Laptop Charger Factory

READ REVIEWS BEFORE PURCHASING FROM LAPTOP CHARGER FACTORY..Revdex.com Business Review THIS BUSINESS IS NOT Revdex.com ACCREDITED. Laptop Charger Factory Do not buy from this COMPANY..SCAM/FRAUD

Hi,
 
We would like to inform in this case that we have already reshipped a new charger on the 27th and it will be delivered shortly.
 
sans-serif; background-color: rgb(217, 237, 247);">Estimated delivery Wednesday, Feb 3, 2016
 
This order was placed in February 2015 and as it became defective in November hence we took care of the warranty and reshipped a new charger. Claiming warranty also take a bit time and we followed the procedure for the same.

Don't bother purchasing if you're not 100 percent sure you will keep the product. Returning has been a nightmare. I had to call them to receive my refund even though they had the return merchandise. I also lost a good chunk of money from the 20 percent restocking fee and shipping. I am still fighting to get my return shipping reimbursed to me even though I already sent them my return postage receipt. They are really reluctant to give it back to you even though they advertise free returns.

We would like to inform you that we have received the battery for the first one only. Not the 2nd one. As it looks like that the 2nd battery has been sent to the incorrect address.That is the reason we have not seen that one yet. In this case we can do one thing we can refund $68.98 and give customer 30% discount on the next purchase otherwise can ship the correct battery again if we are provided the correct laptop make and model again.

Hi,
34); background-color: rgb(255, 255, 255); font-size: 12.8px; font-family: arial, sans-serif;">Please be informed we have already sent you a return label for you to return the battery to us. The return label was sent to you in a separate e mail on October 5th.
We have sent the return label again today at your e mail address. Please check your e mail and return the battery with that return label so that upon receiving the battery we can refund you.
Thanks!
[redacted]

Hi, We would like to inform in this case that we shipped this order in 2 separate packages. You have received the power cord and you will be receiving the other part as well very shortly. Please find below the tracking details for the charger:- Tracking...

number [redacted]Shipping carrier UPS Mail Innovations

Complaint: [redacted]
I am rejecting this response because: They are either confused or lying.  My bank did charge me 2 months ago.  I've spoken to my bank and they told me the charge went through, was authorized, and will not be refunded.  I had to open a fraud case with my bank to see if they can get my money back.  I would also like to point out, in their last response to the Revdex.com complaint, they said they would call me within 48 hours.  A week has passed and they did not call me once.  This company owes me money, I think they are scam artists. They send out the wrong equipment, then charge you a 20% restocking fee to return it.  If they send the wrong equipment, and it is their fault, they should refund the full amount. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this...

response because:I, [redacted] am rejecting response by [redacted] representing laptop Charger Factory for the follow reasons as stated below.[redacted] stated that they receive the first battery and not the second one yet. We need tracking details for the second battery. We would refund for the total purchase amount upon receiving the second battery.The second battery 10-21-2015 cost 58.00 shipping return fee 15.36. The second battery was shipped to DiscountBatt.Com 6969 Corte Sante Fe Sandiego, CA 92121-3260 on 10-23-2015 at 3:09 pm usps and delivered 10-28-2015 at 10:49 am. TRACKING NO. [redacted]. I received an e-mail from [redacted] on 10-24-2015 at 12:39pm after shipping second battery on 10-23-2015 at 3:09 pm usps that the second battery was to be shipped to C. Hall PO Box 329 Trabuco Canyon, CA 92679. For the record before both batteries were return I took pictures of package batteries and tracking no. receipts and forward by e-mail to [redacted] and [redacted] and [redacted]  immediately to show proof of me returning items by shipping. [redacted] replied to receiving both of the e-mails. I googled DiscountBatt.Com  on 10-26-2015 and upon pulling up there website, the only communication that can be done is by e-mail. So I e-mail them at [redacted] to explain what had happen since I was inform with a different address for second battery. I receive on 10-27-2015 an e-mail from [redacted]  reply to me, "Thank you we have escalated this issue with the concern department and will get back with you soon. On 10-29-2015 DiscountBatt replied to my e-mail that they received the second battery. Upon receiving e-mail from DiscountBatt, I e-mailed on 10-29-2015 [redacted] to inform him that the battery was delivered on 10-28-2015 at 10:49am and requesting my refund immediately. [redacted] replied to my e-mail on 10-29-2015 at 6:21pm Quoting from e-mail "I apologize for the inconvenience cause to me and he assured me that the matter would be resolve within 24 to 48 hours. I did not receive any response from them until I filed a complaint to Revdex.com on 11-23-2015. [redacted] responded immediately to Revdex.com the same day complaint was filed and totally disregarded my request for my refund. I made [redacted] aware by e-mail that I would give them to 10-29-2015 or I will be filing a complaint to the Revdex.com concerning this matter. This is what I had to do. This is the problem the battery was sent to DiscountBatt on 10-23-2015 and I e-mailed them a picture of return shipping package and tracking receipt on 10-23-2015. [redacted] responded the next day with a different address of return. [redacted] and [redacted] replied to me and gave me the assurance that they would work it out with DiscountBatt to get battery back to there warehouse being aware of DiscountBatt has the battery. This is why I am rejecting what he is requesting because [redacted] already has the information he needs to resolve the situation of my refund of 139.29. They were  aware of the problem since 10-24-2015 by [redacted].For the record I cancelled that credit card that the purchase was made to your company. So the refund can be mailed to me at address below.[redacted], SC 29453Thanks[redacted]
Regards,
[redacted]

Hi,
 
We are very sorry for all the inconvenience caused to customer and will make sure to sort out this issue asap and for the same reason we have escalated this matter and checking with the shipping department. We will keep the customer aware.
 
Thanks!

Hi,We would like to inform you that we shipped the charger for Lenovo G50-45 and this is the same model number customer ordered a charger for. As we got to know that it is not working good hence we requested for the return label and we shared the return details already with...

customer. As per our terms and conditions, we do provide free exchange or refund with 20% restocking fee which is clearly mentioned on the website also. The battery which we provided was the right one as it worked also however as it became defective all of a sudden and that is the reason we requested for the return label/details which have already been provided. If customer wants an exchange of this one with the correct one, so we can easily do that but fr refund there may be a 20% restocking fee.Thanks![redacted]