Megabus.com

I have never been on a mega bus from Dc to Knoxville and only stopped 1 time.. Also you can't ask the driver a question about your arrival and it is either hot or too cold on every bus I have been on..

I have been buying silver for many years and look for the best price with the least risk. SD Bullion has consistently performed better than all the other places I tried so I pretty much use SD Bullion exclusively. I keep records of my purchases, so I know this for a fact. Many other precious metals sellers have great service, but not the prices. In addition to that, they sell a wide variety of coins, so you can stack more interesting coins for your dollar.

Plus they have great customer service reps who are ready to help and quick shipping. The packaging is very sturdy too.

We need a working  telephone number so we can speak with the complainant.

A 31.00 refund is in progress. Please allow 3-5 business days for this to post.

Complaint: [redacted]
I am rejecting this response because: I called [redacted] on 10/6/2015 and spoke to a supervisor by the name of Mr. [redacted]. He said that Megabus did not issue any credit for 31.50.  I think this is ridiculous. I did not authorize Megabus to charge my account 31.50.  I want the entire amount put back in my account.
 
Thank you.
Regards,
[redacted]

Please provide the number you used to call our company (your number) so I can research the call and better assist you.

Client was refunded $13.00 for the return trip. However, we are unable to refund the tickets for April 8, 2014 due to megabus tickets being non refundable as per our terms and conditions. After reviewng the account we see the client did not select the trip she wished to reschedule instead she...

purchased a new reservation. Please be advised our website also states the amount being charged to the credit card for the client to confirm before completing the transaction.

I am a first time buyer of bullion and SD Bullion made it very easy.

Buy or sell with confidence! SD Bullion will professionally meet any of your precious metal objectives. Great prices, no long waiting period and terrific customer service. What else could you want!

I apologize for the inconvenience but according to our records the bus was not overbooked. We are aware that the bus did depart 1hr 15min late. However, we did provide the service. According to our terms and conditions we do not offer compensation for that time frame of delay.

Complaint: [redacted]
I am rejecting this response because: it is not addressing my initial complaint.  I will not be using mega bus in the future because of the horrific experience and I am demanding a full refund plus reimbursement for the Uber ride I was forced to take from the scene of their failed attempt to get me to [redacted].
Regards,
[redacted]

I apologize about the inconveniences this may have caused. Please be advised prior to entering any credit card information our website prompts you to confirm all information is correct. On this page, and when selecting a time of departure, our website displays the addresses for each location....

Unfortunately, we are unable to honor your request of a refund per our terms and conditions.

I recently took the megabus, and waited at the Iowa City stop for well over an hour. My bus was scheduled to leave at 10:15am; instead it left at 10:40. And yet, I, along with about forty other customers, were left standing in the cold because we were told that they did not have enough room for our luggage. This was true, of course, but I'm very disappointed that they overbooked. Megabus knows that everything will be busier during the holiday season, and yet they fail to plan accordingly. Then, when the second bus finally arrived, the driver made an announcement, telling everyone to "look outside. If you see your luggage on the sidewalk, get off the bus." This was a horrrible and very unprofessional way of handling the situation. We should have been refunded for having to wait for another bus, and yet we ended up leaving about ten people stranded. I have no idea when their next bus came. The bus I ended up on left at 11:45 - a full hour and a half after I was scheduled to leave. The prices are unbeatable, but they should not be able to get away with this level of unprofessionalism. I have never had a trip where something did not go wrong. To make matters worse, we did not stop at the rest stop, so passengers had only a ten minute break, during which the only food source available were vending machines - we were not allowed to buy lunch. Very displeased. I've learned to never expect a smooth ride, but that took it way too far.

I have made over ten orders with this company over several years and have found them to be prompt, honest and provide exactly what they say they will. I have never had a single complaint. Great prices are a bonus.

You were refunded in the amount of $21.00. Please allow 3-5 business days for the funds to be available in your account. The $1.50 booking fee is non-refundable.

I am impressed with the service and products I have received from SD Bullion. I have compared their products and services to a number of competitors and found that SD Bullion's description and condition of the product was precisely what was delivered.

I will be doing business with SD Bullion again!

The escalation department will contact you with a resolution once the investigation is complete since we have no information on this issue.

The best and cheapest.

It's statedin our Terms & Conditions on our website. 2.    Reservations with megabus.com may not be refunded or cancelled except where megabus.com has materially failed in its delivery of the service offered by this site. As far as our internal policy when we would give compensation for a delay we are not allowed to share with the public.

I have had a great experience with SD Bullion every time I have bought from them. Best prices and service around.