Hello, I apologize for the inconvenience this may have causedI do show that this order was duplicatedAs a one-time courtesy I have issued you a full refund in the amount of $37.78, which can be seen on your next billing statementAgain I apologize for the inconvenience this may have caused Sincerely, [redacted] [redacted]
Dear [redacted] ,Thank you for contacting usI understand your gifts did not meet expectationsI am truly sorry, as I know the importance of delivering a smile to someone you care aboutAfter reviewing our records, a full refund in the amount of $was issued to your account; this was the total amount charged to your credit cardUnfortunately, we are unable to refund the $paid using a gift card back to your credit cardWe would be happy to process the refund back to the gift cardPlease contact our team with the gift card serial number and we will process this as soon as possible.Again, we apologize for the inconvenience this has caused and hope you'll trust us to deliver another smile for you soon.Sincerely, Angela M***Executive Priority Services [redacted] ###-###-####
Hello [redacted] , We apologize for any inconvenience during your experience with usWe are committed to our 100% Smile Guarantee and have issued a full refund in the amount of your shipping charge to your accountIt should reflect in your account in 5-business daysFor your inconvenience, we have issued $worth of Savings Pass, which will arrive via email within daysIt is good for a future purchase across our family of brands, located at the top of our website, and is valid for one yearAgain, we apologize for the inconvenience and hope you’ll let us help you deliver another smile soon Sincerely, Susan S [redacted] Executive Services ###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedBut I must say that this was a very painful experience and my time with this company so lesson learnedstrikes and you are outFor now on a May deal with florist directlyLast item:I wil consider this matter over when my wife receives the red roses a promised Sincerely, [redacted]
Good Morning, We apologize for any inconvenience that this has causedI have removed your email address from our data baseUnfortunately, it does take up to days for all emails to be discontinuedIf you continue to receive these emails after the days, please contact us at ###-###-####Sincerely,Lisa D***Team Manager - Executive Priority
Hello,We do apologize your order was not delivered as scheduledWe have issued you a full refund, in the amount of $You should see your refund in 3-business days, depending on your financial institutionWe have also issued you a $Savings Pass, which will arrive in your email in about one weekAgain, we apologize for any inconvenience.Sincerely,Ronald F*1-800-Flowers.com [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have not received a credit or a $voucher in the mail[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I did not ask for the flowers to be delivered on 217, I specifically called in, and spoke with the billing department to cancel that order Billing assured me that they would cancel that order and call me and give me a full refund Due to the mistake on your end, the roses that I initially sent, were not delivered properly, ruining my whatever I wanted to do with someone I liked As a result, I asked to cancel the original order and redeliver the new one on However, the agent failed to cancel the order, and they were delivered on Saturday, 217, which was bad for me Then I specifically canceled the order as I mentioned previously I don't want a partial refund, I want a full refund, it is not my fault and I should not be responsible for your negligence In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have emails showing that a full refund would be expected and it would show up on my billing statementNo where does it say anything about a gift card refundI don't want to ever purchase anything from your company againYou obviously got my money at some point when my wife bought the gift cards, issue me a check for $and that will be fineYour employees sent numerous emails about a full refund to my account which would be reflected on my billing statementis not a full refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Hello, We do apologize for the confusion surrounding you cancellation requestYou order was actually canceled and fully refunded 2/ [redacted] at 9:a.mYour refund total is $and you should see your refund in 3-business days, depending on your financial institutionAgain, we apologize for any inconvenienceSincerely,Ronald F* [redacted]
Hello ***, I show that you called in earlier and we informed you that we authorized you card for $on The order was never processed and the authorization is the only thing we have for you in our banking systemThe authorization was reversed on in our systemThis means your bank should have received the reversal up to business days from the day we issued itYour bank should have released the authorization by nowAs offered before, we can fax your bank the information on the reversal of the authorizationOr please call our Billing Department at ###-###-####They can call your bank with you on the line and get this straightened outThis has been processed in our system and it is now up to your bank to release the authorization.We are very sorry for any inconvenience this has caused.Sincerely,Heather A [redacted] Executive Priority###-###-####
Hello, We've received a response from Bloomnet regarding your complaintPlease look for an email from us, as we do not want to put any personal information on a public website.We apologize for any inconvenience this has caused! Thank you,Courtney S [redacted] 1-800-Flowers.comExecutive Priority###-###-####
Hello, Your refund in the amount of $was processed on Also, your $savings should was issued to your email address Sorry for the delaySincerely, Mandy F*Executive Priority1800-Flowers.com###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Here is the Order Number # [redacted] , copied directly from his accountI obviously know everything about the account and there is not an option to add an additional person on the 1800Flowers site, but I don't care about thatI just want someone to contact him and get this issue resolvedThere is no reason it should have taken days to get someone to contact himA lot of time has been wasted while you continuously sent less than empathetic robotic responsesHe will try to call you back, but he is available for a return call.] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Hello, I am very sorry for the inconvenienceI am showing that the full refund was issued on 5/*/ It could take your financial institution 3-days to process this creditYou have also been issued $in savings passes towards a future order We again, apologize for the inconvenience.Sincerely,Mandy F*Executive Services [redacted] ###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedAfter informing the company of my complaint they have issued a full refund Sincerely, [redacted]
Hello, We do apologize your flowers were delivered a day early and were not the freshestWe have issued you a full refund, in the amount of $You should see your refund in 3-business days, depending on your financial institutionWe have also issued you a $Savings Pass, which will arrive in your email in about one weekAgain we apologize for any inconvenienceSincerely,Ronald F* [redacted]
Hello,We sincerely apologize for the customer's inconvenience The customer placed the order on the web site on Monday May [redacted] and due to the holiday we had a flex delivery Monday preferred/Tuesday acceptable delivery date The customer opted to cancel the order on May [redacted] after it was not delivered.We have accommodated the request for a refund of $issued on May **, Regards, [redacted] Executive Priority Services [redacted] ###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:I ordered the flowers specifically for mothers dayHad I known that I wasn't going to receive them, I would have purchased flowers somewhere elseI waited the entire day to receive those flowers and because I did not receive them, mothers day was wastedI do not wish to accept the $credit because I will never purchase from this company again because I know that I will not receive the products I purchaseI believe that a different course of action is necessary to ensure that other consumers aren't treated in a similar matterBased on the amount and type of complaints against 1-flowers, it appears as though the company has a trend of not delivering products to consumersI am dissatisfied with this resolution and I believe that a different course of action is necessary to address the seriousness of this matter In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Hello, I apologize for the inconvenience this may have causedI do show that this order was duplicatedAs a one-time courtesy I have issued you a full refund in the amount of $37.78, which can be seen on your next billing statementAgain I apologize for the inconvenience this may have caused Sincerely, [redacted] [redacted]
Dear [redacted] ,Thank you for contacting usI understand your gifts did not meet expectationsI am truly sorry, as I know the importance of delivering a smile to someone you care aboutAfter reviewing our records, a full refund in the amount of $was issued to your account; this was the total amount charged to your credit cardUnfortunately, we are unable to refund the $paid using a gift card back to your credit cardWe would be happy to process the refund back to the gift cardPlease contact our team with the gift card serial number and we will process this as soon as possible.Again, we apologize for the inconvenience this has caused and hope you'll trust us to deliver another smile for you soon.Sincerely, Angela M***Executive Priority Services [redacted] ###-###-####
Hello [redacted] , We apologize for any inconvenience during your experience with usWe are committed to our 100% Smile Guarantee and have issued a full refund in the amount of your shipping charge to your accountIt should reflect in your account in 5-business daysFor your inconvenience, we have issued $worth of Savings Pass, which will arrive via email within daysIt is good for a future purchase across our family of brands, located at the top of our website, and is valid for one yearAgain, we apologize for the inconvenience and hope you’ll let us help you deliver another smile soon Sincerely, Susan S [redacted] Executive Services ###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedBut I must say that this was a very painful experience and my time with this company so lesson learnedstrikes and you are outFor now on a May deal with florist directlyLast item:I wil consider this matter over when my wife receives the red roses a promised Sincerely, [redacted]
Good Morning, We apologize for any inconvenience that this has causedI have removed your email address from our data baseUnfortunately, it does take up to days for all emails to be discontinuedIf you continue to receive these emails after the days, please contact us at ###-###-####Sincerely,Lisa D***Team Manager - Executive Priority
Hello,We do apologize your order was not delivered as scheduledWe have issued you a full refund, in the amount of $You should see your refund in 3-business days, depending on your financial institutionWe have also issued you a $Savings Pass, which will arrive in your email in about one weekAgain, we apologize for any inconvenience.Sincerely,Ronald F
*1-800-Flowers.com [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have not received a credit or a $voucher in the mail[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I did not ask for the flowers to be delivered on 217, I specifically called in, and spoke with the billing department to cancel that order Billing assured me that they would cancel that order and call me and give me a full refund Due to the mistake on your end, the roses that I initially sent, were not delivered properly, ruining my whatever I wanted to do with someone I liked As a result, I asked to cancel the original order and redeliver the new one on However, the agent failed to cancel the order, and they were delivered on Saturday, 217, which was bad for me Then I specifically canceled the order as I mentioned previously I don't want a partial refund, I want a full refund, it is not my fault and I should not be responsible for your negligence In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have emails showing that a full refund would be expected and it would show up on my billing statementNo where does it say anything about a gift card refundI don't want to ever purchase anything from your company againYou obviously got my money at some point when my wife bought the gift cards, issue me a check for $and that will be fineYour employees sent numerous emails about a full refund to my account which would be reflected on my billing statementis not a full refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Hello, We do apologize for the confusion surrounding you cancellation requestYou order was actually canceled and fully refunded 2/ [redacted] at 9:a.mYour refund total is $and you should see your refund in 3-business days, depending on your financial institutionAgain, we apologize for any inconvenienceSincerely,Ronald F
* [redacted]
Hello ***, I show that you called in earlier and we informed you that we authorized you card for $on The order was never processed and the authorization is the only thing we have for you in our banking systemThe authorization was reversed on in our systemThis means your bank should have received the reversal up to business days from the day we issued itYour bank should have released the authorization by nowAs offered before, we can fax your bank the information on the reversal of the authorizationOr please call our Billing Department at ###-###-####They can call your bank with you on the line and get this straightened outThis has been processed in our system and it is now up to your bank to release the authorization.We are very sorry for any inconvenience this has caused.Sincerely,Heather A [redacted] Executive Priority###-###-####
Hello, We've received a response from Bloomnet regarding your complaintPlease look for an email from us, as we do not want to put any personal information on a public website.We apologize for any inconvenience this has caused! Thank you,Courtney S [redacted] 1-800-Flowers.comExecutive Priority###-###-####
Hello, Your refund in the amount of $was processed on Also, your $savings should was issued to your email address Sorry for the delaySincerely, Mandy F
*Executive Priority1800-Flowers.com###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Here is the Order Number # [redacted] , copied directly from his accountI obviously know everything about the account and there is not an option to add an additional person on the 1800Flowers site, but I don't care about thatI just want someone to contact him and get this issue resolvedThere is no reason it should have taken days to get someone to contact himA lot of time has been wasted while you continuously sent less than empathetic robotic responsesHe will try to call you back, but he is available for a return call.] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Hello, I am very sorry for the inconvenienceI am showing that the full refund was issued on 5/*/ It could take your financial institution 3-days to process this creditYou have also been issued $in savings passes towards a future order We again, apologize for the inconvenience.Sincerely,Mandy F
*Executive Services [redacted] ###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedAfter informing the company of my complaint they have issued a full refund Sincerely, [redacted]
Hello, We do apologize your flowers were delivered a day early and were not the freshestWe have issued you a full refund, in the amount of $You should see your refund in 3-business days, depending on your financial institutionWe have also issued you a $Savings Pass, which will arrive in your email in about one weekAgain we apologize for any inconvenienceSincerely,Ronald F
* [redacted]
Hello,We sincerely apologize for the customer's inconvenience The customer placed the order on the web site on Monday May [redacted] and due to the holiday we had a flex delivery Monday preferred/Tuesday acceptable delivery date The customer opted to cancel the order on May [redacted] after it was not delivered.We have accommodated the request for a refund of $issued on May **, Regards, [redacted] Executive Priority Services [redacted] ###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:I ordered the flowers specifically for mothers dayHad I known that I wasn't going to receive them, I would have purchased flowers somewhere elseI waited the entire day to receive those flowers and because I did not receive them, mothers day was wastedI do not wish to accept the $credit because I will never purchase from this company again because I know that I will not receive the products I purchaseI believe that a different course of action is necessary to ensure that other consumers aren't treated in a similar matterBased on the amount and type of complaints against 1-flowers, it appears as though the company has a trend of not delivering products to consumersI am dissatisfied with this resolution and I believe that a different course of action is necessary to address the seriousness of this matter In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]