I booked a round-trip flight to Missouri from Florida through Just FlyUnfortunately, I had to cancel the flight,which cost $To cancel my flight, I called their customer service number and waited on hold for minutes (from other reviews I've read, minutes was a short time.) They charged me $and I accepted that priceThey also notified me that I'd receive a credit of $for my next flight, and I had to use it before May The next day I received an email stating that, in order to use my credit, I would have to book a flight on the exact same route, AND they are going to charge me $to use that creditThis company will charge you for anything and everything you doI refuse to pay $to use a $creditThere are plenty of other third party booking companies that will happily let you cancel your flight and give you a credit, free of chargeDo not use this company
In December I booked a flight via Just Fly from Richmond, VA to Phoenix, AZI based this choice on the price and the number of stops--which was oneSeveral months later, I received an Email from Just Fly stating my flight was changed and the number of stops was changed to The price should have been lowered because of the increase in stopsI cancelled the flight later and was told I had to pay $to each airline for cancelling the flight as well as pay $to Just FlyThe $was not taken out of my Just Fly credit, but I had to provide a credit card numberThis is wrongToday, 4/21, I called Just Fly to book a flight to from Richmond, VA to Portland, O and I learned that I had to use the same airlines as I booked earlier, even though I paid a $cancellation to each airlineThis is not fairI waited and waited for the July Fly person to find another flight using the same airlinesHe came up with flights costing $I'm retired and cannot pay this amountI saw
Beware- JustFly is not worth the deal you think you're getting! Horrible customer service! Called JulyFly number to inquire about a billing discrepancy between invoice total they provided via email at booking and what was actually charged to my credit cardMy call was bounced around and spoke to several agents who were each confused, unhelpful, and did not speak English very well; difficult to understand, and the agents would just disconnect the call, multiple times! Very frustratingApparently, JustFly only accepts emails for any billing issuesIn addition, when booking, the website contains hidden charges for seat selectionRegular seats, not upgraded extra leg room options, just the function of choosing your seats! This appeared as an extra charge after the fact on my credit cardThey refused to refund this fee after I asked for seat assignment to be removedThey claim the fee is non-refundable however, they never tell you it's an extra charge in the first place! Avoid Justfl*** and book direct with the airlines
Booked a flight with justfly*** The flight was moved to an earlier time and we were not notified; therefore, we missed our flightBecause we missed our flight we also missed our ride from our final destination to our homeWe rebooked our flight on our own, then we called just fly so that they could get us a car rental so we could get homeThey wouldn’t do it because it was “too minor of a problem” (even though on their site they offer this service.)
JustFly advertises "hour cancellation" but then charges you for cancelling it within hoursI cancelled one flight that was $and they charged me $for cancellationThis is deceptive advertisingThey should not advertise as "hr cancellation" when they charge for itother airlines who provide this policy do not charge when advertising it this wayThis company is very deceptive and should be put out of business
I purchased a ticket through *** I arrived right on time for my flight and they wouldnt let me through the ticket counter because they stated that my confirmation number through *** was invalidThey would not refund my money after many calls and hours on the phone them with them and stuck me sitting at they airport
I wish I could give star to this company as they are the worst agent to be allowed to operateI booked my flight from NYC JFK to Mumbai, IndiaThis is what happened with meBooked my flight for december travel a round trip, had to cancel my flight due to visa issue just two days before travel date for which website gave me credit points
Wanted to book my new flight in March using my credit points which is around $Bug in website is that they will give you option to book using credit points, however searching through that option never gives you any flight or loader icon keeps on loading foreverOption you are left is to call customer support and they do the same and tells us that there is no flight available for provided date, please give us another dateHowever searching for flight from main page (without using option of credit points) gives plenty of options
Support staffs gives one to another every time asking same details, in the end some one has capabilities to find option to book using credit points
they asks for extra $to book on top of my credit points even though flight ticket is $800-$Either they book it or not, their call always gets disconnected for which I again have to call back and follow the same processNext time for same flight fees gets increased and it goes to $Currently my credit points are stuck there as I can buy cheaper ticket from airlines rather paying $to just to use my credit points
My assumption is that, they are booking ticket in regular way and just never allows to use that points as it can be used for same route and same airlinesOne of the worst experience of my life, NEVER EVER VISIT JUST FLY WEBSITE
JustFly advertises "hour cancellation" but then charges you for cancelling it within hoursI cancelled one flight that was $and they charged me $for cancellationThis is deceptive advertisingThey should not advertise as "hr cancellation" when they charge for itother airlines who provide this policy do not charge when advertising it this wayThis company is very deceptive and should be put out of business
I booked and purchased a flight through Just Fly for a flight for my girl friend Ellen *** leaving Vancouver on Feb 3, and returning on Feb 10, She became very ill so we had to cancel the flightI contacted Just Fly and they said they would give me a credit for the flight if I paid them $ They send me an email stating that I have a credit of @ which could be applied towards a future flight valid until Jan 12, I contacted them to use the credit on a future flight and they said the credit was off their books and that I had to contact the airline Flair Air as they would have the creditI contacted them and they said I had to contact Just FlyI contacted again Just Fly talking to a different person and they said the same the same thingI have been going between the two companies with no satisfactionThe Just Fly booking number is 087-417-and the Flair air confirmation number is***I have their print out of their travel credit notice they s
my flight was canceled and this company told me the only thing that they can do is issue a refund which can take 6-8weeksi explained my flight is in a week in a half and I can afford to purchase additional tickets without the refund for the tickets that I have already orderedcustomer service said I should ask my friend or neighbor to lend me money in the mean time
Please, NEVER deal with this companyIt's best to stay away from themI have over 5K travel credit with them (separate bookings), they are making it impossible to use itNumerous calls to customer service, conversations with so-called supervisors will get you nowhereThey make up rules, they even told me that the airlines 'locked' the access to the credit even though it was given for year, and I have plenty of time to use it Why they are still in business???
I feel as though I have been the target of a terrible scamI purchased online ticket to fly my son home from college during the Thanksgiving holiday weekendThe price quoted by justfly*** was the lowest of available round-trip fairs and involved one-stop flights to and from Cleveland to PhiladelphiaI did not receive a receipt online, and was emailed that I needed to pay a seating fee before they completed the reservation and sent me e-ticketsWhen I paid a separate $seating fee, they sent me my reservation and to my email address and to my shock, they had booked my son on a totally different return flight at 5:amI called them to cancel the tickets, and they told me that given the large amount to time between when I purchased the tickets and my request for cancellation (I could not help this since they never in a timely manner sent me the reservations!), I had to pay $and they would refund my ticket chargesI agreed, but then again, I received and urgent call telling me that they could not charge me for $75, and if I did not take care of this within one hour, that my tickets would not be cancelledAfter more phone calls with them, they agreed to send me a cancellation email, but would not send an email stating that my purchase price was going to be refundedI was just told that the charges would be reversed within 2-days, and that they would send some email to me confirming reversal of charges within hoursThese practices are either totally dishonest, or do not help me get a guarantee that my charges are going to be refundedThis business need to be shut down completely
JustFl*** is the WORST company I've come acrossThey advertised flights alongside reputable online flight reservation companies so I decided to go with them since the prices were slightly cheaperI will never ever use them again as they have been nothing but a headacheTo start, we booked three different flights with them and each leg has so far been changed or up-charged immenselyThe price advertised jumped over $from the page where we entered out credit card information to the submit page
We then got emails a saying that flight times had been changedOnly an hour here or there so we let it goThen, I received an ambiguous email a few weeks after booking saying I needed to call JustFly because another one of my flights had been changed/cancelledWhen I called to check on the status of the flight I was told that I would no longer be able to fly that day or that I would only be able to get a flight at horrible times with extremely long layoversI called Air Canada to confirm that there were no other flight options and was shown multiple available flights at convenient times on the day I wanted to travelI called JustFly back and was told they weren't able to get me on any of those flights, despite there still being available seatsI waited on hold for hours with JustFly and they continued to tell me they were unable to book my flight but could not give me a reason why
Finally I had a very helpful person from AirCanada call JustFly with me and after another painfully long hold they somehow were magically able to book me back onto the same flight I originally purchased
Overall horrible experience and very stressfulPlease DO NOT use JustFly
I purchased tickets on the website and didn't see the information about not receiving a refund if the tickets purchased were not cancelled within hoursThis should be more prominent on the website when you are purchasing ticketsI called the support team within hours of purchasing the ticket and the agent assured me that I would receive a full refund of the ticket cost for a fee of $per ticket and I had until 12/to make this decisionI asked her several times because I wanted to make sure that was the casePer Justfly the calls are recorded for quality purposes; therefore, I know there is evidence of this callWhen I went on the website this morning to cancel the flights, the website indicated the charge had doubled to $per ticket for a total of $I couldn't believe what I saw on lineWhen I called this morning the support rep I was transferred to was short and rudeWhen I told her I was going seek legal counsel he exact words were "well you are goin
Last week I called justfly.*** to put in my TSA pre check number gor an upcoming flight The operator asked me my confirmation number, my name, and birthdayThen he proceeded to ask me if I was a supporter of *** or ***I am not sure of their business operations but I'm pretty sure that asking one's political preferences is completely 100% inappropriate and I am not sure why that even mattersI said, "Excuse me?" And he repeated the same questionI was in awe and proceeded to tell him that it was none of his businessHe ignored my comments and proceeded to ask how he can help meI was in such shock that I hung up the phoneI called back and spoke to a different operator and she told me that she would report my complaint to the managerand that they would get back to meI still have not heard backI will never fly through just fly.*** again due to their poor customer service
I am writing to notify of an escalation for a lack of service in regard to my case for approved change fee refundsI am due a refund of exactly $and have unfortunately been lied to for more than weeks in regard to the status of my claimAs per the terms and conditions of my purchase, I am entitled to a fee refund due to the fully documented death of a family member(Two birth certificates and a death certificate have been sent.) JustFly is require to contact my airline (Aeromexico) to request a authorization codeI called Aeromexico to inquire about JustFly's email status and they informed me that they have yet to receive any email from JustFly requesting a refund codeThis is now more than days since I have provided full documentationI called in to JustFly customer support and they have informed me that: "I have to be completely honest with you, the previous employees working on this case were unable to send the original emailNo email has been sent yet to Aeromexi
My husband and I just went online to purchase airlines to ArubaMy husband found a GREAT price of $per person round tripWe put put our travel dates in, entered are names and date of birth, then our credit card numberWe looked over all the info including the dates of travel and purchased the ticketsWhen my husband got the confirmation email the travel dates were changed to dates that we did not selectWe called Justfly and were told it was a computer error and if we wanted the travel dates we wanted it would cost us moreWe then asked for a supervisor and were on hold for over a 1/hour then while speaking to supervisor we got hung up on we called back and during our call I pulled them up on your web-site and right away my husband and I cancelled the purchase
Justfly.com does not adhere to Terms and conditions8/26/we drove my son to school in NHWe helped him move in and had lunch with himWe The school organized the whole day to keep parents and kids busyAll is all we had a great timeOn they home, a four hour drive I decided to check out websites for airline tickets to fly my son back for Thanksgiving and ChristmasI came across JUSTFLY.comThe fares are reasonable however their BUSINESS ETHICS demonstrates a company that violates consumers! Here is what occurred: I booked a ticket at 6:pmI texted the picture (I'm all about picture confirmations) lolMy son received the ticket information via text and he asked if I could change the timeI called justfly.com *** *** *** to cancel because of course the website stated you can cancel within hoursI spoke to a woman that really could not enunciate or flat out speak clearly, other that to say she had to charge me $to cancelI said what? She said if I cancel its $
In Nov I purchased over the internet airline tickets from Justfly for $to go to a graduation in San Antonio Tx which never took placeI called cancel the flight and was told I would have to pay $to do that but I could use the tickets for up to a year using the same airline thoughThe man who cancelled the tickets read to me so much stuff so fast I could not understand 3/of what he saidThis past Saturday, Jan 12, I looked up ticket on the internet from Justfly to go to from Evansville, In to Orlando, Fla and found what I wanted and called Justfly to see about getting the tickets cause since I do not fly I did not know how to use the Justfly Booking *** *** *** from canceled flightI talked to different women who all sounded the same and finally got agent called Mary who after a long time she came up with the same flights I had found but told me the cost was now going to be $moreI asked her how that could be as from what I saw on the internet I woul
I believe JustFly is running a bait and switch scamI made reservations today at 1:pm for a flight from Oakland to LAX and back at a really good price ($264)I got the confirmation email from JustFlyThree hours later I got an email telling me to immediately contact JustFlyI called the numberI was told there was a problem with my reservation, something vague having to do with my credit card numberI was redirected to a booking agent, who could not find my reservation and offered me several unacceptable alternative flightsWhen I asked for the cost of a direct flight comparable to the one I thought I'd bookedI was told $to $The JustFly website has my original reservation still marked as "confirmed." I asked to be transferred back to customer serviceThis person told me I did have a confirmed reservation and that she would email me my eTicket within hoursI told her I was leaving within hoursShe assured me I would receive itI then called Spirit Air
I booked a round-trip flight to Missouri from Florida through Just FlyUnfortunately, I had to cancel the flight,which cost $To cancel my flight, I called their customer service number and waited on hold for minutes (from other reviews I've read, minutes was a short time.) They charged me $and I accepted that priceThey also notified me that I'd receive a credit of $for my next flight, and I had to use it before May The next day I received an email stating that, in order to use my credit, I would have to book a flight on the exact same route, AND they are going to charge me $to use that creditThis company will charge you for anything and everything you doI refuse to pay $to use a $creditThere are plenty of other third party booking companies that will happily let you cancel your flight and give you a credit, free of chargeDo not use this company
In December I booked a flight via Just Fly from Richmond, VA to Phoenix, AZI based this choice on the price and the number of stops--which was oneSeveral months later, I received an Email from Just Fly stating my flight was changed and the number of stops was changed to The price should have been lowered because of the increase in stopsI cancelled the flight later and was told I had to pay $to each airline for cancelling the flight as well as pay $to Just FlyThe $was not taken out of my Just Fly credit, but I had to provide a credit card numberThis is wrongToday, 4/21, I called Just Fly to book a flight to from Richmond, VA to Portland, O and I learned that I had to use the same airlines as I booked earlier, even though I paid a $cancellation to each airlineThis is not fairI waited and waited for the July Fly person to find another flight using the same airlinesHe came up with flights costing $I'm retired and cannot pay this amountI saw
Beware- JustFly is not worth the deal you think you're getting! Horrible customer service! Called JulyFly number to inquire about a billing discrepancy between invoice total they provided via email at booking and what was actually charged to my credit cardMy call was bounced around and spoke to several agents who were each confused, unhelpful, and did not speak English very well; difficult to understand, and the agents would just disconnect the call, multiple times! Very frustratingApparently, JustFly only accepts emails for any billing issuesIn addition, when booking, the website contains hidden charges for seat selectionRegular seats, not upgraded extra leg room options, just the function of choosing your seats! This appeared as an extra charge after the fact on my credit cardThey refused to refund this fee after I asked for seat assignment to be removedThey claim the fee is non-refundable however, they never tell you it's an extra charge in the first place! Avoid Justfl*** and book direct with the airlines
Booked a flight with justfly*** The flight was moved to an earlier time and we were not notified; therefore, we missed our flightBecause we missed our flight we also missed our ride from our final destination to our homeWe rebooked our flight on our own, then we called just fly so that they could get us a car rental so we could get homeThey wouldn’t do it because it was “too minor of a problem” (even though on their site they offer this service.)
JustFly advertises "hour cancellation" but then charges you for cancelling it within hoursI cancelled one flight that was $and they charged me $for cancellationThis is deceptive advertisingThey should not advertise as "hr cancellation" when they charge for itother airlines who provide this policy do not charge when advertising it this wayThis company is very deceptive and should be put out of business
I purchased a ticket through *** I arrived right on time for my flight and they wouldnt let me through the ticket counter because they stated that my confirmation number through *** was invalidThey would not refund my money after many calls and hours on the phone them with them and stuck me sitting at they airport
I wish I could give star to this company as they are the worst agent to be allowed to operateI booked my flight from NYC JFK to Mumbai, IndiaThis is what happened with meBooked my flight for december travel a round trip, had to cancel my flight due to visa issue just two days before travel date for which website gave me credit points
Wanted to book my new flight in March using my credit points which is around $Bug in website is that they will give you option to book using credit points, however searching through that option never gives you any flight or loader icon keeps on loading foreverOption you are left is to call customer support and they do the same and tells us that there is no flight available for provided date, please give us another dateHowever searching for flight from main page (without using option of credit points) gives plenty of options
Support staffs gives one to another every time asking same details, in the end some one has capabilities to find option to book using credit points
they asks for extra $to book on top of my credit points even though flight ticket is $800-$Either they book it or not, their call always gets disconnected for which I again have to call back and follow the same processNext time for same flight fees gets increased and it goes to $Currently my credit points are stuck there as I can buy cheaper ticket from airlines rather paying $to just to use my credit points
My assumption is that, they are booking ticket in regular way and just never allows to use that points as it can be used for same route and same airlinesOne of the worst experience of my life, NEVER EVER VISIT JUST FLY WEBSITE
JustFly advertises "hour cancellation" but then charges you for cancelling it within hoursI cancelled one flight that was $and they charged me $for cancellationThis is deceptive advertisingThey should not advertise as "hr cancellation" when they charge for itother airlines who provide this policy do not charge when advertising it this wayThis company is very deceptive and should be put out of business
I booked and purchased a flight through Just Fly for a flight for my girl friend Ellen *** leaving Vancouver on Feb 3, and returning on Feb 10, She became very ill so we had to cancel the flightI contacted Just Fly and they said they would give me a credit for the flight if I paid them $ They send me an email stating that I have a credit of @ which could be applied towards a future flight valid until Jan 12, I contacted them to use the credit on a future flight and they said the credit was off their books and that I had to contact the airline Flair Air as they would have the creditI contacted them and they said I had to contact Just FlyI contacted again Just Fly talking to a different person and they said the same the same thingI have been going between the two companies with no satisfactionThe Just Fly booking number is 087-417-and the Flair air confirmation number is***I have their print out of their travel credit notice they s
my flight was canceled and this company told me the only thing that they can do is issue a refund which can take 6-8weeksi explained my flight is in a week in a half and I can afford to purchase additional tickets without the refund for the tickets that I have already orderedcustomer service said I should ask my friend or neighbor to lend me money in the mean time
Please, NEVER deal with this companyIt's best to stay away from themI have over 5K travel credit with them (separate bookings), they are making it impossible to use itNumerous calls to customer service, conversations with so-called supervisors will get you nowhereThey make up rules, they even told me that the airlines 'locked' the access to the credit even though it was given for year, and I have plenty of time to use it Why they are still in business???
I feel as though I have been the target of a terrible scamI purchased online ticket to fly my son home from college during the Thanksgiving holiday weekendThe price quoted by justfly*** was the lowest of available round-trip fairs and involved one-stop flights to and from Cleveland to PhiladelphiaI did not receive a receipt online, and was emailed that I needed to pay a seating fee before they completed the reservation and sent me e-ticketsWhen I paid a separate $seating fee, they sent me my reservation and to my email address and to my shock, they had booked my son on a totally different return flight at 5:amI called them to cancel the tickets, and they told me that given the large amount to time between when I purchased the tickets and my request for cancellation (I could not help this since they never in a timely manner sent me the reservations!), I had to pay $and they would refund my ticket chargesI agreed, but then again, I received and urgent call telling me that they could not charge me for $75, and if I did not take care of this within one hour, that my tickets would not be cancelledAfter more phone calls with them, they agreed to send me a cancellation email, but would not send an email stating that my purchase price was going to be refundedI was just told that the charges would be reversed within 2-days, and that they would send some email to me confirming reversal of charges within hoursThese practices are either totally dishonest, or do not help me get a guarantee that my charges are going to be refundedThis business need to be shut down completely
JustFl*** is the WORST company I've come acrossThey advertised flights alongside reputable online flight reservation companies so I decided to go with them since the prices were slightly cheaperI will never ever use them again as they have been nothing but a headacheTo start, we booked three different flights with them and each leg has so far been changed or up-charged immenselyThe price advertised jumped over $from the page where we entered out credit card information to the submit page
We then got emails a saying that flight times had been changedOnly an hour here or there so we let it goThen, I received an ambiguous email a few weeks after booking saying I needed to call JustFly because another one of my flights had been changed/cancelledWhen I called to check on the status of the flight I was told that I would no longer be able to fly that day or that I would only be able to get a flight at horrible times with extremely long layoversI called Air Canada to confirm that there were no other flight options and was shown multiple available flights at convenient times on the day I wanted to travelI called JustFly back and was told they weren't able to get me on any of those flights, despite there still being available seatsI waited on hold for hours with JustFly and they continued to tell me they were unable to book my flight but could not give me a reason why
Finally I had a very helpful person from AirCanada call JustFly with me and after another painfully long hold they somehow were magically able to book me back onto the same flight I originally purchased
Overall horrible experience and very stressfulPlease DO NOT use JustFly
I purchased tickets on the website and didn't see the information about not receiving a refund if the tickets purchased were not cancelled within hoursThis should be more prominent on the website when you are purchasing ticketsI called the support team within hours of purchasing the ticket and the agent assured me that I would receive a full refund of the ticket cost for a fee of $per ticket and I had until 12/to make this decisionI asked her several times because I wanted to make sure that was the casePer Justfly the calls are recorded for quality purposes; therefore, I know there is evidence of this callWhen I went on the website this morning to cancel the flights, the website indicated the charge had doubled to $per ticket for a total of $I couldn't believe what I saw on lineWhen I called this morning the support rep I was transferred to was short and rudeWhen I told her I was going seek legal counsel he exact words were "well you are goin
Last week I called justfly.*** to put in my TSA pre check number gor an upcoming flight The operator asked me my confirmation number, my name, and birthdayThen he proceeded to ask me if I was a supporter of *** or ***I am not sure of their business operations but I'm pretty sure that asking one's political preferences is completely 100% inappropriate and I am not sure why that even mattersI said, "Excuse me?" And he repeated the same questionI was in awe and proceeded to tell him that it was none of his businessHe ignored my comments and proceeded to ask how he can help meI was in such shock that I hung up the phoneI called back and spoke to a different operator and she told me that she would report my complaint to the managerand that they would get back to meI still have not heard backI will never fly through just fly.*** again due to their poor customer service
I am writing to notify of an escalation for a lack of service in regard to my case for approved change fee refundsI am due a refund of exactly $and have unfortunately been lied to for more than weeks in regard to the status of my claimAs per the terms and conditions of my purchase, I am entitled to a fee refund due to the fully documented death of a family member(Two birth certificates and a death certificate have been sent.) JustFly is require to contact my airline (Aeromexico) to request a authorization codeI called Aeromexico to inquire about JustFly's email status and they informed me that they have yet to receive any email from JustFly requesting a refund codeThis is now more than days since I have provided full documentationI called in to JustFly customer support and they have informed me that: "I have to be completely honest with you, the previous employees working on this case were unable to send the original emailNo email has been sent yet to Aeromexi
My husband and I just went online to purchase airlines to ArubaMy husband found a GREAT price of $per person round tripWe put put our travel dates in, entered are names and date of birth, then our credit card numberWe looked over all the info including the dates of travel and purchased the ticketsWhen my husband got the confirmation email the travel dates were changed to dates that we did not selectWe called Justfly and were told it was a computer error and if we wanted the travel dates we wanted it would cost us moreWe then asked for a supervisor and were on hold for over a 1/hour then while speaking to supervisor we got hung up on we called back and during our call I pulled them up on your web-site and right away my husband and I cancelled the purchase
Justfly.com does not adhere to Terms and conditions8/26/we drove my son to school in NHWe helped him move in and had lunch with himWe The school organized the whole day to keep parents and kids busyAll is all we had a great timeOn they home, a four hour drive I decided to check out websites for airline tickets to fly my son back for Thanksgiving and ChristmasI came across JUSTFLY.comThe fares are reasonable however their BUSINESS ETHICS demonstrates a company that violates consumers! Here is what occurred: I booked a ticket at 6:pmI texted the picture (I'm all about picture confirmations) lolMy son received the ticket information via text and he asked if I could change the timeI called justfly.com *** *** *** to cancel because of course the website stated you can cancel within hoursI spoke to a woman that really could not enunciate or flat out speak clearly, other that to say she had to charge me $to cancelI said what? She said if I cancel its $
In Nov I purchased over the internet airline tickets from Justfly for $to go to a graduation in San Antonio Tx which never took placeI called cancel the flight and was told I would have to pay $to do that but I could use the tickets for up to a year using the same airline thoughThe man who cancelled the tickets read to me so much stuff so fast I could not understand 3/of what he saidThis past Saturday, Jan 12, I looked up ticket on the internet from Justfly to go to from Evansville, In to Orlando, Fla and found what I wanted and called Justfly to see about getting the tickets cause since I do not fly I did not know how to use the Justfly Booking *** *** *** from canceled flightI talked to different women who all sounded the same and finally got agent called Mary who after a long time she came up with the same flights I had found but told me the cost was now going to be $moreI asked her how that could be as from what I saw on the internet I woul
I believe JustFly is running a bait and switch scamI made reservations today at 1:pm for a flight from Oakland to LAX and back at a really good price ($264)I got the confirmation email from JustFlyThree hours later I got an email telling me to immediately contact JustFlyI called the numberI was told there was a problem with my reservation, something vague having to do with my credit card numberI was redirected to a booking agent, who could not find my reservation and offered me several unacceptable alternative flightsWhen I asked for the cost of a direct flight comparable to the one I thought I'd bookedI was told $to $The JustFly website has my original reservation still marked as "confirmed." I asked to be transferred back to customer serviceThis person told me I did have a confirmed reservation and that she would email me my eTicket within hoursI told her I was leaving within hoursShe assured me I would receive itI then called Spirit Air