Keto Burn Xtreme Reviews (%countItem)
Keto Burn Xtreme Rating
Address: 10028 S Church Ave Ste 18827, Tampa, Florida, United States, 33629
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I don't even want to leave a star! this company is criminal. I ordered a free sample and only was charged for shipping weeks ago. Now today they charged my bank account for $89 !!!! I authorized nothing!!!i won't let this go until I have my money back. They won't answer my calls. I left a message for a call back and of course no call.
They auto Bill your account and they do not answer phone to cancel. Rip off company who takes advantage of people. BEWARE!!!
Offered bottle for shipping only & when I kept the bottle, they charged my credit card $89.84. None of this was clear on their website.
I purchased a bottle for $4.95 & they charged me $89.84 two weeks later. This was not stated on my order confirmation or on their website.
I want a full refund for $4.95 & $89.84.
Ms. When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. You will automatically be enrolled in a monthly shipping until you call and cancel your account. https://www.tryketoburnxtreme.com/terms.phpYour trial started when you ordered the products on 02/22/2019 which you paid a shipping and handling fee of $4.95 (Keto Burn XTREME) Your trial ended on 03/11/2019,in which we didn't receive any call from you thus, your account has been kept active. We have cancelled your account when you called last 03/19/2019 and there has been no further charges on your account under Keto Burn XTREME brands. And we already refunded the total amount of $89.84 by the time you call to cancel and talk to our representative.We want this matter resolved for you. We went ahead and refunded the remaining amount for shipping and handling fee for $4.95 to get the full refund that was charge in your account. without any more requiring you to return any products. The amount will reflect back to your account in 5-10 business days depending on your banks processing time.Rest assured, I have placed notations in your account regarding this. If you have any other questions please contact our customer service department at?1-(800) 283-6429
(The consumer indicated he/she DID NOT accept the response from the business.)I feel like I was scammed & I read everything before checking out. Through numerous phone calls to the company & this Revdex.com complaint, I have now received a full refund. I don't think it should have taken all this effort on my behalf & I feel sorry for the people that this company continues to mislead & scam.
Offered bottle for shipping only & when I kept the bottle, they charged my credit card $89.84. None of this was clear on their website.
I purchased a bottle for $4.95 & they charged me $89.84 two weeks later. This was not stated on my order confirmation or on their website.
I want a full refund for $4.95 & $89.84.
Ms/Mr., When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. You will automatically be enrolled in a monthly shipping until you call and cancel your account. http://www.tryketoburnxtreme.com Your trial started when you ordered the products on 02/22/19 which you paid a shipping and handling fee for $4.95 Keto Burn XTREME. Your trial ended on 03/11/2019, in which we didn't receive any call from you thus, your account has been kept active.We have cancelled your account when you called on 03/19/2019 and the previous representative offered you to return the product with the RMA number to make the return valid and she/he will process you a partial refund of $40 and you accepted the offer. On 04/12/2019 you gave us a call and you asked the remaining refund, the second representative process you the remaining refund of $49.84 to make it full refund. on the same date that we cancelled your account, there has been no further charges on your account under KETO Burn Xtreme Brands.We want this matter resolved for you. Basically for Shipping which you paid $4.95 is non-refundable since that is what you've for the shipment and not for the product you ordered but to provide a good service and to resolved this matter we refunded you the amount of $4.95. The amount will reflect back to your account in 5-10 business days depending on your banks processing time.If you have any other questions please contact our customer service department at? 1-813-600-3638
(The consumer indicated he/she DID NOT accept the response from the business.)I feel like I was scammed & I read everything before checking out. Through numerous phone calls to the company & this Revdex.com complaint, I have now received a full refund. I don't think it should have taken all this effort on my behalf & I feel sorry for the people that this company continues to mislead & scam.
RETURNED UNOPENED CANCELLED KETO BURN EXTREME WRITING INFO ON BOX FOR CREDIT.
I CANCELLED AND ORDER OF KETO BURN EXTREME. EMAILING REP TOLD TO WRITE "***" ON THE OUTSIDE OF THE UNOPENED PACKAGE AND IT WAS RETURNED REFUSED SO I WOULD HAVE CREDIT OF PAYMENT. I HAVE CONTACTED THEM MULTIBLE TIMES VIA EMAIL. THEY ASK YOU TO CALL CUSTOMER SERVICE BUT KEEP YOU ON A HOLD STATUS FOR AN UNREASONABLE AMOUNT OF TIME. AFTER LEAVING A MESSAGE THEY NEVER CALLED BACK. THEY ARE NOW CLAIMING THEY NEVER GOT THE RETURN UNOPENED REFUSED PACKAGE AND THEREFORE DENYING ME MY REFUND. WISH I WOULD HAVE READ Revdex.com PREVIOUS TO BUYING BECAUSE THIS SEEMS TO BE THERE M O. I WAS FORCED TO CANCEL MY DEBIT CARDS IN FEAR THEY WERE PROLONGING THE PROCESS TO CONTINUE BILLING TO MY ACCOUNT AS THEY HAVE DONE TO OTHERS
REFUND OF REFUSED AND CANCELLED PRODUCT
Ms., When you order on our website you must agree to the terms and conditions which state that the products that you were going to receive are not a free samples because you were just given 14days of trial + 3 days of shipping and after your trial period will be charged for the bottles if you do not call to cancel and return the product. You will automatically be enrolled in a monthly shipping until you call and cancel your account. http://www.***.com/ and www.***.com Your trial started when you ordered the products on 02/18/2019 but on 02/19/2019 you emailed us that you want to cancel you order but on the same date also which is on 02/19/2019 your order was already process and we cannot stop the delivery of your order that is why we replied your email and advice you to return the products once you receive with the RMA number, usually the shipping and handling fees are non-refundable. However, since you've claimed that the previous representative informed you that we are going to process you a refund for the shipping and handling we honored your statement and to resolve this matter and we successfully issued (2) refunds in the amounts of $4.95 and $5.95 on 03/26/2019 in which you admitted on your report that you already receive the refunds from us. If you have any other questions please contact our customer service department at?
Finally they have. I told them I filed a complaint with you and when asked if I would do media said yes. I told them if I did not receive my refund I was going to scream on YouTube. I also told them I would be contacting the actresses they used in their article. I got the refund Friday.Thank you
I have called and left messages to send me a return label and refund 39.99 for something I did not order.
I ordered a trial product but never authorized for them to deduct 39.99 out of my account a month later for a product I did not order. I have called and stayed on hold and left messages with information needed asking for a refund and return label for the product I did not order nor want. I want my refund of 39.99 and to never deduct from my debit card against my consent. They also did not leave a receipt, return info, or phone number to contact them. My order number off my bank statement is XXXXXXXXX. No information was provided with the pills.
I only want my 39.99 refunded to my debit card with order number XXXXXXXXX and a return label for the pills they sent me that I did not order. Also,to never deduct payment out of my account again.
Ms/Mr., When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. You will automatically be enrolled in a monthly shipping until you call and cancel your account. http://www.tryketoburnxtreme.com/ www.trydetoxburnxtreme.com Your trial started when you ordered the products on 12/15/18 which you paid a shipping and handling fee for $4.95 Keto Burn XTREME and $5.95 Detox Burn XTREME. Your trial ended on 01/012019, in which we didn't receive any call from you thus, your account has been kept active.We have cancelled your account when you left Voice Message 03/12/2019 and there has been no further charges on your account under KETO Burn Xtreme Brands.We want this matter resolved for you. We went ahead and refunded the full amount of $19.00 and $39.00 without any more requiring you to return any products. The amount will reflect back to your account in 5-10 business days depending on your banks processing time.If you have any other questions please contact our customer service department at? 1-813-600-3638
My credit card was charged for a product I did not receive as it was delivered to the wrong address.
I emailed customer service today because I received a confirmation email stating that my package had been delivered however it was the wrong address it was delivered too. So I also called and spoke with a representative name Jesse who refused to give me his badge ID and would not let me speak to a manager. He said no I put the address in and I told him I know where I live. He said we do not have supervisors or team leads and said it was delivered and was highly rude. His alleged badge id is *** thats what he told me.
I want the product I paid for both bottles delivered to my address of *** Street Milwaukee, WI XXXXX
Ms/Mr. , If you can call us back with your bank , we can gladly offer you a refund. The reason we cannot process a refund at this moment without your bank is because you have already requested one with them. Meaning that they already gave you or are going to give you the amount disputed. If we also refund you the amount, you will receive TWICE the amount and in the end you have the possibility of OVERDRAWING your account or getting TWICE the amount removed from your account. If you have further questions, please do not hesitate to call us 1-813-600-3638. We'll be more than happy to assist you.
Bad experience with the initial purchase, they withdreI w money I didn't know about, then the refund process was worse.
I initially purchased XXXXXXXXXXXXXXXXXXXXXX Keto Burn Xtreme 2/21/19. I thought I was buying 1 bottle but at check out there wasn't an option to opt out of the second bottle so I thought I had backed out of the entire order then realized they charged my account 10.90 cause I was stupid enough to think I could back out. I thought whatever, I guess ill try it. furthermore, no where did it say it was a trial when going through there online checkout.
Then to my surprise I checked my bank account and I saw that I was charged 89.84 & 89.82 from this same company so I spoke to my bank who said I need contact that company 1st. So I called the number my bank gave me but it had been disconnected then I found a second number and I was able to speak to a person named Logan who informed me that I was charged cause they thought I liked the product and I said I did not like there product and asked for a refund and then he said they could only refund me 100.00 I asked why when the amount they took was 179.66 and he said because its policy so we then proceeded with the refund, cause 100.00 is better then nothing, and he said I would be sent 3 separate emails yet I was only sent 2 emails. I received 1 on cancellation, and 1 refunding me 50.00. They were good enough to send me an email in regard to the 10.90 and still yet no where on the email did it mention a trial bases. But there was no email for the 179.66 they pulled out of my bank account. this is a joke and I feel I have been scammed first with the beginning purchase then with them taking even more of my money then the lying rep.
stealing peoples money and not doing anything honestly is not something to be proud of or rewarded for I should be entitled to a the full refund of 179.66 that they took from my account.
I want a full refund of 179.66 especially since Logan lied and only refunded me $50.00. I want to let the Revdex.com know so that what I'm having to go through doesn't happen to another person. and i want the company to better there online, make it clear what people are getting themselves into. There is no need to be sneaky and take peoples money and they should have honest reps that actually help you.
Ms/Mr., When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. You will automatically be enrolled in a monthly shipping until you call and cancel your account. http://www.tryketoburnxtreme.com/ www.trydetoxburnxtreme.com Your trial started when you ordered the products on 02/21/19 which you paid a shipping and handling fee of $4.95 for Keto Burn XTREME and $5.95 for Detox Burn XTREME. Your trial ended on 03/09/2019, in which we didn't receive any call from you thus, your account has been kept active.We have cancelled your account when you called last 03/13/2018 and there has been no further charges on your account under Keto Burn XTREME brands.We want this matter resolved for you. We went ahead and refunded the remaining amount of $39.82 and $39.84 a total of $79.66 without any more requiring you to return any products. The amount will reflect back to your account in 5-10 business days depending on your banks processing time.If you have any other questions please contact our customer service department at?1-813-600-3638
(The consumer indicated he/she ACCEPTED the response from the business.)I accept there response and can ship the remaining items back to them tomorrow.Thank Revdex.com for your help in this matter.
I ordered the product Keto Burn Xtreme. It was advertised CLAIM YOUR BOTTLE FREE. All I had to do was pay for the shipping and handling for $ 5.95 for a 30-day trial. I called the 800 number they had provided within 14 days because the product did not prove to be as it had claimed so that I may return the bottle and I find out that this company tried to charge me $ 89.00 with the credit card they had on file. This FREE BOTTLE IS NOT FREE.
Product_Or_Service: KETO BURN XTREME
Other (requires explanation) I want this to be documented and use this experience as a warning to all consumers who purchase this product. This is a total scam and an undercover scheme to steal money from those who are trying desperately to become a healthier version of themselves.
Mr., When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. You will automatically be enrolled in a monthly shipping until you call and cancel your account. http://www.tryketoburnxtreme.com/ www.trydetoxburnxtreme.com Your trial started when you ordered the products on 02/23/19 which you paid a shipping and handling fee of $4.95 for Keto Burn XTREME and $5.95 for Detox Burn XTREME. Your trial ended on 03/11/2019, in which we didn't receive any call from you that is why on 03/12/2019 we tried to charged you the full amount of the products but it did not go through.We have cancelled your account when you called last 03/13/2019 and the previous representative tried explain you the reason why we tried to charge you the regular amount of each product that you receive but you hung-up the phone. We cancelled your account on the same date you called to resolved this matter for you and on the same date as well, there has been no further charges on your account under KETO Burn Xtreme brandsIf you have any other questions please contact our customer service department at?1-813-600-3638
They had a 10 day trial for both their detox and the ketoxtreme burn pills. No where on the site does it say that each of the products are $89.98 each
They had a 10 day trial for both the detox and the xtreme burn pills. I signed up for them on February 21st. No where on the site does it say that after 10 days they will charge $89.98 pulled from my debit card for EACH product. During this time, I found out I was pregnant and only had taken 3 days worth of the pills. I stopped immediately. I noticed the payments were taken out of my checking account for $89.98 each. I immediately contacted customer support to cancel my "subscription" and to refund explaining my situation of being pregnant. They emailed back and said they "understood I may have forgotten to call and cancel the free trial but they would be willing to help me with the charges if I called their 1800 number."
I called the 1800 number at 10:00am on March 10th 2019, and was on hold for 1 hour. I called back later, at 2:00pm and was on hold for 45 minutes. No one ever answered the phone. Theres an option to leave a message, so I left a message on March 12th to have them call me back. I also emailed them to let them know that I called numerous times and that no one had gotten back to me. Within minutes, they emailed back saying they can't help me over email and I must call back. So I called back on March 12th at 3:00pm and never got anyone to pick up.
I am seeking a refund for both products because I only took 3 days of them then found out I was pregnant. I notified the company on the day my 10 day trial expired.
Ms/Mr., When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. You will automatically be enrolled in a monthly shipping until you call and cancel your account. http://www.tryketoburnxtreme.com/ www.trydetoxburnxtreme.com Your trial started when you ordered the products on 02/21/19 which you paid a shipping and handling fee of $4.95 for Keto Burn XTREME and $5.95 for Detox Burn XTREME. Your trial ended on 03/09/2019, in which we didn't receive any call from you thus, your account has been kept active.We have cancelled your account when you emailed last 03/11/2018 and there has been no further charges on your account under Keto Burn XTREME brands.We want this matter resolved for you. We went ahead and refunded the full amount of $89.82 and $89.84 a total of $179.66 without any more requiring you to return any products. The amount will reflect back to your account in 5-10 business days depending on your banks processing time.If you have any other questions please contact our customer service department at?1-813-600-3638
(The consumer indicated he/she ACCEPTED the response from the business.)They stated that they will refund the full amount
I also ordered the trial only to find two charges of $89 taken out of my account I have been talking to them four days now trying to get a refund they asked me to send the trial packages back which I did, I still have the charges on my account and they are giving me the runaround. They ask for a three way call with my bank because they said they refunded the money which they did not. After the three-way call they said I have to wait 3 to 5 days. Just another scamming company stay away.
So now they have the trial product back and I'm still being charged $170 for a product I do not even have anymore somebody should do something about this place.
No stars! unauthorized charge on credit card. Told me I had to accept terms and condition before I could get trial, which is not true at all. Would not refund total amount charged to card.
Keto did disclose clearly that my free trail for postage only $4.97 would stop and then without my authorization withdraw from my account $89 monthly
Keto has been able to withdraw freely from my account for the past 2 months $89 each month for their product which I ordered only the free trail since then I feel I'm trapped in not being able to contact them to stop my account from being robbed! I do not want their product. Please help me
Refund my account of $ 178.00
Mr., When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. You will automatically be enrolled in a monthly shipping until you call and cancel your account. http://www.tryketoburnxtreme.com Your trial started when you ordered the products on 12/16/18 which you paid a shipping and handling fee of $4.95 for Keto Burn XTREME. Your trial ended on 01/01/2019, in which we didn't receive any call from you thus, your account has been kept active We have cancelled your account when you called last 03/11/2019 and there has been no further charges on your account under KETO Burn Xtreme brands.We want this matter resolved for you. We went ahead and refunded the remaining amount of $19.84 that was charged on 03/02/2019 since the previous representative already process you a CC of $70 and we also refunded you the full amount which is on the previous charged of $89.84 for a total of $109.68 refund. The amount that we successfully process will reflect back to your account in 5-10 business days depending on your banks processing time.If you have any other questions please contact our customer service department at?1-813-600-3638
This company is a scam! Thought it was a free trial(only had to pay shipping) and got charged full amount weeks later. Very deceptive.
I was offered a free trial. Approximately 30 days later this company automatically withdrew $190.00 from bank account
Offered a free trial. 30 days later Keto Extreme withdrew $180.00 from my bank account. I tried to call the company and was placed on hold for 15 minutes when the call was disconnected. I tried to review service terms but they said nothing about these charges. Can not find price anywhere on website. It was not disclosed that I was subscribing to a monthly service.
I request that any subscription be cancelled and that my money be refunded.
Ms., When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. You will automatically be enrolled in a monthly shipping until you call and cancel your account. http://www.tryketoburnxtreme.com/ www.trydetoxburnxtreme.com Your trial started when you ordered the products on 02/17/2019 which you paid a shipping and handling fee of $4.95 for Keto Burn XTREME and $5.95 for Detox Burn XTREME. Your trial ended on 03/05/2019, in which we didn't receive any call from you thus, your account has been kept active. We have cancelled your account when you emailed last 03/11/2019 and there has been no further charges on your account under Keto Burn XTREME brands We want this matter resolved for you. We went ahead and refunded the full amount of $89.84 and $89.82. The amount will reflect back to your account in 5-10 business days depending on your banks processing time. If you have any other questions please contact our customer service department at? 1-813-600-3638
They took almost $200 out of my account without my consent. It never said anything about charging more money at a later time.
On Feb. 22, 2019 Keto Burn Xtreme took $5.95 and $4.95 for a trial of 2 products. It NEVER said anything about signing up for a subscription or taking more money later. On March 9, 2019 they went into my bank accouont and stole $89.82 and $89.84 without my consent. This company is a scam - the product makes you sick. They have no right to steal money out of people's accounts. please help!!
A full refund.
Mr. We have checked our records under Keto Burn Xtreme brands, however, we were unable to find an account matching the information you provided.Also we can assist you regarding the charges of $89.82 and $89.84 that was billed to your account. We want to resolve this matter immediately and may we suggest for you to please call our Keto Xtreme toll free number 1-(800) 283-6429 to provide and verify more account information so we can assist you.We look forward to your response.
I responded to an add for a free trial of the Keto Burn Xtreme and the Detox Burn Xtreme. Before my 14-day trial was up I called to cancel my subscription and they verified it was cancelled then they immediately hung up when I tried to request the return of my funds to my credit card. I cancelled this order due to the fact that this product was not working for me. I have been taking this product for almost two weeks and I haven't lost one pound. I can't afford to pay for a product that isn't doing what it is supposed to do. Its a shame that there are people out there that take advantage of others and continue to rob people of their hard earned money, especially when some are not able to afford these scams. There should be laws against this total lack of accountability from businesses.
I called in 17 days to cancel and they charged me anyway, only refunding 50.00 out of 89.84.
I called to cancel my membership on 3/7/19 they already charged my account. Their rules say 17 days to cancel. I made the purchase online on 2/18/19 and they are saying they count the day you order so I called on the 18th day and they will only refund a partial of my money. First of all they advertising is false and they are crooked.
I want a full refund 89.84.
Hi ***,When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the Keto Burn Xtreme if you do not call to cancel and return the product. Your trial started when you ordered the products on (02/18/2019) which you paid shipping and handling fees of $4.95 and $5.95. Your trial ended on (03/06/2019), in which we didn't receive any call from you thus, your account has been kept active. You called us on (03/07/2019) to cancel your account and we were able to cancel it. The CSR refunded you with the amount of $50.00. Since we wanted to resolved this matter. We went ahead and refunded an additional refund for $39.84. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account. Rest assured, the account is cancelled and you won't receive any further charges. If you have further questions or concerns, please feel free to call us at 1-(800) 283-6429. Thank you
Company refused to return my money if I returned their product.
I tried to return the product for a full refund and the company refused they would only give me less than half of a refund. The company charged me $85.94 twice before the 14 day trial period ended. They had also started another transaction to my account for the following month 2 days before the month ended. When I called they said they wouldn't refund me the full amount unless I returned they product unsealed and there were still going to charge me a $45 for each product.
A full refund without the restocking fee.
Mr/Ms.When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the products if you do not call to cancel and return the product.https://www.tryketoburnxtreme.com/https://www.tryketoburnxtreme.com/terms.phpYour trial started when you ordered the products on 2/3/2019 which you paid shipping and handling fees of $4.95 & $5.95. Your trial ended on 2/19/2019, in which we didn't receive any call from you thus, your account has been kept active. You had called to cancel on 2/27/2019 and your account had been refunded a ONE TIME courtesy credit of $50 each without being required to return the product. We do not normally do this but as a ONE time courtesy, we will be issuing you an additional refund through an eCheck for the amount of $79.66. You should receive it within 7-10 business days (weekends are not included).If you have any further questions or concerns please feel free to call me directly at XXX-XXX-XXXX my name is Jesse and I am here to help!
(The consumer indicated he/she ACCEPTED the response from the business.)I'm just grateful to be getting some of my money back.
NEVER ORDER ANY PILLS FROM THESE PEOPLE THAT ARE BIG RIP OFF SCANNERS!!!! Once you order a trial of these pills you are sucked in to their web of charging your account over and over and sending you more bottles of pills even when you want to cancel. It's a nightmare that doesn't end! If you send an email, they don't answer it ever! I don't know what to do, I have been taken advantage of and don't know how to stop this scan immediately! Please get the word out about this company!!!!