Kelley-Robb-Cummins Funeral Home

Genz-Ryan did a great job from the service call to the installation of our new furnace and air conditionerThey were professional and thoroughI highly recommend this business

Noah called and let me know when he was on his way to my house He spent over hours fixing my furnace and programming it He would explain to me about the programming as he did itHe told me about their filter delivery service Everything was great except I could smell cigarette smoke

Completely happy with the service and the employees I dealt with for this company Monique was very helpful and friendly on the phone, and Noah the tech was helpful as well as empathetic to my needs Would HIGHLY recommend this company in the future Very quick turn around time on appointments and installation schedule

Mike G did fine work tuning on our AC He was on time, did the inspection quickly and ended up in his truck for minutes while he waited for a windy downpour to finish so he could complete the work He ended up using an umbrella under his arm to finish when the stubborn rain refused to quit, just so he wouldn’t be an imposition any longer on our evening Nice friendly guy We were glad to have him

Adam and Dalton were very professional and did a great job They answered all my questions and also they showed me what they were doing to fix my problem They cleaned up when they were done and they did not waste time in fixing the problem

Steve came out for our annual fall tuand was able to uncover some furnace issues that made us think about a new furnace after years
He provided options and we had an installer here days later
Peace of mind and a great system
Thanks

Gen-Ryan provided the most professional service from the time of scheduling the appointment through the maintenance and installation of our furnace upgrade Billy and Larry were competent and personable We've never had a better experience in working with maintenance technicians!

Tom was out today did excellent work very friendly and knowledge Answered all questions and everything ordered immediately that we needed

This review is an affirmation that David *** did and outstanding job diagnosing our problem with the plumbing system and recommending corrective action Very professional in every way

We are under a monthly service agreement with Genz Ryan the plan we had selected covered filters for our furnaceOur furnace had stopped working so we purchased a new one and a new air conditioner unit In late October we received filters for our old furnaceWe called Genz Ryan and advised these are no longer correct filters for our unitThey advised us that filters for our current unit are not covered under the service plan and that we would need to purchase a filterWe agreed and on Nov, 7th $was deducted from our checking account We have not received the filter we paid forEvery time we have called we have been told something different That it was received damaged so they ordered a new oneWhich I understand happens okay would have been nice to be told After that we were told it is an issue with a vendorThen we were told that it was shipped they would get a tracking number and call back the next dayWe didn't get a call backOn December 21stSpoke with

Chad was extremely helpful in getting everything we need for a difficult installation very professional Would deifinately recommend

The service was excellent The technicians did a great job of explaining the issue as well as walking through all the readings (especially CO levels) that drove the proposed resolution They also did a great job of walking through the various options for repair or replace of the furnace, which of course is a very difficult decision due to price

Noah F ,did a complete and comprehensive job repairing our heated floors and I would highly suggest him for serviceWe look forward to calling him in the future to maintain and service our home

Had Nick Mfrom Genz Ryan out today, darn AC unit leakingHe did a complete check and told me straight what my options wereVery professional!

As always I couldn’t be happier with the service provided by Genz RyanI will continue to recommend them to my friends

Ryan came out to fix my air conditioner that was just fixed the prior week There was one thing that was not put back previously when the work was done that caused the air conditioner to not work Ryan figured it out right away and got it running Ryan then took the time to do an inspection on everything to make sure that everything is working properly Great customer service

Recently I had Ryan from Genz-Ryan come over to my home and service my air conditionerI appreciated his courtesy, knowledge and evaluation on my air conditionerNow I will rest easy knowing that my air conditioner is working well

courteous, friendly, fast, followed up very well service tech showed up right on the button

They were very courteous from Cherri who set up the appointment to Loren & John the service techsVery personable & knowledgeable and you have the feeling that they are there for you

The girls in the office were very pleasant, helpful.Need to let customers know the techs work on a flat rate
Matt our plumber was wonderful, personable, took the time to answer our questions, easy to talk to
Gave us many options to fix our situation
We will definitely ask for Matt in the future and use Genz- Ryan plumbing on our project coming up in the fall
Nothing but great things to say about all persons involved to resolve our plumbing issue.....Thank you