JustAnswer

I contacted the company for a legal question regarding renters in California.
I got a detailed and informative answer
Back right away!

It was great to be able to talk to a real vet and get the information I needed to make decisions for my pet.
Thank you!

I had a problem with my tv and no one in tv repairs could help me find the part a needed. Well it was very fast and accurate with JustAnswer. They find the exact part I needed and sent me the link to order it. Very helpful.

Tech person got back to me promptly, with quick follow up. Satisfied customer.

My small schnauzer poodle cross ate a pretty large amount of Hershey dark chocolate. I used this service to obtain written and phone call feedback. The advice I received led me to take him for emergency treatment. The veteran said the immediate action kept him from having severe toxic reactions. This morning he’s absolutely normal. Thank you.

You really have a bunch of qualified lawyers. The most interesting thing is the humility of a particular attorney confessing no specialized knowledge, instead invites those majored in the field to take up the questions! I'm really very grateful.

They fessed up & told me they did nothing to fix my phone as the phone fixed it self. I was impressed with their honesty as they could have charged me when it was not nessacary. They could have charged me $39 unnessacarily. Thanks again for your honesty. I am also impressed when they said I will be reimburst for the $5 $ the $42 & I was reimburst. I had charged the phone for hours yet the phone did not work. I thought I needed them to fix it & like I said it fixed it self. If my phone ever dies again I will call these folks in a heart beat.

I am really impressed with JustAnswer , I got the legal help and the mechanical help I needed . All the help you need in one site , what more can you ask for ? Thank you JustAnswer

Good solid advise

I was very pleased at how fast I got an answer and it was helpful.

answered my concern right away. Per his instruction I had my husband hold the instant pot. While working on the lid handle I saw the steam valve was up. I poked it down and the lid came loose. So the instructions worked and showed me the extra step to take.

I paid for a service and was enrolled into a monthly subscription without consent. Their website was deceiving and did not clearly indicate that I was enrolling for a monthly service which is now illegal to do in my state of Virginia.

They said they would not refund because they do show $28 subscription, which they do on the desktop site but NOT on the phone version of their site which is what I used.

I enrolled a 7 days free trail for $5 at JustAnswer on June 5th, 2019. I remember I read the information that they would ask me again if they can charge me a $53 fee after 7 days. Today (6/13/19), I saw a transaction of $53 in my bank account. I called them right away and told them that they need to ask me if I want to be their member and charge me $53 or not. They can not just pull money from my account automatically without confirming with me.
I requested to get a refund but they refused me. I did not use their service at all.

I was transfer from a computer company without much of an explanation of why this happened. the company kept sending me to a website, which was not working for me. They just kept sending me to that site. When I complained and canceled any account, they did nothing, When I call the company to ask why, they gave me some spiel that I did not set up an account and I did not deserve the $1.00 refund that I had to have them try to help me. They do not explain the situation very well. I do not want a resolution except for them to be clearer about everything .

the company charged me a membership fee of $46 without authorizing a membership. No emails of confirmation of membership or explanation as to why they charged me the membership fee without authorization. There is no proof of authorization on my end. No company should be allowed to charge a membership fee without authorization or confirmation.

I should have check with the *** first and seen these postings, and not have to get upset in dealing with customer service when they conveniently take money from your card for a "Membership" of $34.00 for nothing. It's a classic case of false advertisement. Forced 1 star.

Helped me identify and remedy the issue. Service technician stayed as long as needed to answer my questions. Once in a while, his response time was a slight bit slower than I expected but I guess techs are handling multiple customers concurrently, which is expected to manage service levels. Would absolutely call again as they helped me prevent a very expensive repair and running water from refrigerator.
Great value.

Was going for visitation rights and did not know anything about the law and actions I needed to know and take. The help and commitment I received was incredible . Now have visitation rights for my grandchildren.
Thank you all for the support and commitment.

I have several legal issues that I didn't know where to start and how to go about filing court papers. It's been a total game changer in my confidence knowing I have the information I needed to get the ball rolling and what my rights are. I highly recommend, it's well worth it!

I am impressed with how knowlegable and comforting the Dr was. Really helped!