The Chas. Roberts Technician Rick M [redacted] was punctual, polite and thorough. He discussed several issues with me, including the installtion of a Surge Protector for the air handler motor, and installed it on my approval. He performed his work in a timely manner, and to my satisfaction.
Our AC went out in the evening and the house had gotten up to degreesThe technician was at our house within hours of our call and had the AC up and running againIt fast and friendly service
THANK YOU CHAS ROBERTS !!! Yesterday I placed a call about my r/o system not working and Chas had me scheduled within hoursyour technician joe showed up on -time and had given me a full explanation of what was wrong and how me needed to correct issue ( thanks Joe ) I decided to just replace the system as this one was yrs old he called his supervisor Ken and they came up with a very decent price ( thanks Mr Ken ) after discussing price he then ordered system and told me he could install next day which was awesome as I have alot of family coming into town this weekend thanks again for quick service MR Ken David King
Chas Roberts replaced my ac unit and its only yrs old and has been nothing but service calls and I'm sorry from day I spent just shy of on this unit and they've had there hands in it more times then I can count there techs ive had in my home are unprofessional and service after the sale is horrible you are priority when you purchase system and just a number after the sale I purchased extended warranty on my unit still waiting for them to fix my unit one supervisor told me we don't make the equipment which is very true but they do claim to service it they just do so poorly I will buy a swamp cooler if chas roberts was the last company to sell ac horrible experience from day one
This was our second visit from Eugene who was here today to service our air conditioners We find him to be a positive and knowledgeable representative of your company We plan to request him in the future
Jason W [redacted] came by to change the filters for our water softener on November I cannot sufficiently appreciate how professional he was and what a great job he did on a ** System that our builder had installedImportantly, Jason W [redacted] was able to ensure that the yellow light, indicating that the filters needed to be changed became green againThis is not quite as simple to do as one might imagineFurthermore Jason W [redacted] showed me the know-how as to how to accomplish thisJason W [redacted] will be the person we will request every time that there is a pluming support matter from Chas Roberts
We had our AC worked on earlier this month by Chas RobertsMarcus came out and did a great jobHe took care of everything and our AC works perfectly nowI highly recommend Chas Roberts!
I have had my A/C and Furnace Systems under annual contract with Chas Roberts for the years I have owned my home During last summers inspection the Chas Roberts Engineer notice that my AC unit was drawing way to much power He researched the problem and we corrected the problem before the unit failed in degree weather He also saved me a lot of money as the he caught the problem before the faulty unit sucked up all my solar credits Well trained - courteous - on time - affordable - what more could you ask for[redacted] in Buckeye
We went with Chas Roberts as they were the ones who installed our AC unit when we built our home, after only being in our home since February our AC went out, so we called them out, we called on Sunday they couldnt come until Tuesday, the technician came out and said we were really low on the gas in the AC unit and we needed another 5lbs of it for our unit to run, he also stated we had a leak but could not find itSo we paid over $to have it filled, and he said they will send another technician out a week later to look for the leak again, and our best bet is to wait until fall and cooler weather so they can do a much more thorough search, but our AC will have to be shut off at least a week to do it, and he quoted us $for that, well today is Tuesday, exactly a week later and this man shows up, very nice, but again, can NOT find the leak and tells me that our freon in our AC unit is low by 4lbs and it will be almost $to fill it and if I dont fill it today that our AC will not be working in a week, and that our best bet is to wait until fall and cooler temps to do the more in-depth search for the leak but then tells me it will be $dollars, So now our only option is to continue to fill our AC unit and spend around $a month to KEEP FILLING THE FREON???? Chas Roberts sent out technicians and could not find said leak, but wants to keep charging us to fill our AC unit until around October and we can go without air.....my complaint is how do you know its a leak when different techs came out, neither could find anything, but both wants us to spend money to fill it or we will be without air, I have a month old and also work from home, we DO NOT have that kind of money, I feel like we are being ripped off and lied to, why can anyone find a leak? why cant they tell me why we are loosing the gas? how do they expect anyone to have an extra $a month to fill it just to have AC? I feel like they just want out money, and want to keep having techs come out to fill our unit, but not resolve the issue, I will not give Chas Roberts another penny and will not recommend them to anyone I know
Nizar is to be commended for his continued professional and personable serviceHe has been servicing my A/C unit for many years now!! I always request him for my two annual CAP program visitsHe is on time, calls ahead, explains everything to me in terms that I can understand and always looks for ways to help me afford keeping my unit as 'healthy' as possibleGreat technician and person!!
Very fast and professional serviceWe are under a heat advisory and was concerned about how long it might take to get serviced and didn't take long at all and under warranty!!! Very happy and nice employees
I recently was having an issue with my heat pump and since ChasRoberts installed my system I called them to check my systemA technician name Cody came out and diagnosed my problem and made a repair within minutes Based on this experience I would highly recommend ChasRoberts to anyone who is seeking a professional company in the A/C Plumbing business
Hi, I’m [redacted] I am a property manager for a lot of homes in Gilbert, San Tan, & Queen Creek I want to thank a service technician, Ryan U***; as well as Chas Roberts, for supporting Ryan as he always does more than a great job on our homes Ryan has been to of my properties, repaired units, maintained others (some have more than one) and and he is very thorough and covers every part of our AC and Heat systems He cleans up his mess and sometimes a little of our tenants mess Some tenants say they’ve seen a web page showing he’s an [redacted] It’s amazing, to think Chas found such a gem Our tenants love him, when they say they’re a tenant, he asks if a landlord is available for recommendations or if they have a limited power of attorney for repairs We’ve started sending our tenants POA’s so he can do workSeveral ask why other techs are so messy or fast, he told them, “we’re all experts at something, I like to be careful because this is your home and Chas Roberts wants to give you the Best That means I give you my best.” I hope I meet him because I’d like to buy him lunch and get a warranty for each unit as we replace them Genuinely a pleasure to have Ryan in our homes of stars, best of the techs that serve our [redacted] home corporate rentals Perfect Chas Roberts Thank you and Thank Ryan from all of us!
Had my unit serviced again, as I do every year, by Chas Roberts Air ConditioningOnce again Chas Roberts sent the best of the bestA young man named ClaytonClayton was Knowledgeable, courteous, and patientMy central unit is now ready to keep us warm this winterThank you Chas Roberts
OUTSTANDIGLY POSITIVE Experience !! Both, my purchase and an early equipment problem (caused by me) expediently corrected by a ChasRobert Tech at 7PM !
Chas Roberts' tech Brandon deserves this reviewHe worked up in our attic which had to be plus for hoursHe would not come down until he found the problem we were having with cooling and air flowAfter process of elimination he found the problem and made the necessary repairsThru out the process he was very courteous and professional.If all the techs are like Brandon I would not hesitate in recommending Chas Roberts
year extended warranty purchased on $on [redacted] a/c unitI called to schedule a service check on my unitWas told my warranty expired in May of They stated that this extended warranty actually started on the date my new unit was installed at our new home in May which would equal the years There is no indication on my receipt that warranty started back in They continued to say that they spoke to my husband (passed away ***2016) back in about this and he was in agreementWhy would we even agree to that when our paperwork was for yearsI have tried reasoning with [redacted] but [redacted] keeps saying "even though it's not on my receipt that is the policyrepresentation and failure to honor what I paid for
I called Chas R*** in the morning yesterday and they had a tech out later that afternoon who was extremely helpfulHector problem-solved my a/c situation and came up with a perfect fixMy a/c is blowing super cold now and I'm extremely pleasedHe was a true professional and went above and beyond to make sure my house had cold ac before he leftI don't leave recommendation remarks very often, but this was a great reason to do so
Chas Roberts was excellent in responding to my clogged sewer line on a Sunday evening Santiago's demeanor, professionalism, and technical expertise were outstanding It took 4+ hours and power augers to resolve the issue Absolutely outstanding service
This was our second visit from Eugene who was here today to service our air conditioners We find him to be a positive and knowledgeable representative of your company We plan to request him in the future
The Chas. Roberts Technician Rick M [redacted] was punctual, polite and thorough. He discussed several issues with me, including the installtion of a Surge Protector for the air handler motor, and installed it on my approval. He performed his work in a timely manner, and to my satisfaction.
Our AC went out in the evening and the house had gotten up to degreesThe technician was at our house within hours of our call and had the AC up and running againIt fast and friendly service
THANK YOU CHAS ROBERTS !!! Yesterday I placed a call about my r/o system not working and Chas had me scheduled within hoursyour technician joe showed up on -time and had given me a full explanation of what was wrong and how me needed to correct issue ( thanks Joe ) I decided to just replace the system as this one was yrs old he called his supervisor Ken and they came up with a very decent price ( thanks Mr Ken ) after discussing price he then ordered system and told me he could install next day which was awesome as I have alot of family coming into town this weekend thanks again for quick service MR Ken David King
Chas Roberts replaced my ac unit and its only yrs old and has been nothing but service calls and I'm sorry from day I spent just shy of on this unit and they've had there hands in it more times then I can count there techs ive had in my home are unprofessional and service after the sale is horrible you are priority when you purchase system and just a number after the sale I purchased extended warranty on my unit still waiting for them to fix my unit one supervisor told me we don't make the equipment which is very true but they do claim to service it they just do so poorly I will buy a swamp cooler if chas roberts was the last company to sell ac horrible experience from day one
This was our second visit from Eugene who was here today to service our air conditioners We find him to be a positive and knowledgeable representative of your company We plan to request him in the future
Jason W [redacted] came by to change the filters for our water softener on November I cannot sufficiently appreciate how professional he was and what a great job he did on a ** System that our builder had installedImportantly, Jason W [redacted] was able to ensure that the yellow light, indicating that the filters needed to be changed became green againThis is not quite as simple to do as one might imagineFurthermore Jason W [redacted] showed me the know-how as to how to accomplish thisJason W [redacted] will be the person we will request every time that there is a pluming support matter from Chas Roberts
We had our AC worked on earlier this month by Chas RobertsMarcus came out and did a great jobHe took care of everything and our AC works perfectly nowI highly recommend Chas Roberts!
I have had my A/C and Furnace Systems under annual contract with Chas Roberts for the years I have owned my home During last summers inspection the Chas Roberts Engineer notice that my AC unit was drawing way to much power He researched the problem and we corrected the problem before the unit failed in degree weather He also saved me a lot of money as the he caught the problem before the faulty unit sucked up all my solar credits Well trained - courteous - on time - affordable - what more could you ask for[redacted] in Buckeye
We went with Chas Roberts as they were the ones who installed our AC unit when we built our home, after only being in our home since February our AC went out, so we called them out, we called on Sunday they couldnt come until Tuesday, the technician came out and said we were really low on the gas in the AC unit and we needed another 5lbs of it for our unit to run, he also stated we had a leak but could not find itSo we paid over $to have it filled, and he said they will send another technician out a week later to look for the leak again, and our best bet is to wait until fall and cooler weather so they can do a much more thorough search, but our AC will have to be shut off at least a week to do it, and he quoted us $for that, well today is Tuesday, exactly a week later and this man shows up, very nice, but again, can NOT find the leak and tells me that our freon in our AC unit is low by 4lbs and it will be almost $to fill it and if I dont fill it today that our AC will not be working in a week, and that our best bet is to wait until fall and cooler temps to do the more in-depth search for the leak but then tells me it will be $dollars, So now our only option is to continue to fill our AC unit and spend around $a month to KEEP FILLING THE FREON???? Chas Roberts sent out technicians and could not find said leak, but wants to keep charging us to fill our AC unit until around October and we can go without air.....my complaint is how do you know its a leak when different techs came out, neither could find anything, but both wants us to spend money to fill it or we will be without air, I have a month old and also work from home, we DO NOT have that kind of money, I feel like we are being ripped off and lied to, why can anyone find a leak? why cant they tell me why we are loosing the gas? how do they expect anyone to have an extra $a month to fill it just to have AC? I feel like they just want out money, and want to keep having techs come out to fill our unit, but not resolve the issue, I will not give Chas Roberts another penny and will not recommend them to anyone I know
Nizar is to be commended for his continued professional and personable serviceHe has been servicing my A/C unit for many years now!! I always request him for my two annual CAP program visitsHe is on time, calls ahead, explains everything to me in terms that I can understand and always looks for ways to help me afford keeping my unit as 'healthy' as possibleGreat technician and person!!
Very fast and professional serviceWe are under a heat advisory and was concerned about how long it might take to get serviced and didn't take long at all and under warranty!!! Very happy and nice employees
I recently was having an issue with my heat pump and since ChasRoberts installed my system I called them to check my systemA technician name Cody came out and diagnosed my problem and made a repair within minutes Based on this experience I would highly recommend ChasRoberts to anyone who is seeking a professional company in the A/C Plumbing business
Hi, I’m [redacted] I am a property manager for a lot of homes in Gilbert, San Tan, & Queen Creek I want to thank a service technician, Ryan U***; as well as Chas Roberts, for supporting Ryan as he always does more than a great job on our homes Ryan has been to of my properties, repaired units, maintained others (some have more than one) and and he is very thorough and covers every part of our AC and Heat systems He cleans up his mess and sometimes a little of our tenants mess Some tenants say they’ve seen a web page showing he’s an [redacted] It’s amazing, to think Chas found such a gem Our tenants love him, when they say they’re a tenant, he asks if a landlord is available for recommendations or if they have a limited power of attorney for repairs We’ve started sending our tenants POA’s so he can do workSeveral ask why other techs are so messy or fast, he told them, “we’re all experts at something, I like to be careful because this is your home and Chas Roberts wants to give you the Best That means I give you my best.” I hope I meet him because I’d like to buy him lunch and get a warranty for each unit as we replace them Genuinely a pleasure to have Ryan in our homes of stars, best of the techs that serve our [redacted] home corporate rentals Perfect Chas Roberts Thank you and Thank Ryan from all of us!
Had my unit serviced again, as I do every year, by Chas Roberts Air ConditioningOnce again Chas Roberts sent the best of the bestA young man named ClaytonClayton was Knowledgeable, courteous, and patientMy central unit is now ready to keep us warm this winterThank you Chas Roberts
OUTSTANDIGLY POSITIVE Experience !! Both, my purchase and an early equipment problem (caused by me) expediently corrected by a ChasRobert Tech at 7PM !
Chas Roberts' tech Brandon deserves this reviewHe worked up in our attic which had to be plus for hoursHe would not come down until he found the problem we were having with cooling and air flowAfter process of elimination he found the problem and made the necessary repairsThru out the process he was very courteous and professional.If all the techs are like Brandon I would not hesitate in recommending Chas Roberts
year extended warranty purchased on $on [redacted] a/c unitI called to schedule a service check on my unitWas told my warranty expired in May of They stated that this extended warranty actually started on the date my new unit was installed at our new home in May which would equal the years There is no indication on my receipt that warranty started back in They continued to say that they spoke to my husband (passed away ***2016) back in about this and he was in agreementWhy would we even agree to that when our paperwork was for yearsI have tried reasoning with [redacted] but [redacted] keeps saying "even though it's not on my receipt that is the policyrepresentation and failure to honor what I paid for
I called Chas R*** in the morning yesterday and they had a tech out later that afternoon who was extremely helpfulHector problem-solved my a/c situation and came up with a perfect fixMy a/c is blowing super cold now and I'm extremely pleasedHe was a true professional and went above and beyond to make sure my house had cold ac before he leftI don't leave recommendation remarks very often, but this was a great reason to do so
Chas Roberts was excellent in responding to my clogged sewer line on a Sunday evening Santiago's demeanor, professionalism, and technical expertise were outstanding It took 4+ hours and power augers to resolve the issue Absolutely outstanding service
This was our second visit from Eugene who was here today to service our air conditioners We find him to be a positive and knowledgeable representative of your company We plan to request him in the future