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Keto Burn Xtreme

10028 S Church Ave Ste 18827, Tampa, Florida, United States, 33629

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Keto Burn Xtreme Reviews (%countItem)

Signed up and no invoice arrives with the product making it difficult to cancel. Had no idea this was a monthly ship, thought it was a trial. VERY misleading, I assume on purpose. Don't be fooled.

It's a result of the body adapting to the low-carb state. Lowering carb intake forces the body to burn ketones for energy instead of glucose. Once the body is in ketosis ? burning fat instead of glucose ? the keto diet is working. But you may not feel so great at first, hence the term keto flu.

Desired Outcome

Other (requires explanation) It's a result of the body adapting to the low-carb state. Lowering carb intake forces the body to burn ketones for energy instead of glucose. Once the body is in ketosis ? burning fat instead of glucose ? the keto diet is working. But you may not feel so great at first, hence the term keto flu.

This product is a total scam and is totally B.S. It does not work period. Don't waste your time and money. You will be sorry if you chose to order.

Sorry, only one star for these people & that's only because Zero wasn't an option. PLEASE PLEASE HELP ME! I need to find out how to directly contact these is so they will quit charging me for things I do not want. It was a $4.95 trial offer. I received the bottle the first week of March 2019 plus another bottle of something I did not ask for. Now I have received 2 boxes @ 2 bottles per box. I was charged for each box within the same week ($98.95Ã?2). Now, come on, no one would agree to that payment option. I cannot find a legitimate way to contact these people

This company advertises that you can order a "FREE BOTTLE" of the product and just pay shipping and handling. Two weeks later you are billed $180.
Fraudulent advertisement for a "FREE BOTTLE" just pay shipping. Company then charges you $180 2 weeks later. When you call they state it is a free trail and you have to pay for the product. Call Center rep manager Cardo claims there are 3 links that must be clicked that takes you to the fine print that details it is a trail not a free bottle. But company advertises "free bottle" just pay the shipping and handling. They are persistent and claim they can't help you because you agreed to a contract. This is a scam and misleading the consumer. The Facebook page (https://www.facebook.com/pg/Keto-Burn-Xtreme-2215777002016080/reviews/?ref=page... is full of reviews of people they have scammed. Wish I would have read those before ordering the product. They are falsely advertising a free bottle and then stealing money from the customer. Not for another month of pills but for the bottle that was advertised for free. They won't refund money unless product is returned unopened and in original box. They need to be stopped and Facebook should ban them from false advertisement on Facebook.

Desired Outcome

Stop falsely advertising free bottle and trapping consumers in a scam to steal their money. Refund money to those that are complaining that they were lied to about the product being free. Remove them from Facebook for being a scam and fraud.

Keto Burn Xtreme Response • May 10, 2019

Hi ***,When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the products if you do not call to cancel and return the product.https://www.tryketoburnxtreme.com/https://www.tryketoburnxtreme.com/terms.phpYour trial started when you ordered the products on 04/21/2019 which you paid shipping and handling fees of $4.95 and $5.95. Your trial ended on 05/07/2019, in which we didn't receive any call from you thus, your account has been kept active. You called on 05/09/2019 requesting to cancel your account and the CSR was able to cancel and you spoke to one of our supervisor and refunded you with the amount of $40.00 since that you were advise to return the sealed products.We do not normally do this but as a ONE time courtesy we have refunded the account additional of $49.84 today 05/10/2019, you should see a refund on your account within 3-5 business days. If you have any further questions or concerns please feel free to call me directly at (888) 757-7914. Thank You

I ordered a bottle through an ad that popped up on Pinterest. I paid $6.95. This morning I checked my checking account and I have an $89.84 charge. When I called them and I am actually on the phone with them now, they told me they "don't list all their terms of conditions on their website." He asked me if I knew I was signing up for a trial offer and I told him no. I told him there was absolutely no paperwork in the box that said it was a 14 day trial and that I must call the company. I asked him how would anyone know to call the company? Again he said we don't list all of our terms and conditions on the website. He further said the full cost of the first bottle is $89.84 that I had only paid shipping. I highly encourage people not to purchase this product!

Would give less than 1 star if that was possible. What a scam. This is a Diet Scam Company. You get a bottle of Keto Burn Exteme for $6.84 s/h and of Detox Burn Extreme for $6.82 s/h. At no time do they tell you they are signing you up for a 14 day trial in which they will then change you the remaining amount of the product which ends up being $179.66. I called them the minute this charge show up on my account. The Rep. tried telling me that it was a 14 day free trial and then you get charged and signed up for their monthly subscription program. I informed the Rep that there was no mention of a 14 day free trial and even if there was today was only day 11 from my receipt of the product. Reps response was the 14 days starts from the date of the order. And that they were not usually allowed to process any refunds. However, she would process a $100 refund for me and cancel the monthly subscription. $50 for each item, that doesn't cover the entire cost, but better than nothing still out $79.66. Rip off scammers. Adds up per person they scam. Crooks!!!

trial for $4.95 unauthorizes charges on my credit card for nothing sending me one bottle adding up too $242.00
trial started 02/25/2019 $4.95 and $5.95 then authorizse charges 03/18/3019 $38.00 and $39.0 and 04/24/2019 89.84 and o5/02/2019 $38.00 totaling $242.00 I was wondering why credit card was getting low and recieve one bottle 05/06/2019

Desired Outcome

warn people about this business and refund,also i contacted and close account made excusses about the charges and said it was a subscription confirmation number closed account

Keto Burn Xtreme Response • May 07, 2019

Mr.When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the products if you do not call to cancel and return the product.https://www.***.com/https://www.***.com/***Your trial started when you ordered the products on 2/22/2019 which you paid shipping and handling fees of $4.95 & $5.95. Your trial ended on 3/10/2019, in which we didn't receive any call from you thus, your account has been kept active. You had called to cancel on 5/7/2019. We do not normally do this but as a ONE time courtesy we have refunded the $38 & $89.84 for the charges on April and $38 & $39 for the charges on March, you should see a refund on your account within 3-5 business days. If you have any further questions or concerns please feel free to call me directly at *** my name is Jesse and I am here to help!

Customer Response • May 08, 2019

(The consumer indicated he/she ACCEPTED the response from the business.)yes , but they should explain when ordering trial, on there link, that u need too cancel after trial

Product was returned to merchant for full refund of $180. and merchant is refusing to give full or any refund. Merchant received product on 4/23/2019 and sent to warehouse upon receipt of product and mrechant is still refusing to give refund. Product was mailed to 1002 B South Church Ave. Ste 18827 Tampa, FL 33629.
Order_Number: XXXXXXXXXXXXXXX
Account_Number: XXXXXXXXXXXX

Desired Outcome

Refund I would like a full refund in the form of a check mailed to my address.

Keto Burn Xtreme Response • May 07, 2019

Ms.When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the products if you do not call to cancel and return the product.https://www.tryketoburnxtreme.com/https://www.tryketoburnxtreme.com/terms.phpYour trial started when you ordered the products on 2/18/2019 which you paid shipping and handling fees of $4.95 & $5.95. Your trial ended on 3/6/2019, in which we didn't receive any call from you thus, your account has been kept active. You called us and the CSR advise you to call us with the bank since there was already a dispute case filed .To help you with the charges on your account, we can issue a full refund once we can confirm a that the dispute on the charges is withdrawn. I know this is not likely ideal but we have to make sure any cases pertaining to the charges are closed in order for us to refund any charges and make sure no double refunds are processed. If you could kindly contact our support team with your bank on the line to confirm with your bank that the dispute is withdrawn, they can process the refund on the charge that was billed to your account Rest assured, I have placed notations in your account regarding this. We apologize for any inconvenience, please call us with your bank. You may call us at (800)283-6429.Thank you

Total waste of money. A scam if you don't cancel within time frame as you will be charged beyond value of product. Let the buyer beware!!

Sending me products I never ordered and charging me $89.84. The charge is twice not just once a month.
Sending me products I never ordered and charging me $89.84. The charge is twice not just once a month. You can not even call to cancel because there is no number. No where in the ad does it say to cancel after the free sample.

Desired Outcome

I want my money of $89.82 and $89.84 back. This was charged for one month on 4/30/2019.

Keto Burn Xtreme Response • May 06, 2019

Hello ***,When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the products if you do not call to cancel and return.https://www.tryketoburnxtreme.com/https://www.tryketoburnxtreme.com/terms.phpYour trial started when you ordered the products on 03/08/2019 which you paid shipping and handling fees of $4.95 & $5.95. Your trial ended on 03/24/2019, in which we didn't receive any call from you thus, your account has been kept active. We have cancelled your account today (05/06/2019) and as a ONE TIME courtesy, we have refunded you back $89.84 and $89.82 without the need to return any of our products. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.Rest assured, the account is cancelled and you wont receive any further charges. If you have any further questions or concerns please contact us directly at (800)283-6429. Thank You

HORRIBLE

They keep charging my credit card for products that I did not order from them it got to the point where I had to have my credit card cancelled. First they credit me for the amount of $178 and then they turned around and charged me for four more times for the amount of $89 for some a product that I did not order. I contacted them and told them I never ordered or received the products they are charging me for. So they credited me for the $178 called the credit card company and told them the situation and the they said they would cancel the card and send me a new one with a different number. But before the card got cancelled the charged my card for the $89 four more times. I would liked them to be checked into for this matter. thank you and have a nice day

Desired Outcome

Modification/discontinuance of I would like to let them know that I do not want to be further charged for products that I have never received and that my credit does not get ruined because of this. No more further contact with me and turned to in

Keto Burn Xtreme Response • Jun 05, 2019

Mr.When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the products if you do not call to cancel and return the product.https://www.tryketoburnxtreme.com/https://www.tryketoburnxtreme.com/terms.phpYour trial started when you ordered the products on 2/23/2019 which you paid shipping and handling fees of $4.95 & $5.95. Your trial ended on 3/11/2019, in which we didn't receive any call from you thus, your account has been kept active. You had called to cancel on 4/22/2019 and your account had been refunded a ONE TIME courtesy credit of $45 each without being required to return the product. We are willing to process an additional refund but since you had already filed a dispute through your bank. Because of the dispute or any cases pertaining to the charge were confirmed on your account, our representative and supervisor were no longer able to refund any charges to make sure no double refunds are processed. If you have any further questions or concerns please feel free to call me directly at 813-518-8855 my name is Jesse and I am here to help!

I ordered the keto extreme and the detox pills with a subscription and a guarantee to cancel anytime. No one will let me cancel and they keep sending.
I ordered the keto extreme pills and the detox pills with a subscription. After I got the first order, I called to cancel, they are no good. No one will let me cancel and they keep sending the pills and getting the money off my card. When I call, they act like they don't know who I am and tell me I have never ordered from them but yet they keep sending them to me and getting my money for them. I want this subscription cancelled and I never want another pill or anything from them. I want them to stop just literally stealing my money.

Desired Outcome

Cancel My subscription and stop sending the pills and STOP taking my money. Stop lying about doing it too.

Keto Burn Xtreme Response • May 07, 2019

Hello ***,When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the products if you do not call to cancel and return.https://www.tryketoburnxtreme.com/https://www.tryketoburnxtreme.com/terms.phpYour trial started when you ordered the products on 02/02/2019 which you paid shipping and handling fees of $4.95 & $5.95. Your trial ended on 02/18/2019, in which we didn't receive any call from you thus, your account has been kept active. You had called on 05/06/2019 and requesting to cancel your subscription and the CSR was able to cancel it.We do not normally do this but as a ONE time courtesy we went ahead and process a refund of $89.84 for Keto Burn Xtreme and $89.84 for Detox Burn Xtreme today 05/07/2019, you should see a refund on your account within 3-5 business days. If you have any further questions or concerns please feel free to call me directly at (800)283-6429.Thank You

0-stars
I too was thinking I was getting a free trial now
When the free trial came there was no information included stating I was signing up for more than the free trial
There was also no information to cancel or order more if I chose
I tried to see if there was a way to contact company
Could not find any information
30 days later I received more pills and 3 charges for $89+
DO NOT GET THESE PILLS!!!
SCAM and a HALF

I ordered free sample. Was signed up unknowingly for $89.84 per month fee. I was given no information on this
I ordered a free sample. I was not given any information that I was being signed up for a monthly program charging my credit card $89.84. I called the number on my credit card 3 times with no answer but a recording. 3 times I left a message with name and number and no one called me back. I was charged again the next month. This was a scam.

Desired Outcome

I want my money refunded to my credit card company. I want them to not scam other people.

Keto Burn Xtreme Response • Apr 30, 2019

Hi ***,

When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the products if you do not call to cancel and return the product.

https://www.tryketoburnxtreme.com/
https://www.tryketoburnxtreme.com/terms.php

Your trial started when you ordered the products on 02/11/2019 which you paid shipping and handling fees of $4.95. Your trial ended on 02/27/2019, in which we didn't receive any call from you thus, your account has been kept active. On 04/29/2019 you called us and the CSR advise you to call us with the bank since there was already a dispute case filed.

To help you with the charges on your account, we can issue a full refund once we can confirm a that the dispute on the charges is withdrawn. I know this is not likely ideal but we have to make sure any cases pertaining to the charges are closed in order for us to refund any charges and make sure no double refunds are processed.

If you could kindly contact our support team with your bank on the line to confirm with your bank that the dispute is withdrawn, they can process the refund on the charge that was billed to your account

Rest assured, I have placed notations in your account regarding this.

We apologize for any inconvenience, please call us with your bank. You may call us at (800)283-6429.

Thank you

Customer Response • May 01, 2019

(The consumer indicated he/she DID NOT accept the response from the business.)
They did not say when I spoke with them today 5/1/19 that they would return my money. She said they would let it go through the process with my "bank". She said she could not authorize a reimbursement but that I had to wait and let it go through the investigation. So, I still do not know if I am going to get my money refunded.

Keto Burn Xtreme Response • May 01, 2019

Ms. Brownman

To help you with the charges on your account, we need to confirm that the dispute on the charges is withdrawn. We have to make sure any cases pertaining to the charges are closed in order for us to refund any charges and to make sure no double refunds.

We apologize for any inconvenience, please contact us with your bank on the other line (3 way call) . You may call us at (800)283-6429.

Thank you

Customer Response • May 07, 2019

(The consumer indicated he/she DID NOT accept the response from the business.)
After speaking with my credit card company I was advised not to drop the dispute until they can investigate my claim with this company. Keto Burn has until May 29, 2019 to respond to the credit card company. I cannot drop the dispute until they respond. I just want to add had I seen anywhere on the website that I would be charged this much money I would have NEVER ordered the free trial. I feel this was a sham procedure by this company to unsuspecting customers.

I bought a trial of the Keto Burn Xtreme a month ago. They charged me and are still sending me bottles of the product when I only wanted one bottle.
I bought Keto Burn Xtreme about a month ago, thinking it was a free trial and only paying $4.99 in shipping. Instead they charged me more and I just received another bottle of the product when I only wanted one bottle from them. I want them to stop sending me the product and charging me when I only want the one bottle I have.

Desired Outcome

I don't want anymore bottles sent to me and I don't want to be charged anymore.

Keto Burn Xtreme Response • Apr 30, 2019

Hi ***,When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the products if you do not call to cancel and return the product.https://www.***.com/https://www.***.com/***Your trial started when you ordered the product on 03/06/2019 which you paid shipping and handling fee of $4.95. Your trial ended on 03/22/2019, in which we didn't receive any call from you thus, your account has been kept active. We do not normally do this but as a ONE time courtesy we have refunded your account today (04/30/2019) for $89.84 and cancel your subscription, without being required to return the product. You should see a refund on your account within 3-5 business days. If you have any further questions or concerns please feel free to call me directly at ***. Thank You

Customer Response • May 01, 2019

(The consumer indicated he/she ACCEPTED the response from the business.)I accept there response because I should of contacted them to cancel the trial. But they should put it in fine print and where customers can see so that this doesn't become a continuing issue.

They charged my credit card without authorization. I filed a complaint with my credit card company.
My order *** was shipped via USPS First Class Mail on 3/19/2019. The order was placed on 03/19/2019. I only ordered the Extreme pills and they included a bottle of Detox pills as well. I emailed the company to advise them of this. No response was given. The next thing that happened was a charge on my credit card in the amount of $89.84 which is in dispute and still pending. The only documentation number I have is RMA number: *** which they included on an email for the products return. I have yet to return the products which the above charge is still pending.

Desired Outcome

I absolutely want the charge removed from my credit card. They have not acted with full disclosure. The order was a "trial" order; not meant to be a continuance. There was no information given as to additional charges made without my authorization and no product forwarded for those charges. It is my firm belief that this company is conducting itself as a "scam" operation and should be dissolved immediately to protect the public.

Keto Burn Xtreme Response • Apr 29, 2019

Ms.When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the products if you do not call to cancel and return.http://www.tryketoburnxtreme.com/https://www.tryketoburnxtreme.com/terms.phpYour trial started when you ordered the products on 3/19/2019 which you paid shipping and handling fees of $4.95 & $5.95. Your trial ended on 4/4/2019, in which we didn't receive any call from you thus, your account has been kept active. To help you with the charge on your account, we can issue a full refund once we can confirm a that the dispute on the charge is withdrawn. I know this is not likely ideal but we have to make sure any cases pertaining to the charge are closed in order for us to refund any charges and make sure no double refunds are processed. If you could kindly contact our support team (800-283-6429) with your bank on the line to confirm with your bank that the dispute is withdrawn, they can process the refund of $89.84.Rest assured, I have placed notations in your account regarding this. Thank You!

This company is defrauding people with their advertisement for free product just pay S&H and then charge your card for an astronomical sum!
In Feb 2019 I was looking for a fat burner and come across a website that said try bottle of keto burn extreme for free just pay 5.95 for S&H. When the product arrived it included Detox Burn xtreme which I did not order. The box did not include any information on how to contact the company. 20 days later I received 2 separate charges for 89.95 & 89.95 for these two items. I did not authorized this and contacted my bank after several attempts to call a number I found online for them but it was a bunk number. I contacted my bank to dispute this and after they looked into it they said the company told them I had signed up for a trial and that is why I was billed. This is not true. I am a very detail oriented person and look for this type of thing. After trying to explain this to my bank and that I was completely defrauded they said it's usually upon checkout when it says its a trial and you have to call and cancel. Therefore, I went back on the website, ordered another bottle and went to checkout. Nothing of the sort popped up. I took snapshots of this on my phone for use against this case. I cancelled that order within 5 minutes. I have since since reviews on the Revdex.com website in Florida against this company and they are the EXACT complaints that I had! This company needs to be shut down as they are completey fraudulant and somehow I want to get my money back!

Desired Outcome

Refund for fraudulent transactions

Keto Burn Xtreme Response • Apr 29, 2019

Ms.,

When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the products if you do not call to cancel and return.

http://www.tryketoburnxtreme.com/
https://www.tryketoburnxtreme.com/terms.php

Your trial started when you ordered the products on 2/18/2019 which you paid shipping and handling fees of $4.95 & $5.95. Your trial ended on 3/6/2019, in which we didn't receive any call from you thus, your account has been kept active.

To help you with the charge on your account, we can issue a full refund once we can confirm a that the dispute on the charge is withdrawn. I know this is not likely ideal but we have to make sure any cases pertaining to the charge are closed in order for us to refund any charges and make sure no double refunds are processed.

If you could kindly contact our support team (800-283-6429) with your bank on the line to confirm with your bank that the dispute is withdrawn, they can process the refund of $89.84 & $89.82.

Rest assured, I have placed notations in your account regarding this.

Thank You!

Customer Response • May 16, 2019

This response was taken verbally by the Revdex.com:

As of 5-15-19 I have not received a refund.

Customer Response • Jun 04, 2019

Ms Tawnia,

It was right after I contacted the Revdex.com did they say they would refund my money if I give them proof my bank did close the dispute. I did exactly what they asked me and that was to have my bank on the phone in order to provide them with proof my bank did indeed take the money out of my account. Once in the bank I had them on the phone trying to get them to refund my money but they said my account is closed and they won't refund it! They have said two different things. They have given me the runaround but I won't stop trying to retrieve the money they have stolen from me!! I have several emails from this company saying they would refund my money if I told the bank to not inquire anymore. They lied again! Please help advise me in this matter.

Sincerely

Keto Burn Xtreme Response • Jul 03, 2019

Ms.

To help you with the charge on your account, we can issue a full refund once we can confirm a that the dispute on the charge is withdrawn. I know this is not likely ideal but we have to make sure any cases pertaining to the charge are closed in order for us to refund any charges and make sure no double refunds are processed.

If you could kindly contact our support team (800-283-6429) with your bank on the line to confirm with your bank that the dispute is withdrawn, they can process the refund of $89.84 & $89.82.

Rest assured, I have placed notations in your account regarding this.

Thank You!

My story is the same as the others on this site. I ordered Keto Burn Extreme for my wife after clicking on a link on my local news station's ap. They offered the product for $4.95 with free shipping. When the order arrived it included Detox Burn extreme which I did not order. I never heard another word from them until two months later when they charged my debit card $89.84 & $89.82. Two days later a box with two bottles arrived. I called them twice to dispute the charges and to get info on how to return the product. The first person hung up on me. The second cancelled future orders and told me there would be a $40 restocking charge if I returned the product. While I was trying to get the return instructions, she hung up on me too. In a few minutes I received an email saying future orders were cancelled but no information was provided on where to return the product for a refund. I retuned the product to the return address on the box which in this case was Tampa. I am disputing the VISA charges through my credit union and I received a reversal of the charges which were credited to my account. I am providing a copy of all these complaints to my credit union as evidence this is a fraud. For those of you who have been burned like me I suggest you try the same thing with your credit card provider. Chargebacks are expensive for the merchant who is charged back and if they get enough of them their accounts are locked down and their funds are frozen while the disputes are resolved. Good luck, maybe we can collectively give these guys some heart burn.

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Address: 10028 S Church Ave Ste 18827, Tampa, Florida, United States, 33629

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