La'Pura Skin Care

I tried the free trial a couple of years ago. This company will try to continue to access your account even when you have cancelled. I cancelled after the free trial and for years after they are still trying to get me to pay for something I never received. I had to alert my bank to this fraud and have this company flagged for fraudulent attempts to access my account.

I ordered product in July of 2019, I then decided to cancel, but was unable to find a correct phone #. I then called my credit card company and reported it as fraud and cancelled payment on merchandise.
And I'm getting calls daily from this company for the money, I told them I don't want it, I'll send it back (it's still in original package), but they just want the money.
All I want is for to stop calling me!

after setting my account I was told I have a second account witch I do not have bunch of liar do not do any business with this co

These people do not answer their phone after 4 days of attempts. They are scammers.

I do not want anymore of your product please stop charging my credit card
Order ID :

I received several emails from CapitalOne regarding "you have been selected to get an exclusive reward" which wasn't CapitalOne at all. I select the
I selected the skin care products. The same email continued, so I supposed I had not enter something incorrectly the first time. As a result, I made 4 entries unknowingly requesting products from LaPura totaling $463.74. I have made several unsuccessful contacts to receive refunds since I returned the unused/unopened products through UPS on 05/04/20 for which I have a receipt. To date, I have only received two refunds with two unpaid refunds remaining, all totaling $149.62 which is considerably less than the original $463.74 I paid originally. The returned products were unopened but the refunds were minimal compared to the original invoices. I now don't have a good email address to correspond to la 'pura concerning this matter as email is the only form of communicating with this company. I am a senior citizen on a limited income and don't have a lot of computer/email knowledge so I am asking for help concerning this matter. Sincerely, ***, *** Longview, TX XXXXX XXX-XXX-XXXX

My mom ordered as a "free trial", which turned into an ignored autoship.
I have little information on these products. My mom ordered these through an autoship. She's 88 years old and has bought many pills/ creams from different companies. I found these products piling up unopened in her bathroom. She said she ordered them through a "try for free" add in which she thought was free and she could order more if she liked them (which she did not). She was not aware of fine print of the "try for free" and didn't know why she was getting them. As I've seen, this company is fraudulent and no where does it say it will result in autoship. I have the original email From February 7, 2020 with order number ***
No further communication with email can be found. Each box has a tracking number on the box but no other information or bill inside.
I would like her to return products and be reimbursed.
I understand that this company as been reported to the Revdex.com many, many times and is reported to be fraudulent.

I do not know how much each product costs. I am going to attach several other items.

Took money out of my account that was unauthorized, I've called and talked to the month after month and they have promised to refund but never have
This refund process has gone on since January 2020,they owe me 24.99 back, I canceled my order 2 days after I ordered it once I seen what they changed me...it was only suppose to be 4.95 there excuse was my credit card would not except just shipping charges so they think they can just take it upon themselves to take what they want, they are thieves

Recd. via USPS 3 shpmts. total of 4 products. Did not order products.Charged my credit card $363.54. called and emailed for 3 return labels No answer.
The following products were shipped to me;
Order Date Order ID Shipment ID PRODUCTS SKU
1/9/2020 *** XXXXXXXX #1 LP-ES002 & #2; LP-FC001
2/9/2020 *** XXXXXXXX #1 LP-FC001
2/10/2020 *** XXXXXXXX #1 LP-ES002

THE ABOVE PRODUCTS WERE NOT ORDERED BY ME BUT WERE SENT AND CHARGED TO MY VISA. I HAVE CALLED FOR RETURN LABELS, THERE IS NO ANSWER. PER YOUR INFO THEY HAVE A HISTORY OF THIS BEHAVIOR. NONE OF THE PRODUCTS HAVE BEEN OPENED. THESE ARE FEMALE PRODUCTS AND I AM A SINGLE MAN. I HAVE REQUESTED A CREDIT FROM MY VISA AND THEY SAID I HAVE TO RETURN THEM BUT I CAN'T GET A LABEL FOR PROOF THEY WERE RETURNED FOR CREDIT. PLEASE HELP ME GET A REFUND AND RETURN THESE UNSOLICITED PRODUCTS. REGARDS, *** XXX-XXX-XXXX.

ordered the free trial cream Oct 19/19
7 was charged for 2 types of serum not ordered
They have sent me product again that I don't want May 22, 2020
I ordered the free trial of La Pura anti-aging cream Oct 19,2019. When I went to check out of their website, they had added eye serum and instant tightening serum that I didn't want. There was no way to got back on the site, and nowhere was there a place on their site that suggested that they would send more product. I decided to bite the bullet, and not complain.
Now they have sent me another set of cream and 2 serums that I don't want. They do not answer their phone, and emails to their website bounce back as undeliverable.
I'm being scammed, and refuse to pay for this shipment.

What can I do?

12/20 ordered product. Charged more items not ordered. Promised $40, not received.
Ordered 12/20 order number: *** They sent me confirmation of the order which was more than requested as they added another two items.
WIthin less than trial time, charge was put through as I was returning the entire product due to itching and burning. After numerous unanswered calls, spoke to someone who agreed to refund $40 if I keep the product to try a little longer. Agreement has been since January, nothing. Called back end of January, February as they said it was processing.
As of this date 5 26 2020 they have failed to send the $40 promised.

I returned product as told and have yet to receive my refund as promised. Nothing has been resolved with this company. Just giving me the run around.
I ordered this product several months ago and when I call they tell me that my refund is being processed. No refund has been sent. I can't get a solid answer as to when I can expect my refund. During this time frame of month's they have had ample time to refund my money. I sent the product back as instructed. I am this this company is a scam and only want you to send them your money. They do not keep their promises. I am fed up with them and wouldn't recommend them to anyonw.

Won't cancel recurring order, which I did not realize was on going. I now have 4 bottles of this that I don't want and can't get them to stop.
They do not have a convenient way to cancel products, they keep telling me that they can't find my order, then send another one, and charge me, again. STOP them!

The company said I would get $100 in free products if I paid for shipping. The products they sent are $8.99 and $9.99 and they have charged me $363.51
On Amazon a survey popped up that said I could receive $100 in free products and just pay shipping. They sent me out products that cost only $8.99 and $9.99 on Amazon, and they charged my account on 2/10/20, 2/11/20, 3/11/20, 3/12/20, 3/13/20 $3.97, $4.97, $84.37, $88.34, $88.46, and $93.43. I worry they will continue to charge me. I NEVER gave them permission to charge me more than shipping. When I called their "customer service" phone number at 888-973-0765, I waited for 20 minutes and then a "customer service agent" answered and asked immediately for my phone number. I declined and told him I wasn't comfortable giving out more of my information because their company had stolen enough of my information. He then began to pretend that he couldn't hear me, although I could hear him perfectly clearly. The charges were from "BeautifullyRemarkable" or "Beauty Care Remarkables" and the product was from La Pura. The claim ID was XXXXXXXXXXXXXXX on all of the transactions.

This company has repeatedly charged my credit card for $34.99 for an unwanted skin care product.
In December a survey was emailed to me, claiming to be from Costco, where I am a member. I responded to the survey and was prompted to select a 'free gift.' I selected La'Pura skin care cream and was prompted for a credit card to pay for shipping, which was about $25.
Each month after this, however, my card was again charged the same amount with more cream shipped to me.
When inquiring with Costco, the company stated that it did NOT send this survey out. At this time I was extremely busy, working and caring for an elderly, ill mother. Now, in times of coronavirus, I have time to write e-mails and have just this morning received confirmation that this company has processed my requested 'cancellation.' And with money being especially limited now, I find myself legally bound to pay my credit card company for these unwanted charges.

Purchased 1 time and got signed up for subscription. When blocked by bank, resubmitted under different company names.
To Whom It May Concern:

I am writing to you on behalf of ***, and as her power of attorney. Ms. ordered your product on a one time purchase only. We have since found out that you signed her up for a subscription. After canceling the charge to her account via the bank, you immediately resubmitted under a slightly different company name. At that time you added another monthly charge in addition to the original charge you were submitting.

I have attempted to call your customer service number multiple times, being placed on hold immediately with no representative ever coming to the line. I have looked up and called any other other number possibly associated with your business. They either go to hold or are our of service.

You will cease and desist charging ***, Springfield, Illinois, immediately. If ANY further charges occur, law enforcement will be contacted,in addition to Ms. attorney.

Your business has already been reported to the Revdex.com by multiple people. I will be reporting on Ms. behalf also.

*** on behalf of ***
Power of Attorney

I have been trying unsuccessfully to cancel these products from being delivered. I would appreciate someone helping me to accomplish this.
They keep sending me products and they are skin care products, which I have no use for or interest in what so ever. I am 80+ years old, don't want or need them. They keep sending me boxes of things and charging me for them. At my wits end on how to get rid of them.

They are sending products that were not ordered and charging my credit card large amounts I also did not agree to autoship and they are doing that too
On 3-20-20 I responded to an ad that offered free trial face cream from La Pura. I was to pay 4.95 shipping. They charged my credit card $54.89. They sent 2 products. I attempted unsuccessfully to reach them. On 4-21-20 they auto shipped more product. The charge was 59.85 I did not agree to recurring shipments. I again attempted to reach them and today after waiting on hold for 45 minutes I spoke to someone. They refused to return my money and told me that because I used Mastercard it automatically signed me up for recurring payments. If I had used Visa it would not have! Who ever heard of such a thing? They have charged my card a total of 114.74 for in my opinion an inferior product. She eventually agreed to send me 50% of the last charges minus shipping which amounted to about 25.00. I said I would contact the Revdex.com and my credit card company.

La pura skin care denver county are liars and scam artist I signed up for a free trial just pay shipping well then they charged my card three times over 90 dollars each time called cancelled credit card and called claimed I was now in prescription I didn't see the tiny writing so sent product back said I could get refund once got product except for 20 dollars for restock fee they got there product and wont give a refund or answer there phone calls so discussed with this company they lied and made excuses and kept product along with money

Called cancellation twice want full refund for three returned items $88.34x3 $265.03 ASAP
I have cancel this La Pura you keep sending it and charging my CC $88,34 st fo g back last 4 m want refund ASAP. XXXXXX. XXXXXXXXXXXXXXXX. On
My TD Visa.