Lowe's Home Centers, LLC

Thank you for contacting ATGStores.com via the Revdex.comWe are very sorry to hear about the issues regarding your recent shopping experienceCustomer satisfaction is extremely important to us and we appreciate your cooperation in allowing us to make this rightUpon further
investigation and review, we believe to have resolved your issue with the defective partA replacement has been shipped out to you and a dedicated member of our team has been in contact with you to help resolve the issue and ensure everything goes wellKind Regards, ATGStores.com Customer Care

I had ordered a table from The Mine as a mother's day gift and returned it because it was the incorrect tableI have gone through their entire return process and the time I was given by them in order for my money to be refunded back into my account and it hasn't ?been returned yetAfter multiple calls the issue has not been resolved

Thank you for contacting ATGStores.com via the Revdex.comWe are very sorry to hear that your recent ordering experience has been less than satisfactory and the items you received were delayed, and defectiveThe pictures provided clearly show that the item is defective and the
overnight shipping that was paid for, but not received in the expected timeframeOne of our dedicated team members is in communication with you regarding replacement fixtures for this order in addition to a previous order placedWe have requested that these items be inspected prior to being boxed and shipped to you to ensure that they are free of defects These replacement items will be sent to you at no additional costIn addition, we have refunded the remaining amount of this order ***In total you will have received $back to your original method of paymentPlease allow 3-business days for the transaction to be refunded back to your cardWe strive for each and every customer to not only enjoy shopping with us but also loving the products receivedWe hope that these replacements will be free of defects and that we also can assist you with finding other items that will work for your homeThank you for your patience and cooperationKind Regards,ATGStores.com

Have called ATG times about a lamp I purchased Was told the switch was 1' from the base When received, switch was a full 24" from base No bill of lading, no return form Contacted ATG via chat with "Melissa," was told item could not be returned because it had been assembled Ridiculous Melissa said she would contact manufacturer Coaster and email me No email received Telephoned ATG "Elizabeth" contacted Coaster, told me I would receive a return form within or days It has now been business days and no contact from ATG or Coaster I will pursue resolution with Coaster directly If unsatisfactory response, I will pursue resolution through my credit card vendor

Thank you for contacting The Mine via Revdex.comWe have reviewed your order and a member of our customer care team has been contacting youPlease contact us back and we will resolve your issueThank you, The Mine Customer Care

Greetings Revdex.com.org, I'm writing to follow up on Complaint ID: ***, specifically to note that the response received by the company in question "The Mine" was completely unacceptable and provided no resolution. Additionally, the customer service provided by this company failed to take the time to collect the facts in the issues that I brought to their attention -- whoever is running this company is completely asleep at the wheel What can we do to reopen this case and ensure that the negative feedback/review I provided for this company is publicly available for all consumers to view? Thank you kindly and have a great day! Best regards, *** ***

Thank you for reach out to The MineWe apologize for your recent shopping experienceThe Mine does not hold inventory of products and relies on the manufacturer to provide stock statusAt the time, the manufacturer had cancelled your order stating they only had item in stock and it was damaged
We then cancelled your order on our end letting you know about the item statusI am unable to address any issues that you had while shopping on the manufacturer website and you will need to contact them directlyAt this time, that item is discontinued and removed from our websitePlease let us know if you have any further questionsThank you - The Mine Customer Care

Thank you for contacting ATGStores.com via the Revdex.comWe are very sorry to hear of your order experience and hope that will have provided you with the positive resolution you have requestedThe product quality did not meet our standards and that you were left with a frustrating and
confusing experienceWe have since processed a refund in fullPlease allow 3-business days for the refund to show on your original method of paymentIn addition, we are finalizing plans to pick up the items and dispose them for youWe thank you for your continuous cooperation and hope that you will shop with us again
Kind Regards,
ATGStores.com Customer Care

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
They have cancelled the order and refunded my money
Sincerely, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThey are calling me in a few days to give me a store credit. I do not know what amount yet. Until I have something in I cannot cancel
Sincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meUnfortunately for some reason Google play says they see the refund but it wasn't a payment taken from my accountAlthough I have my receipt and received and returned the package and it show on my bank statement
Sincerely,
*** ***

Thank you for contacting The Mine via the Revdex.comWe are very sorry to hear about the issues regarding your recent shopping experienceCustomer satisfaction is extremely important to us and we appreciate your cooperation in allowing us to make this rightA dedicated member of our
Customer Care team has reached out to you to assist with resolving the situationKind Regards, The Mine Customer Care