear Revdex.com, We have contacted Megan B*** regarding the refund and sent her return form and return instructions on Mar30, Once we receive the return goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we did not
meet Megan’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team

Dear Revdex.com,As JJ'S house reoonded, the amount has never been dedected from their bank according to my credit card company (bank)When I contacted my company, they suggested to request JJ'S house with proof of transaction, which they did not haveMy card company said "jj's house is NOT telling me the truth and they still have my money and dresses"Revdex.com, would you please ask JJ'S house for any evidence to proof that they have paid BACK FROM THEIR ACCOUNT, so I can proceed with filling complain with card company? As of now, no payment was made by JJ'S house except $for shipping .Thank you

[A default letter is provided here which indicates your acceptance of the
business's response. If you wish, you may update it before sendHopefully I will not see anymore emails in the future.ing it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
** ** ***

Dear Revdex.com, We have contacted *** *** regarding the refund and sent her return form and return instructions on Apr 1, Once we receive the return goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we did
not meet *** expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team

Dear Revdex.com, We have contacted *** * *** regarding the information of the goods and noticed that the corrected banner has arrived on June 9, 2016. We are sorry that we did not meet Kendra’s expectation this timeWe will continue to improve our customer serviceHopefully, we
will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team

Dear Revdex.com, We have contacted Joanna J Lucas regarding the refund and sent her return form and return instructions on Oct.8, Once we receive the return goods and make sure the return is in line with our return policy, the refund will be processed We are sorry that we did
not meet Joanna’s expectation this timeWe will continue to improve our customer serviceHopefully, we will be able to serve her again in the future Thank you Best Regards, JJsHouse Service Team

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