Kohl's Corporation

Upon review, the charge of $is an interest charge that was assessed only once to the accountPer the Cardholder Agreement, interest is assessed on the account when there is a balance on the accountThis account has carried a balance therefore an interest charge has been assessedWe are
unable to waive the interest charge

We received the customer's complaint through a different channel and have advised the customer a refund was already processed on 01/for the order, We encourage the customer to be patient as the credit will appear in an average of seven days back to the form of tender

Upon review of order ***, We confirm all four of the Dyson Vacuums have been received and refunded to the customerFour gift cards were mailed to the customer as that is the form of tender used on the orderIn addition, our records indicate the gift cards were used on a recent order
***The customer was properly refunded and has received the gift cards