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JustAnswer

PO Box 29045, San Francisco, California, United States, 94129-0045

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thanks a lot your mechanic *** saved me hundreds if not thousands of dollars with my boat I was at my last wits trying to figure out my boats overheating problem turns out it was a $20.00 temp gauge

Having a newly diagnosed cat with diabetes I was given a script for the insulin and our vet when on a three week vacation. I was left to figure out how to proceed. Thank goodness for JustAnswer and Utube. The JustAnswer vets gave me confidence. I was given the info on when to test his sugar level and not to be to quick to increase the dosage even by one unit as told to me by our vacating vet before he left. Mango's blood sugar is going down and I will do a curve test in another week so I can share that with our vet when he gets back and makes the decision to increase his dosage or not. The information I was given was priceless to me. It's only been five days since Mango and I have begun this journey of insulin shots and metered blood testing. Thank goodness my little fellow doesn't hold a grudge for all the missed ear pks and my nervousness with giving the insulin shot. I am grateful for the help I have gotten. Thank you!

At 6:40 PM after finding my crazy dog had eaten a pound + of dark chocolate, I did a web search and was led to this site. I opted for a phone call and within a few minutes was speaking to a vet who gave me assurance and directions about what to do for her. The issue was positively resolved. Since I live 1 1/2 hours from the nearest Emergency Vet Clinic, I was beyond grateful for the availability of this advice!.

Your representatives have done a very good job for me rarewareshas helped me the last several times and she's done very thorough informative answers and I like working with her

Your answer was mind settling but the only problem now is I don't know what type of attorney to get if you can help me one more time that would be awesome thank you for your advice

I have been using Just Answer with August Abbott as my expert bird person.
She has helped me immensely with my 3-year-old Conure. I am so happy I can just send an email and get my answers to my problems.

I spent almost an hour trying to find out how to remove the front control pannel on my kitchen aid refridgerator. Nobody that works for them could tell me anything and there was no information available on line. I was directed to this service and gave it a try out of desperation and I got the answer I needed in 5 minuets. Worth the money.

First timer and was extremely pleased. Had important immigration questions and was answered promptly, professionally and thoroughly. Highly recommend justanswer!!
Dominic

Eric was very concise in explaining the methods available to me to replace and reprogram my ignition keys on my 2001 f150 truck and even advised me of approx price range for the job......................Knowledgeable and very helpful.

My helper was fast and efficient but made me feel like I could take things at my own pace. I also appreciated that he could navigate in my French environment, on my computer, even if I suspect he was unilingual English. He was creative in solving my problem after having tried every possible solution. He could have just said "This element and this element are incompatible, sorry". But he got the result I wanted some other way.

We needed help with a criminal defense lawyer yesterday. The expert helped us understand why we needed a lawyer in Michigan. We took his advice and we are very comfortable with the person we chose. Now I see that there are all kinds of experts to chat with, and we look forward to using them.

Someone hacked my *** account and changed the password, so I was locked out! I was so happy that your tech was able to help me get the account back! She was super efficient and very polite! A great experience! Thanks so much!

I was a little hesitant at first to try the service offered, but in a very few minutes the individual I was connected to knew the answer to my problem and sent us out to get it fixed and we did! Thanks JA and the Tech that helped us out.

When you sign up for a trial, it says on the screen "Don't worry, we will notify you before we charge you for the full membership after your trial expires" Guess what, they don't. Then they charge your card and when you call to complain, they tell you it is non-refundable. Total scam

JustAnswer Response • May 29, 2019

Hello,

My name is Chase and I am with the customer care team at JustAnswer. I received a copy of your complaint filed through the Revdex.com and I’d like to help with your concerns.

Firstly, I am sorry for any problems you have experienced with our site.

After checking your account, I can see that you signed up for the $5 question with the 7 day free trial membership. As with any membership or subscription trial, if you do not cancel before the end of the trial, you will automatically be charged for your first month to avoid any disruption in service. Additionally, we send out emails welcoming you to the membership and an email is sent before your trial is ending.

Per our terms of service that you agreed to when you enrolled in the membership, the membership payment is not eligible for a refund as stated in section 10, subheading "Refunds, Cancellations, Abuse and Special Programs" as follows;

***

Although your payment is not eligible for a refund under our terms of service, as a courtesy to you we have refunded the membership payment for you. The funds are made available to your bank the next business day, however, the bank may take 3-5 business days to release the funds back to your account depending on their policy.

I hope that I have resolved your concerns to your satisfaction. Please let me know if there is anything else I may assist you with and I would be happy to help.

Best regards,

Ms. Chase
Senior Customer Support Specialist

I had a matter of the heart an family was to close to get an unbiased opinion so I turned to Just Answer to get their input. They were a great source of information that was unbiased and sensible and allowed me to make the right decision BEFORE I acted an made a rash decisive mistake. Now I have time to really consider my options and make the right decision. Thanks team!!!!

Tech was helpful and solved my problem. A lot less than having a repairman out to the house.

Justanswer is one of the most helpful things I’ve stumbled upon in recent years . I had an oven in my rental town home that had an element short circuit. Justanswer put me in touch with a very knowledgeable, friendly and helpful technician a person would ever want to find. Supplied me with a link to order the replacement part and walked me through parts of the repair. Very awesome program! Many Thanks!

The price for this is very reasonable. Can ask as many questions about my vintage items in order to get an appraisal. The answers are surprisingly quick. I have already recommended this site to my friends.

I had an unusual question about a VW repair that I could not seem to find an answer for when searching the web or online car forums. I was contacted online within about 30 minutes by a VW mechanic who answered my questions quickly and professionally. I would recommend this site to anyone needing quick and informed answers. A+

I needed help with my 1974 jeep wagoneer. The mechanic that answered my questions had 20 years experience working on jeeps. This was a very satisfying experience to have an experienced jeep mechanic working with me. Just answer got me the right mechanic for the job.

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Address: PO Box 29045, San Francisco, California, United States, 94129-0045

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+1 (415) 480-2121

Web:

www.justanswer.com

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Shady, yet now dead: once upon a time this website was reported to be associated with JustAnswer, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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