On July 12th of I purchase three flights to Raleigh-Durham North Carolina via the just fly website while I was on the phone with a just fly booking agentThe booking agent was trying to find a flight at a low rate for me, while I also looked for a flight on my tabletI found the flights and I made the booking agent aware of my purchaseShe remained on the phone with me as I completed the purchaseUpon completion of my purchase, I received a confirmation emailI then noticed that the dates were incorrect for travelWhich were August 21st through August 23rd The correct travel dates were July 21st through July 23rd At that moment I made the booking agent aware that the travel dates were incorrectI would not have been able to travel during the dates of August 21st to August 23rd, I was on vacation from August 17th to August 28th New Orleans and then on a cruiseShe informed me that she did not have the authority to change the datesShe said she will transfer me
Booked a flight ticket and called for two days to be able to talk to a customer service, was told there's no way I can add an infant on lap and I need to call the airlineThe airline said they can't do that because it involves national and international travel with different companies and I should call the travel agent to do thatHad to cancel the flight right away (the next day from booking the flight), later called the business inquiring the $cancellation fee which hadn't shown when I booked the flight but became mandatory when I canceled it, then told by another customer service that THEY CAN ADD INFANT ON LAP but they can't waive the cancellation fee even if they didn't provide proper service
I booked an international flight for next year with Justfly.com for myself, my wife, and our grandchild under the name Ahmet Terzic, Booking * ***Everything was fine with the price, until I actually went to pay for itThey advertise this Best Purchase Guarantee that implies it's completely free to the customerIn fact, it quotes "This allows you to cancel your flight within hours of booking totally free no questions asked." Further, there is no price listed next to this option, again implying (and falsely so) that it's freeAlso, at the bottom of the booking when the website gives you a price summary, this service is not mentioned or charged forIt's only AFTER you submit your credit card information that you find out that you're charged $for this, per travelerSo I got charged $in UNAUTHORIZED chargesWell no problem, I thought, it says I can cancel withing hours "totally free, no questions asked." I call customer service the next day (about
Reference *** was emailed id be refunded $ for 2-business days on July 1, A ticket was purchased with a hour guarantee was issuedThe ticket was cancelled within hrs on June 19,A number of emails have been unanswered
I am a US citizen, using my home computer, I purchased RT tickets to the US Virgin IslandsThe total of the Trip was $1,I received confirmation showing this totalMy credit card showed pending charges that totaled $1,Once the charges were processed to my credit card, there was an difference in the totalMy credit card was charged an additional $($1,150.44)On June 6, I called *** and was told this was due to a currency conversion from Canadian $$ to USD $$ and that this charge is not refundableI advised them that the option to pay in USD was not displayed, therefore how could I have chosen to pay in Canadian $$I promise you, this was not visible on the payment screen, and why on god's green earth would I choose Canadian $$ (this would have required me to click on the drop down menu and physically choose that option)I explained that the default did not display USD, therefore not being my issue but there'sAfter finally speaking with a supervisor
Booked a flight with Justfly and it was confirmed They sent an email to say that there were changes I Needed to change back to the orig flight I paid for and they say it was my mistakeI booked one flight and they changed itThey will not take any responsibility to amend thisBut would charge me $to book a new flight thoughSpent hours talking to their reps getting no where They lie, its never their mistake Badcompany to deal with
I have had an absolutely terrible experience with this scam of a websiteI booked my international flight via *** and am now out $Due to an error with their website, my ticket listed my first name twiceIn order to change the ticket so that I could board my flight, I called their customer service and was told I had to cancel my ticket and book a new oneTo do this, I would only get a 50% refund from the airline and would additionally be subject to a $cancellation fee from *** - even though the error was their faultEven though I was going to book myself on the same exact flight, I could not get a full refund or creditMy issue was eventually escalated to a customer service supervisor who, after ten minutes, said she would not help me, said a harsh "goodbye," and intentionally hung up the phone on meAfter a cumulative four hours on the phone with their customer service, they would only give me $to make up for the $loss due to their website malfunctionThis website is an utter scam
We purchased airline tickets from Just Fly In November to be used on July I used my Bank of America master cardI paid the bill in full in December In February Just Fly notified us that the flight time, the flight day had been changed, Just Fly change our seats from business class seating to coach settingWe responded at once that was unacceptable and we wanted the tickets that we had paid for or our money backJust fly made no response to e-mails and phone callsWe went to another ticket seller and bought our original tickets at a higher priceJust Fly has refused to return our payment and apparently resold our tickets because there were no empty seats on the flight
I don't even know where to startThis is the worst costumer service I have ever experienced, everEven in writing this I am fearful because I feel like this company scams their customers out of money and I am not sure I trust that they are going to give the full refund, despite their confirming they are going toI booked through just fly for a flight to AustraliaWhen the flight was unexpectedly changed, I only found out about the change through a very vague emailThen when I called JustflyTheir customer service agent took over minutes just to bring up my informationThen another minutes just to inform me that I only had one option and that was a flight landing at I asked if that meant pm because my connecting flight was at pm and because I was concerned about a long layover since I have never traveled this farShe said yesThe call ended after minutes of speakingI get a confirmation email that was startling, saying that the flight has an hour layover
I bought a ticket from Justfly*** and when I received confirmation details about the flight I saw that the flight included an overnight stopover, which was not clearly marked before the purchaseI immediately called to cancel the flight (within minutes of purchasing the flight) and was informed that the purchase would be subject to their $cancelation fee, despite the fact that in the United States flights may be canceled up to hours after purchase without any feeThe customer service agent put me on hold for over an hour and ended up charging me $to cancel the flight I had booked with themI have since disputed the charge with my credit card company
Buyer beware,
My wife and I purchased tickets in April for December flights through JustFly.***
We called days before our flights to update our FFN and the representative said our flights were on time and transferred us to have our FFN updated The new representative informed us she would not be updating our numbers and that our flights were canceled since *** filed for bankruptcy on August The representative then advised we would not receive any of our money back and there was nothing else JustFly.*** would do for us After taking a breath after receiving all of this information I explained they hadn’t done anything for us, so saying they “nothing else” is invalid I spent hours and minutes attempting to escalate the claim to a manager, but the supervisor would not transfer me to the next level and went as far as to say “I am the last person on the face of the earth you can speak to within JustFly.*** regarding this matter.” I took this as a death threatI have traveled around the world several times with 15+ airline services over the last years and this is the worst company I have ever dealt with Do not book with JustFly.*** and be sure to tell your friends and neighbors, Do Not Book Flights With JustFly.*** there should be an option to rate JustFly.*** as -as they do not rate the I am required to input
JustFly offers a "hour limited sale on tickets to my desired destination for $When I call these are "sold out" but they have some others for $I agreed to book theseJustFly Agent, ***., confirmed a ticket price of $and obtained my verbal okay to process this amount on my credit cardA few minutes later the eTickets were delivered to my email account and the actual amount billed was $The web site claims to offer customer service 24/I called and was put on hold for more than minutesNo representative ever took the callBased on these facts, I'm convinced JustFly is a sham operationI'm also angry because the agent was able to find the same flight I had online with United Airlines and now that price isn't available
I had purchased a flight from MGA to SFO my scheduled flight was on 1/12/I called them because I needed to reschedule my flight to the 1/14/I was told I would have to pay them a cancelation fee of $but I will have a full credit for my original 1/12/flight of $for future flights anywhere, this is what the agent told me over the phoneI paid them the $I called them days ago to purchase a new flight, I was told I could only use the amount for the same flight from mga to sfo one way (exactly like the one I canceled)I told them, this is not what I was told when I called, I was misinformedI was referred to American Airlines (the airline for the canceled flight) they told me I would have to pay them an additional $penaltyNow I will be out $Had I been given the correct information, I would have never paid justfly*** anything and would have lost the ticket because I now have to pay $in cancelation feesI called justfly*** and I was told there
HiI recently booked a flight to Greece with JustFlyAhead of my scheduled return flight, my flight was canceled by the airline (Turkish Airlines) due to geopolitical reasons (the coup in Turkey caused all flights out of Istanbul to the U.S.) to be canceledI was forced to purchase a new return ticket home last minuteOnce I was able to make it back home, I called JustFly to ask for reimbursement for the flight that was canceledThey told me that they would work with the airline to get me my refund and said they would contact me in a "couple" of daysAfter a few days without any contact, I called them again to get an updateIt was the same story - they told me that they would have to contact Turkish Airlines and get back to meThis happened four different timesAfter a month of no resolution, I once again called back and asked to speak to a manager about my situationHe said that they had no record of his support employees contacting Turkish Airlines - they clearly lied to me
My complaint is with justfly*** not upholding the flight prices as advertisedI just purchased a flight today for me to fly home to the Washington, DC area for ChristmasThe flight I bought was advertised to sell for $The extra charges to include taxes, etc was $and the added insurance was $That totals to $194.90, however I was charged $When I called to ask why the prices were not the same, they said because you have to take $and divide it by 2, and I would get the price I saw advertisedSo I'm now confused why I should need to do that...simply put up front what the cost isI decided to purchase the ticket any wayWhen I pushed the submit button, I thought I was being charged for $274.95, but when I received my receipt through my e-mail address, I was actually charged $The receipt shows that the extra $was my "purchase guarantee"I did not see any where that this extra $was going to be added to my total until it was too late a
Justfly*** has "free cancelation" posted all over their site when you book a flightAlmost as soon as I realized the issue with my flight, I attempted to cancel itThere was no button and I had to callWhen I called I was put on hold for a long time and they told me they had canceled my flightI received a cancelation emailThis was all within minutes of booking my original ticketI booked the new flight and a few minutes after, it too was canceledI checked and it's because my bank account was overdrawnThey sent through different charges from different airlines and themselves, which added up to much more than a single purchase I had madeNow I do not have my flights and my account is empty
I recently tried to book a flight for my wife with Justfly*** with a departure date of October 12th With many of the online booking sites I find you have to act quickly to get the quoted priceI booked the cheapest flight that popped upI scanned it quickly and everything seemed to make sense on the screen with an arrival date of October 13th at 5:amWhen I received the itinerary in my e-mail I quickly realized that the departure date was in fact Oct11th not the 12th as requested with a hour layover in the Toronto airportInitially I thought it was a hour wait and my wife would take a flight that would leave around in the morningIt was 1:the next day in the afternoonI called justfly almost immediately to explain the issue and when I provided the necessary details the agent on the phone thought the exact same thing as me that the wait was only a hours layoverThis wasn't the case and I indicated to him how if he can make that mistake it isn't unreasonable that t
I booked travel to Germany through justfly*** and the airline changed our schedulesWe are trying to switch the schedule to a schedule that fits our plansI called justfly*** multiple times to request that our schedule be changed to a different scheduleThey stated that they would have to reach out to there travel partners which is downtown travel agency based in Mew York, Fort Lauderdale and Los AngelesAir Berlin is stating that they will accept the changes however someone from downtown travel needs to call into Air Berlin to request the changesI've contacted all three companies and they are all giving me the run around
THE PROBLEM IS I BOUGHT A ONE-WAY FLIGHT ON JUSTFLY*** THE DATE I INPUTED ON THE WEBSITE IS NOT THE DAY OF THE FLIGHT I NEEDEDTHE FLIGHT WAS FOR FEB AND I DID NOT SELECT FLEXIBLE DATES OR WHATNOTSO ON THE SITE WHEN YOU PUT IN A DATE THE OFFERINGS THAT COME UP ARE FOR DAYS NEAR ITIT IS DECEPTIVEWHAT HAPPENED WAS THE FLIGHT I BOUGHT WAS FOR THE WRONG DAYWHY WOULD THEY EVEN SHOW A DIFFERENT DAY? IT COST ME $EXTRA TO CHANGE THE FLIGHT WITH DELTAWHEN I COULD HAVE BOUGHT IT FOR THE ORIGINAL PRICE ON THE 15TH OF JAN WHEN I BOUGHT THE ORIGINAL TICKETNOW THE PRICE HAS GONE UP ON THE TICKETJUSTFLY*** I FIRMLY BELIEVE IS USING DECEPTIVE BUSINESS PRACTICESTHE REASON IS SO CUSTOMERS MAKE ERRORS IN BOOKING THEN HAVE TO PAY HIGH FEES TO CHANGE, CANCEL AND FIX THE PROBLEM
We booked our flights to the Philippines (family of 4) early Thursday 5/10/morning through justflyThursday 5/10/evening we got a message saying we need to contact themThat there was a problem with our flightWe called them to see what was wrongjustfly told us that our flight had been cancelled and there was no charges to our credit cardThey asked if we would like to book another flightWe said yes so they booked another flightFriday 5/11/we got a message from justfly saying our credit card was deniedCome to find out justfly DID charge us for the first flightThat put us over our credit limit for the 2nd flight because of the pending charges from the first flightJustfly said we needed to talk to the airline about our moneyWe called the airline they told us that that our flight had NOT been cancelled & they have no charges pendingWe called our bank that we have our credit card throughThey say there is charges pending and it will take to da
On July 12th of I purchase three flights to Raleigh-Durham North Carolina via the just fly website while I was on the phone with a just fly booking agentThe booking agent was trying to find a flight at a low rate for me, while I also looked for a flight on my tabletI found the flights and I made the booking agent aware of my purchaseShe remained on the phone with me as I completed the purchaseUpon completion of my purchase, I received a confirmation emailI then noticed that the dates were incorrect for travelWhich were August 21st through August 23rd The correct travel dates were July 21st through July 23rd At that moment I made the booking agent aware that the travel dates were incorrectI would not have been able to travel during the dates of August 21st to August 23rd, I was on vacation from August 17th to August 28th New Orleans and then on a cruiseShe informed me that she did not have the authority to change the datesShe said she will transfer me
Booked a flight ticket and called for two days to be able to talk to a customer service, was told there's no way I can add an infant on lap and I need to call the airlineThe airline said they can't do that because it involves national and international travel with different companies and I should call the travel agent to do thatHad to cancel the flight right away (the next day from booking the flight), later called the business inquiring the $cancellation fee which hadn't shown when I booked the flight but became mandatory when I canceled it, then told by another customer service that THEY CAN ADD INFANT ON LAP but they can't waive the cancellation fee even if they didn't provide proper service
I booked an international flight for next year with Justfly.com for myself, my wife, and our grandchild under the name Ahmet Terzic, Booking * ***Everything was fine with the price, until I actually went to pay for itThey advertise this Best Purchase Guarantee that implies it's completely free to the customerIn fact, it quotes "This allows you to cancel your flight within hours of booking totally free no questions asked." Further, there is no price listed next to this option, again implying (and falsely so) that it's freeAlso, at the bottom of the booking when the website gives you a price summary, this service is not mentioned or charged forIt's only AFTER you submit your credit card information that you find out that you're charged $for this, per travelerSo I got charged $in UNAUTHORIZED chargesWell no problem, I thought, it says I can cancel withing hours "totally free, no questions asked." I call customer service the next day (about
Reference *** was emailed id be refunded $ for 2-business days on July 1, A ticket was purchased with a hour guarantee was issuedThe ticket was cancelled within hrs on June 19,A number of emails have been unanswered
I am a US citizen, using my home computer, I purchased RT tickets to the US Virgin IslandsThe total of the Trip was $1,I received confirmation showing this totalMy credit card showed pending charges that totaled $1,Once the charges were processed to my credit card, there was an difference in the totalMy credit card was charged an additional $($1,150.44)On June 6, I called *** and was told this was due to a currency conversion from Canadian $$ to USD $$ and that this charge is not refundableI advised them that the option to pay in USD was not displayed, therefore how could I have chosen to pay in Canadian $$I promise you, this was not visible on the payment screen, and why on god's green earth would I choose Canadian $$ (this would have required me to click on the drop down menu and physically choose that option)I explained that the default did not display USD, therefore not being my issue but there'sAfter finally speaking with a supervisor
Booked a flight with Justfly and it was confirmed They sent an email to say that there were changes I Needed to change back to the orig flight I paid for and they say it was my mistakeI booked one flight and they changed itThey will not take any responsibility to amend thisBut would charge me $to book a new flight thoughSpent hours talking to their reps getting no where They lie, its never their mistake Badcompany to deal with
I have had an absolutely terrible experience with this scam of a websiteI booked my international flight via *** and am now out $Due to an error with their website, my ticket listed my first name twiceIn order to change the ticket so that I could board my flight, I called their customer service and was told I had to cancel my ticket and book a new oneTo do this, I would only get a 50% refund from the airline and would additionally be subject to a $cancellation fee from *** - even though the error was their faultEven though I was going to book myself on the same exact flight, I could not get a full refund or creditMy issue was eventually escalated to a customer service supervisor who, after ten minutes, said she would not help me, said a harsh "goodbye," and intentionally hung up the phone on meAfter a cumulative four hours on the phone with their customer service, they would only give me $to make up for the $loss due to their website malfunctionThis website is an utter scam
We purchased airline tickets from Just Fly In November to be used on July I used my Bank of America master cardI paid the bill in full in December In February Just Fly notified us that the flight time, the flight day had been changed, Just Fly change our seats from business class seating to coach settingWe responded at once that was unacceptable and we wanted the tickets that we had paid for or our money backJust fly made no response to e-mails and phone callsWe went to another ticket seller and bought our original tickets at a higher priceJust Fly has refused to return our payment and apparently resold our tickets because there were no empty seats on the flight
I don't even know where to startThis is the worst costumer service I have ever experienced, everEven in writing this I am fearful because I feel like this company scams their customers out of money and I am not sure I trust that they are going to give the full refund, despite their confirming they are going toI booked through just fly for a flight to AustraliaWhen the flight was unexpectedly changed, I only found out about the change through a very vague emailThen when I called JustflyTheir customer service agent took over minutes just to bring up my informationThen another minutes just to inform me that I only had one option and that was a flight landing at I asked if that meant pm because my connecting flight was at pm and because I was concerned about a long layover since I have never traveled this farShe said yesThe call ended after minutes of speakingI get a confirmation email that was startling, saying that the flight has an hour layover
I bought a ticket from Justfly*** and when I received confirmation details about the flight I saw that the flight included an overnight stopover, which was not clearly marked before the purchaseI immediately called to cancel the flight (within minutes of purchasing the flight) and was informed that the purchase would be subject to their $cancelation fee, despite the fact that in the United States flights may be canceled up to hours after purchase without any feeThe customer service agent put me on hold for over an hour and ended up charging me $to cancel the flight I had booked with themI have since disputed the charge with my credit card company
Buyer beware,
My wife and I purchased tickets in April for December flights through JustFly.***
We called days before our flights to update our FFN and the representative said our flights were on time and transferred us to have our FFN updated The new representative informed us she would not be updating our numbers and that our flights were canceled since *** filed for bankruptcy on August The representative then advised we would not receive any of our money back and there was nothing else JustFly.*** would do for us After taking a breath after receiving all of this information I explained they hadn’t done anything for us, so saying they “nothing else” is invalid I spent hours and minutes attempting to escalate the claim to a manager, but the supervisor would not transfer me to the next level and went as far as to say “I am the last person on the face of the earth you can speak to within JustFly.*** regarding this matter.” I took this as a death threatI have traveled around the world several times with 15+ airline services over the last years and this is the worst company I have ever dealt with Do not book with JustFly.*** and be sure to tell your friends and neighbors, Do Not Book Flights With JustFly.*** there should be an option to rate JustFly.*** as -as they do not rate the I am required to input
JustFly offers a "hour limited sale on tickets to my desired destination for $When I call these are "sold out" but they have some others for $I agreed to book theseJustFly Agent, ***., confirmed a ticket price of $and obtained my verbal okay to process this amount on my credit cardA few minutes later the eTickets were delivered to my email account and the actual amount billed was $The web site claims to offer customer service 24/I called and was put on hold for more than minutesNo representative ever took the callBased on these facts, I'm convinced JustFly is a sham operationI'm also angry because the agent was able to find the same flight I had online with United Airlines and now that price isn't available
I had purchased a flight from MGA to SFO my scheduled flight was on 1/12/I called them because I needed to reschedule my flight to the 1/14/I was told I would have to pay them a cancelation fee of $but I will have a full credit for my original 1/12/flight of $for future flights anywhere, this is what the agent told me over the phoneI paid them the $I called them days ago to purchase a new flight, I was told I could only use the amount for the same flight from mga to sfo one way (exactly like the one I canceled)I told them, this is not what I was told when I called, I was misinformedI was referred to American Airlines (the airline for the canceled flight) they told me I would have to pay them an additional $penaltyNow I will be out $Had I been given the correct information, I would have never paid justfly*** anything and would have lost the ticket because I now have to pay $in cancelation feesI called justfly*** and I was told there
HiI recently booked a flight to Greece with JustFlyAhead of my scheduled return flight, my flight was canceled by the airline (Turkish Airlines) due to geopolitical reasons (the coup in Turkey caused all flights out of Istanbul to the U.S.) to be canceledI was forced to purchase a new return ticket home last minuteOnce I was able to make it back home, I called JustFly to ask for reimbursement for the flight that was canceledThey told me that they would work with the airline to get me my refund and said they would contact me in a "couple" of daysAfter a few days without any contact, I called them again to get an updateIt was the same story - they told me that they would have to contact Turkish Airlines and get back to meThis happened four different timesAfter a month of no resolution, I once again called back and asked to speak to a manager about my situationHe said that they had no record of his support employees contacting Turkish Airlines - they clearly lied to me
My complaint is with justfly*** not upholding the flight prices as advertisedI just purchased a flight today for me to fly home to the Washington, DC area for ChristmasThe flight I bought was advertised to sell for $The extra charges to include taxes, etc was $and the added insurance was $That totals to $194.90, however I was charged $When I called to ask why the prices were not the same, they said because you have to take $and divide it by 2, and I would get the price I saw advertisedSo I'm now confused why I should need to do that...simply put up front what the cost isI decided to purchase the ticket any wayWhen I pushed the submit button, I thought I was being charged for $274.95, but when I received my receipt through my e-mail address, I was actually charged $The receipt shows that the extra $was my "purchase guarantee"I did not see any where that this extra $was going to be added to my total until it was too late a
Justfly*** has "free cancelation" posted all over their site when you book a flightAlmost as soon as I realized the issue with my flight, I attempted to cancel itThere was no button and I had to callWhen I called I was put on hold for a long time and they told me they had canceled my flightI received a cancelation emailThis was all within minutes of booking my original ticketI booked the new flight and a few minutes after, it too was canceledI checked and it's because my bank account was overdrawnThey sent through different charges from different airlines and themselves, which added up to much more than a single purchase I had madeNow I do not have my flights and my account is empty
I recently tried to book a flight for my wife with Justfly*** with a departure date of October 12th With many of the online booking sites I find you have to act quickly to get the quoted priceI booked the cheapest flight that popped upI scanned it quickly and everything seemed to make sense on the screen with an arrival date of October 13th at 5:amWhen I received the itinerary in my e-mail I quickly realized that the departure date was in fact Oct11th not the 12th as requested with a hour layover in the Toronto airportInitially I thought it was a hour wait and my wife would take a flight that would leave around in the morningIt was 1:the next day in the afternoonI called justfly almost immediately to explain the issue and when I provided the necessary details the agent on the phone thought the exact same thing as me that the wait was only a hours layoverThis wasn't the case and I indicated to him how if he can make that mistake it isn't unreasonable that t
I booked travel to Germany through justfly*** and the airline changed our schedulesWe are trying to switch the schedule to a schedule that fits our plansI called justfly*** multiple times to request that our schedule be changed to a different scheduleThey stated that they would have to reach out to there travel partners which is downtown travel agency based in Mew York, Fort Lauderdale and Los AngelesAir Berlin is stating that they will accept the changes however someone from downtown travel needs to call into Air Berlin to request the changesI've contacted all three companies and they are all giving me the run around
THE PROBLEM IS I BOUGHT A ONE-WAY FLIGHT ON JUSTFLY*** THE DATE I INPUTED ON THE WEBSITE IS NOT THE DAY OF THE FLIGHT I NEEDEDTHE FLIGHT WAS FOR FEB AND I DID NOT SELECT FLEXIBLE DATES OR WHATNOTSO ON THE SITE WHEN YOU PUT IN A DATE THE OFFERINGS THAT COME UP ARE FOR DAYS NEAR ITIT IS DECEPTIVEWHAT HAPPENED WAS THE FLIGHT I BOUGHT WAS FOR THE WRONG DAYWHY WOULD THEY EVEN SHOW A DIFFERENT DAY? IT COST ME $EXTRA TO CHANGE THE FLIGHT WITH DELTAWHEN I COULD HAVE BOUGHT IT FOR THE ORIGINAL PRICE ON THE 15TH OF JAN WHEN I BOUGHT THE ORIGINAL TICKETNOW THE PRICE HAS GONE UP ON THE TICKETJUSTFLY*** I FIRMLY BELIEVE IS USING DECEPTIVE BUSINESS PRACTICESTHE REASON IS SO CUSTOMERS MAKE ERRORS IN BOOKING THEN HAVE TO PAY HIGH FEES TO CHANGE, CANCEL AND FIX THE PROBLEM
We booked our flights to the Philippines (family of 4) early Thursday 5/10/morning through justflyThursday 5/10/evening we got a message saying we need to contact themThat there was a problem with our flightWe called them to see what was wrongjustfly told us that our flight had been cancelled and there was no charges to our credit cardThey asked if we would like to book another flightWe said yes so they booked another flightFriday 5/11/we got a message from justfly saying our credit card was deniedCome to find out justfly DID charge us for the first flightThat put us over our credit limit for the 2nd flight because of the pending charges from the first flightJustfly said we needed to talk to the airline about our moneyWe called the airline they told us that that our flight had NOT been cancelled & they have no charges pendingWe called our bank that we have our credit card throughThey say there is charges pending and it will take to da