Kevin Powell's Motorsports Charlotte

To Whom This May Concern,We regret that we were not able to make this customer one of our satisfied customers As a courtesy we refunded the full purchase price of the return once the item was successfully received and fully inspected If you would like to speak with us directly please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us and sincerely apologize for the inconvenience that this may have caused.After reviewing this complaint along with our notation history we do show that our customer placed an order via our online shopping cart for a Sonicare FlexCare Platinum Toothbrush on 217: [redacted] On to inquire about her refundAfter reviewing the order history, we were unable to find a record of a return Our Customer Care asked for the return tracking number, at this point our customer was not able to provide one and stated that they would follow up with their Post Office and give us a call back and we spoke with our customer and in an effort to help locate the package, we suggested that our customer start a missing package investigation with the shipping provider used to return the item for refund To date we have not yet received the Sonicare FlexCare Platinum Toothbrush.We here at the FactoryOutletStore.com pride ourselves in excellent Customer Service and sincerely apologize for this situation as customer did not follow our Return Policy to successfully return the item for refundIf you have any additional questions and/or comments please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have checked my account for the refund and today it shows a partual refund NOT FULL as they stated(this ifo is from my account : [redacted] Therefore, I need proof that the remaining balance of $has been refunded! Best regards, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Thank you for ordering with us here at the FactoryOutletStore We apologize for the inconvenience that this has caused you and sincerely regret that you are not happy with the purchase made with usAfter reviewing this complaint along with our notation history we show that the items purchased came with their own builtin software We also show detailed description of each item on our website located at [redacted] We sincerely understand this issue and will refund all Return Fees as a courtesy todayPlease feel free to contact our US Based Customer Relations Department at [redacted] Monday thru Friday from 9am to 4pm Eastern/Standard at your convenience and we will be more than happy to assist you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] At first, I thought that the product worked properlyAfter further use, I learned that the product is fatally flawed, because its alarm goes off prematurely for collisions and inaccurately for lane movementAfter I notified their Customer Service, they refused to supply a shipping label, because they stated one was in the boxIt was notAfter I repeatedly stated their guarantee due to their ridiculous position and argument, I, rightfully, got angryAnd, I told them that they were stupid, because they areAt no point did their Repstate anything about the emailed labelAny delay is due to contracting cancer In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

To Whom This May Concern,We regret that our customer is not happy with the purchase made with us After reviewing this complaint along with our notation history we do show that our customer placed this order after shipping hours on Sunday and the order was shipped on Tuesday 9/*/ This package is currently enroute to its destination.Customer selected our Free Shipping option, therefore no refund is due customer.If you have any additional questions and/or comments please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved If, after returning the product and not receiving a FULL refund, I will open a separate issue.Thank you very much for your assistance in this matter I was happy to see such a speedy resolution Sincerely, [redacted]

To Whom This May Concern,We regret that you are not happy with the purchase made with us and sincerely apologize for any inconvenience that this may have caused.We understand that you purchased the Replacement Batteries for your Dewalt DC/ DW/ DWand are not satisfied with the items We here at FactoryOutletStore pride ourselves in excellent Customer Service and as a courtesy we will refund the purchase price of the item.If you have any additional questions and/or comments please feel free to contact our US Based Customer Relations Department at ###-###-####

Greetings [redacted] ***,Refund of $was issued to you [redacted] card ending *** Please contact your card institution directly for any updates on when this refund will show in your account.If you have any further questions and/or comments please feel to contact us directly at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: My complaint WAS PARTIALLY resolved The charges for the GPS unit ($419.99) and the warranty ($39.95) were refunded on @ 9pm CST Today, I again confirmed with UTM Distributing (the business to whom I mailed the returns to per the incorrect instructions provided by [redacted] ) that they had in fact shipped the GPS and the MOUNT in ONE BOX on to FactoryOutletStore (NY) and they confirmed receipt by FactoryOutletStore of BOTH GPS & MOUNT items (via multiple e-mails according to UTM Distributing) on Therefore, I have not been fully refunded and of course CANNOT keep the mount as I DON'T HAVE IT (it was returned to FactoryOutletStore along with the GPS unit in the SAME BOX! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us and sincerely apologize for the inconvenience that this has caused.After reviewing this complaint along with our notation history, we do show that we have spoken to our customer regarding this mis-shipment and have previously made arrangements to have the incorrect item picked up and the correct item shipped Customer should receive the return label within hours and should have the correct item shortly.If you have any questions and/or comments please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us and sincerely apologize for the inconvenience that this may have caused.Our customer purchased the replacement shaver heads via our online shopping cart located at [redacted] where our Return Policy & Procedures are listed: [redacted] As well as a summary on our customer's receipt: [redacted] Customer contacted us on to state that the shaver head was broken and our Customer Service Agent provided our customer with directions on how to return the item for inspection and consequent exchange as we understand that some items may be damaged in transit.We are more than happy to assist our customer to receive a working item as we pride ourselves in Excellent Customer Service We will have one of our Customer Service Agents contact customer today 8/*/to help solve this issue.If you would like to speak with us directly please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us and sincerely apologize about the inconvenience that this may have caused. After reviewing this complaint along with our notation history we do show that we have tried everything in our power to... make this customer one of our Satisfied Customers. Our customer purchased the RC9485T-LMB GPS unit with us on 816. On 1016. Customer contacted us again on 2/*/17 .. now with three months of use on the replacement item .. to request to return the item as he stated "it was too difficult to use". We here at FactoryOutletStore pride ourselves in excellent Customer Service and as a courtesy we will accept the item for refund provided customer returns the item per our Return Policy. If you would like to contact us directly please feel free to reach out to our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us. We do show that we shipped exactly what was on the customer's invoice while we understand that the customer's complaint.As a courtesy we will refund the full purchase price of the item within 24... to 48hours.If you have any questions and/or comments please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard

We apologize for shipping the wrong item to you and acknowledge the mistakeWe will be shipping out your replacement order per your exact specifications as soon as possibleWe will continue to honor the pricing, and as a courtesy we ask you keep the Lenovo 4X80F& Lenovo LEN-4X80Hfor the inconvenience We have scheduled a [redacted] pick up to retrieve the incorrect laptopOnce all items are successfully returned and inspected we will process your exchangeWe sincerely apologize about this issue and have contacted the Manufacturer directly regarding this issue for our records and have update our advertising as neededIt was a pleasure assisting you and resolving your claimIf you have any further questions feel free to contact us directly ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Thank you for your feedback and again, we apologize for the error

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:The response was totally untrue I have contacted Braun numerous times by phone, the latest being and delivered at 12:08pm on 5/*/16, [redacted] tracking # [redacted] **I also tried calling Braun on the number the provided in their response to Revdex.com and after a minute wait I gave up They have been non-responsive at best In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: A purchase was never completed The item ordered was never shipped, however a [redacted] tracking number was requested from the company and our Visa was charged After requesting multiple inquiries, no followup contact was made by the company A cancellation message was received in my wife's mail box, consequently the refund has not appeared in our [redacted] Account Our attorney and representatives from Chase Manhattan Banking will monitor and if a refund is received as promised, I will close this complaint In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.How ever the pre paid replacement order which was placed on [redacted] ( without waiting till you refund on returned goods) , not shipped yetthere was an urgency to receive the merchandise ASAP and the reason to 2nd payment as well Sincerely, [redacted]

[redacted] We apologize that your shopping experience with us wasn't as expectedAfter a full review of your order, we have decided to initiate a full refundAgain, apologies for the inconvenienceCustomer Relations