Hello, We've received a response from Bloomnet regarding your complaint. Please look for an email from us, as we do not want to put any personal information on a public website.We apologize for any inconvenience this has caused! Thank you,Courtney S[redacted]1-800-Flowers.comExecutive...
Hello, I do apologize, as there is not a shop available in the recipient’s area affiliated with us. Unfortunately, the item you originally chose is a florist item and not available in your recipient’s area. We can send another re-delivery, but it has to come from one of our national growers delivered by [redacted] in a box. If you would like a re-delivery of the roses or similar item, please let us know. We have checked our payment system which shows that the refund for $25.97 has been sent back to the bank and the $45.00 dollar refund was just processed on 2/**/2018 and can take up to 7 business days to be refunded. Sincerely, Mandy F[redacted] Executive Priority 1800Flowers.com
Dear [redacted],Thank you for contacting BloomNet. We would be glad to have further discussions with you regarding your Revdex.com Complaint to the review the following:Signed ContractOnboarding ProcessMembership Termination RequirementsStatement DetailsPlease feel free to...
call us at [redacted] and ask to speak to Alex G[redacted]. We are here to assist and will ensure your concerns are addressed.
Revdex.com:
I have reviewed the response made by the...
business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The refund was to be issued as a check. They are attempting to give me a gift card. I have no desire to use their service again, and would like the check as promised.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Hello, We apologize for any inconvenience during your experience with us. We are committed to our 100% Smile Guarantee and we have also scheduled a redelivery of your gift for today May **, 2017. The new order number is[redacted] Again, we apologize for the inconvenience and...
hope you’ll let us help you deliver another smile soon. Sincerely, Jaelynn D[redacted]Executive Services###-###-####
Hello,We sincerely apologize for the customer's inconvenience. I have spoken to the customer and apologized for the poor experience and understood the customer's concerns.We have agreed to have a complimentary delivery to the recipient in Japan. We have received a delivery confirmation from the International florist that delivery was made 5/**.Regards,[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Hello, We do apologize your flowers were delivered late and were not the freshest. We have issued you a full refund, in the amount of $46.97. You should see your refund in 3-5 business days, depending on your financial institution. Again we apologize for any inconvenience. Sincerely,Ronald...
Hello [redacted], We apologize for any inconvenience during your experience with us. We are committed to our 100% Smile Guarantee and a full refund has been issued to your account as of 02/25/17. It should reflect in your account in 5-7 business days. We are not able to schedule a redelivery at...
this time because there is no florist available to fulfill your order. For your inconvenience, we have issued a $20.00 Savings Pass, which will arrive via email within 30 days. It is good for a future purchase across our family of brands, located at the top of our website, and is valid for one year. Again, we apologize for the inconvenience and hope you’ll let us help you deliver another smile soon. Sincerely, Susan S[redacted] 1800Flowers.com Executive Services ###-###-####
Hello. I apologize your order did not meet expectations. Your full refund was processed on 10/*/2016 as requested along with a savings pass that will be e-mailed to the address we have on file. Once again I apologize for you the inconvenience. Mandy F[redacted]Executive...
Hello,We sincerely apologize for the customer's inconvenience. The customer placed the order on the web site on Monday May ** and due to the holiday we had a flex delivery Monday preferred/Tuesday acceptable delivery date. The customer opted to cancel the order on May ** after it was not...
delivered.We have accommodated the request for a refund of $88.97 issued on May **, 2015. Regards,[redacted]Executive Priority Services[redacted] ###-###-####
Hello, We've received a response from Bloomnet regarding your complaint. Please look for an email from us, as we do not want to put any personal information on a public website.We apologize for any inconvenience this has caused! Thank you,Courtney S[redacted]1-800-Flowers.comExecutive...
Priority###-###-####
Hello, I do apologize, as there is not a shop available in the recipient’s area affiliated with us. Unfortunately, the item you originally chose is a florist item and not available in your recipient’s area. We can send another re-delivery, but it has to come from one of our national growers delivered by [redacted] in a box. If you would like a re-delivery of the roses or similar item, please let us know. We have checked our payment system which shows that the refund for $25.97 has been sent back to the bank and the $45.00 dollar refund was just processed on 2/**/2018 and can take up to 7 business days to be refunded. Sincerely, Mandy F[redacted] Executive Priority 1800Flowers.com
Dear [redacted],Thank you for contacting BloomNet. We would be glad to have further discussions with you regarding your Revdex.com Complaint to the review the following:Signed ContractOnboarding ProcessMembership Termination RequirementsStatement DetailsPlease feel free to...
call us at [redacted] and ask to speak to Alex G[redacted]. We are here to assist and will ensure your concerns are addressed.
Revdex.com:
I have reviewed the response made by the...
business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The refund was to be issued as a check. They are attempting to give me a gift card. I have no desire to use their service again, and would like the check as promised.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Hello, We apologize for any inconvenience during your experience with us. We are committed to our 100% Smile Guarantee and we have also scheduled a redelivery of your gift for today May **, 2017. The new order number is[redacted] Again, we apologize for the inconvenience and...
hope you’ll let us help you deliver another smile soon. Sincerely, Jaelynn D[redacted]Executive Services###-###-####
Hello,We sincerely apologize for the customer's inconvenience. I have spoken to the customer and apologized for the poor experience and understood the customer's concerns.We have agreed to have a complimentary delivery to the recipient in Japan. We have received a delivery confirmation from the International florist that delivery was made 5/**.Regards,[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Hello, We do apologize your flowers were delivered late and were not the freshest. We have issued you a full refund, in the amount of $46.97. You should see your refund in 3-5 business days, depending on your financial institution. Again we apologize for any inconvenience. Sincerely,Ronald...
F[redacted] 1-800-Flowers.com[redacted]
Hello [redacted], We apologize for any inconvenience during your experience with us. We are committed to our 100% Smile Guarantee and a full refund has been issued to your account as of 02/25/17. It should reflect in your account in 5-7 business days. We are not able to schedule a redelivery at...
this time because there is no florist available to fulfill your order. For your inconvenience, we have issued a $20.00 Savings Pass, which will arrive via email within 30 days. It is good for a future purchase across our family of brands, located at the top of our website, and is valid for one year. Again, we apologize for the inconvenience and hope you’ll let us help you deliver another smile soon. Sincerely, Susan S[redacted] 1800Flowers.com Executive Services ###-###-####
Hello. I apologize your order did not meet expectations. Your full refund was processed on 10/*/2016 as requested along with a savings pass that will be e-mailed to the address we have on file. Once again I apologize for you the inconvenience. Mandy F[redacted]Executive...
Priority[redacted] ###-###-####
Hello,We sincerely apologize for the customer's inconvenience. The customer placed the order on the web site on Monday May ** and due to the holiday we had a flex delivery Monday preferred/Tuesday acceptable delivery date. The customer opted to cancel the order on May ** after it was not...
delivered.We have accommodated the request for a refund of $88.97 issued on May **, 2015. Regards,[redacted]Executive Priority Services[redacted] ###-###-####