Major World Acquisition

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Nothing has been done yet to remove the hard inquiry off of my credit report In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is unsatisfactory However, a full refund of my deposit to my bank account is still pending.Sincerely, [redacted]

[redacted] It appears we have issues, the first, mechanical: I am presently looking into the matterIt appears that the vehicle has a factory warranty that is still valid, based on car's age and mileage at purchaseIf there is any dissatisfaction with the timing for our Dodge service, the car can be taken to any Dodge service facilitySecondly, there's the pricing: If you have a Buyers Order or other writing indicating the pricing agreed upon, we'd be happy to review it and honor a signed agreementOtherwise, I would have to examine the matter on a case-by-case basisI have reviewed the structure of the deal and, it appears, you got an excellent priceNADA retail pricing for your vehicle is over $21,at time of sale, indicating a nearly 20% discount as presently contractedI can be reached at ###-###-#### to discuss any/all solutions Regards, Eric

Customer left $ on We have posted signs that indicate that refunds may take multiple business daysThis down payment was left on a Friday and placed back in the consumers' card on Tuesday, March ***(See attached accounting entry for said info.) That money should be in her account and if it is not, I would ask that she call my office at ###-###-####Thanks, [redacted] ***

MsTovmasian: Please be advised that I have attached info on the 'registration' of your purchase of the vehicle (a Chevrolet Camaro, one of first in inventory of the new model)I'm uncertain what else you could be referring to in your complaintAs for the Monroney sticker, it is placed on or in every vehicle we sell newI have had my staff order a second copy from GM so you can have a copyI expect to have it within 5-business daysI will be sure to forward to you as soon as possibleRegards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] AN EMAIL WAS SENT TO THE COMPANY AND I WILL UPDATE YOU WITH A RESPONSETHANK YOU FOR ALL OF YOUR HELP

Please be advised that our customer service personnel (MsLiz R [redacted] at the showroom - ###-###-####) are aware of the issueUnfortunately, union rules and a holiday weekend mean that the vehicle cannot be seen until at least Tuesday.Any loaner vehicle would have to be approved through Chrysler itselfThe customer can set up a complaint with ***'s customer service #s, so that by the time the vehicle comes in next week, there might be a head start on the approval process.We apologize that more cannot be done at this moment, however, we would be more than happy to assist next weekWe apologize for any inconvenience caused.Eric K***

[redacted] : The 'credit inquiries' you mention are not actually credit inquiries at allThe notations on your credit report indicate that Major has marketed to you as a result of information (specifically mailing addresses) purchased by Major through [redacted] Note that, other than your name and address, Major has no access to your personal information and this has nothing to do with ID Theft or other criminality I have attached information on the [redacted] marketing program, which also contains info on who you can contact to get on the 'Do Not Disturb' list for this type of marketingThis would be the only remedy for this issue, as there are no 'credit inquiries' to remove Regards, Eric K***Compliance [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I would like my case to be reopened, I didn't ask for my case to be closed on any noticei did not receive an email regarding major world Chevrolet from Revdex.comthe msrp sticker that is supposed to be on the vehicle was never given to meI have no financial paper work of the purchase of this vehicleI was suppose to get a 6,dollar Rebait on the car and I never received itMr M [redacted] uses deceptive tactics against me and wouldn't allow my wife or my son to be around me while signing paper work for the purchase of this vehicleI am one of many victims of this situation and I sincerely ask that my case be reopened In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have called multiple times to get in contact with [redacted] regarding this matter and I have not been able to reach him or any one else who is willing to resolve this issue In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] First, I would like to thank [redacted] for his responseI appreciate his apology, but it doesn't fully compensate for the quality of service I received from the staff at the service center in Long Island CityI have received no updates pertaining to the investigation of practices and customer service experienced, nor have I heard anything pertaining to an apology from the staff, especially the [redacted] , and a possible bill adjustmentI look forward to further response and action toward working things out In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

[redacted] appears to have signed a number of documents, indicating that she was aware of the vehicle historyWe provide [redacted] and additional disclosures for all vehicles in our inventory.Note that if she wishes to trade her vehicle in, we provide guaranteed value for the trade, regardless of its history prior to saleIf she'd like to arrange an appointment, she can do so through my offices: ###-###-#### Eric K***Corp Compliance*Please be advised I responded through this system on I had no idea that it had not 'gone thru'

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved I was very satisfied with the outcome and the handle it very professionally Sincerely, [redacted]

Please be advised we are looking into the complaintIt would be helpful for the customer to forward a full VIN# of his vehicle, so we can verify the sale, as well as the specifics of the cancellation (including a copy of the cancellation paperwork, if possible.) It can be faxed to [redacted] or emailed to my attention: [redacted] Thanks, Eric

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved becausThe dealership rudeness and being lazy is unacceptablewer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.It's unfortunate that as a loyal costumer I have to go through all of this just to return a car that belongs to them and it only takes minutes to complete Sincerely, [redacted] ***

[redacted] and [redacted] ***: While we agree that the vehicle's performance has not been as good as we, the sellers, would have hoped, there remains a series of issues that prevent us from simply accepting return of the vehicle: With a modest down-payment and accident damage to the vehicle currently, it is nearly impossible to trade you into a second vehicle, without a larger contribution on your behalf, one that I understand you'd rather not makeThe vehicle's present mechanical issue is unrelated to prior ones (and we are making the repairs via goodwill as the vehicle no longer has statutory warranty protections) -- and we will finish repairs, as promisedThere appears to be little chance of getting an approval for another loan, given the current status of your credit and the additional contribution necessary to overcome that hurdleWe would consider a modest (month's) payment, as a one-time allowance in acknowledgement of your present inconvenienceI would hope we could resolve this soonWe are presently working on your other requests regarding credit inquiries and should have that to you shortlyThanks, [redacted] ***

[redacted] : Please note that, according to the Bill of Sale prepared on the second vehicle, your Charger was assigned a travalue and that full figure was applied to the 'new' Corolla(see attached) Additionally, you were upgraded from a 125k mile vehicle to a 25k mile ' vehicle - without an additional down payment requiredIf you had wanted the Charger fixed, that was certainly possible, as you had a warranty on said vehicleIt appears, based on documents alone, that you wanted and were granted the opportunity to purchase another vehicle, with an advantage of no further money downUnless there's something indicated in writing that has promised a refund of the original down-payment, I'm afraid I cannot consider your request Eric K***###-###-####

Please be advised we are looking into the matterA few quick questions for the customer:Is vehicle presently operating? Is there a 'Check Engine' Light on now?Are there any issues that I would not find on the Repair Orders already for work done to the vehicle?Has the customer had the oil (or any other service) done to the vehicle while he has owned it I will likely not get to this before the New Year, however, I welcome customer's calls after Tuesday, January *###-###-#### ThanksEric K***Corp Compliance

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] I am aware of the balance left from my previous vehicle that was added onMy concern is the vehicle damage did not match the amount of what the car should have been priced at the time of sale knowing the car would not have a depreciation for resaleI will follwith the resolution for another vehicle to resolve the issue Sincerely, [redacted] ***