Jones Auto Detailing Express Hand Wash

Pods driver had delivered my pod on Monday 5/and has broken the tree next to my apartment with their equipmentNo resolution still!
Case number #***
Pods driver had delivered my pod on Monday 5/and has broken the tree next to my apartment with their equipmentNo resolution still! I called Pods on 5/16, 5/17, 5/18, and 5/and every day I was told Pods landscaping specialist will come in and take care of the issue that day, nobody came to fix the broken tree that laid on my driveway for a week until finally my apartment complex took care of the property damage, that was done and admitted by PODS driver on the 5/*** estates (Apartment complex I moved into) contacted me and had informed me they took care of the tree and will be expecting a payment from me for $If not paid Apartments will charge me additional fees followed by eviction notice if not paid in full afterwardsI have contacted Pods almost day after day requesting resolution, response I got w

From start to finish with this company, its been nothing but headachesI've been dealing with them since AprilNever again would I use them
From the beginning of this journey with PODS, I've experienced nothing but headachesThe first man I spoke with was probably the only helpful person I encounteredHe went through everything and explained that since I'm military, there would be an additional 10% off for the long transport to my new home and the first months rent as I needed two months of storage time prior to the moveThe very next day when the POD was delivered was when the problems startedFirst off, I had paid for same day pickupI asked when they would come to get it and they said no later than 1pm when I was initially told 3pmSo they charged me just to have the date changed to the next dayHad I known that, I would've done that to begin withThen I had to leave my placeI got a call from the landlord almost weeks later saying the POD was still thereSo why was

Recently sold my home in Tyler TX and contracted PODS to pickup a fully loaded container and deliver it to Harlingen TXI purchased a lock and keys from them I paid an another company to pack the podIt was packed to the limitI locked it up and Pods picked it upWhen it was delivered the key didn't fit the lockI had a locksmith cut the lock off after confirming it was my pod and to my amazement had been robbed and lost most everything I owned along with office items of confidential financial information and access to sameI have LifeLock so secured that The lock that was on the pod is the same brand as they had sold meI spoke with Nathan EResolution Soecialist who says that there was no incident reported at any of their facilities so a break in did not occurI have filed police reports for the last city it was storedEdinburgh,TXI made a trip there and discovered ithe address pods has in Edinburgh is a trucking company called CTC where there wereMany pods sitting

*** *** *** ** *** ** *** received PODS moving and storage services on Dec 01,At that time PODS dropped off a storage Pod container at my address *** *** ** *** ***; in my driveway and I used this storage container to store item on my propertyMy customer service account # is (***)***-*** and my pin # is *** I became delinquent March 1, on my PODS rental paymentsPODS picked up my container in June, July or August 2017; I made a settlement offer to PODS on September 27, of $and I signed a settlement contract with PodsI still have the signed contract PODS and I agreed to on Septemeber In the contract I had until October 7, to empty out my PODS containerAfter I paid the $settlement payment in full; I called PODS on October 5, 2017, at that time I asked when & where can retreive my things out of my Pod unitI was told by the collections officer that she was unable to set a time and date to make my PODS a

Pods tried a Bait and switch tacticWhen I caught them they took over two weeks to determine they indeed screwed upI followed up multiple times without any resolveThey made me miss my delivery date twice so we had to wait for my things to arrive incurring additional costsFor the entire terrible experience all they were willing to offer was my same original contract priceThere was very little attempt to make right what they did wrong
Product_Or_Service: Moving

faulty unethical practices collecting payments in collectionsevery person says something elseevery one has their own way of dealing with accounts
I am so sick of dealing with these peopleevery time I make an arrangement, ever since jason p*** was moved to another dept, my account has been in chaos
first someone named mary would NEVER CALL ME BACK WOULD NEVER ANSWER ANY OF MY QUESTIONS
THEN after I EMAILED HER AGAIN TO MAKE PAYMENT FIND OUT WHAT WAS GOING ON WITH MY ACCOUNT, SHE ILLEGALLY CHARGED MY FATHER'S ACCOUNT WITH NO AUTHORIZATION $900! RIGHT AFTER I HAD CONTACTED HER TO MAKE PAYMENTS!
THIS CAUSED STRESS AS WE THOUGHT MY FATHER'S CARD WAS STOLENHE HAD TO GO TO THE BANK FOR A DAY AND WE FOUND OUT WHAT HAPPENED
THEN, AFTER WE GOT A CHARGE BACK, I SPOKE TO PAIGE, WHO TOLD ME THAT SHE HAD NO IDEA ABOUT ANYTHINGSHE IS REALLY NOT INTERESTED IN ANYTHING EXCEPT KEEPING MY STUFF IN AUCTION STATUS
AND WHY IS IT IN AUCTION STATUS WHEN I HAVE RECORDS OF ME TRYIN

What's going on with this company???? Door jammed on POD (cheap doors and contents may have shifted in transit across country) Called PODS right away Was told someone from the storage facility would call back and get someone out to help Never received a call back I called again the next day - different customer service rep She said the facility was not picking up the phone She said she emailed them would keep calling hours later, no call to me and no update After I posted a poor review on Facebook, someone from FL office contacted me Since my POD was scheduled to be picked up empty the following day, she changed my pick up ticket to a service ticket and said someone would still call me with the service window after p.mWell it's yet another day, and no one has called me I'm on day without being able to unload I was told I was put at the TOP of the list for help and that regional managers have been notified Yet, no one has been here or called to set a time for service DO NOT USE PODS!!!

PODS is giving me the runaround to end all runaroundsI never had one of their unitsThey refuse to refund my money and continue to try to charge me
INCIDENT REPORT NOXXXXXXXPODS will not refund the money owing to meI had my bank refuse all further charges from themNow they are making collection calls to meSee my review of them on YELP (my user name is *** *** This is the worst experience I have ever had with ANY BUSINESS

Misrepresentation of services available led me to choose PODs over another moving company that would have been able to service my moving needs
I initially called PODs for a moving and storage quote and explained that final delivery would be in one of two locationsThey agreed and gave me a quote and I chose their service over other moving companiesWhen I called to schedule final delivery they told me that they did not deliver to my requested location and offered no type of solution or reimbursementI would not have chosen their service had I been told this information on the onset of our communicationDishonest

Not adhering to the contract signed in regards to delivery of my personal property to my new address
I hired PODS to transport my property from Georgia to CaliforniaThey agreed to deliver it on MOnday July On friday they called and said "delivery cancelled' no other information to report other than "detained at border crossing by Dept of AGriculture coming into CA from Arizona." Said they would call back with more information on MondayNo call on MOndayI called Dept of Ag and got information that an ant was found on a truck carrying PODS and turned awayManager at border crossing informed me 'this happens all the time with the company, they can fumigate the truck and send it back in the same day." On Tuesday I got a call from PODS "no info to report, logistics is handling this and NO you cannot talk to logistics, you only have me to talk to." I informed them I knew what had gone on and to please fumigate and get me my belongingsNo call for more daysI called and

Poor customer service, elongated hold times, billing issues and a breon our POD
We utilized Pods for a move from Louisville, KY to Fort Worth, TX The PODS were pickon January 2nd or 4th and delivered to Texas on January 27th They changed their billing system and increased the charges from the agreed upon $4,to $9, We immediately called and waited on hold for 45+ minutes They said there was a problem with the billing system and someone would call us After a week, we called again We were on hold for over an hour this time and once again, someone was going to call us back This cycle repeated itself several more times We finally got someone to adjust our bill to $4600+ ($300+ more than the original estimate) We agreed to the increase in order to get our pods and furniture They changed our confirmed delivery date and then tried to charge us for an additional months worth of storage We argued with the caller and they recanted on this item When th

Was charged for mileage for delivery of pod storage unit before unit was even delivered Was never informed of mileage charge ever
When initially signed up for pods service was never informed that I would be charged for mileage upon delivery I made it very clear to the salesrep Chris M*** that I was moving from Maryland to Pennsylvania He never mentioned any mileage charge either on the phone or in any emails he sent me He told me it was a 75$ initial charge for delivery to my existing residence and another 75$ flat charge for delivery to my future address which I told him was in Pennsylvania, he said that wasn't a problem it would still be a flat 75$ feeThis morning I woke up to see a 438$ charge on my bank account for "mileage" in addition to the 179$ charge for the storage feeUpon calling "customer service " if you can call it that I got put on hold different times and disconnected different times When finally getting thru again for the 4th time, I was inform

I had my pod filled and collected in September and called November 2nd to request redelivery scheduled for nov They never delivered
They still have not deliveredThey continue to charge meThey dismiss my callsThey accept no ownership of never delivering on scheduled timelineThey have offered no financial remedyThey "lost" original scheduled return and only allowed for me to rebook from scratch leaving December as my fallback

PODS sales team mis-quoted my moving price and will not grant any partial refund
FROM:
*** ***
*** *** ***
*** *** ** XXXXX
REFERENCE:
Customer #: XXXXXXXXX
Original order #: XXXXXX
On October 13th, I contacted pods enterprises LLC, Rio vista drive Clearwater, FL XXXXX
To book a move from Boston, ma to San Francisco, CA scheduled for the first week of November, I was originally quoted a firm price not to exceed for their services $2,I subsequently booked the move and authorized the full amount, $2,694.78, to be charged to my credit card on (processed on October, 25th, 2016)
Following completion of the move, pods charged an additional $to my credit card without authorization (processed, November 2, 2016) The explanation for the additional amount was described on the invoice as "redelivery" and permit fees for the pod storage containerI subsequently discussed the matter with a pod representative who agreed

Full service move with inaccurate quoting, billing, invoicing and customer service resolution
Service started in July and is ongoingTotal price of move is over US $12,Account # ***
It will be impossible to recommend POD's to any family, friends or business associates due to the inaccurate quoting, billing and customer service that they provide The PODS themselves never fit the actual room sizes that they say so you should always expect you to have to ato your existing order We are currently dealing with an issue for our international move regarding inaccurate billing and compounding the issue is nonresponsive and inadequate customer service to address the issuesThe aquote that I discussed with the representative in great detail was materially different then how their billing system ultimately invoiced us for The billing has been inaccurate and multiple errors have resulted in POD's billing us for additional costs which were then auto paid on our credi

Will not return my promised refund money
I originally ordered pods for a move from Florida to Texas and they billed me for that, I then changed my move to Seminole FL to Brandenton FL before the move took place I was told they would refund the difference, I have called several times and they say they will call me back with my refund but never doThis is stealing and a rip off

They have been screwing up my billing since January of this year along with MANY, MANY others and it still is not fixed after MANY, MANY, MANY calls!
I have been renting from PODS since and always paid on time via automatic bank draftsIn January of they changed over to a new billing system and have been screwing tons of US ever sinceThey double billed me and it took three months to supposedly get it fixedI have had MANY, MANY phone conversations with them where I had to argue with them to get the money back into my accountI was recently told that it was fixedNow my statement is showing that I owe for Feb and March of and no money has been drawn from my bank automatically while February was paid around the of PODS has also INVENTED new due dates for units when they are supposed to be DUE on the DAY that the POD was rentedMine are due for the 12th and 14th of the month but they have chosen to invent new due dates that combine my two unitsThey also k

Customer Service horrible, but illegal use of Credit Card without authorization is main reason I want justice!
We used this service to move our belongings out of our garage which took a foot pod and everything went fairly fairly smooth with the exception of the difficulty of a Pod moving dateSo we then had the POD moved back to our old residence to load the items out of our home, this is when things really went downhill fastThe Pod sat for two weeks empty at my new home because PODS didn't have an available date to move it, then on the day it was scheduled to be moved back to my old home to load again, the driver left me a voicemail stating he was picking the pod up from my new homeAFTER pm that day I had no POD at my old house ( it had been scheduled from 12-4) so I called the driver back, he had taken my POD (that I had already been charged for) back to the POD storage place!! He did say he would go get it and after minutes of explaining exactly where to put it, it was

I called in May to have a POD delivered to my home as we were moving out of stateI had asked many questions, one of which was if they delivered to*** around the *** area as well as *** area as we were uncertain as to where we were going to be moving at that time POD came, it was not delivered to the spot I wanted, I called MULTIPLE times, nobody bothered to return my calls thus the POD stayed in the wrong location I then called September 4th to have the POD picked up as we would no longer need it When I asked about being credited back for the time we did not use it I was told that we had to pay the entire month I specifically asked when I ordered the POD if there was a refund when we unload the POD for the number of days not in use, I was told YES and assured that there would be no problem regardless of when the POD was picked up I have had nothing but problems with this company since day one I have just spoken to a representative who told me

Promised delivery on August 31..Had PODS..only delivered POD..driver said I was a pain in his *** and it was too far to get the other ones
We moved from Peyton Co on July 1st and had our storage at PODS to be delivered on August 31st.We had paid for PODS and th delivery driver only brought POD We had closed on the house the 31st and it was a day weekend so we wanted to get moved in ASAP The POD the deiver brought had all garage equipment We had no where to sleep I asked him where my other PODS were and he told me I was a pain in his *** and that it was too far to drive to bring my other PODS and I would have to wait until the following Wednesday to get them when they had been promised for Friday the 31st I have just undergone 3rd state colon cancer and have a permanent colostomy and had a team waiting to unload for me when the driver told me I was a pain in HIS *** I was forced to get a motel room for me and my family for nights The account in is my nam