I booked my flight through justfly*** and it said I could select my seat for the flightsWhen I paid for the ticket the site said that seating assignment was not availableI paid $Since I couldn't pick my seat I went to the American Airlines site to see if I could get seat thereI saw that the fare should have been $including all fees and chargesI called justfly*** to see why the difference and they said it was because of the seating assignmentI told them I could not get seat on their site but they said they would not remove the charge because they allowed me to be able to choose the seat on the Airline siteI again told them the price should have been the same as on American Airlines and they refused to take the seat assignment charge offI was put on hold times
Terrible service, would never recommendI called to book a flight, asked about seating and was told by agent on separate occasion where I would be sittingThey cannot assign seats, found this out laterTicket showed up in my inbox with no assignment, I called back asked for a supervisor, was hung up onCalled back again, took min of my time to get a refund, refund can take up to business daysWould absolutely never recommend to anyone
I bought airticket for a friend *** *** *** with my debit card from justfly*** but Jfk from New York not from New Jersey I cancelled after I spoke with *** that it must be from New YorkI spoke with *** customer service representative for Justfly***She wanted to speak with *** *** for her authorization for me to speak on her behalfI called *** and with*** representing justfly*** and we spoke in a conference call.*** said the will refund my money within to daysThat the will take dollars from the $dollarsI said no is within hours and less than hours that I need to be refunded percentToday 10/18/I called Justfly customer service and spoke with *** about 3.10pm eastern time that am yet to get my refundShe said she has to speak with *** * *** the Justfly representative that *** already spoken to her on 10/6/that I bought the ticket,is more than days she sai
I recently booked my honeymoon flights to Europe through JustFl*** and although I thought all was okay and the online reservations went well, I later found out that the fee I paid for seat assignments is misleading advertisement and essentially, you get NOTHING for this fee and serviceAfter booking my flights and "reserving" seats on some of the flights, several days later, I logged in to the airline company's website to check on my reservations and found that my seats had not been reservedI contacted the airline and was told that the seats had not been reserved by the booking third party (JustF*), so essentially, I paid a fee for the seats reservations and got nothing in returnI proceeded to reserve my own seats via the airline's website and that resolved the issueI contacted the JustFl*** customer service and was given the third degree and the customer rep on the phone acted obstinate and aggresiveBottom line, JustFl*** is a scam!
I have a booking confirmation reference * *** on sep.10,for Adults for $with CSA Travel Protection from nov.10,to Jan.17,with justfly*** them on sep.14,I the send and e-mail with a cancellation, and the same date I call the justfly*** at and try to resolve this matter with this company that try to offer another deal even more expensive that I not accepts, after more than hour that I was insisted to talk this matter with a the manager or supervisor or even another worker, I decided to complaints since they do not have the intensions of resolve this issue, Note that I call the air line who is Copa Airline and they tell me that is was Justly*** mistake on falling to perform my duties Please help *** tele***
Justfly booked me the wrong Travel date and would not refund my ticket for the mistakeMy confirmation e-mail didn’t got send till after 7hrs after being asked for my payment for me to confirm if the departure date is rightWas on hold for an hour waiting for the confirmation flight details then was told to check my emailCalled back the second time and was re assured of the right flight date I booked for and was told again to check my email for the travel itinerary which I still have not received on that callOn my third call attempt to get the status of my confirmation email I found out of the wrong booked dateComplained about it and was told numerous time by different customer agents that there was nothing they can do about it
We bought seats for a "non-stop" flightEvery email and confirmation I received stated it was "non-stop" but when we got to the airport we found out that was not the caseI have been trying to contact Justfly for months now and NO ONE has responded to meIf I could give a negative rating I wouldI am speechless with the lack of customer care and zero response I have received from themI wish I had looked at this website before purchasing tickets from them
To whom it may concern: A couple of hours ago I purchased two round trip American Airlines tickets through Justfly***I purchased the tickets for myself and for my motherI went through the typical process of plugging in all the necessary information for each passenger, including correct name, gender and date of birthAfter the online booking process of selecting seats which I declined, and travel insurance to name two - I paid for the tickets using my credit cardThis payment portion again requested my name, credit card info and billing address which I provided correctlyAfter submitting payment, I received an e-mail with a receipt which stated I had just purchased two separate tickets with my name on it (in other words, duplicate tickets)I immediately called the helpline for Justfly*** to tell them of their system error and I was told after an initial representative and then a supervisor that I would have to pay a $cancelation fee to refund my tickets and then rebook the
I purchased plane tickets from them and then received a email message from them to contact Finnair to get my new itinerary and when I contacted them they said they could not generate the new tickets because the company Justfly had to do something in there computerSince I called them on 7/17/when I got this email they have given me bad information a wrong address in rocky hill, ct and*** to tell me it will take to hoursIvespoken to numerous people from*** *** *** *** *** *** ans still no new e ticket to board our plane to Prague in sept 5/through sept 15/for myself my husband and two children booking number is ***
Hello my name is Nicole arroyo and I had purchased Two round-trip tickets to Orlando FloridaMy total was $I was charged an additional $from your websit but I was already charged by United airlines and delta which makes up my total of $You guys did not advise me that there was an extra fee so I would like my refund back of the $I have been on the for for hours with your customer service and they are unprofessional and horribleKnow one was helping me I talk to different people and a supervisorI had asked for the contact information for corporate and hr and was denied that informationThis is the most horrifying experience I have ever had with an airline services company! Here is the evidence, if you can please get back to me and give me my refund back of $Thank you
JustFly is one of the biggest scam businesses out thereAir fare can be difficult, but if you know where to look and when to buy, it generally turns out fineMy parents bought my fiance and I tickets to San Antonio to vacation as a giftHere we are a week out and my fiance just can't get off workAfter HOURS on the phone with JustFly and FOUR representatives later, I'm $poorer, and in the same place I would have bee had I just not shown up to our flightSo, rep one tells us that a cancellation fee is $per passenger and we are responsible for the price of the tickets we were cancelling as they are worth at that time...so we could be credited or owe the airlinesOur original flights were $totalThe new ones were $We had a lot of money to use towards a new flight it seemedA total credit of $Time to change flightsNot so simpleStill with rep one, I ask maybe three times if these tickets can be used to fly from Portland to Dallas instead of to San Antonio(We are going to Dallas now to visit family at a later date when we are both, assuredly, off)She says, very simply, yesJust wait hours for the cancellation to process and I can call back to change the destinationGood news it seemsFirst infraction is something that has happened to a lot of people with JustFlyThey double charged me for the cancellation fee$instead of $Second is that I notice under "Manage my booking" where I'm shown my new cancellation credit I can only apply said credit to a flight to San AntonioI immediately make a call, ask about the double charge, they apologize, and ensure me that they are processing a refundThis should take 2-business days(Still waiting for this)This second rep then assures me that, once I'm ready to make my purchase, I should call back and they can reroute the flight over the phone(Still hasn't been hours)Rep sheds some light on this suspicious situationI'm on and off hold for minutes and have accomplished nothing but been told the plane cannot, in fact, be rerouted from San Antonio to DallasIt has something to do with the policy of American Airlines, the outbound airline, apparentlyI ask to speak with managementThe supervisor is entirely unhelpful and like the rep before her, has me on and off hold for the next HOUR AND A HALFShe says she can indeed route us to Dallas and proceeds to bring up prices for an outbound flight through American Airlines and an inbound flight through Alaskan airlines--as, again, these must absolutely match what the cancelled tickets usedFinally, a grand total of $dollarsThat's with my applied credit of $For two passengers going to Dallas and back homeA domestic flight, keep in mindShe explains this is because there are nearly a $total of penalties amounting per passenger per airlineI immediately decline and insist that I could buy fresh tickets for $through Alaskan--a price I was tracking as we spokeSo, here I moved to ask for my cancellation fee backIt promised me a service that was only explained in pieces and omitted where convenientShe quite robotically repeated she could not refund a processed cancellation feeDead endSo I'm for a $refund that may or not come, given this business's crooked and manipulative practicesThe other $I disputed with my credit card carrierIf a merchant will not comply with a transaction refund you feel is warranted, and in this case, it very much seems to be, the proper forms are submitted and reviewedI hope that is the last step in cutting ties with this truly awful companyI implore any prospective flyer to avoid these people at all costs, absolutelyThey want no more than your money and will lie, omit, and simply be downright difficult to achieve that
My daughter was left stranded in Barcelona and I was forced to purchase a return flight home for her and her travel companionShe and her companion booked and had an itinerary confirmed for ROUND trip tickets from Boston to Barcelona booked in June 2017, seats assigned, payment receivedShe flew (British Airways/Aer Lingus) to Barcelona on the reservation on November 18th and was unable to check in to her return flightI called British Airways and JustFlyShe was stranded at the airport; penniliess on November 25thAfter four days on the phone, British Airways claims that they emailed a schedule change in July to JustFly and sought confirmation within hoursJustFly claims they never received the email of the schedule change and thus did not notify either my daughter or her travel companion(Return Flight reservation cancelled in July according to BA for lack of response from JustFly)Neither will take responsibilityShe flew to a foreign country and had (unknowingly no retu
Booked airfare from CLE to MSP on 11/3/justfly*** quoted price at $When booked seconds later, credit care was hit for $I call justfly.com to ask them to explain the discrepancy and he told me that prices changeI then went back on their site while on the phone, and it was STILL listed at $He refused to explain furtherI asked to cancel, also noted on site states free cancellation within hours, but was charged $for cancelI said I do not authorize any of these charges on my AMEX and rep stated he would give me a one tine courtesy and only charge $Now days later, there has been no refund of the $or the $I have no money to live on and AMEX can not dispute charges until it CLEARS their system
The Justfly website is misleading with its cancellation policy It took a long call to the toll free number and several follow up calls to even receive confirmation of cancellationThe fees are unreasonableWould have never used them had I known
I purchased a ticket under Reference #*** and two tickets under Reference # ***On January 27, MrPresident issued and executive order banning people from the countries to travel to USDespite being US citizens, because of rumors that the other side will retaliate too, we decided not to go as planed and canceled the ticketsEven most airlines both domestic and international announced that they will refund or rebook those who have been affected by the orderTherefore, I called Justfly and asked them to cancel our ticketsThey said there will a $charge to cancel each ticket a total of $I told them first of all your website says $not $and second, I am canceling because of situations created beyond our control and that the airlines will refundThey said they do not have any thing on the announcementAnyhow they took $off of each ticket and not only that they charged my credit card that they had on file three times each time for $witho
Just FLy has an Extended Cancellation Policy which according to their advertisement when you go to buy a ticket, is that you spend an additional dollars in order to cancel the flight with a full refund up to hours of the flightWhen we went to cancel the flight however, they told us that the Extended Cancellation Policy was only applicable for the first hours after a flight was purchasedTherefore, we lost all of the money that we spentWe were given an option to spend an additional dollars in order to convert the 1,dollars that we had spent to airline creditWe spent the extra dollarsUnfortunately, we were later informed that this dollars was not a conversion fee, but rather a standard cancellation fee, and there was no way that we could use the airline credit for any destination that was not departing or arriving from the original cities that we had bookedIt is my belief that advertisements of services that should have been rendered greatly infl
Despite many claims and assurances to the contrary, Justfly*** was not able to secure me a refund for my flight that was delayed and caused me to miss a connecting flight en route to a wedding I am out of pocket over $1,and just keep getting the run around
I purchased flight tickets for passengers on this website for myself and my children (4/5/17)No where on the website or in the terms and conditions did they explain the type of ticket they were selling to meThe tickets were through Delta Airlines, during selection of the tickets and purchase the website had me select seats for each passenger, I did that and these seats showed on my confirmation emailI called Justfly to add a one way ticket to my reservation for my son they said they could not do that and to call Delta directlyI called the number they game me for Delta and could not get throughI called my brother who frequently flies with Delta and he called them for me and found out the tickets justfly*** purchased through Delta were e-class tickets which DO NOT ALLOW for assigned seating, all seats for e-class tickets are assigned at check inI immediately called to cancel my flights with them because flying with a year old and year old I have to have assigned seat
I booked a flight with justfly in march for travel in october 6th,I received a phone call by justly days before traveling that my flight has been cancelledI asked for my refund back and they said that I have to call the dynamic airline for my refundNow I did not book my flight directly with dynamic I booked it with justfly, why do I have to call the airline when my statement clearly state I paid justflyI have called dynamic airline several times but there phone numbered email address is no longer workingI called justly several times and all they keep telling me is call the airlineHow can I call the airline if there is no contact information to call themWhy do I have to call the airline? is that not justfly responsibility as I did business with them, I booked my flight with justlyAre they not responsible for my refund? Please help meI don't know what else to do to get my refund backMy name is Ryan Sarwan and the confirmation/booking *** Thank
I booked my flight through justfly*** and it said I could select my seat for the flightsWhen I paid for the ticket the site said that seating assignment was not availableI paid $Since I couldn't pick my seat I went to the American Airlines site to see if I could get seat thereI saw that the fare should have been $including all fees and chargesI called justfly*** to see why the difference and they said it was because of the seating assignmentI told them I could not get seat on their site but they said they would not remove the charge because they allowed me to be able to choose the seat on the Airline siteI again told them the price should have been the same as on American Airlines and they refused to take the seat assignment charge offI was put on hold times
Terrible service, would never recommendI called to book a flight, asked about seating and was told by agent on separate occasion where I would be sittingThey cannot assign seats, found this out laterTicket showed up in my inbox with no assignment, I called back asked for a supervisor, was hung up onCalled back again, took min of my time to get a refund, refund can take up to business daysWould absolutely never recommend to anyone
I bought airticket for a friend *** *** *** with my debit card from justfly*** but Jfk from New York not from New Jersey I cancelled after I spoke with *** that it must be from New YorkI spoke with *** customer service representative for Justfly***She wanted to speak with *** *** for her authorization for me to speak on her behalfI called *** and with*** representing justfly*** and we spoke in a conference call.*** said the will refund my money within to daysThat the will take dollars from the $dollarsI said no is within hours and less than hours that I need to be refunded percentToday 10/18/I called Justfly customer service and spoke with *** about 3.10pm eastern time that am yet to get my refundShe said she has to speak with *** * *** the Justfly representative that *** already spoken to her on 10/6/that I bought the ticket,is more than days she sai
Terrible customer serviceThey're not even trying to help me with anythingThey will mislead you to buy things
Be careful with them
I recently booked my honeymoon flights to Europe through JustFl*** and although I thought all was okay and the online reservations went well, I later found out that the fee I paid for seat assignments is misleading advertisement and essentially, you get NOTHING for this fee and serviceAfter booking my flights and "reserving" seats on some of the flights, several days later, I logged in to the airline company's website to check on my reservations and found that my seats had not been reservedI contacted the airline and was told that the seats had not been reserved by the booking third party (JustF
*), so essentially, I paid a fee for the seats reservations and got nothing in returnI proceeded to reserve my own seats via the airline's website and that resolved the issueI contacted the JustFl*** customer service and was given the third degree and the customer rep on the phone acted obstinate and aggresiveBottom line, JustFl*** is a scam!
I have a booking confirmation reference * *** on sep.10,for Adults for $with CSA Travel Protection from nov.10,to Jan.17,with justfly*** them on sep.14,I the send and e-mail with a cancellation, and the same date I call the justfly*** at and try to resolve this matter with this company that try to offer another deal even more expensive that I not accepts, after more than hour that I was insisted to talk this matter with a the manager or supervisor or even another worker, I decided to complaints since they do not have the intensions of resolve this issue, Note that I call the air line who is Copa Airline and they tell me that is was Justly*** mistake on falling to perform my duties Please help *** tele***
Justfly booked me the wrong Travel date and would not refund my ticket for the mistakeMy confirmation e-mail didn’t got send till after 7hrs after being asked for my payment for me to confirm if the departure date is rightWas on hold for an hour waiting for the confirmation flight details then was told to check my emailCalled back the second time and was re assured of the right flight date I booked for and was told again to check my email for the travel itinerary which I still have not received on that callOn my third call attempt to get the status of my confirmation email I found out of the wrong booked dateComplained about it and was told numerous time by different customer agents that there was nothing they can do about it
We bought seats for a "non-stop" flightEvery email and confirmation I received stated it was "non-stop" but when we got to the airport we found out that was not the caseI have been trying to contact Justfly for months now and NO ONE has responded to meIf I could give a negative rating I wouldI am speechless with the lack of customer care and zero response I have received from themI wish I had looked at this website before purchasing tickets from them
To whom it may concern: A couple of hours ago I purchased two round trip American Airlines tickets through Justfly***I purchased the tickets for myself and for my motherI went through the typical process of plugging in all the necessary information for each passenger, including correct name, gender and date of birthAfter the online booking process of selecting seats which I declined, and travel insurance to name two - I paid for the tickets using my credit cardThis payment portion again requested my name, credit card info and billing address which I provided correctlyAfter submitting payment, I received an e-mail with a receipt which stated I had just purchased two separate tickets with my name on it (in other words, duplicate tickets)I immediately called the helpline for Justfly*** to tell them of their system error and I was told after an initial representative and then a supervisor that I would have to pay a $cancelation fee to refund my tickets and then rebook the
I purchased plane tickets from them and then received a email message from them to contact Finnair to get my new itinerary and when I contacted them they said they could not generate the new tickets because the company Justfly had to do something in there computerSince I called them on 7/17/when I got this email they have given me bad information a wrong address in rocky hill, ct and*** to tell me it will take to hoursIvespoken to numerous people from*** *** *** *** *** *** ans still no new e ticket to board our plane to Prague in sept 5/through sept 15/for myself my husband and two children booking number is ***
Hello my name is Nicole arroyo and I had purchased Two round-trip tickets to Orlando FloridaMy total was $I was charged an additional $from your websit but I was already charged by United airlines and delta which makes up my total of $You guys did not advise me that there was an extra fee so I would like my refund back of the $I have been on the for for hours with your customer service and they are unprofessional and horribleKnow one was helping me I talk to different people and a supervisorI had asked for the contact information for corporate and hr and was denied that informationThis is the most horrifying experience I have ever had with an airline services company! Here is the evidence, if you can please get back to me and give me my refund back of $Thank you
JustFly is one of the biggest scam businesses out thereAir fare can be difficult, but if you know where to look and when to buy, it generally turns out fineMy parents bought my fiance and I tickets to San Antonio to vacation as a giftHere we are a week out and my fiance just can't get off workAfter HOURS on the phone with JustFly and FOUR representatives later, I'm $poorer, and in the same place I would have bee had I just not shown up to our flightSo, rep one tells us that a cancellation fee is $per passenger and we are responsible for the price of the tickets we were cancelling as they are worth at that time...so we could be credited or owe the airlinesOur original flights were $totalThe new ones were $We had a lot of money to use towards a new flight it seemedA total credit of $Time to change flightsNot so simpleStill with rep one, I ask maybe three times if these tickets can be used to fly from Portland to Dallas instead of to San Antonio(We are going to Dallas now to visit family at a later date when we are both, assuredly, off)She says, very simply, yesJust wait hours for the cancellation to process and I can call back to change the destinationGood news it seemsFirst infraction is something that has happened to a lot of people with JustFlyThey double charged me for the cancellation fee$instead of $Second is that I notice under "Manage my booking" where I'm shown my new cancellation credit I can only apply said credit to a flight to San AntonioI immediately make a call, ask about the double charge, they apologize, and ensure me that they are processing a refundThis should take 2-business days(Still waiting for this)This second rep then assures me that, once I'm ready to make my purchase, I should call back and they can reroute the flight over the phone(Still hasn't been hours)Rep sheds some light on this suspicious situationI'm on and off hold for minutes and have accomplished nothing but been told the plane cannot, in fact, be rerouted from San Antonio to DallasIt has something to do with the policy of American Airlines, the outbound airline, apparentlyI ask to speak with managementThe supervisor is entirely unhelpful and like the rep before her, has me on and off hold for the next HOUR AND A HALFShe says she can indeed route us to Dallas and proceeds to bring up prices for an outbound flight through American Airlines and an inbound flight through Alaskan airlines--as, again, these must absolutely match what the cancelled tickets usedFinally, a grand total of $dollarsThat's with my applied credit of $For two passengers going to Dallas and back homeA domestic flight, keep in mindShe explains this is because there are nearly a $total of penalties amounting per passenger per airlineI immediately decline and insist that I could buy fresh tickets for $through Alaskan--a price I was tracking as we spokeSo, here I moved to ask for my cancellation fee backIt promised me a service that was only explained in pieces and omitted where convenientShe quite robotically repeated she could not refund a processed cancellation feeDead endSo I'm for a $refund that may or not come, given this business's crooked and manipulative practicesThe other $I disputed with my credit card carrierIf a merchant will not comply with a transaction refund you feel is warranted, and in this case, it very much seems to be, the proper forms are submitted and reviewedI hope that is the last step in cutting ties with this truly awful companyI implore any prospective flyer to avoid these people at all costs, absolutelyThey want no more than your money and will lie, omit, and simply be downright difficult to achieve that
My daughter was left stranded in Barcelona and I was forced to purchase a return flight home for her and her travel companionShe and her companion booked and had an itinerary confirmed for ROUND trip tickets from Boston to Barcelona booked in June 2017, seats assigned, payment receivedShe flew (British Airways/Aer Lingus) to Barcelona on the reservation on November 18th and was unable to check in to her return flightI called British Airways and JustFlyShe was stranded at the airport; penniliess on November 25thAfter four days on the phone, British Airways claims that they emailed a schedule change in July to JustFly and sought confirmation within hoursJustFly claims they never received the email of the schedule change and thus did not notify either my daughter or her travel companion(Return Flight reservation cancelled in July according to BA for lack of response from JustFly)Neither will take responsibilityShe flew to a foreign country and had (unknowingly no retu
Booked airfare from CLE to MSP on 11/3/justfly*** quoted price at $When booked seconds later, credit care was hit for $I call justfly.com to ask them to explain the discrepancy and he told me that prices changeI then went back on their site while on the phone, and it was STILL listed at $He refused to explain furtherI asked to cancel, also noted on site states free cancellation within hours, but was charged $for cancelI said I do not authorize any of these charges on my AMEX and rep stated he would give me a one tine courtesy and only charge $Now days later, there has been no refund of the $or the $I have no money to live on and AMEX can not dispute charges until it CLEARS their system
The Justfly website is misleading with its cancellation policy It took a long call to the toll free number and several follow up calls to even receive confirmation of cancellationThe fees are unreasonableWould have never used them had I known
I purchased a ticket under Reference #*** and two tickets under Reference # ***On January 27, MrPresident issued and executive order banning people from the countries to travel to USDespite being US citizens, because of rumors that the other side will retaliate too, we decided not to go as planed and canceled the ticketsEven most airlines both domestic and international announced that they will refund or rebook those who have been affected by the orderTherefore, I called Justfly and asked them to cancel our ticketsThey said there will a $charge to cancel each ticket a total of $I told them first of all your website says $not $and second, I am canceling because of situations created beyond our control and that the airlines will refundThey said they do not have any thing on the announcementAnyhow they took $off of each ticket and not only that they charged my credit card that they had on file three times each time for $witho
Just FLy has an Extended Cancellation Policy which according to their advertisement when you go to buy a ticket, is that you spend an additional dollars in order to cancel the flight with a full refund up to hours of the flightWhen we went to cancel the flight however, they told us that the Extended Cancellation Policy was only applicable for the first hours after a flight was purchasedTherefore, we lost all of the money that we spentWe were given an option to spend an additional dollars in order to convert the 1,dollars that we had spent to airline creditWe spent the extra dollarsUnfortunately, we were later informed that this dollars was not a conversion fee, but rather a standard cancellation fee, and there was no way that we could use the airline credit for any destination that was not departing or arriving from the original cities that we had bookedIt is my belief that advertisements of services that should have been rendered greatly infl
Despite many claims and assurances to the contrary, Justfly*** was not able to secure me a refund for my flight that was delayed and caused me to miss a connecting flight en route to a wedding I am out of pocket over $1,and just keep getting the run around
I purchased flight tickets for passengers on this website for myself and my children (4/5/17)No where on the website or in the terms and conditions did they explain the type of ticket they were selling to meThe tickets were through Delta Airlines, during selection of the tickets and purchase the website had me select seats for each passenger, I did that and these seats showed on my confirmation emailI called Justfly to add a one way ticket to my reservation for my son they said they could not do that and to call Delta directlyI called the number they game me for Delta and could not get throughI called my brother who frequently flies with Delta and he called them for me and found out the tickets justfly*** purchased through Delta were e-class tickets which DO NOT ALLOW for assigned seating, all seats for e-class tickets are assigned at check inI immediately called to cancel my flights with them because flying with a year old and year old I have to have assigned seat
I booked a flight with justfly in march for travel in october 6th,I received a phone call by justly days before traveling that my flight has been cancelledI asked for my refund back and they said that I have to call the dynamic airline for my refundNow I did not book my flight directly with dynamic I booked it with justfly, why do I have to call the airline when my statement clearly state I paid justflyI have called dynamic airline several times but there phone numbered email address is no longer workingI called justly several times and all they keep telling me is call the airlineHow can I call the airline if there is no contact information to call themWhy do I have to call the airline? is that not justfly responsibility as I did business with them, I booked my flight with justlyAre they not responsible for my refund? Please help meI don't know what else to do to get my refund backMy name is Ryan Sarwan and the confirmation/booking *** Thank