M2 Media Group

Review: Unsolicited magazine subscription in my name. When I tried to cancel it with the publisher I was referred to M2 Media and was told they had placed the subscription. I have seen complaints from many other people of a similar nature about M2 Media. It is impossible to reach a person at the number given out for cancellations. This means that I cannot complain to M2 or to the magazine publisher or to the company who authorized the subscription. The best I can do is cancel the single subscription to the magazine I am receiving. I cannot tell M2 Media to cease opening subscriptions in my name.Desired Settlement: A letter from Mr. [redacted], CEO that evidences that M2 Media and any of its associated/subsidiary companies has placed my name and address on an exclusion list that will prohibit the opening of subscriptions or the provision of any other of M2's activities/products/enterprises now or at any time in the future.

Business

Response:

Dear Mr. [redacted],In response to your inquiry, you are receiving [redacted] magazines as a result of making an online purchase with [redacted].com. The magazine was included as a bonus offer with your purchase. By default, the subscription was sent to the billing address used during your purchase.There are no hidden costs, further obligations, or automatic renewals associated with your subscription. Your credit card information was not passed to us.Your cancellation request will be forwarded to the publisher for processing.Please note that based on the timing of your cancellation you could still receive another issue. We apologize for any inconvenience.Sincerely yours,M2 Mags Customer Support

Review: The above mentioned company has obtained my personal information and has, against my will, signed me up for magazine subscriptions. I have contacted them twice and asked that this stop and they have ignored all requests for service stoppage. It should be noted that there are a minimum of 337 complaints against this so-called business.Desired Settlement: Stop signing me up for things I don't want and stop contacting me.

Business

Response:

Review: I recently received a magazine that I did not order. When I called the magazine [redacted] they told me that the subscription was placed through[redacted] magazine same address as M2[redacted]. When I called their number I was unable to get a live person to verify this was cancelled. The website I was referred to did not ask for a validation of my e-mail to confirm a cancellation. I've already filed a complaint with the [redacted] (complaint [redacted]). I was told by the [redacted] magazine service center that I could not cancel directly through their service line. This to me is fraud. A magazine was sent without my authorization and the service dept is unresponsive. I've never ordered magazines. I buy them from a newstand if I want one. This company was bought by another shady outfit called [redacted] and you can't reach anyone there either.Desired Settlement: Documented letter verifying that they cancelled this subscription and that they will not be sending or setting up any new subscription accounts. The account number on the magazine is [redacted]

Business

Response:

Review: I have received 2 issues of Cosmopolitan magazine within the last 2 weeks. I do not want the magazine, I did not order the magazine and I am hopping mad that they are sending it to me. No live person was available to find out How and Why this is being sent. How presumptuous to run a business in this fashion! It has taken me considerable time to track this much information and I resent the implication that this is a productive way for me to spend time. Please stop!.....and an apology is in order.Desired Settlement: Stop the magazine!! and get my name and information off of any lists that you have!! I want to know the reason foe sending this in the first place

Business

Response:

Review: Received a free subscription to [redacted] with a purchase. I received the magazine for a year and found a $29 charge to my credit card for a renewal subscription to the magazine. I received no notice from M2 Media that renewal was coming up and that I would be charged. I have disputed the charge on my credit card.Desired Settlement: Make sure my subscription is cancelled. Refund the $29 charge to my credit card.

Business

Response: