Keto Burn Xtreme Reviews (%countItem)
Keto Burn Xtreme Rating
Address: 10028 S Church Ave Ste 18827, Tampa, Florida, United States, 33629
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www.healthylifedetox.com
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SCAM! They stole money from my account!
I'm only giving this a 1-star because I can't go lower. I order a trial bottle for around $6.29 (just for shipping). That's it. They charged my account the $6.29, then $89.90 and $18.00 all in the same month, WITHOUT AUTHORIZATION. I didn't order or receive any additional products. They stole money out of my account.
DO NOT ORDER FROM HERE. They have an F rating on the Revdex.com for a reason. There are numerous complaints for a reason. They make their money but allowing you to spending $6.00 to try and then steal money out of your account now that they have your information.
This organization is a total scam!!! My wife ordered a sample of Keto Burn Extreme for $6.50. Within two weeks our credit card was debited $89 two times without any knowledge from my wife. When I found these charges, I immediately called my credit card company to file a dispute and I also cancelled my credit card to stop any further charges. When I contacted this company to ask for our money back, they refused, saying that the original offer included text that discribed their marketing plan. DO NOT DEAL WITH THIS COMPANY.
Charged for something not ordered.
I recently ordered a trial bottle of the Keto Burn Extreme. I did not order the cleanse which they sent and charged me. Nowhere on the receipt that I received did it mention that I would have to cancel anything or they would charge me full price. I found an $88.40 charge on my debit card this morning that I did not authorize. I have been waiting on the phone for them to pick up for 30 minutes.
I want a refund of the money they actually stole from me and to have me removed from their files, cancelling any account they may have created. I do not want anything more to do with this company.
We attempted to search her across all database and she does not come up.
Please provid us more information.
Thank you
(The consumer indicated he/she ACCEPTED the response from the business.)
From further research, it appears this company has many distributors. I received my bill from a CA company and the bottle lists Denver as the address. They have numerous phone numbers that all route to the same clearinghouse with the same identical message and elevator music.
I have put a stop payment and block on this company as well as some sort of cleanse company they fraudulently sent and charged me for.
If this doesn't work, I will go my Cyber Crimes unit for further assistance.
Thank you for trying to assist.
All around great product! I have tried a handful of other similar products to this, but nothing comes close. Gives me quite a bit of energy throughout the day with no jitters or crashes. This was a must because other products would leave me feeling drained and exhausted. I will definitely be buying more of this once I run out!
All I paid for was shipping and now a month later I am paying $89. I want my money back and cancel everything. No answer when I call.
I ordered a trial of the product and now a month later I am being charged $89. I need to cancel and get my money back. I did not agree to that.
Refund and cancel any subscriptions
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the Number One Keto and Number One Detox, if you do not call to cancel and return the products.
Your trial started when you ordered the products on 03/21/2020 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 04/08/2020, in which we didn't receive any call from you thus, your account has been kept active.
Your account was already cancelled and refunded of $40.00 on 04/09/2020. Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process additional refund of $49.84.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at 800 283-6429.
Thank you
I have 2 Mastercard charges on 3/07 for 2 gold standard products. Charges of $ 6.82 and $6.84.
On 3/27 I have two more charges 89.82 and 89.84.
I have two Mastercard charges on 3/07 for 2 gold standard products. Then on 3/27 I have 2 more charges for 89.82 and 89.84.
I did not order these items. I do not have these items. I did not ever receive these items.
I don't know what they are. or who ordered them.
I have not been able to reach a live person when I have called Mastercard with my complaint.
I would like the charges to be adjusted
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the KetoGeniks Keto and KetoGeniks Detox, if you do not call to cancel and return the products.
Your trial started when you ordered the products on 03/05/2020 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 03/24/2020, in which we didn't receive any call from you thus, your account has been kept active.
We went ahead and cancel your account today (04/06/2020). Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process refund of $89.84 and $89.20 and you will received the refund through E-Check and it will be sent out tto your email address @ ***@hotmail.com.
If you have further questions or concerns please feel free to call us directly at (866) 225-9530.
Thank you
I would like to cancel further delivery of Ketoburn . I have called several times
NO answer. Sent sig req. letter. Cost is too much,not as advertised
Want to cancel further delivery of product. Called several times but phone is never
answered. Price goes up every delivery, last was $80. , I would like them to stand behind a good business practice and talk to
the customer. I don't want the product once I have reached a goal. Thank you
for any intervention you can do. No product number.....Started this about 10/19.
problem date 1/2020. AUTO PAY (which the bank will help me stop)
I just sent them a letter of cancellation (again) This time they have to sign for it.
Cancellation of product ............no more payments for product
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the KetoBurn Xtreme and DetoxBurn Xtreme, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 07/09/2019 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 08/07/2019, in which we didn't receive any call from you thus, your account has been kept active.
We went ahead and cancel your account today 03/24/2020.Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process a refund of $89.84.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at 800-238-6429
Thank you
SCAM SCAM SCAM I cancelled the subscription within like two weeks of the 30 day trial. I was charge shipping, I was charge a 'discounted' price of $37. Now I see that I have been charged almost $200 for product I cancelled and did not receive. I have disputed these charges with my credit card company and managed to get through to the company at 844-4*3*11685. I am now on eternal hold while the csr 'checks with her supervisor'. I will continue to dispute any charges with my credit card company if they continue. I can't believe I fell for this baloney. Be as smart as I thought I was and DON'T FALL FOR IT.
I called and canceled over 2years ago and they are still trying to take money on my credit card. They will not refund my credit card.
2018 was initial order. But I cancelled right away. They are still trying to take money out of my account.
Refund $39.99 that they charged on my credit card.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the Keto Burn Xtreme, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 12/25/18 which you paid shipping and handling fees of $4.95. Your trial ended on 01/13/2019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account today (03/03/2020. Rest assured, the account is cancelled and you wont receive any further shipments.
Upon checking your account we were not able to charge you for $39.99.
If you have further questions or concerns please feel free to call us directly at (800)283-6429.
Thank you
I ordered a free shipment of keto burn and received one shipment. It did not state it was a subscription. They continued to charge 11 times
They have been charging my credit card for 12 months and I did not receive the product
Refund from the past 11 months of $89.84 and 89.82 per month
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the Keto Burn Xtreme and Detox Burn Xtreme, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 03/09/2019 which you paid shipping and handling fees of $4.95 and $5.95. Your trial ended on 03/25/2019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account through contacting our Customer Service Support on (02/20/2020).Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process refund of $89.82 and $89.84.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at (877) 242-8554.
Thank you
(The consumer indicated he/she DID NOT accept the response from the business.)
We were charged 11 times for a product that we only received once. I asked for the tracking numbers and they told me they would give them to me but they never did. They also hung up on me when I first called to ask about only
Receiving one shipment in March of 2019. We never canceled the subscription because we thought that our son was receiving protein powder in college. My husband ordered keto burn but on the credit card statements it says we are being charged by natural detox and natural lean. This is a scam and we demand our money back for 10 times of being charged almost $90 twice a month for nothing.
(The consumer indicated he/she DID NOT accept the response from the business.)
This company is a fraud and they never actually sent the product that they charged me $180 for each month since March 2019. I asked for the tracking numbers and they said that they would send them and they never did. I went to the postmaster and he looked up the shipment and that they did give me a tracking number for and there was no such tracking number. I want my money back. I only received the first month shipment and that is why I never canceled the order. I was not receiving any products and I thought my son was ch Being charged for a protein powder that he uses. I tried to work with Chase on the charges and they say that the company provide a product or made it available to me so that I wasn't eligible for a refund through them but the problem is I never actually received any of this imaginary product.
I ordered 2 free trails thru this company they then took 89 and 89 off my card without my permission when I called to get my money back they would
This company took 2 payments off my card for 89 each with out my knowledge when I called customer service they would only give me a partial payment back I want my entire payment back. I don't even remember what card I used but I'm still very upset that this company got away with this and when I was stuck with there very expensive products they didn't even work and that made me even more depressed and upset. I just want my full refund back.
I want a full refund for the products I purchased but I can't remember what card I even used or if I even still have the card to even receive the refund I'm very upset I was charged 180 for products that didn't even work.
Hello ***,
We attempted to search her name and email address across all database and she does not come up. If she can provide more information about the charge we gladly help your concern.
Thank you
I ordered the product with the hopes that it would work. It took almost a month to receive the First shipment. I want my money back
My shipment took almost a month. I've taken only 2 days yet they just billed me TWICE for $89.95. I did not ask for that and have not even been given a chance to try it. This is a scam. You can't even go to the website to cancel. I need two things 1) I want this months $180 refunded ASAP and 2) I do not want them or to be billed any further. This is a disappointing business practice.
I want my $180 that you just took out refunded ASAP.
Hello ***,
We tried to search your account using your name, email address and address, however no information came up.
If you can provide us more information we are happy to help you with your concern.
Thank you
I ordered 1 month & continue to receive & being charged
monthly. I placed a 1 time order. The company continues to
debit my account monthly & send pro
I ordered 1 month & continue to receive & being charged
monthly. I placed a 1 time order. The company continues to
debit my account monthly & send products. I did not want to
sign up for a subscription. My account had 2 separate debits
this month for $89 each. I did not authorize this.
Desired Outcome
I would like to stop receiving the products & would like my
money back for this month. I would like to stop any
subscriptions with this company
I would like to stop receiving the products & would like my money back for this month. I would like to stop any subscriptions with this company
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the KetoGeniks Keto and KetoGeniks Detox, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 01/06/2020 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 01/11/2020, in which we didn't receive any call from you thus, your account has been kept active.
We went ahead and cancel your account today (01/30/2020). Rest assured, the account is cancelled and you wont receive any further charges.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process a refund of $89.82 and $89.84.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at 866-225-9530
Thank you
They charged me 160 bucks without authorization. Phone NOT answered and website is dead .
SCAM!!!
The products didn't work. Have been trying to cancel prior to my 30 day free trial but cannot get response via email and cannot reach anyone by phone
Purchased for 30 day free trial. Immediately threw away product because it made me sick. Have tried to cancel via email and tried to call customer service but am only placed on a hold for endless amount of time....longest has been 52 minutes before I gave up. I don't know how to cancel this and quit being charged.
Please refund the $89.82 and $89.84 that you charged during my free trial period and cancel any future charges or shipments as I do not wish to do business with this company ever again.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the KetoGeniks Keto and KetoGeniks Detox, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 01/09/2020 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 01/25/2020, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account through our Email Support on (01/27/2020).
Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process a refund of $89.82 and 89.84
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at 866-225-9530
Thank you
(The consumer indicated he/she ACCEPTED the response from the business.)
Agreed to refund, I am happy with the outcome.
I ordered a product that I thought was to be a one time purchase and now I am being charged $89.84 and $89.82
I placed a couple orders on 1/09/20. I thought they were one time purchases that I paid shipping of $6.84 and $6.82 for. I was surprised when charges of $89.82 and $89.84 were charged to my account. I tried calling customer service and felt very rushed and pressured into accepting a partial refund. I don't want a partial refund I want a full refund and any further orders cancelled.
Cancellation of any further products, refunds to my account in the amounts of $89.82 and $89.84. No further charges to my account.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the KetoGeniks Keto and KetoGeniks Detox, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 01/09/2020 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 01/25/2020, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account through contacting our Customer Service Support on (01/26/2020).
Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process a refund of $89.82 and 89.84
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at 866-225-9530
Thank you
(The consumer indicated he/she ACCEPTED the response from the business.)
The company has offered a full refund, which I accept. They were not willing to do this when I telephoned them on Jan. 28. Thank you.
today on ur site I did the 30 day supply free trail but I am reading lots of complaints and I would like to end my trail and get a refund for the 13$
1/16/20 is when I put the order in and I want to cancel this order. the payment amount was 13$ and sum odd cents. I used my visa card to order these. I don't know the account numbers because I got no information after to order these pills nothing but confirmation my order was received
i would like to receive my 13 sum dollars i spent on the keto pills and the extra different bottle added to my order.
This customer is not affiliated with us. We attempted to search him across all database and he does not come up.
I ordered 1 month & continue to receive & being charged monthly.
I placed a 1 time order. The company continues to debit my account monthly & send products. I did not want to sign up for a subscription. My account had 2 separate debits this month for $89 each. I did not authorize this.
I would like to stop receiving the products & would like my money back for this month. I would like to stop any subscriptions with this company.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the Keto Burn XTREME and Detox Burn XTREME, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 08/17/2019 which you paid shipping and handling fees of $6.84. Your trial ended on 09/13/2019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account today (01/08/2020) and as a ONE TIME courtesy, we have refunded you back today $89.84 and $89.82
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have further questions or concerns please feel free to call us directly at (800) 283-6429.
Thank you
The company has faudgently taking money out of my account and when I tried to dispute charges the company put me on hold and never returned
They has taken 180.00 out of my accout.
My money refund
This customer is not affiliated with us. We attempted to search him across all database and he does not come up.
I received a charge on my debit card for $89.84. I called the phone number on the charge my bank provides and they hung up. I did not order.
December 19, 2019. Bank debit card charged $89.84 for a diet pill I never ordered. I absolutely would not order pills online. I called the number 888-832-6014 given by my bank and when I started asking questions, Toni (female) hung up on me. I tried calling back and I was on hold for three hours and nobody answered. The rep (Toni) was whispering and would not answer questions which leads me to believe this is a scam. I wish to receive the refund back to my account of $89.84 immediately.
They need to refund the $89.84.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the KetoGeniks Keto if you do not call to cancel and return the product.
Your trial started when you ordered the products on 11/30/2019 which you paid shipping and handling fees of $6.84. Your trial ended on 12/16/2019, in which we didn't receive any call from you thus, your account has been kept active.
We went ahead and cancel your account today (12/23/2019) and as a ONE TIME courtesy, We were able to process the refund for $89.84.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have further questions or concerns please feel free to call me directly at (866)225-9530. My name is Jesse and I am here to help!