Jones Auto Detailing Express Hand Wash

PODS has generated an invoice for $1,months after my account has been completely paid off and my order was complete
I used PODS shipping containers for my *** moves twice and both times there's been multiple issues in regards to billing and shipping scheduling errorsTwo months ago on 9-7-my account had a $balance and I was all paid and my order was completeNow yesterday on 11-2-they have posted two invoices for a total amount of $1,for back dated invoices from my first PODS order that I closed out back on 3-18-and on this date it showed I had a $balance and was all paid up and my order was completeWhen I called customer service they tried to explain that there system had an error and these invoices were just created and that I owed them the $1,and if I didn't pay by the end of the month they were going to send a third party payment collection agency after meI don't feel I'm obligated to pay this fee after my account has showed I was

My final order with PODS.COM was 1) delivery of a POD container to *** Tall Pines Drive, West ***, PA XXXXX on June 3, 2016; 2) a pick of of the POD container on June 18, from *** Tall Pines Drive, West ***, PA XXXXX between 7:45am-9:45am and delivered to *** *** Farm Lane, Chadds ***, PA XXXXX and 3) the final pick up of the POD container was also scheduled for June 18, with a pick up time between 3:pm-6:pm from *** Farm Lane, Chadds ***, PA XXXXX.The actual chain-of-events are as follows: a) the POD container was delivered to *** Tall *** Drive, West ***, PA XXXXX on June 3, 2016; b) the POD container was picked up at 7:am on June 18, and incorrectly delivered to *** Johnson Farm Lane, Chadds *** PA, XXXXX instead of *** *** Farm Lane, Chadds ***, PA XXXXX; c) multiple attempts were made by the customer to the PODS cal

Worse customer service everCalled first to ask about details of rental and priceAfter comparing prices and size of container followed the recommendation to make reservation on lineMade reservation but no payment information was requiredSubsequently I called to inquire as to payment and was told to make payment at time of deliveryUpon receiving emails asking for confirmation of reservation I was told I had to make payment at time of reservation and they could not deliver the pod as originally requestedNext available date was a week laterI'm now in a terrible mess and the customer service rep did not care and did not have any suggestions; I definitely would not recommend the companyAll around very confusing and bad experience

My family and I had a very negative experience with PODS PODS lost our storage unit and did not inform us until hours before the delivery Our POD was then delivered three days later, causing me to miss my second day of work and incure various expenses, including lodging and food It took days for PODS to 'arbitrate' the matter, to then offer reimbursement of $per diemDealing with the customer service and arbitration departments was significantly more frustrating then even the initial lose of all my belongingsI would not recommend PODS to for moving services

The above amount is in dispute I scheduled for the PODS unit to be delivered to my new address on August 24th A few days before our move, I checked and our reservation had been dropped by their software I informed them that if the PODS was not moved to my new address on the 24th or 25th, I would not pay them another dime They did not deliver the PODS on time I had to rent a truck from Budget for $including gas I had a backup move for the 28th but we moved in the meantime I called PODS to switch it to a pickup and not a move They refused to pick it up on the 29th because it was a change They would only agree to move it on the 31st of August so they could charge me another months rent They charged my credit card for $for the pickup and $for the second months rent after I told them I was not authorizing them to charge my credit card I did a charge back on both charges They did not deliver on the scheduled date because their software dropped my date a

PODS has been leaving me threatening voicemail and emails saying they are going to turn my account over to collections
PODS is threatening to turn my account over to collections I currently have a dispute going on with the charges with my bank they are threatening to turn over to collections
Account # XXXXXXXXX
Order # XXXXXX
Payment amount: $ and $
original Purchase date: 12/26/
Payment method: PNC bank debit card

Couldn't use box online
Told pods I am disabled/wheelchair and needed packing services (and they offer companies that contract with pods) as well as loadingQuoted price +$100/hr after hours poking and loadingPaid in advance Movers called me afternoon before pcking/loading to confirm loadI said we requested packing AND loading servicesThey said we only have been told loadingSaid order should've read FULL service not loadingThe sales rep at PODS was named DrewHe misled us the price of what we asked forMy son did conference call so we both conversed with Drew
Scheduling for POD drop offWe told him no early drop off of POD due to tight spacingNight before drop I received call that POD was scheduled between 8-amI called and said POD could not be dropped off thenPOD custServSaid if he can't drop it then you'll have to reschedule drop on another dayThere was no other day available to drop pod to honor my lease and scheduled loaders of podWas advise

PODS has overcharged my acct days ago and refuses to refund my moneyOver $400, I have called almost everyday since, couple times a day
I had pod delivered may 4th I paid all costs up front, $It included a $lock that wasn't delivered, I notified them after charging my acct 4x for it they credited back the lockOn May 18th I get a call saying systems are down and they reset my billing date for 18th of JuneThought that's great cause I don't haft pay an extra monththen the 19th they charge me for $I look at invoice for it and its for the same thing I already paid upfront forI notify them they say they will refund in to daysOn the 4th day we started our trip driving from wv to ca minus the $the next day I called cause money wasn't in there and did a yelp review on themthey said they forgot about it and it wold be pushed thru in hrsnext dayit wasn't in my acct and an additional was taken outthe yelp lady called said she was taking

We recently moved to wichita ks from Chattanooga tnWe chose to have PODS move our belongingsAt the time of ordering for delivery to load our things, we did not have a residence in wichitaThey told us they could store or container until we had an address and the closest storage facility was fort worth txOnce we had an address then we could call at any time to change the destinationThe container was picked up from our residence in tn on Sept 21stWe were told it would take a week to get to txI called on monday Sept 25th to let them know we had a residence in wichitaI was then told that the container was too far away and there was a facility in wichitaIt would be another $to get our container sent to wichita which was there mistakeThere was supposed to be an incident report filed and a phone review doneCarl told us to call back on thursday because the container will have arrived to tx at that timeWe called on thursday sept 28thNo incident report was filed, n

I had to give this company a credit card They required full payment up front for the move and did not and have not to this date delivered my POD
PODS has charged my credit card dollars times for a monthly storage fee I never wanted my items stored My POD was delivered 5/30/ I packed it and they picked it up 6/2/with a delivery date at the destination of 6/16/ I received a call letting me know on 6/14/that the POD never left my original town of Spokane WA and that they would put a rush on it and get it delivered by 6/24/ I received a call on 6/22/they POD would now not be delivered until 6/27/ minutes later I get a call that it now will not get delivered until 7/3/(over a month from them picking it up for delivery to its new location in NH) I just looked on-line and my POD account says it will now not be delivered until 7/5/ All they while they keep charging my credit card every weeks on top of the I already had to pre pay

Long story short;
POD was scheduled to move my things from Cambridge, MD to Greenville, SC POD assured me that, the largest pod they had could accommodate my bedroom house It was not nearly enough POD's largest pod was a foot pod I had to rent a foot truck from Budget rental to transport the rest of my things My pod was to be delivered on the 9th of March in the morning On the 9th of March, they call me and leave a message that, my pod will be delivered between the hours of 12:00pm and 3:00pm That is not what I wanted Then it is 3:00pm and, my pod is not deliveredI call pod to inquire where my pod is The pod driver tells me that, he is at the wrong address (complete incompetency) Meantime, my workers are coming around 3:30pm The pod gets to me seconds before the workers Pod made this move a nightmare I want my money back for the additional truck and expenses If there pod would have accommodate my house things, as they promised, I would not have t

The company has terrible service, folland the driver destroyed my POD and called the storage company manager a racist
On 10/I called PODS to inquire on a shipment from MN to FL, I was told they would put a hold on my quote but needed a card on file but they would not charge itA few days later, they ran my card for over $un-announcedWhen I call to dispute, the service rep called me a liar and said I was informedWhy would I put a card without sufficient funds on file if it was going to be charged? Never heard back after weeks after them opening a "case"Around 11/POD was delivered to Public Storage however no notice or window was given for the delivery, driver was upset that I was not there to let him in to the gate at the storage facilityHe began shouting at the manager, cussing and called her a racistHe also was very short and rude on the phone with me when I called to let him know I was on my way to let him inHe was very impatient, cussing and angered he

DO NOT UNDERSTAND TOTAL BILL OF $I ESPECIALLY DID NOT AUTHORIZE USE OF TWO SEPARATE CREDIT CARDS FOR THE AMOUNT OF $
MY UNDERSTANDING OF POD AGREEMENT WAS INITIAL PAYMENT OF $WHICH WAS ONE MONTH RENTAL AND DELIVERY FEES THEY CHARGED MY AMEX CARD ANOTHER $ I DID NOT AUTHORIZE THIS AND DID NOT SEE FOR ANOTHER SIX WEEKS DUE TO COSTCO AMEX/VISA CHANGE OVER DURING THIS TIME I CALLED TO HAVE POD PICKED UP AND WAS TOLD I ONLY OWED $FOR LAST BILL I DISPUTED THE AMEX CHARGE PODS WAS VERY SNEAKY AND WENT AHEAD AND CHARGED THE $TO MY OTHER CREDIT CARD THEY SHOULD NEVER BE ALLOWED TO JUST MAKE CHARGES SUCH AS THESETHAT IS FLAT OUT FRAUDULENT

Pods charged my Credit Card even though they were not given permission to hold it on file for recurring payment
Pods charged my Credit Card even though they were not given permission to hold it on file for recurring paymentI used it to pay for delivery of my equipment and when my monthly payment came due they charged the same card without asking and or notifying meHad I known they were going to use that card for my monthly payment I would given an alternate form of paymentAs result my account was deficient the funds I had allocated for other billsAlso, I was charged for a full month even though I only had the the pod for days of the month

I have unsubscribed numerous times from the PODS marketing emails and continue to receive emails from PODSAfter reaching out to both Customer Service and the Marketing Director to remove my email address from their mailing list, I have continued to receive between 2-emails each day from PODS

Contracted for months, used for one month and they refused a pro rated refund PLUS charged me to have the container picked up!
Rigid policy
Contracted a container on October for months.I used it until I called to have it picked up on the 28th of NovemberWas told no pro rated refund because I did not call them before my billing date...How would I know my billing date? not only do I not get a refundI have to pay them another plus dollars to have it picked up! Which I thought was included in the original costDeceptive practice.s

Was given an estimated service window that changed without being notified
I had a POD that was scheduled to be delivered in between 9:45am and 12:45amThis was confirmed the night before by phone and emailThe day of delivery, the POD did not show up on timeI contacted customer service, as I had made arrangements for movers to help load the POD at the end of the service windowCustomer service told me that the service window was estimated and there wasn't much they could do, except call the local officeI called the local office as well and was notified that the service window they received from PODS was from 12:45pm-3:45pm, hence my POD had not been delivered yetThe local Office was extremely helpful and apologeticI called back PODS customer service and explained the mixup with the delivery windowThe customer service rep apologized again, but said there wasn't much they could do, despite the obvious mistake in the service windowI was then transferred to a supervisor, wh

Overcharged my account $and after promising refunds have not and will not respond to my contact requests via phone and email
While switching information systems, PODS overcharged my account $After numerous calls, the matter was straightened out via phone with Terry H.((XXX) XXX-XXXX and a refund was promisedNo refund was issued and Terry along with other members of the team have not responded to my requests for assistance Wait times with the accounting office are over an hour long
This is on top of numerous other issues, such as not picking the POD of on the requested due date and spending over hours on the phone to get the correct POD delivered, only to almost have two PODS dropped off the day ofVery nice people, but systems make the entire company incompetent and on the edge of participating in fraudAfter reading other reviews I am happy that I was reunited with my things

I continue to get misleading information about a quote that I received over a month agoNow I am being quoted a higher rate
I called in mid July for a quote and was given one, and told that I had six days to lock into rateI called back and quote was not saved, then was given another quote, to which I agreedI was moving out of my place in *** ***, placing furniture in storage until I got to FloridaI told they rep that I didn't have an address in Florida at the time to have furniture ship to, but would call with address once I arrivedI was told that this was not a problemWe set a date for first pick up, which was July I called back once I secured an address in Bradenton, FL to provide the delivery addressI was told that my quote was no longer active, then quoted a higher rateI spoke with supervisor James Mwho told me that he would get the rate back down to original rate, to which I agreed to pay $to have shipment completedI was promised a callback on

Great service great price