JustAnswer

I was able to get a quick appraisal on an old and very rare China set for which I could not have found value for online.
The promptness of the response was great, including best platforms in which to post the set if I were to sell.

Had an appliance issue. Although I thought I found an answer already posted, I opted to contact a technician. The price, under $25, was reasonable and being able to stay in contact with the technician via mobile during the troubleshooting was great.

I was in a bad situation with my printer as my job depends on the computer and printer. I received prompt courteous help from the tech and my problem was resolved in an efficient manner. I was very pleased. Thank you I'm up and running!

quick answer. I don't understand why I have to pay someone to answer a question I went on *** support to get a answer.

The service seems to be a much needed one,and I only cancelled my initial membership@3:44a.m.,6/7/19,
bcause I resolved my issue myself.
Sorry.

JustAnswer SAVED ME. (Thanks to Mr.) He was very professional in retrieving the bookmarks that accidentally erased. I think JustAnswer is a wonderful answer for older folks, like me, that are computer illiterate. Many thinks.

Extremely please service. Dr. called me within 5 minutes. He completely calmed my fears with what I thought I was facing. Recommend service

Love this site, answered fast and honestly. , very helpful when your in the business of buying and selling! Ty!

The doctor answered my question and suspicions spot on! I’m having such a disrespectful experience with the doctors I’ve seen physically that judge me on my appearance.
Your doctors are amazing!! Smart, if only I could see him in real life.
Thank you!

Good experiece with tech expert.

Was very knowledgeable on laws in different state. Save many hours of phone calls a incorrect information. I would use again and recomend to family and friends. Much faster than making an appointment and seeing a local lawyer.

This service is a game-changer for my family's antique business. I thoroughly research items we buy and sell and normally do not have any problem finding information and determining values. However, there are always the items that I can only find a snipit of information about (if I can find any information at all). These items often absorb hours of research time and normally that time is an unfruitful waste. Now that I have discovered JustAnswe*** I have saved so much time and energy as well as avoided the frustration of wasting time. The answers from the antique experts have provided quality and accurate information.

I fell for this "legal scam:" online. DON'T DO IT ! First they wanted $1 and after a series of screens, they offered an "answer" for $28. I did not want to pay this so left the web site. Now, they are billing me for $24/month BECAUSE I did not read all of the legaleze in their agreement. I did call their INDIA phone service and the agent refused to refund my money already paid.
PLEASE READ ALL OF THE LEGALEZE OR DON'T USE THIS "SERVICE". VERY UNHAPPY !!!!!!! And they were of no help whatsoever for my request for a reputable plumber. BEWARE. YOU'VE BEEN WARNED.

I submitted a question for review on May 15, 2019 and I still have not been contacted with a response. The website indicated that you could submit a question and a response would be received quickly. This would be included in the 7 day free trial, however I never received a response. Now I am being billed $46 for a membership that I don't want. There is no reason for me to become a member of an organization that does not provide the services that they advertise.

I signed up for a trial membership on 16 May 2019. I requested and received legal advice on an auto service issue. I was given good legal advice and would have gladly paid more for that advice. I thanked them and considered the matter closed and my trial usage completed. I received an e-mail from Just Answer on May 20, 2019, which appeared to be an ad for their membership. On May 23, 2019 I received a charge of $46 for JustAnswer membership. I called them to get a refund and was told this was a membership charge with no refund. I also filled a dispute with my credit card for the $46 charge.

I went to the sight to ask an attorney about a question I had. I paid the amount required and u got a great answer. I was involved in a car accident and I sustained spine and head injury so I wanted to talk to an attorney. I did not even think about it anymore until that same month I was charged 46.00? I called customer service and she told me I was charged for the flowing month a membership fee. I did not use it I dis not want a membership im disabled with low inco.e and ahe refused to refund my money even though I called a day after she charged my card and cancelled it. I was told I have the month of june to us. Even though I dont want it. I will never use this sight again and ill fule all the complaints I can.

My computer malfunctioned and oredered a membership after I instructed the business in question to cancel my free trial. I then repeatedly contacted them to inform them not to charge my card, before it was processsed, and then after it was processed with absolutely no response at either contact. At the time of this complaint, there still has been no response to multiple requests.

If there was zero starts I'd give them a zero. Please, do not use this company. They are NOT ethical. I asked one question which cost me $5. They then charged me an additional $46 dollars even though I had cancelled the membership within the trial period (same day I signed up as I realized the information wasn't going to help). Unfortunately, I didn't notice until they had charged me twice! When I noticed I was being charged, I immediately called them to reiterate I had opted out within the trial period. When the person I was speaking with said it didn't matter, they would not refund my money, I asked to speak to a supervisor. He took down all of my information and and put me on hold, theoretically to transfer me to a supervisor. I was on hold for over 45 minutes and then disconnected on their end. I called back and gave my information again and asked not to be put on hold. However, I was put on hold. First for 10 minutes and then they picked up the line and asked for my name. Seriously, I had given that information. Clearly they were not tracking it, just like they failed to track my cancellation. I was then put on hold - now accumulating 20+ minutes (so over an hour between 2 calls) and then again disconnected. Since then I've received canned emails. The emails are clearly "robo" emails and the "From" is even from one name and the person signing it is another. They are not case specific.
A good company will not charge $97 dollars for one basic question. A good company would acknowledge their employees can and do make mistakes and not hold the customer accountable.
Cancel your card if you used this company they will charge it anyway! Now I have to fight fraud charges. Best plan, do NOT use this company.

As expert on German porcelain I can well say that some "German china" answers people have paid for are nothing more than made-up nonsense. Presenting brands as producers and offering date ranges during which a factory did not even exist is no "error", "typo", or "slip of hand" but a well played scam as even pointing out/reporting such nonsense requires a membership.

I asked a question on the site and they took out $5.00 to pay the person. At the time, it said that I was being signed up for a trial membership. My last correspondence with the person who answered my question was on May 27. The morning of May 31 I cancelled the trial membership, but upon going on my bank account website, I saw that they had already taken $29 out of my account.