Jones Auto Detailing Express Hand Wash

Damaged contents of my storage pod when they picked up the pod earlier then schedule Cust ID # XXXXXXXXX Claim # XXXXXXX On March XX XXXX I was scheduled to receive my pod delivered to my house They were late and not within the delivery window They then ended up picking up my pod earlier then what was scheduled and damaged the contents of my pod due to the communication issues within the company Once I finally got my pod back I called Customer Service to let them know of the damaged items They opened a claim and took a month to review the phone calls and documentation They saw the issues and agreed with my claim, they then passed [redacted] on to the the executive team where I spoke with another person now assigned to my case to review it I told her that I only took a few pictures and didn't document every single item that was broken since no one ever asked or told me to do that She told me that was fine and just to fill out the claim sheet I told her that I also remo

illegally parked one of their full size container, having number [redacted] bar code XXXXXXXX, in front of my house, which has made my house They have illegally parked one of their full size container, having number [redacted] bar code XXXXXXXX, in front of my house, which has made my house look ugly, and completely blocked airflow and view outside from one of my roomsThis is parked in a private property without approval I tried to contact then and was able to speak to Mia Son their phone number X (XXX) XXX-XXXX who said that they will remove it right away but, nothing has been done till date - [redacted] ***

Refunds not received for billing errors We first order the container in Glendale, AZ around 1/13/to ship our stuff to Queens, NY (this is for order number XXXXXX After it was shipped to NY, the container stayed in their Jamaica holding center until 4/26/when I called their customer service to have it shipped to StPaul, MN When trying to ship the container to MN, a new order number was created and the number is XXXXXX This new order number was accompanied by a new invoice (PEIUXXXXXXXXX) but somehow they put down Tolleson, AZ as location to deliver filled container And this is when they began to charge me for monthly storage fee of $(5/26-6/period), $(6/26-7/25) and $(7/26-8/25) However, my container did arrive to MN and it had new order numbers which was XXXXXX and XXXXXX and history for these orders are not available for viewing on Pods.com However, invoice # PEIUXXXXXXXXX shows the new order number XXXXXX and use of storage center from

Overcharging for a service that was never delivered or transferredNo refund made or agreed upon This is regarding account number XXXXXXXXXWe have been charged for the delivery and transfer of a POD that was never delivered or transferred at allThe disputed amount is $2167.60+TN taxI have spoken to many customer service agentsAlso, higher customer resolution team members including Jeff D., a man by the name of Lyle, and Corrine KEach have all made promises to resolve and refund on this overchargeI did receive an email from Corrinee Kon 02/17/stating a refund in the amount of $was to be refundedWhich never was refunded at allI emailed her back disputing the amount to which she never responded nor returned any of several phone calls I put in directly to herLeaving voicemails alsoJeff Dcontacted me on 02/23/to inform me of a refundWhich was below what the original email sent from Corrine stated and that they would dictate the way the funds would

Charged after being told free within a specific distance Initial contact with PODS I was told that redelivery would be free if destination was within miles of nearest facilityWas still charged full fee of $Contacted PODS, they denied what I was promised and refused refundPosted complaint on social media and was contacted again by PODSThey confirmed that I was told the redelivery fee would have been based on zip code and denied a refund again

OUR DRIVEWAY WAS DAMAGED WHEN PODS PICKED UP THEIR CONTAINER I HAVE BEEN UNABLE TO REACH A HUMAN IN THE PODS COMPANY NOR EMAIL THEM WE RENTED A POD (STORAGE CONTAINER) FOR MONTHS WHILE WE WERE HAVING CONSTRUCTION DONE IN OUR HOME THE PICK UP OF THE POD WAS SCHEDULED FOR WED, NOV16TH PRIOR TO THEM PICKING IT UP, I CONTACTED THEM TO TELL THEM NOT TO DRIVE ON THE DRIVEWAY AS IT WAS RECENTLY PAVED THE AGENT TOLD ME TO PUT TARPS/MOVING BLANKETS DOWN ON THE DRIVEVWAY TO PREVENT ANY DAMAGE WHEN THE DRIVER ARRIVESYESTERDAY, THE DRIVER CAME, DID NOT KNOCK ON MY DOOR TO TELL ME HE WAS HERE, AND PROCEEDED TO TAKE DOWN THE ROPE ACROSS THE DRIVEWAY AND MOVE THE POD ON IT ONE OF MY WORKERS TOLD ME WHAT HE DID SO I RAN OUT AND ASKED HIM IF HE DID NOT SEE THE NOTES ON THE ORDER ABOUT THE DRIVEWAY, HE SAID NO, HE DIDN'T READ IT....NOW OUR NEW DRIVEWAY HAS HUGE MARKS FROM THE MOVE I HAVE TRIED CALLING THEM FOR DAYS, THE VOICE MAIL BOX IS FULL AND YOU CAN NOT EMAIL THEM AT ALL

unit delivered hours after windowdelivery person extremely rude and lied about having a flat en route to me when I later find he had never left Driver lied to me about having a flat on way to my homeHe was hours late and was extremely rude to myself and my childrenHe then left pod 3' off curb and the city has received over complaints and are threatening to tow as YOUR DRIVER LEFT IT ILLEGALLY SITTING TOO FAR INTO ROAD At 5.05on I spoke with PODS and they stated it would be picked up the next dayThe police have come to my property times and also called me that it has to be moved today, I have spent another hours on phone with PODS today and am told by them they now cant pick it up until the 22nd

Refund owed was due days ago and repeated follow ups with business not returned
Over charged by $and $ Took over a month to receive the $refund and still not received the $refundFrustrated that calls and emails to the company are never returned The service I received in December was fantastic I regards to the move and the pods service however the refund issue has left me with no other option but to report to Revdex.com At this point I would like a full refund for services, $as my bank account was over charged $and never refunded

You will not be told of the delivery restrictions of Pods sub contractor terminals until after you pay and give delivery date
I am ** and I moved a ** year old woman from Florida to Low Income Senior housing in ***, Il in mid January The apt opened up in late December of and I had until the week of Jan 15th to get her thereI told this to the agent when I booked the pod and informed him that the pod could not stay overnight in the loading alley behind the buildingHe looked up the address on Google Maps and wanted to put the pod in the parking lotI told him that the spaces were assigned and all takenI wanted to unload on the 16th or 17th depending on the mover and the weatherThe terminal for that area is *** - *** Il, about an hour's drive from ***He told me that it would be an extra $to remove the pod the same dayWe packed her up and got the pod picked up on the 3rdThe weather forecast for the week we were going was very bad with snow s

Overcharging of services agreed uponClaiming to fix the accounting invoices without doing soAttempt at massive overcharge
I contacted PODS in order to move from Los Angeles, CA to Columbus, OHI received several quotes that I have documented email of the price that was agreed upon for pick up an transportation an email from quote # XXXXXXX for a The total cost was approximately 3kI paid an initial fee of $PEIUXXXXXXXXX I was then sent a bill for over $invoice # PEIUXXXXXXXXXI called in and after minutes on hold someone asked me to forward them the emailed quote, which I didThey said they would have that reviewedIt was reviewed and determined to be the agreed upon amountThey informed me they would take my card off auto-pay and I would not be charged until the issue was resolvedPODS then charged my credit card $10,invoice # PEIUXXXXXXXXXThere accounting department totaled both invoices the incorrect on and the quotedThey attempted to charge me for

My boxes were infested with HUNDREDS of ants
Moving is stressful enough, let alone opening your boxes to find an ant infestation in almost every box I called immediatley and put in a "ticket" the day we moved in, it tooks and a half weeks for anyone to call me back In the meantime, I called and talked to an online representative to see if there is something they could do to correct the situation I get a call today stating section blah blah states they are not responsible Thanks to PODS my house is now infested with ants Because of the poor customer service, I will reconsider my storage facilities and moving solutions for future

This is a great company, with competitive pricing, and excellent and reliable customer service

I rented a portable storage container from this company PODS I called them the first week of June to have them deliver my pod with all my belongings inside to be delivered on June XXXXXX when I moved into my house The representative who took care of my account scheduled the first available delivery date of June They did not deliver my storage container on this date because of their error I went weeks without all my furniture and belongings because they said this was their busy season The next available date the could drop off the container was July which they did do and now want to charge me an additional months rent of because they were unable to deliver the container in June
Product_Or_Service: Pod storage containers

I was charged twice for a move in which we used PODSOnce in April and then again in June when no service was renderedWe received a partial refund
In April of 2016, I contacted PODS and advised them that we were ready for the POD we had rented to be delivered to our new address (order ***)They told me that the total charges for the move would be $and this is what was invoicedThe POD was delivered and our account was kept current on auto-payment
On June 4th, I contacted PODS for final pickup of the PODThere was not to be a charge for the final pick upThe representative that I spoke to scheduled the move for June 14th, within the current month so as not to incur further rental chargesShe also told me at that time that they were having technical difficulties with their software and the move was manually scheduledThis resulted in a new order being placed on my account (order ***)
On June 9th, I received notification from my bank that $had been c

PODS driver damaged my property The tree in front of my house, as well as the yard Tree branch is dangerous now due to their damage
I writing to open a case against PODS Storage Company I have had an account with PODS for XXXXX months We chose to have our POD stored at the facility in Guilderland, NY After dealing with horrible customer service each time, we were elated when we finally found a house, and could discontinue our service with PODS
Unfortunately, when the POD was delivered to our new address, our property was damaged in the process A tree in our front yard was bumped by the vehicle moving our POD Also, our brand new neighbor was upset that the vehicle tore up her yard
I contacted PODS about this, and was told I would hear from someone within 24-hours When I called back days later, I was told my claim could take up to a week, and that I should be patient I called back after a week, and was transferred to Heather G- Executive Resolution Spe

They won't come pick up their pod even thou I have been told for a month they are coming to get it
I purchased the house at *** * *** *** in *** *** a month ago When I purchased the home there was a pod in the driveway I was told it would be gone soon Well over the last month I have called times and each time I am told that it will be gone the next day or that I would be called back asap and each time I receive no call and the pod is still there a month later

POD was to be delivered on 9/but was not delivered until 9/due to several employee scheduling mistakes
The POD was scheduled on 8/to be delivered on 9/On 9/I called to confirm it was en route, but it was never shippedIt was then scheduled for 9/8, but on 9/I called and found it was never shippedIt was then scheduled for 9/and I called on 9/and found the order was once again not placedIt was then scheduled for 9/and finally deliveredI incurred $in costs due to the delayI've asked for reimbursement of the final shipping cost of $1090.49, not the entire shipping cost and well below what my cost was incurred due to several mistakes made by PODSI was also charged for the additional days you withheld my possessionsThere was also a due date change, reverted to earlier, due to a system mistake and I've been double-charged for storage due to itI have been waiting since 9/for the Resolution Center to contact me back regarding reimbursementTo da

PODS Destroy my property at there location and I was put in the position of having to go true the insurance they sold me to try to collect for damages
they destroy my property by shaking up and down the POD and damage all my moving furniture they they have a way to try to get of of paying customer they make you buy and insurance that is a scam they have numerous complains os not paying out there customers after PODS destroys there propety is the perfect scam one does the damage and washes his hands with the othersurprise they haven been put out of business the problem in this country people just take it and move along the stress of a move together with now having to get an attorney and spend on retainers is just so much
Sorry I can't Give them Negative but not an option if any company is a scam this one is PODS IS IN IT THE WORSTTHEY WILL NEVER PAY
I was first put in touch with UNIRISC after our PODS delivery arrived damaged on February 23, Our claim was filed by

When PODS could not deliver the POD to my house and I called to cancel, they told me they have to charge me $
The incompetent PODS driver was unable to deliver my POD I called to cancel my order because I needed it yesterday to move Now my moving will probably be delayed a whole additional week This is costing me time and money The customer service representative said they would have to charge me $since I canceled They did not deliver their product, I'm not going to pay for a service not received If anything they should be paying me for this huge inconvenience, not to mention I will now have to spend twice as much to hire professional movers to come do the job for me
The is very poor business practice and quite frankly should be illegal

Pod was not transported to final destination upon pickup as requested Billed twice for shipping and pod was returned to departure storage
My wife and I used PODS to ship our items for a recent move Upon picking up our pod filled with our items, PODS was supposed to ship it to our final destination location as we were moving immediately Prior to the initial pickup from our old house, we had to reschedule pickup at a later date due to not having the pod filled completely
Shortly after pickup from our old house, PODS initially charged us for the shipping where the container left the departure storage and then returned After months of searching for a house, we contacted PODS to setup a delivery for the following week where we were told our pod is still in our old location and they would not be able to get our pod to us for weeks, which also did not work well for us due to work-travel and we still do not have our items as of writing this
After filing a complaint with