I purchased flights from BWI to SJU over a month in advanceThe flights were sold as nonstop flights and made no mention of any stops which is the sole reason I purchased themA couple days later I checked my email to see if the airline had sent our itinerary yet and they had notJustfly*** sent an email with a Spirit Airlines confirmation code thoughSo I pulled up Spirit’s website and entered my informationWhen I pulled up our itinerary I saw that they were not actually nonstop flights but had a stop in FLLThis is not what I purchased and neither justfly*** or Spirit Airlines will refund our money because I didn’t catch justfly*** mistake or deception within hours of purchasing the ticketsThe airlines define a nonstop flight as not having any stopsWhat I was sold is a direct flight which can stop on the way to pick up more passengers
We purchased three airline tickets to Italy with layovers in Istanbul Turkey ($plus $for trip protection) for a trip scheduled on August 04,but due to the coup attempt, airport bombing and political unrest in Istanbul in July we decided to cancel the tripJustfly.com agreed to change our tickets and reissue another ticket for Madrid, Spain after they charged us $booking change penalityThe trip to Spain is booked for June 30,We received e-tickets and booking confirmation email from Just fly.com on August 23,We were set for our tripMay 16,we received an email and a voice mail message asking us to contact justfly.com as there was a change on our flight scheduleWe called and the rep on the phone provided us with the new flight infomation which has very long layover and that flight wasnt going to work for our itenaray so the rep suggested we may be better off getting a refund and try to book with another airlineWhile we were considering
I have made a reservation with justfly, Booking Number: ***, that was canceled on the same dayAfter almost weeks of not seeing any refund on my credit card I go back to my reservation on the website and I see the following: "Your reservation has been fully canceled and the charges have been reversed according to the fare rules agreed upon at pur***Depending on your bank, it may take between to weeks for the changes to appear on your bank or credit card statementWe’re sorry your plans didn’t work outWhen you’re ready to book a new trip, we’ll be happy to help." I spoke with customer service reps and they said they have reversed the charges to the bank and I need to call my bank to see why they have not credited meI called *** and they said they have not received any refundI called justfly support back and was spoken to rudely by their support representative stating that the entire refund process can take 6-weeksThis makes no sense as their website is te
I tried buying a ticket through Justfly recently and when going to purchase the ticket the website clearly said the ticket could not be bookedI closed the page and purchased the same ticket through the American Airlines webpageThe next day I noticed that Justfly had somehow purchased the ticket for me despite what their website had clearly displayedWhen asking for a full refund they are now charging me a $cancellation fee when their website was in errorThey indicated that there was nothing they could do as I hadn't taken a screen shot of the error messageBut why would I ever take a screen shot when it clearly indicated the ticket couldn't be booked nor did it say that I had been charged?!?!
My wife and I had booked a flight with Justfly*** early in the year (ref*) to travel to Germany on Oct 23, returning November, Due to health reasons I (*** S) was advised by my doctor not to flySo' I called Justfly and spoke to a *** (I believe is his name) After we reviewed everything, he said we had to discuss an issue with the current reservations because there is another changeOnce he looked at it he told me one leg of our flight (from Chicago to Toronto) was cancelledI said so what can I do? He said that because the airline (Air Canada) cancelled it, you are entitled to a full refundI told him that I had a doctors letter advising that I shouldn't fly but he said this was on the airline and I was entitled to a full refund anywayHe kept me on the phone for over minutes while he got confirmation and then told me it was all good to worriesHe said I would see a refund in to weeks, In the meantime, I continually get emails from Jus
I used to use JustFly all the time for personal and business trips, but after tonight's experience I will NEVER use them againMy flight was cancelled due to weather, and the airline booked a flight days later such that I missed a commitmentI called the airline and they said that they couldn't offer an earlier flight and that if I wanted a refund or a flight through a different airline that I would have to go through JustflyI called JustFly and I was ON HOLD for OVER HRS and NOBODY PICKED UPThis is absolutely ridiculous - I have never experienced such poor customer serviceIf you don't have the bandwidth to handle calls 24/7, you cannot morally claim "24/service."
purchased airline ticket from justfly***On the ticket they misspelled my nameI called and asked them to change to the correct spellingThey said it would cost $to make this change..I would have been unable to fly as the name on the ticket has to match your government issued identity.They acknowledged even if it was their error non the less I had to pay this feeI feel this company is scamming people with this underhanded practice.Do Not Use this companyThey need to be investigated and shut downI will be telling person every day for a month my story and to NOT use this company
I was given misinformation which led me to end up having to purchase two plane tickets on the same flight for the same person for the same datesI typed in Jerome JrIn the first name slot on Justflys website and the JrWas moved to the middle name slot which I was in aware of as soon as I recieved the confirmation email I gave their customer service a call and asked to change the name they told me the fee to change the name was more then the plane tickets themselves that I was better off paying a cancellation fee and booking a new ticket I did nor agree that I should have to pay a cancellation fee but I went ahead and booked new tickets and heof off on canceling the tickets untill I could talk to the airlinesI finally got in touch with the airlines days later and was informed that in fact they could just simply change the name on the ticket but now I already had purchased two tickets as advised by coustomer service at Justfly so I called their customer service back and they tol
I bought a business class ticket for my elderly sister who has back issuesI booked it from Sydney to San Francisco via Honolulu as it seemed a better dealWhen she checked in she was told her booking in business was only to Honolulu not from Honolulu to SFO despite it being ticketed as business all the way throughIf I wanted an economy ticket via Honolulu I would have bought one for significantly less money and flown her direct to SFOShe spent one hour on a long distance call from Australia and I spent two hours on a call to Justfly from the U S they offered a paltry refund and made no attempt to change my sister’s seatingThis company is unethical in its business practices and misleading to the consumerThey also charge unexpected fees which they claim are levied by the airline but which instead of going to the airline go to JustflyThe agent at the airport check in told my sister Justfly is known for this sort of scam
I purchased the airlines tickets from JustFly*** to travel from Seattle to Delhi, and the tickets were booked, and confirmed by JustFly*** on 6/23/After a week, they just notify me via email that there was a change in my travel iternary, and asked me to contact themWhen I contacted them right away regarding the notification, I was told that they cancelled my tickets for one of flight lags without giving me the proper reason for the sameUpon asking several times for the reason, they said that the flight got cancelled by airlineWhen I checked airline (eastern china) reservation site, the tickets for the same flight/time were still on sell at higher pricesTo resolve the matter, I asked for the alternate optionsThey offered me options to either travel on different date from Seattle, or stay overnight at ShanghaiThe option of staying in Shanghai do not work for me because I am travelling with a year child, and transit visa is required to stayThis will also cause me t
I booked a flight for myself and my daughter in march for a flight in july-- I had typed in san jose costa rica but the website redirected to san jose california I didn't catch the error as the itinerary heading just said San Jose I caught the error one week later-- still more than days before the flight I waited for hours to speak to a supervisor and they offered me no reimbursement and no assistance what so ever It was a complete loss of over $due to an error on their website They told me their hands were tied and there was absolutely nothing they could do for me I had purchased travel insurance with them when I booked the flight and they were also of no assistance I then called jet blue directly and was able to get the balance applied to the correct flight-- minus $penalty per ticket That is their standard policy Justfl*** had me believing that they could do nothing at all because of the airlines policies which is simply not accurate There was no advice to cancel the insurance and get that fee back or to contact jet blue to get a portion of the money in a credit I will never again use justfl*** for any services at all
I booked a flight through justfly*** on April 20th, The trip in question is a flight from San Francisco to Tokyo, booked on ANA (All Nippon Airlines) and operated by United AirlinesThere were problems with the booking and it was cancelled through United AirlinesI received an email notification confirming this from justfly***Fearing I would lose my seats on the booked flight, I rebooked the exact same flight and seats again through justfly*** on April 21st, Four days later, while reviewing my bank statement, I noticed I have been charged for both sets of tickets even though the first flight was cancelledI have since contacted justfly*** via the only means they make publicly available, their customer service phone number (***), and have tried several times to reach a solution, thoroughly explaining the situation, pointing out I have been charged twice for exactly them same flight, on the same airline, in exactly the same seatsthe only response after a
On January 13, 2017, I cancelled my reservation (***) for two roundtrip flights from LAX to Dublin; I had received an email from Justfly that Ethiopian Airlines had changed the flight time by hours and this conflicted with a connecting flight we had in DublinI spoke with the airline that day and they stated that a full refund of $1,would be issued with no penalty because of the drastic change in time, but that I had to go through the booking agency to cancel itAfter speaking extensively to customer service, I was told that it would take 6-weeks to issue a refund as they did not have any alternative flights that fit our business meeting scheduleOver the course of these weeks, I have spoken to this department several times and always get the same response; that they are awaiting a waiver code from the "travel partner"I even called the day of departure on my initial reservation to insure that the refund was getting processed in fear that justfly would not reques
Totally unacceptable: Among the other search engines, JustFly seemed to have the lowest price online at that time, so I booked and paidWithin minutes upon receiving the confirmation email, I noticed the dates were wrong, a day off for both the departure and the returnI immediately called the number for them to correct the error, but they declined unless I paid $because I wanted to make a change!!! I insisted that I didn't want to make any changes on my reservations, their system needed to correct the datesI was back and forth for hours between JustFly's non-accommodating customer service and supervisors, my credit card, and the airlines! I read the full refund or cancellation policy but JustFly just didn't do anything to correct the error, nor give me back a FULL refund! The website is very misleading tooIf you just want to read on more information (such as insurance), it ends up "purchased" on your receipt -- again, if you don't notice it, it would show up on you
Hello, I'd purchased a reservation from Justfly*** to fly from Seattle to chennai This reservation was made over phone with an operator belonging to Justfly***The flight was bound to Chennai from Seattle with stops at Vancouver and Hong Kong We are not citizens but on H1B and HrespectivelyThe operator and Air Canada failed to notify us that we need transit visas to travel through Canada and the Justfly operator did not bother to notify us about that requirement Imagine our surprise on the day of the flight, the flight attendant refused to check us inIt is to be noted that this was a rescheduled flight and the operator from Justfly picked this flight for usOur details Name: *** *** Wife's name: *** *** Booking Id with just fly: ***
The Seat Selection Fee of JustFly.com is a scamI've paid the extra $for seating assignment feeHowever, my both the segments - outbound and inbound assigned seats were differentI was Okay with my my outbound seats as luckily I was assigned with aisle seats, but my inbound seats particularly hours flight from DEL to SFO was assigned to a middle seat by airlineWhen I asked the airline to give me my assigned seat, they told me that they have almost sold out and only middle seats were left outThe airline told me if I would like to get my assigned seat then I need to buy that seat paying extra $As I didn't have any other option, I'm feet so can't adjust in middle seat, bought the seat by paying $I could have avoided paying extra money of $71($54+$16.95) by directly picking the seats from the airline and not going through this ordeal
My boyfriend had credit around $at justfly for cancelled the fly last year*** ***) and due April 12, I want to use this credit to book a ticket from San Francisco to Kona Hawaii On Feb, at the begin, I want to use all the credit to buy a ticketThey quoted the price $something for an economy ticketI just said no make sense I still need to pay one thousand something for a ticket after deductionMy boyfriend called before the same resultHe booked first class from Oakland to Kona only less $I checked new booking fly from Oakland to Kona only $672.4(economy)Why I need pay more to get the ticket after deductionThen, the lady try to get the cheaper price to meShe told me $for a ticket, I felt it was ok if I can use the credit to payLater she said no, I only can use my part as we booked people tickets last yearSo my part only worth $Finally, I asked how much did I need to pay after deductionShe told me still pay $
Booked a flight - after booking noticed the layover time in NYC was hours (didnt' notice the date was different on departure time to New Orleans)Dates are NOT prominent on their site - very deceptiveCalled to cancel - charged me a $cancellation fee and said I had a credit that had to be used by calling them directlyThe credit had to be with the same airline but could be a different destinationCalled them today to rebook - said I had to go to the same destination and they are charging me over dollars more to rebook thisI talked them into letting me go somewhere else as I kept very good notes from my initial cancellation callNow I am on hold AGAIN been over an hour on the phone with them todayThey can rebook me - I have to pay more - and I found a flight on their site that advertised a price that I wanted to bookThey tell me the price on the site is only for new reservations (wait, isn't this new?) and that when using a credit they had to use a different list of flightsSoon hold waiting to see what the price is for me using a credit on top of a rebooking fee Who can do something about this company?? I am plastering how bad they are all over social media -- asshats are a rip off and a scam!! Airlines should not deal with them*** ***
The company has the most poorest customer service department everThey post on here website one price for services and a few hours later you get charged moreThen when you try to resolve this within less that hours they want you to pay more moneyThere is no care or tack when dealing with this companyThis is the 2md time I have ised th and it’s not a great experienceSo beware with this website
I purchased flights from BWI to SJU over a month in advanceThe flights were sold as nonstop flights and made no mention of any stops which is the sole reason I purchased themA couple days later I checked my email to see if the airline had sent our itinerary yet and they had notJustfly*** sent an email with a Spirit Airlines confirmation code thoughSo I pulled up Spirit’s website and entered my informationWhen I pulled up our itinerary I saw that they were not actually nonstop flights but had a stop in FLLThis is not what I purchased and neither justfly*** or Spirit Airlines will refund our money because I didn’t catch justfly*** mistake or deception within hours of purchasing the ticketsThe airlines define a nonstop flight as not having any stopsWhat I was sold is a direct flight which can stop on the way to pick up more passengers
We purchased three airline tickets to Italy with layovers in Istanbul Turkey ($plus $for trip protection) for a trip scheduled on August 04,but due to the coup attempt, airport bombing and political unrest in Istanbul in July we decided to cancel the tripJustfly.com agreed to change our tickets and reissue another ticket for Madrid, Spain after they charged us $booking change penalityThe trip to Spain is booked for June 30,We received e-tickets and booking confirmation email from Just fly.com on August 23,We were set for our tripMay 16,we received an email and a voice mail message asking us to contact justfly.com as there was a change on our flight scheduleWe called and the rep on the phone provided us with the new flight infomation which has very long layover and that flight wasnt going to work for our itenaray so the rep suggested we may be better off getting a refund and try to book with another airlineWhile we were considering
I have made a reservation with justfly, Booking Number: ***, that was canceled on the same dayAfter almost weeks of not seeing any refund on my credit card I go back to my reservation on the website and I see the following: "Your reservation has been fully canceled and the charges have been reversed according to the fare rules agreed upon at pur***Depending on your bank, it may take between to weeks for the changes to appear on your bank or credit card statementWe’re sorry your plans didn’t work outWhen you’re ready to book a new trip, we’ll be happy to help." I spoke with customer service reps and they said they have reversed the charges to the bank and I need to call my bank to see why they have not credited meI called *** and they said they have not received any refundI called justfly support back and was spoken to rudely by their support representative stating that the entire refund process can take 6-weeksThis makes no sense as their website is te
I tried buying a ticket through Justfly recently and when going to purchase the ticket the website clearly said the ticket could not be bookedI closed the page and purchased the same ticket through the American Airlines webpageThe next day I noticed that Justfly had somehow purchased the ticket for me despite what their website had clearly displayedWhen asking for a full refund they are now charging me a $cancellation fee when their website was in errorThey indicated that there was nothing they could do as I hadn't taken a screen shot of the error messageBut why would I ever take a screen shot when it clearly indicated the ticket couldn't be booked nor did it say that I had been charged?!?!
My wife and I had booked a flight with Justfly*** early in the year (ref
*) to travel to Germany on Oct 23, returning November, Due to health reasons I (*** S) was advised by my doctor not to flySo' I called Justfly and spoke to a *** (I believe is his name) After we reviewed everything, he said we had to discuss an issue with the current reservations because there is another changeOnce he looked at it he told me one leg of our flight (from Chicago to Toronto) was cancelledI said so what can I do? He said that because the airline (Air Canada) cancelled it, you are entitled to a full refundI told him that I had a doctors letter advising that I shouldn't fly but he said this was on the airline and I was entitled to a full refund anywayHe kept me on the phone for over minutes while he got confirmation and then told me it was all good to worriesHe said I would see a refund in to weeks, In the meantime, I continually get emails from Jus
I used to use JustFly all the time for personal and business trips, but after tonight's experience I will NEVER use them againMy flight was cancelled due to weather, and the airline booked a flight days later such that I missed a commitmentI called the airline and they said that they couldn't offer an earlier flight and that if I wanted a refund or a flight through a different airline that I would have to go through JustflyI called JustFly and I was ON HOLD for OVER HRS and NOBODY PICKED UPThis is absolutely ridiculous - I have never experienced such poor customer serviceIf you don't have the bandwidth to handle calls 24/7, you cannot morally claim "24/service."
purchased airline ticket from justfly***On the ticket they misspelled my nameI called and asked them to change to the correct spellingThey said it would cost $to make this change..I would have been unable to fly as the name on the ticket has to match your government issued identity.They acknowledged even if it was their error non the less I had to pay this feeI feel this company is scamming people with this underhanded practice.Do Not Use this companyThey need to be investigated and shut downI will be telling person every day for a month my story and to NOT use this company
I was given misinformation which led me to end up having to purchase two plane tickets on the same flight for the same person for the same datesI typed in Jerome JrIn the first name slot on Justflys website and the JrWas moved to the middle name slot which I was in aware of as soon as I recieved the confirmation email I gave their customer service a call and asked to change the name they told me the fee to change the name was more then the plane tickets themselves that I was better off paying a cancellation fee and booking a new ticket I did nor agree that I should have to pay a cancellation fee but I went ahead and booked new tickets and heof off on canceling the tickets untill I could talk to the airlinesI finally got in touch with the airlines days later and was informed that in fact they could just simply change the name on the ticket but now I already had purchased two tickets as advised by coustomer service at Justfly so I called their customer service back and they tol
I bought a business class ticket for my elderly sister who has back issuesI booked it from Sydney to San Francisco via Honolulu as it seemed a better dealWhen she checked in she was told her booking in business was only to Honolulu not from Honolulu to SFO despite it being ticketed as business all the way throughIf I wanted an economy ticket via Honolulu I would have bought one for significantly less money and flown her direct to SFOShe spent one hour on a long distance call from Australia and I spent two hours on a call to Justfly from the U S they offered a paltry refund and made no attempt to change my sister’s seatingThis company is unethical in its business practices and misleading to the consumerThey also charge unexpected fees which they claim are levied by the airline but which instead of going to the airline go to JustflyThe agent at the airport check in told my sister Justfly is known for this sort of scam
I purchased the airlines tickets from JustFly*** to travel from Seattle to Delhi, and the tickets were booked, and confirmed by JustFly*** on 6/23/After a week, they just notify me via email that there was a change in my travel iternary, and asked me to contact themWhen I contacted them right away regarding the notification, I was told that they cancelled my tickets for one of flight lags without giving me the proper reason for the sameUpon asking several times for the reason, they said that the flight got cancelled by airlineWhen I checked airline (eastern china) reservation site, the tickets for the same flight/time were still on sell at higher pricesTo resolve the matter, I asked for the alternate optionsThey offered me options to either travel on different date from Seattle, or stay overnight at ShanghaiThe option of staying in Shanghai do not work for me because I am travelling with a year child, and transit visa is required to stayThis will also cause me t
hour free cancelation was a lie When I contested with my credit card company they supplied several documents Total rip off company
I booked a flight for myself and my daughter in march for a flight in july-- I had typed in san jose costa rica but the website redirected to san jose california I didn't catch the error as the itinerary heading just said San Jose I caught the error one week later-- still more than days before the flight I waited for hours to speak to a supervisor and they offered me no reimbursement and no assistance what so ever It was a complete loss of over $due to an error on their website They told me their hands were tied and there was absolutely nothing they could do for me I had purchased travel insurance with them when I booked the flight and they were also of no assistance I then called jet blue directly and was able to get the balance applied to the correct flight-- minus $penalty per ticket That is their standard policy Justfl*** had me believing that they could do nothing at all because of the airlines policies which is simply not accurate There was no advice to cancel the insurance and get that fee back or to contact jet blue to get a portion of the money in a credit I will never again use justfl*** for any services at all
I booked a flight through justfly*** on April 20th, The trip in question is a flight from San Francisco to Tokyo, booked on ANA (All Nippon Airlines) and operated by United AirlinesThere were problems with the booking and it was cancelled through United AirlinesI received an email notification confirming this from justfly***Fearing I would lose my seats on the booked flight, I rebooked the exact same flight and seats again through justfly*** on April 21st, Four days later, while reviewing my bank statement, I noticed I have been charged for both sets of tickets even though the first flight was cancelledI have since contacted justfly*** via the only means they make publicly available, their customer service phone number (***), and have tried several times to reach a solution, thoroughly explaining the situation, pointing out I have been charged twice for exactly them same flight, on the same airline, in exactly the same seatsthe only response after a
On January 13, 2017, I cancelled my reservation (***) for two roundtrip flights from LAX to Dublin; I had received an email from Justfly that Ethiopian Airlines had changed the flight time by hours and this conflicted with a connecting flight we had in DublinI spoke with the airline that day and they stated that a full refund of $1,would be issued with no penalty because of the drastic change in time, but that I had to go through the booking agency to cancel itAfter speaking extensively to customer service, I was told that it would take 6-weeks to issue a refund as they did not have any alternative flights that fit our business meeting scheduleOver the course of these weeks, I have spoken to this department several times and always get the same response; that they are awaiting a waiver code from the "travel partner"I even called the day of departure on my initial reservation to insure that the refund was getting processed in fear that justfly would not reques
Totally unacceptable: Among the other search engines, JustFly seemed to have the lowest price online at that time, so I booked and paidWithin minutes upon receiving the confirmation email, I noticed the dates were wrong, a day off for both the departure and the returnI immediately called the number for them to correct the error, but they declined unless I paid $because I wanted to make a change!!! I insisted that I didn't want to make any changes on my reservations, their system needed to correct the datesI was back and forth for hours between JustFly's non-accommodating customer service and supervisors, my credit card, and the airlines! I read the full refund or cancellation policy but JustFly just didn't do anything to correct the error, nor give me back a FULL refund! The website is very misleading tooIf you just want to read on more information (such as insurance), it ends up "purchased" on your receipt -- again, if you don't notice it, it would show up on you
Hello, I'd purchased a reservation from Justfly*** to fly from Seattle to chennai This reservation was made over phone with an operator belonging to Justfly***The flight was bound to Chennai from Seattle with stops at Vancouver and Hong Kong We are not citizens but on H1B and HrespectivelyThe operator and Air Canada failed to notify us that we need transit visas to travel through Canada and the Justfly operator did not bother to notify us about that requirement Imagine our surprise on the day of the flight, the flight attendant refused to check us inIt is to be noted that this was a rescheduled flight and the operator from Justfly picked this flight for usOur details Name: *** *** Wife's name: *** *** Booking Id with just fly: ***
The Seat Selection Fee of JustFly.com is a scamI've paid the extra $for seating assignment feeHowever, my both the segments - outbound and inbound assigned seats were differentI was Okay with my my outbound seats as luckily I was assigned with aisle seats, but my inbound seats particularly hours flight from DEL to SFO was assigned to a middle seat by airlineWhen I asked the airline to give me my assigned seat, they told me that they have almost sold out and only middle seats were left outThe airline told me if I would like to get my assigned seat then I need to buy that seat paying extra $As I didn't have any other option, I'm feet so can't adjust in middle seat, bought the seat by paying $I could have avoided paying extra money of $71($54+$16.95) by directly picking the seats from the airline and not going through this ordeal
My boyfriend had credit around $at justfly for cancelled the fly last year*** ***) and due April 12, I want to use this credit to book a ticket from San Francisco to Kona Hawaii On Feb, at the begin, I want to use all the credit to buy a ticketThey quoted the price $something for an economy ticketI just said no make sense I still need to pay one thousand something for a ticket after deductionMy boyfriend called before the same resultHe booked first class from Oakland to Kona only less $I checked new booking fly from Oakland to Kona only $672.4(economy)Why I need pay more to get the ticket after deductionThen, the lady try to get the cheaper price to meShe told me $for a ticket, I felt it was ok if I can use the credit to payLater she said no, I only can use my part as we booked people tickets last yearSo my part only worth $Finally, I asked how much did I need to pay after deductionShe told me still pay $
Booked a flight - after booking noticed the layover time in NYC was hours (didnt' notice the date was different on departure time to New Orleans)Dates are NOT prominent on their site - very deceptiveCalled to cancel - charged me a $cancellation fee and said I had a credit that had to be used by calling them directlyThe credit had to be with the same airline but could be a different destinationCalled them today to rebook - said I had to go to the same destination and they are charging me over dollars more to rebook thisI talked them into letting me go somewhere else as I kept very good notes from my initial cancellation callNow I am on hold AGAIN been over an hour on the phone with them todayThey can rebook me - I have to pay more - and I found a flight on their site that advertised a price that I wanted to bookThey tell me the price on the site is only for new reservations (wait, isn't this new?) and that when using a credit they had to use a different list of flightsSoon hold waiting to see what the price is for me using a credit on top of a rebooking fee Who can do something about this company?? I am plastering how bad they are all over social media -- asshats are a rip off and a scam!! Airlines should not deal with them*** ***
The company has the most poorest customer service department everThey post on here website one price for services and a few hours later you get charged moreThen when you try to resolve this within less that hours they want you to pay more moneyThere is no care or tack when dealing with this companyThis is the 2md time I have ised th and it’s not a great experienceSo beware with this website