Lavish Skin Care

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Thank you Revdex.com for the helpRegards, [redacted] ***

I too have been shamed with boxes of a product I never ordered and have sent back via the post officeMy conversation today with their costumer service rep was identical to others, stating it was too late more than days, which it wasn't yetOther boxes returned right away not opened may be credited in the future! They claim it was visible when ordering that more products would be sent after two weeks unless cancelled? I also received two boxes one at the first of July and another the end of July? Someone must do something about this company!

Dear ***, We apologize for any inconvenience we may have caused youWe value customer service satisfaction very highly for our Lavish Skin Care productWe have provided you the full refund for your two mistaken orders in the amount of $89.73, as we value your customer satisfactionYou should expect to receive notification of your refund within 3-business daysFeel free to notify us if you should have any further questions or concernsSincerely, Lavish Skin Care Customer Service [email protected]

Dear [redacted] Our company, Lavish Skin Care strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information:https://trylavishskincare.com/payment.phpOur records indicate that [redacted] contacted our customer service team and verbally agreed to a partial refund of $on 09/29/Though the customer was past the guarantee period, by accepting this partial refund the customer had agreed to settle and cancel the accountWe have confirmed this customer has been taken off recurring billing and will no longer be billedPlease feel free to contact us know if you should have any further questions at 877-637-or [email protected], [redacted]

Dear M [redacted] ,Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: https://www.trylavishskincare.com/payment.php Our records indicate that your bank/credit card processor has filed a chargeback on March 17, as per your request to dispute the charge in questionWe understand your concerns, however, since your account had been flagged as a chargeback, we are unable to provide a refund in the amount of $as requestedThe chargeback processor and credit card companies will determine the legitimacy of the claim and be able provide any refunds as necessary if they have not done so alreadySincerely, Lavish Skin CareCustomer [email protected]

Dear [redacted] ,If you are unsatisfied with this response, then all we can do is recommend that you contact this other company " [redacted] " again as we hold no affiliation with this other companyUnfortunately we are only able to process refunds for our product, Lavish Skin Care Sincerely,Lavish Skin Care [email protected]

Dear [redacted] , id="docs-internal-guid-f6f09a64-41f0-158e-06f9-1e250313d1d1">Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: https://www.trylavishskincare.com/payment.php We feel for your concerns, and have processed a refund for the remainder you have requested in the amount of $as we value your customer satisfactionThis amount should reflect in your bank statement within business daysPlease feel free to let us know if you should have any questions?Sincerely, Lavish Skin Care Customer Service [email protected]

Dear [redacted] ***,Our company, Lavish Skin Care strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information:https://trylavishskincare.com/payment.phpIn accordance to our Refund Policy, covered in our Terms and Conditions, we are only subject to processing up to a full refund for the most recent order of our productTherefore, we have gone ahead and processed a refund in the amount of $for the latest unrefunded transaction on 09/24/In addition, this customer has been taken off recurring billing and will no longer be billedPlease allow for 5-business days for this refund to be processedPlease feel free to contact us know if you should have any further questions at 877-637-or [email protected],Lavish Skin [email protected]

Dear [redacted] ,Our company, Lavish Skin Care strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions for... our autoship program by marking the T&C check-boxes. Please see the following check-out page for more information:https://trylavishskincare.com/payment.php .We feel for our customer’s concerns, and have processed a refund in the amount of $89.73 as requested. In addition, this customer has been taken off recurring billing and will no longer be billed. Please allow for 5-7 business days for this refund to be processed. Please feel free to contact us know if you should have any further questions 877-637-4555 at or [email protected] ."In addition, we noticed that the consumer complaint contained an additional charge not from our company in the amount of $88.78. However, this charge is from a separate company, and they would need to be contacted as such. We apologize for this inconvenience."Sincerely,Lavish Skin [email protected]

Dear [redacted] Our company, Lavish Skin Care strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes. Please see the following check-out page for more information:https://trylavishskincare.com/payment.phpWe feel for our customer’s concerns, and have processed a refund in the amount of $89.73 as requested. In addition, this customer has been taken off recurring billing and will no longer be billed. Please allow for 5-7 business days for this refund to be processed. Please feel free to contact us know if you should have any further questions at 877-637-4555 or [email protected] .Sincerely,Lavish Skin [email protected]

Dear [redacted] , We truly apologize for any inconvenience we may have caused youWe highly value customer satisfaction for our Lavish Skin Care productPer the terms of our service, we require all customers to cancel before the 14-days trial period to avoid any monthly subscription feesRegardless, we have provided you the full refund for your order in the amount of $89.73, as we value your customer satisfactionYou should expect to receive notification of your refund within 3-business daysFeel free to notify us if you should have any further questions or concernsSincerely,Lavish Skin Care Customer Service [email protected]

Dear***,We apologize for any inconvenience we may have caused you during your Lavish Skin Care trialAfter further investigation into the matter, we are not able to locate a restocking charge on your account in the said amount of $to refund youWe have confirmed that your account
has been canceled as of January 26, Feel free to notify us if you should have any other questionsSincerely,Lavish Skin Care
Customer Service
[email protected]

Dear ***,Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C
check-boxesPlease see the following check-out page for more information: https://www.trylavishskincare.com/payment.phpOur records indicate that you had been processed a partial refund of $by our customer service representative on July 22, We feel for your concerns and as such we have processed an additional refund in the amount of $This amount should reflect in their bank statement within business daysIn addition, the other disputed amount of $you claim was not charged by our company Lavish Skin CareWe recommend that you contact this other company directlyThere may be a customer service number either on the packaging slip or on the other product itselfPlease feel free to let us know if you should have any questions.?Sincerely,Lavish Skin CareCustomer [email protected]

Dear *** * ***,
rgb(34, 34, 34); font-fami*y: aria*, sans-serif background-co*or: rgb(255, 255, 255);">Our company, Lavish Skin Care strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information:https://trylavishskincare.com/payment.php In accordance to our Refund Policy, covered in our Terms and Conditions, we are only subject to processing up to a full refund for the most recent order of our productTherefore, we have gone ahead and processed a refund in the amount of $for the latest unrefunded transaction on October 21, In addition, this customer has been taken off recurring billing and will no longer be billedPkease allow for 5-business days for this refund to be processedPkease fee* free to contact us know if you should have any further questions at ***or ***Sincereky,Lavish Skin Care***

Dear *** * ***,Our company, Lavish Skin Care strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for
our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information:https://trylavishskincare.com/payment.phpWe feel for our customer’s concerns, and have processed a refund in the amount of $as requestedIn addition, this customer has been taken off recurring billing and will no longer be billedPlease allow for 5-business days for this refund to be processedPlease feel free to contact us know if you should have any further questions at 877-637-4555 or [email protected] .Sincerely,Lavish Skin [email protected]

Dear *** ***, Our company, Lavish Skin Care strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions
for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: http://trylavishskincare.com/Our records indicate that you had already been processed a refund in the amount of $on August 8, after a call to our customer service teamPlease allow for 5-business days from the above mentioned date for this refund to be processedPlease feel free to contact us know if you should have any further questions at 877-637-or [email protected],Lavish Skin [email protected]

Dear *** ***,Our company, Lavish Skin Care strives to make sure that our customers are completely satisfied; therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our
autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: https://trylavishskincare.com/payment.phpWe feel for our customer’s concerns, and have processed a refund in the amount of $as requestedIn addition, this customer has been taken off recurring billing and will no longer be billedPlease allow for 5-business days for this refund to be processedPlease feel free to contact us know if you should have any further questions at *** or ***.Sincerely,Lavish Skin Care***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
I did response to you message I guess I sent it to the wrong place. I have already received a refund and everything has been taken care of. Thank you for your help
Regards,
*** ***

Dear *** * ***, rgb(34, 34, 34) background-">Our company, Lavish Skin Care strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information:https://trylavishskincare.com/payment.phpIn accordance to our Refund Policy, covered in our Terms and Conditions, we are only subject to processing up to a full refund for the most recent order of our productTherefore, we have gone ahead and processed a refund in the amount of $for the latest unrefunded transaction on 09/24/In addition, this customer has been taken off recurring billing and will no longer be billedPlease allow for 5-business days for this refund to be processedPlease feel free to contact us know if you should have any further questions at 877-637-or [email protected],Lavish Skin [email protected]

This company seems to have many different websitesWhen I called to insure I wouldn't be charged the $or $the next month he started spewing off all these rulesI asked where he was getting them? He said from our websiteI said I'm looking at your website and I don't see "policy's anywhere" he then said he would need to talk to his supervisorI could hear other call takers in the background dealing with other upset callersHe came back on and said everything had been handled and cancelledI thanked him and hung up
That's how they take so many peoples money! All that info is on one website while the one that doesn't mention any of that is the one everyone is looking at! These companies need to be limited to ONE WEBSITE!!! With EVERYTHING listed!!!