Jones Auto Detailing Express Hand Wash

PODS overcharged my account by $The local representative was notified on the same day (11/14/16) the incorrect/unauthorized charges were made
PODS overcharged my account by $The local representative was notified on the same day (11/14/16) the incorrect/unauthorized charges were madeThe local representative indicated the situation was "complex" and that he was "unable to explain" the monthly rental process and why I was being overchargedThe local representative deferred to the accounts payable department to have my account addressed and that communication began on 11/17/I have reviewed all invoices and provided specific invoice numbers and dollar amounts to the accounts payable representativeThe representative has now requested a copy of my bank statements which I have not authorized due to the invasion of privacy it involves

Just about the worst business I have ever dealt with Incorrect billing information Unable to schedule/reschedule delivery online

IT Error caused PODS to delay the delivery of my PODS to my future address No resolution offered They told me that section Force Majeure
I have been working with PODS since November I ordered PODS December for delivery, January, Delivery date was missed, incorrect number of PODS delivered to my address
I called in March for coordination and delivery of PODS for unloading at new address I was called days prior to delivery and told that and "IT" error caused logistics to fail to order the transportation of the PODS from Tucson to Phoenix I requested modifications and a work around, was told there was none available and that my PODS would be delivered two days late, 3/to 3/ I was told that I was not due compensations for the delay due to section of the contract, stating Force Majeure I believe that an IT error does not apply to standard language found in Force Majeure clause of contract

PODS did not delver on time and refused to leave my pod in my driveway causing me extreme stress The driver Henry and supervisor Charles s***
Refused to leave my pod in my driveway Made me reschedule a week after I moved Supervisor Charles in Clearwater Florida was rude, cussed and charged my account $for an order the driver Henry refused to leave in an open driveway Charles is unprofessional and should not in any way shape or form be a supervisor or have a job This has been the worst experience and an extreme waste of money PODS is the worst company I have ever dealt with IN addition to not delivering my order on time and making me wait at least days after moving in, my account was charged illegally I STILL DO NOT HAVE MY BELONGINGS!!! PODS HAS STOLEN MY MONEY AND MY BELONGINGS! THIS COMPANY CAN NOT TREAT CUSTOMERS IN THIS WAY AND STEAL MONEY FROM HARD WORKING PEOPLE IN THIS WAY

Recently sold my home in Tyler TX and contracted PODS to pickup a fully loaded container and deliver it to Harlingen TXI purchased a lock and keys from them I paid an another company to pack the podIt was packed to the limitI locked it up and Pods picked it upWhen it was delivered the key didn't fit the lockI had a locksmith cut the lock off after confirming it was my pod and to my amazement had been robbed and lost most everything I owned along with office items of confidential financial information and access to sameI have LifeLock so secured that The lock that was on the pod is the same brand as they had sold meI spoke with Nathan EResolution Soecialist who says that there was no incident reported at any of their facilities so a break in did not occurI have filed police reports for the last city it was storedEdinburgh,TXI made a trip there and discovered ithe address pods has in Edinburgh is a trucking company called CTC where there wereMany pods sitting

PODS was unable to retrieve their storage unit from my premises for days after requested and billed my credit card for an additional month of use
On 7/26/I called PODS to request removal of a storage unit I had rented from themThe rep told me they could not pick it up until 8/11/I asked to speak to a mgrThe mgrapologized but was unable to get an earlier pickup from their *** Ca locationI told her my bill processes each month on the 9th and they auto bill my credit card on the 10thShe said she would stop the auto payment and I assured me I would not be billed for AugustOn 8/10/they charged my credit card for the pick up fee of $121.52, which is fine, but also for an additional month of service, 8/9/through 9/8/for $I have called PODS repeatedly to try and resolve this and am told that only one specific manager can reverse the charges but she is never availableI have left three messages but she will not return my callI have asked my credi

PODS has failed to pick up on several scheduled dates There has been almost daily contact for a week with four scheduled pick ups
Cr- *** PODS was scheduled to deliver on August Delivery was never made We contacted PODS the evening of the 8th and they told us delivery would not be able to be made for for a couple days No exact day was given Shortly after the call PODS contacted us and said they would be able to deliver on the 9th
During the delivery scheduling August had been the pick up date scheduled with PODS Apoun delivery we confirmed the pick up dated of the 13th The evening of the 13th PODS had not contacted up about a pick time frame We contacted PODS and they told us they would not be able to pick up the POD They said the would be the earliest pickup is available We confirmed the On the evening of the August we had not received a call about a pick up time We contacted PODS and they told us they wou

Refusal to provide services purchased; ongoing charges after cancellation
On August 28th, I placed an order to use PODS for my cross-country move from CA to PA (customer # XXXXXXXXX, order # XXXXXXX)As part of this order I scheduled a self-load at a nearby PODS yard beginning on Sept7th, and flew out to CA for this sole purpose, as I had already started a new job in PAI anticipated the flexibility as advertised via a previous email: "PODS puts you in control of scheduling, giving you the flexibility to load and unload at your own pace - not on a schedule predetermined for you"However, I received a phone call on the 7th from the facility stating that since I did not come on the 7th, I would not be able to come until the 20thWhen I tried to return the phone call there was no answer and the voicemail was fullI was never informed at the I placed the order, or in the contract, that I would only have access to the container for a specified periodI was also never given an

Misrepresentation of services available led me to choose PODs over another moving company that would have been able to service my moving needs
I initially called PODs for a moving and storage quote and explained that final delivery would be in one of two locationsThey agreed and gave me a quote and I chose their service over other moving companiesWhen I called to schedule final delivery they told me that they did not deliver to my requested location and offered no type of solution or reimbursementI would not have chosen their service had I been told this information on the onset of our communicationDishonest

PODS sales team mis-quoted my moving price and will not grant any partial refund
FROM:
*** ***
*** *** ***
*** *** ** XXXXX
REFERENCE:
Customer #: XXXXXXXXX
Original order #: XXXXXX
On October 13th, I contacted pods enterprises LLC, Rio vista drive Clearwater, FL XXXXX
To book a move from Boston, ma to San Francisco, CA scheduled for the first week of November, I was originally quoted a firm price not to exceed for their services $2,I subsequently booked the move and authorized the full amount, $2,694.78, to be charged to my credit card on (processed on October, 25th, 2016)
Following completion of the move, pods charged an additional $to my credit card without authorization (processed, November 2, 2016) The explanation for the additional amount was described on the invoice as "redelivery" and permit fees for the pod storage containerI subsequently discussed the matter with a pod representative who agreed

PODS has generated an invoice for $1,months after my account has been completely paid off and my order was complete
I used PODS shipping containers for my *** moves twice and both times there's been multiple issues in regards to billing and shipping scheduling errorsTwo months ago on 9-7-my account had a $balance and I was all paid and my order was completeNow yesterday on 11-2-they have posted two invoices for a total amount of $1,for back dated invoices from my first PODS order that I closed out back on 3-18-and on this date it showed I had a $balance and was all paid up and my order was completeWhen I called customer service they tried to explain that there system had an error and these invoices were just created and that I owed them the $1,and if I didn't pay by the end of the month they were going to send a third party payment collection agency after meI don't feel I'm obligated to pay this fee after my account has showed I was

Not adhering to the contract signed in regards to delivery of my personal property to my new address
I hired PODS to transport my property from Georgia to CaliforniaThey agreed to deliver it on MOnday July On friday they called and said "delivery cancelled' no other information to report other than "detained at border crossing by Dept of AGriculture coming into CA from Arizona." Said they would call back with more information on MondayNo call on MOndayI called Dept of Ag and got information that an ant was found on a truck carrying PODS and turned awayManager at border crossing informed me 'this happens all the time with the company, they can fumigate the truck and send it back in the same day." On Tuesday I got a call from PODS "no info to report, logistics is handling this and NO you cannot talk to logistics, you only have me to talk to." I informed them I knew what had gone on and to please fumigate and get me my belongingsNo call for more daysI called and

Promised delivery on August 31..Had PODS..only delivered POD..driver said I was a pain in his *** and it was too far to get the other ones
We moved from Peyton Co on July 1st and had our storage at PODS to be delivered on August 31st.We had paid for PODS and th delivery driver only brought POD We had closed on the house the 31st and it was a day weekend so we wanted to get moved in ASAP The POD the deiver brought had all garage equipment We had no where to sleep I asked him where my other PODS were and he told me I was a pain in his *** and that it was too far to drive to bring my other PODS and I would have to wait until the following Wednesday to get them when they had been promised for Friday the 31st I have just undergone 3rd state colon cancer and have a permanent colostomy and had a team waiting to unload for me when the driver told me I was a pain in HIS *** I was forced to get a motel room for me and my family for nights The account in is my nam

Long story short;
POD was scheduled to move my things from Cambridge, MD to Greenville, SC POD assured me that, the largest pod they had could accommodate my bedroom house It was not nearly enough POD's largest pod was a foot pod I had to rent a foot truck from Budget rental to transport the rest of my things My pod was to be delivered on the 9th of March in the morning On the 9th of March, they call me and leave a message that, my pod will be delivered between the hours of 12:00pm and 3:00pm That is not what I wanted Then it is 3:00pm and, my pod is not deliveredI call pod to inquire where my pod is The pod driver tells me that, he is at the wrong address (complete incompetency) Meantime, my workers are coming around 3:30pm The pod gets to me seconds before the workers Pod made this move a nightmare I want my money back for the additional truck and expenses If there pod would have accommodate my house things, as they promised, I would not have t

PODS has overcharged my acct days ago and refuses to refund my moneyOver $400, I have called almost everyday since, couple times a day
I had pod delivered may 4th I paid all costs up front, $It included a $lock that wasn't delivered, I notified them after charging my acct 4x for it they credited back the lockOn May 18th I get a call saying systems are down and they reset my billing date for 18th of JuneThought that's great cause I don't haft pay an extra monththen the 19th they charge me for $I look at invoice for it and its for the same thing I already paid upfront forI notify them they say they will refund in to daysOn the 4th day we started our trip driving from wv to ca minus the $the next day I called cause money wasn't in there and did a yelp review on themthey said they forgot about it and it wold be pushed thru in hrsnext dayit wasn't in my acct and an additional was taken outthe yelp lady called said she was taking

My family and I had a very negative experience with PODS PODS lost our storage unit and did not inform us until hours before the delivery Our POD was then delivered three days later, causing me to miss my second day of work and incure various expenses, including lodging and food It took days for PODS to 'arbitrate' the matter, to then offer reimbursement of $per diemDealing with the customer service and arbitration departments was significantly more frustrating then even the initial lose of all my belongingsI would not recommend PODS to for moving services

Will not return my promised refund money
I originally ordered pods for a move from Florida to Texas and they billed me for that, I then changed my move to Seminole FL to Brandenton FL before the move took place I was told they would refund the difference, I have called several times and they say they will call me back with my refund but never doThis is stealing and a rip off

Worse customer service everCalled first to ask about details of rental and priceAfter comparing prices and size of container followed the recommendation to make reservation on lineMade reservation but no payment information was requiredSubsequently I called to inquire as to payment and was told to make payment at time of deliveryUpon receiving emails asking for confirmation of reservation I was told I had to make payment at time of reservation and they could not deliver the pod as originally requestedNext available date was a week laterI'm now in a terrible mess and the customer service rep did not care and did not have any suggestions; I definitely would not recommend the companyAll around very confusing and bad experience

My final order with PODS.COM was 1) delivery of a POD container to *** Tall Pines Drive, West ***, PA XXXXX on June 3, 2016; 2) a pick of of the POD container on June 18, from *** Tall Pines Drive, West ***, PA XXXXX between 7:45am-9:45am and delivered to *** *** Farm Lane, Chadds ***, PA XXXXX and 3) the final pick up of the POD container was also scheduled for June 18, with a pick up time between 3:pm-6:pm from *** Farm Lane, Chadds ***, PA XXXXX.The actual chain-of-events are as follows: a) the POD container was delivered to *** Tall *** Drive, West ***, PA XXXXX on June 3, 2016; b) the POD container was picked up at 7:am on June 18, and incorrectly delivered to *** Johnson Farm Lane, Chadds *** PA, XXXXX instead of *** *** Farm Lane, Chadds ***, PA XXXXX; c) multiple attempts were made by the customer to the PODS cal

I had to give this company a credit card They required full payment up front for the move and did not and have not to this date delivered my POD
PODS has charged my credit card dollars times for a monthly storage fee I never wanted my items stored My POD was delivered 5/30/ I packed it and they picked it up 6/2/with a delivery date at the destination of 6/16/ I received a call letting me know on 6/14/that the POD never left my original town of Spokane WA and that they would put a rush on it and get it delivered by 6/24/ I received a call on 6/22/they POD would now not be delivered until 6/27/ minutes later I get a call that it now will not get delivered until 7/3/(over a month from them picking it up for delivery to its new location in NH) I just looked on-line and my POD account says it will now not be delivered until 7/5/ All they while they keep charging my credit card every weeks on top of the I already had to pre pay