JustAnswer

I have several legal issues that I didn't know where to start and how to go about filing court papers. It's been a total game changer in my confidence knowing I have the information I needed to get the ball rolling and what my rights are. I highly recommend, it's well worth it!

Was going for visitation rights and did not know anything about the law and actions I needed to know and take. The help and commitment I received was incredible . Now have visitation rights for my grandchildren.
Thank you all for the support and commitment.

Helped me identify and remedy the issue. Service technician stayed as long as needed to answer my questions. Once in a while, his response time was a slight bit slower than I expected but I guess techs are handling multiple customers concurrently, which is expected to manage service levels. Would absolutely call again as they helped me prevent a very expensive repair and running water from refrigerator.
Great value.

I should have check with the *** first and seen these postings, and not have to get upset in dealing with customer service when they conveniently take money from your card for a "Membership" of $34.00 for nothing. It's a classic case of false advertisement. Forced 1 star.

Easy and quick answers to my concerns about my cat. I wasn’t sure
If it warranted a trip to the vets office it put my mind at ease
Thanks!

was great. Fast new his stuff and will be using the service and him again.

They were there when it mattered
And affordable fir questions but do not need a monthly membership if 29.
But I will use again if I’m in squeeze like on a Sunday
With a very sick dog

I think that this business is a fraud, at least in my case.
I was directed by *** company service department to look on website for service
technician, who can assess and advice me with my problem with "real pro ultra WP30006"
massage chair. This website ask me to fill credit card information for fully refundable $1 charge
with the promise in two minutes expert technician will give me exact answer for my problem.
In 2 min. they wright me that provide me with answer will take approximately 30 min.
In 30 min they asked me to give them my phone # and that technician will contact me with the
answer.
After more then 8hrs.of weighting for call from "expert technician" I logged in to Just Answer website with the question: Where is my answer? And now they sending me to the "expert technician" with the same promise provide me with the answer in a few minutes but now for
$10. Do I believe them? NO.
To me it is sound as an extortion.

I submitted a question back in April of 2019. After waiting nearly two weeks without an answer I replied to one of their emails to cancel the service and express my disappointment. It is now June 10, 2019 and I continue to get billed every month! I when on there web site to follow up on my question and I was sent to a chat window where auto prompts kept appearing until I was sent to another window so I could sign up for the service for a $5.00 fee! They have already got nearly $150.00 from me and I've received no service!

First time I used this was fantastic. Second time really disappointing. I don't think the guy was well versed in my subject or he wasn't sure what my question was. Eventually I figured it on my own.

Shady billing practices. I was charged $5 on the day I revived my answer then another $46 a few days later then another $46 a month later. The website states membership is $28 per month.

I emailed Just Answer for help with an ignition problem with my 1999 ***. I paid $5 to connect with an "expert" then had to pay an additional $18 to discuss the problem with an "expert".
A day later the "expert" did not provide any answers to my 2 messages but asked for an additional $26 to talk by phone.
I gave JustAnswer a one-star on their web sight. They offered me a "free" question. Tried several times to enter with the "free question" button but it wouldn't connect.
It's been 4 days and I am out $23 for nothing. Big mistake. I won't recommend JustAnswer to anyone.

JustAnswer charged me $5 to answer a question. Without my knowledge, these people took my rent money. They took $46.00 from my charge. They claimed that they emailed me and that this was a 7-day offer, none that I ever saw before. I did not receive any emails from these people. They stole my rent money. WHY do they do these things? I do not work, I live off of my SSD. This was all the money I had in the world. I want my money back. Please tell these Indians to go back to their country and stay there. These people are the biggest crooks on earth. I WANT MY REFUND!!!!

This is the worst company I’ve ever dealt with, I am a single mother and I am currently out of a job and I thought the first question was only $5 and now they have charged me $53 and mind you I do not have money for the next month or two and I haven’t even been a member for longer than 24 hours and they would not give me my money back. I do not sign up and ask question because they are not upfront on what they are charging monthly, they lure you in with the $5 scam and then they charge you $53 and I’m sure the people answering are not active lawyers.

I don't even remember using this service one month ago, but I certainly did not agree to pay the $46 I was billed on my credit card. Be careful.

I asked a question on just answer about my car. There was a small fee for the first question so I decided to do it. After the question was answered and I was satisfied I got off. A month later they charge me $34, something to do with Expert. I tried to go onto justanswer to see if I was subscribed to anything. I wasn't, so I tried to remove my card from the account but apparently you can't unless you replace it with another card. So I locked my card so no purchases could be made and maybe it would stop trying to charge me after a few attempts. Nope, I continue getting emails from my bank stating a failed purchase attempt from just answer because the card is locked. There is no cancel button for anything under the my account tab.

This service is a game-changer for my family's antique business. I thoroughly research items we buy and sell and normally do not have any problem finding information and determining values. However, there are always the items that I can only find a snipit of information about (if I can find any information at all). These items often absorb hours of research time and normally that time is an unfruitful waste. Now that I have discovered JustAnswe*** I have saved so much time and energy as well as avoided the frustration of wasting time. The answers from the antique experts have provided quality and accurate information.

Was very knowledgeable on laws in different state. Save many hours of phone calls a incorrect information. I would use again and recomend to family and friends. Much faster than making an appointment and seeing a local lawyer.

Good experiece with tech expert.

The doctor answered my question and suspicions spot on! I’m having such a disrespectful experience with the doctors I’ve seen physically that judge me on my appearance.
Your doctors are amazing!! Smart, if only I could see him in real life.
Thank you!