JustAnswer

was awesome! He asked me the questions he needed to assist me according to what I asked him to help with. He was very professional, knowledgeable and efficient. I’d definitely recommend him!

Quick response from highly experienced, knowledgeable professional. All my questions were answered completely.

I just bought a new computer and even though I had internet, could not open any pages. I tried everything possible and nothing worked. Somehow I got hooked up with this company. The representative got on my computer remotely and kept trying things until he got it fixed. I've always said that I needed an IT person and now I have one!

Wish I contacted JustAnswer before I proceeded with our K1 visa, I would of saved allot of time and money! They gave me options and advice on how I should of proceeded in our situation before proceeding with the K1 visa. Thank you for your advice.

I contacted Just answer for an issue with my Car. I was told that I would have a 7 day membership for $5. And that I could cancel the membership within that time. Or I would be charged $34 per month for the membership. I asked if I could cancel the membership during the initial call and was told that I could. Which I then requested saying I only wanted the trial. And not to be a member.
Needless to say I became a member.
On the plus side the tech I talked to was very helpful.

I used this service to have one question answered. I paid $50 to have a professional call me. I just took a look at my credit card statement and have been charged the last 2 months at a rate of $49 per month. When I called, I was informed there was nothing they could do for me. Why would I pay a monthly membership? I have used this service twice in the last 2 & 1/2 years. I was provided great information, but I have paid the going rate both times to receive this information. All I want is a refund for the two months that I did not use the service. A complete scam!

I do not think this is a real company. Yes it is someone that can tell you things to do like my TV but to get all these other charges on my card for what reason. No live person will answer to talk to you, you talk to a computer.

These guys are scammers. I agreed to a $1 fee as a trial. After several days I got an answer that had no bearing on the question I asked. Prior to getting that answer they billed me $39 for I don't know what. After disputing that charge with my bank, they billed me $48. These guys are thieves. Period.

I signed up for the 7 day trial for $5. About three days after the trial period I remembered about the it and emailed them to cancel my membership because I didn’t need it past my trial and clearly wouldn't have wanted to pay $46 for a service I only used one or two days. Someone from the company emailed me back saying they canceled it for me.. I had to keep emailing back and forth trying to get them to understand the refund part. Eventually I ended up calling and spoke to someone in the Philippines about the situation and he said that he couldn’t do anything for me. This company rather keep one payment than treat customers good and get reoccurring payments.. It’s crazy because I was going to need this service next month but I’d rather not deal with them. Horrible experience. I’m warning everyone. DO NOT FALL FOR THEIR TRIAL SET UP.

Fraudulent debiting of cancelled services

I signed up for a trial with this company for $1. It was not clear that they would charge me $46 per year after the trial. I do not want this and do not need it. The answer I was received was not accurate. Please get them to refund my money.

I recently joined Just Answer and am very pleased with the information I received in relation to selling a piece of property. They were quick in their response and helped me seal the deal.

The doctor that I spoke to was a great help! It's Very reassuring to know that all my medical questions can be answered for such a small fee going to a GP would have cost me literally ten times the amount!!!!! I would recomend this service to anyone that has any medical questions they would like answered promptly. Thank you just answer??

I had just one question that I forgot to ask my own Dr. I asked one of the Drs on this site. He was very thorough, answered my question and gave me more information. Very good service.

First time user and could not have been more pleased. I recomend Just Answer ( *** )
Toyota Mechanic to anyone. Thanks.

The mechanical expert gave me a very promising lead. I am planning to follow his recommendation next week and update him with the result. After looking around in the internet and calling local experts, the only person that gave me a valid answer was the JustAnswer expert.

My experience with JustAnswer, in particular RAREWARES, was excellent. I will definitely use her and you again. Thank you!

Got back to us ASAP and was spot on thanks will use again hopefully not needed but would use shain

I have used justanswer for immigration, tax, academic and mechanical questions. I have been fullt satisfied every time. I highly recommend them. however, it looks like the prices have gone up in the past 10 years.

I got the information I needed. The response time was very fast. Thank you, JustAnswer.