Jones Auto Detailing Express Hand Wash

Pods failed to provide reasonable customer service to us while we are living overseas and most company representatives were completely helpless
December 2015- we could no longer make our pods payment onlineCalled customer service and was told our APO zipcode was not validAll of our billing information is linked to this APO zipcode (which is based in CALIFORNIA) but we were told it was wrong/invalidPerson at their number was very rude and I had to basically beg her to transfer me to someone else to see if they could helpHer manager didn't help much but told me I had to speak with someone else and gave me a number
Janurary 2016- spoke with someone at the company and was told we had to set up an ACH direct deposit, went through a long process of faxing informationThere was an issue here where they were trying to bill is twice for Janurary and we were told that our last payment went to the "old system" and wasn't being counted, however it has already been taken from

This is one of the worst companies that I have ever worked withTheir customer service center is terrible and every time you call with even the simplest question you have to wait a minimum of minutes to talk to anyoneI did a long distance move and it was impossible for their team to figure outSomeone messed up my billing and they charged me more than $7,more than my additional quoteIt took them more than a month to reimburse me
It's impossible to find someone who knows what they're talking aboutEvery time I have to contact this company (to STILL revise things from my move) I get chills of anger and disgustI will NEVER use this company again and will recommend their services to NO-ONEI would rather drive an 18-wheel across the country myself then ever use their services again

Not consumer friendly or affordable
We called to schedule pickup on 4/2/of our Pod which was delivered on 11/
We called ON 4/2/and scheduled the pickup for the week of 4/but still have to PAY FOR THE ENTIRE MONTH OF APRIL?!?!?!
I find that extremely unacceptable to as we are cancelling on the billing dateThen they have the audacity to say you also owe us the full pickup chargesTherefore they get to pickup the day of billing cycle

Provided with a quoted amount for services, and order processed incorrectly under greater amount
On September 11, 2016, at 6:18PM EST I contacted PODS Enterprises, LLCfor quotes on providing services, moving, and storage solutions, as my family and I would be leaving our current residence on October 1,
On September 11, 2016, a PODS Sales Representative provided me with a quoted price of $USD (less tax), to relocate to the zip code (Allentown, PA), and was told the price quoted would be valid for 7-days from the initial offerI was surprised at this amount, as it differed from quotes of that distance I had previously received, but the representative assured me that the zip code was serviced by the same Storage Center as my current address, and that the price would applyAfter our conversation, the representative provided me with a quote via email
On September 12, I called back to PODS to schedule the order, and quoted the price and conversation

I have been unemployed but making paymentsPods has made unauthorized ACH transactions causing other items to bounceI have agreed to pay by check
I am continually harassed by email, phone, and unauthorized ACH transactions from my accountI paid the first year in advance cashI have been unemployed since 12/I have been making payments but this persistsThey emptied my account without authorizationIndicated that they would return the funds and did not do so

Excessive out-of-pocket expenses incurred for services not completely delivered on time as ordered and pre-paid for
5/11/17: I initiated online quote via PODS website for ONE unit; order #XXXXXXXXDid not BOOK this quote (2nd step in PODS process) I did not yet have all dates confirmed for delivery & pickup
5/11/and 5/12/17: Multiple emails received from PODS, waiting for me to BOOK the initial quote
5/18/17: I initiated online quote via PODS website - and BOOKED the quote - for ONE unit; confirmation received for Customer #XXXXXXXXX; Order #XXXXXX
5/18/- 5/19/17: Multiple emails received from PODS, re: BOOKED order
5/22/17: Edited/updated order; multiple emails received re: edits/updates
5/24/17: Email received re: scheduled delivery date of 5/26/ References order #XXXXXX
5/25/17: Email received re: 5/26/delivery, specifying time range (service window) References order #XXXXXX
5/26/17: Driver shows up with TWO PODS; I tell him I on

My card was charged after my POD was deliveredI asked for a refund and it's been weeks and I have still not receivedI have called times total
This is regarding incident #XXXXXXXI requested that my POD be delivered prior to a new billing cycle, but my card on file was still charged the following monthI called to ask for a refund in the amount of $numerous timesI was transferred to several different people, and confirmed multiple times that the money would be refunded in 3-business daysI still have not received my refund as of 6/

ON 01-08-I RECEIVED A QUOTE AND EXCEPTED THE AMOUNT OF $FOR TWO PODS TO MOVE MY POSSESSIONS FROM MY HOME IN *** NVTO *** NVGIVING A DOWN PAYMENT $AND PAYING
THIS IN FULL ON 01-20-$TO PODS ENTERPRISES LLCTHIS WAS PAID FOR IN ADVANCE WHEN THE
TIME CAME TO MOVE SERVICES WERE GIVEN CORRECTLY
THE PROBLEM WAS AND STILL IS IN THERE BILLING, STARTING WITH THE DEBITING FROM MY CHECKING
ACCOUNTON 01-27-THRU 02-09-FOR A TOTAL OF S2633.58, WITHOUT MY PERMISSIONMY BANK INS
REFUNDED THAT AMOUNT ON 02-11-FOR $ON 02-16-PODS ENTERPRISES REFUNDED THE AMOUNT
TAKEN OUT AND SAID THEY WERE SORRY FOR $AT THIS POINT I HAD TO CHANGE MY ACCOUNT INFORMATION AT MY BANKTHEN PODS SAID THEY HAD A RIGHT TO REMOVE FUNDS FROM MY ACCOUNT WITHOUT MY PERMISSION OR DISCUSSIONON 03-01-I RETURNED THE FUNDS GIVEN ME BY MY BANK FOR $
AND INFORMED THEM THAT PODS ENTERPRISES, HAD REFUNDED THE AMOUNT IN QUESTIONNOTE: AS YOU CA

PODS charged me multiple charges each month for several months with no explanationMarch thru August
In Nov I engaged PODS for two moving-storage containers in Oxnard California The agreement as I understood it was one charge each month for each container, and a charge for moving the containers each time After the containers were moved across the border into Canada each month from March through August there were to six charges each month As well as exorbitant moving charges I phoned many many times and was rarely able to talk to anyone Finally I did begin speaking to a man named Yann *** He agreed that there was a problem for months with the account and even alluded to a refund I got statements from him showing charges, but never an explanation of the charges I still have heard nothing more I wonder if I need to contact a lawyer but I want to hear from Revdex.com first
my PODS account number is XXXXXXXXX
PODS had my credit card on file
They would cha

I have called to have my POD picked up (final) The wait time was so long that it entered in to the next billing cycle, resulting in additional charg
To have my POD delivered originally, it took only a few days to have it delivered AND picked up to be stored When I called to have it delivered to my new house, it was a TWO week wait Once delivered, I called to schedule the pick up, and again there was a long wait Unfortunately, because of the wait, I would be charged an additional month's worth of fees ($250, as there is no proration of monthly storage) There is an empty POD in front of my house, waiting to be picked up, and I am being charged a whole extra month's rent because the Company cannot pick up within a reasonable time frame This is very disappointing I have trouble recommending the Company to friends who are planning moves, when the close-out delivery and pick up is so slow, and there doesn't seem to be a remedy available to not be charged for an additional mont

Had a great experience using Pods Moving & Storage with my move from New York to Georgetown, S.CI would definitely recommend them to anyone

This company has committed theft by deceptionI was promised something and am not receiving it nor am I receiving any apologies
The only reason we chose to use this company was because we were promised that our property would be delivered where we want, WHEN we wantI called today to confirm that my TWO PODS containers were good to be delivered on 06/16/as I scheduled them to beLaura, who is the worst customer service rep I have ever encountered, told me that o my one container is scheduled to be delivered and the other would be delivered days laterWhat sense does that make?? I asked her what can be done to help me get this corrected to what I was promisedI then explained to her that I have already hired movers to come and now this is inconveniencing our moveShe did not careShe told me that they will not change their delivery scheduleSo, someone at PODS made the mistake and didn't schedule both containers and I have to pay the price? This is theft by deceptionTh

Pods refused to deliver my stuff one hour before scheduled delivery window
Moving from Michigan to Ohio and contracted two 16' pods to move our house goods from Michigan, be stored in Ohio, and then delivered to our new address in OhioI schedule the delivery date with the corporate phone number two weeks in advance of the first pod delivery dateI confirmed the new address with the customer service rep and asked that they check the google street view to confirm delivery should be no problemThe driveway is tight, but all the houses in the area have the same driveway, and in searching for houses found many people used Pods in these types of drivewaysSo I was confident there wouldn't be a problem, but asked for confirmation regardlessThe service rep confirmed no issue for delivery after looking at google mapsThe delivery date for the first pod was supposed to be 12/The evening before at 6pm I received the delivery window of 8am-11amI immediately called the customer care

My account is in auction status for a day late invoice
I scheduled a move of my container on October 16thThe person who helped me was very nice but to my understanding the cost of the transport was $something dollarsMy container started shipment on October 17th, PODs tried to bill me $or some odd dollars
The charge did not go through and so my container was put on auction statusIf I had known the amount would come out to $, I would have left the container in storage as I am moving again in months to Seattle but my company is paying for the moveI am incredibly angry because I do not want my stuff auctioned off and putting my account into auction status after day is ridiculousI called in times to talk to someone about this, the first person I talked to was named Gina and she was very rudeI was told there was no way I could talk to a manger which I did not believeThe sentiment seemed to be like talking to a nonchalant debt collector that just wants to

This company made multiple unauthorized charges to my credit card on file
I used PODS for a move in November and would NEVER use this company again and warning family and friends to use alternate means for storage and moving After the initial sales call, I had difficulty with the delivery of the POD, extremely long hold times to customer service (close to minutes before you reach an agent), and finally multiple unauthorized charges to my credit card totaling almost $2,000!
The billing department could not explain the unauthorized charges and after days of calling, they agreed to refund the money more than days after they received the unauthorized funds To date, I am still disputing the charges and have not received a 100% refund I have notified my credit card company and blocked this vendor I now notice that the Revdex.com received multiple complaints about this same issue/experiencePODS response to these complaints is to blame it on a change to their system, but

Called for same day delivery and a specific pick up time Paid extra for same day delivery-fine Didn't pick up now have to wait
I scheduled a specific time for pick up of the pod and they did not schedule it and now they cannot come out for three additional days Already lost two days I told them to listen to the recorded phone call and that takes three daysThey are trying to do a special pick up but that's a maybe But when I paid for the same day delivery of $they made that happen I was very specific for the date to pick up the POD My property is sold and I have to get it out of there Not happy with the entire process The driver was supposed to call a half an hour before delivery, he didn't Just showed up We were on site but what if we weren't I paid for that service and if didn't put it in the right location I would have had a huge problem and they wouldn't have been able to come out to move unless it is scheduled That was not good service Now I'm

Decline my valid credit card each of the last monthsWhen called they accept card and refuse next monthWill not pickup unit without payment
Customer ID #: XXXXXXXXX
I had unit delivered to my home in Sept PODS declined online account credit card each month since until I call and then they accept itHave not accepted credit card for last two monthsThey will not come and pickup unit until bill is paid up to date.They continue to bill me for those months they refuse to pick up unit yet refuse paymentsSo far the bill is over $and continues to growMy card is valid and has always had balance to accept their debitWhen I call I have been on hold for over hours each time to get to a customer representativeThe rep tells me there is no problem and they don't understand what the problem can beThe POD container has been sitting empty in my driveway for the past months because they won't fix the problemAll they have to do is pick up the container and debit my cred

For months, we had all our belongings in storage with PODS Moving and Storage, dealing with the closest office to our former home in Frederick, Maryland We were moving to Bowdoinham, Maine, but had not yet bought or rented a home in Maine We were told that our furniture and clothes and household items would all remain in storage (in two PODS containers) in the MD/VA area until we had them moved "directly to our new home" in Maine When we finally did purchase a home in December of 2015, the PODS were delivered to the PODS facility here in Brunswick, ME.....and a cost of nearly $4,(twice what we expected!) AND there was an additional charge of approximately $to bring the PODS to our HOME! This whole PODS experience was exorbitantly more expensive than we had anticipated, since we were virtually unemployed and living on borrowed money from family members and our retirement funds for those ten eight months between homes
Product_Or_Service: Storage and Moving
Order_Num

Called PODS regarding billing I am being charged $for days of storage
I had a POD dropped off on January 9, I paid around $for the drop off fee which included one month of storage On February 12, I had the POD dropped off at my new residence and it was picked up on February 15, I checked the invoices on my account and I am being charged a full months storage fee of $even though it was only days I called PODS billing and was informed there was nothing they can do and was also informed even if it was just one day, PODS will still charge a full months fee I was then transferred to Customer Service where I was put on hold for minutes just for them to tell me someone will call me back This has been the worst moving experience to go along with unprofessional customer service which showed empathy towards the situation If this is the type of business PODS takes pride in by robbing customers of their hard earned money then I will never

Refusal to do final storage unit pick up in a reasonable time period
My customer ID is: *** and my order ID is: *** I had PODS deliver my storage unit to my home on 6/3/The following day, 6/4/2016, I called customer service to pick up the empty unit on 6/or 6/The gentleman I spoke with said he could not get ahold of the local delivery and pickup company and to call back in the afternoonWhen I called back, the woman I spoke to said the earliest day for pickup would be 6/22/2016, days after I had requestedI informed the woman this would not suffice because the storage unit is currently blocking access to my houseI am pregnant and unable to walk long distances, for example, from the street to my front doorBecause of the storage unit placement, I am forced to do thisIn addition, I will be charged a monthly storage fee to have this empty storage unit on my property past the 7thI see this as unethical business practices, forcing customers to pay an addit