Longwood Industries, Inc

On behalf of Once Driven, we apologize for the delay of Mr*** refund. The refund of $was processed today back to his original method of payment, and will appear back to Mr*** card account within 3-business days.Sincerely,*** ***Quality Assurance Manager

Mr***'s refund request has been processed. Mr*** will need to allow 3-business days for the refund of $to appear back to his original method of payment. Once Driven wishes Mr*** the best of luck in selling his vehicle.Sincerely,*** ***

The phone number listed in Mr./Ms*** complaint has been added to the Do-Not-Call Database for Once Driven as of 10:A.MEST 12/11/2015, and will not be contacted again. On behalf of Once Driven we apologize for any inconvenience to Mr./Ms***.Sincerely,*** ***Customer Service
Manager

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Had Mr*** sold his motorcycle within the 45-Days required to obtain a refund from Once Driven, Mr*** would be eligible for a refund of $minus the $processing fee explained to Mr*** before he purchased his listing with Once Driven on 8/24/2015. Since Mr*** has not
sold his motorcycle by other means, Once Driven will continue to list his Harley-Davidson at no additional fee until his motorcycle is sold.In addition, I have provided a link to the Once Driven 45-Day Money Back Guarantee below for Mr***'s convenience.***Sincerely,*** ***Customer Service Manager

As of 9/9/Ms*** Corvette title still has not been reported from the DMV as transferred, thus making Ms*** refund request invalid. Below is the detailed vehicle history for Ms*** Corvette. Once Ms*** title transfer is reported as being transferred
within the 45-Days of listing with Once Driven, we will gladly refund the account.Sincerely,*** ***Quality Assurance ManagerBelow are the historical events for this vehicle listed in chronological orderAny discrepancies will be in bold text.Report Run Date:September 9, 9:15:EDTVehicle:1981 Chevrolet Corvette (***)

On 5/3/Mr*** phone number listed in this complaint was added to the Once Driven Do-Not-Call Database, and will not be contacted again. On behalf of Once Driven, we apologize for any inconvenience to Mr*** Sincerely, *** *** Quality Assurance Manager

After reviewing Mr.*** account with Once Driven, it appears that he has not sold his boat, nor asked for any additional assistance from Once Driven since listing with us in November. Is Mr*** boat still available?Once a response to this inquiry is made, Once Driven will
respond accordingly.Sincerely,*** ***Customer Service Manager

The phone number listed with MsPociask's complaint was added to the Once Driven Do-Not-Call database on 8/30/and will not be contacted again. On behalf of Once Driven we apologize for any inconvenience to Ms***Sincerely,*** ***Quality Assurance Manager

I have reviewed the
response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
People should not be forced to contact OnceDriven to have their number removed from OnceDriven's robocall spam (unsolicited communications) ***My number is already registered on the national Do Not Call ***, therefor OneDrive is in violation of Federal FCC lawsI will be filing a complain with the FCC to look into OnceDriven's illegal and unethical business model and practices
Regards,
*** *

The phone number listed with Mr***' complaint has been added to the Once Driven Do-Not-Call database, and will not be contacted again. On behalf of Once Driven we apologize for any inconvenience.Sincerely,*** ***Quality Assurance Manager

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This is the third identical response from the company; they have yet to address any of my concerns/complaints.
Regards,
*** ***

The phone number associated with Mr*** complaint has been added to the Once Driven Do-Not-Call Database and will not be contacted again. On behalf of Once Driven, we apologize for any inconvenience to Mr***.Sincerely,*** ***Quality Assurance Manager

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me Has received the refund now
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.I would recommend that Once Driven review the acceptable use policy of *** and ensure that their business practices do not violate individuals preferences for non solicitation
Regards,
*** ***

The phone number listed in Ms***'s complaint has been added to the Once Driven Do-Not-Call database, and will not be contacted again. Once Driven apologizes for any inconvenience to Ms***.Sincerely,*** ***Quality Assurance Manager

Mr. [redacted] refund has not been processed due to no information supporting that a Title Transfer for his vehicle has occurred.  As of today (6/7/2016), there still is no Title Transfer reported via the National Motor Vehicle Title Information System database (NMVTIS).  As of today...

(6/7/2016), Mr. [redacted] last Title activity was reported on 12/21/2015 when a lien was reported for the vehicle in question.If Mr. [redacted] can provide sufficient proof that his car has been sold, and his title has transferred ownership, Once Driven will be more than happy to accept his refund request.  If it is discovered that Mr. [redacted] vehicle was sold within the first 45 days of listing his vehicle with Once Driven, Mr. [redacted] would be entitled to a refund of $160 ($189 minus the $29 processing fee).Sincerely,[redacted]Quality Assurance Manager

I have reviewed the response offer made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The OnceDriven business has an extremely predatory business model, that if researched, can be seen as unethical. My vehicle was listed on Craigslist. Explicitly the bottom of the listing instructed that I was not to be contacted by solicitors. OnceDriven violated those terms and the terms of Craigslist to not contact me for solicitation. OnceDriven contacted me consistently until I agreed to list my motorcycle with them. The motorcycle was sold to a private buyer by myself, and still OnceDriven has not given me a refund. I filed a complaint with [redacted] and I have not received my funds back yet. OnceDriven has terrible reviews all over [redacted], as they are a proven scam business as they violate operating terms on Craigslist and solicit people despite explicit direct that they are not to be solicited to include myself. I have yet to read one positive thing about this company, and I am not sure how they are even still in business.
Regards,
[redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The representative did not make me aware over the phone about the 45 day period involved with the contract at any time. This company claims that I was sent an email about the 45 day period. What I did receive is attached.  I did not receive that email regardless of being claimed that it was sent. Simply, if  I was made aware of the 45 day period I would of declined this offer. Please refund the full amount.