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Missionary Auto Sales, Service & Salvage

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Reviews Missionary Auto Sales, Service & Salvage

Missionary Auto Sales, Service & Salvage Reviews (221)

My Mother just moved to the address this letter was sentShe has been at this address for less than a month and the attached letter came in the mail to herSo she some how signed up for a service provider because she didn't not sign up with a service provider....hummMy Mom being and confused about anything that comes in the mail and multitudes of calls trying to sell her something, I find these practices, legal or not, an abuse to people who do not know any betterThese underhanded practices should be stoppedClear cut pricing by these services you are supposed to have a choice for, should be displayed plainly and in writing.Please find attached the letter my mother received and the cut off jargon page that has Peco's name on it

As we’ve previously detailed, utility and supplier charges are separateThe customer shortpaid the utility invoices resulting tin supplier charges going unpaidThe June payment brought the supplier charges currentNo refund is warranted for this paymentAgain, as a courtesy, IGS Energy forgave the additional $in bad debt that accured and went upaid for the final two service periods the customer flowed with our natural gas supplyAnd out of courtesy we have recalled this bad debt from credit bureau reportingThank you,Tara ChapmanCompliance Manager

We find that allegation to be and inaccurateThe call recording was attached for the Revdex.com’s review with our initial responseNo rescission was made and no adjustments are warranted Thanks, [redacted] Compliance Coordinator

RE ID against IGS energy, I received a call from someone at Plarinum Advertising stating that there would be no further contact from their employees on our property, this was about a week and a half ago, since that time they have been back on the property more times I spoke with one of the guys that stated he was a manager on 3/30/2015, ecplained ot him what had been going on and that I had been assured that no one would be back here, and that his visit was the 3rd time since that occucred So no this matter is not resolvedThe park name is [redacted] Manufactured Homes, [redacted] rd, Rockford Il, there are over lots, so I am not listing them, but anything on [redacted] rd is off limits to this company [redacted] ***manager, FMHC

I have proof from my gas company that IGS was still selling their gas to meI am waiting for my energy company to mail me the _____ Then I can send it to youI canceled in March of last year & I still got it in Febas the bill _____ will see in next letter to ***My contract for mon IGS Oct to March of lst yearI sent to my BB & also bills for mon with IGS showing

There is a very good reason you have Revdex.com complaints and nothing but negative yelp reviewsYou keep misinforming people and see where your business ends up, it already has a bad reputationI am done with you wasting my time you are unethical in your business dealings

As I stated to Recovery one, I did not need to hear a recording because I already knew that I Did Not Sign Up for their serviceRecovery One said correspondence was never acknowledgedIf I had known that they were On my credit report, I would have tried to clear Up their mistake years ago when they claim it beganHow can they come to me two years later and claim just because they have recordings that they think or feel match up , makes them entitled to take money from meI hear about re-sellers all the timeI know how they have added service without written consent to customers other than theirsThis cannot be legal and I hope this is investigated furtherAt this point, do I need an attorney? Please let me know

I have NEVER lived in Bowling Green, Ohio Ever I have NEVER had any utility in my name in Bowling Green, Ohio Ever

Revdex.com: I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me

We have made the business decision to credit adjust the account for the manual invoices issued in December Your January invoice mailed today, so the credit will reflect on the February invoice Thanks, Jodi L [redacted] Compliance Coordinator

:they have yet to provide any written and signed contractThe time period of months makes no sense whatsoeverI never received anythjng in the mail re: IGS and agreeing to settle for an amount I don't owe makes even less senseWe are on a fixed disability income and this is not right at allWe will continue to research our rights regarding this matter

Our records show that there was no offer of promised savings over utility rates, as alleged in the complaint We have attached a copy of the third party verification audio recording of Ms***’s authorization to enroll in our natural gas supply service at the fixed price cents per therm through billing cyclesDuring this verification Ms [redacted] affirmed that she understood that this price may be higher or lower than utilities cost over the fixed price period, but would not change during that time periodPlease reference the attached invoice copies, under CURRENT MONTH CHARGES, the Energy Charge line item and you will see that the account was accurately priced at the contracted rate Per the customer’s call on January 3, call, we processed request for cancellation of our supply agreement, without penaltyThis process can take the utility company to billing cycles to complete, based upon where the account is at in the meter read cycle [redacted] (***), assigned a drop effective date of February 4, 2015, to return supply service back to the utility Thank you for the opportunity to address this complaint Sincerely, [redacted] Compliance Coordinator

I reviewed the letter that supposedly was sent to us by the village of Minerva, although, I never got this letter, I would like to withdraw my complaint against IGS I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me

Our offers were for fixed rate plans; there was no offer of savingsMs [redacted] authorized the enrollments via third party verification and did not rescind her authorization of the enrollments upon reviewing the written terms and conditions of our service agreementsThe residence flowed with our electric and natural gas supply services as agreed to and contracted by Ms [redacted] We have attached a copy of the third party verification call recording from July 28, and copies of the Terms of Service provided thereafterUpon receipt of the terms and conditions, the customer had ten business days to review and rescind the agreements, without penaltySince no attempt to cancel within the rescission period were made, the enrollments were deemed valid Payment has been due and outstanding since January 2015, upon remittance not being made to the local utility company, Nicor Gas, the balance was turned over to IGS Energy for collection activityI have attached copies of the notices regarding this due and outstanding balance Please contact our Collections department today at 877-327-to make payment arrangementsWe are willing to work with you to arrange a deferred payment plan and avoid third party collections Thank you for the opportunity to address this complaint, [redacted] Compliance Coordinator

Refer to the attachments that disclose that the terms of our sales agreement, very clearly outlines that Billing would contain IGS Energy’s natural gas charges plus taxes AND ***’s distribution and other applicable chargesThe account is being invoiced as contracted, therefore no refund is warranted We appreciate the opportunity to address this inquiry, Jodi L [redacted] Compliance Coordinator

Not opting out should NOT be misconstrued as ACCEPTANCE of your shady scamWe are filing this with the Revdex.com against your company because our utility company says they are in no way affiliated with your business

Our records show that the 9/5/enrollment request failed, as the utility company, NIPSCO never respondedThis means the service address of [redacted] Peru IN 46970, never flowed with Border Energy natural gas supply Thank you for the opportunity to address this complaint Thank you, [redacted] Compliance Coordinator

Our response is as follows: We have attached copies of the budget bill letters and the drop letter mailed to the customer with zero inquiry thereafter Our records show that the customer switch supplier, effective March 24, Upon cancellation budget billing trues up and the variance amount comes dueThe account has a zero balance after remittance posted on April 7, We appreciate the opportunity to address this inquiryThanks,Jodi L*** COMPLIANCE AFFAIRS COORDINATOR

This does not change the fact that their sales representative lied to meAnd the fact that I did not receive a bill in the mail or any email notification stating that I had any amount due up until their "FINAL NOTICE" letterI wish I could provide documentation from this company but they have not sent me anythingOnly the word from there representative that my bill would not change and that "The only thing that will change is that your energy will be provided by IGS"Please use other people's responses on your website as proof of their business practicesYou will see that I am not the only one

I am rejecting this response because: There are two bills involved in this settlementThe first was billed for kilowatt hours at pkh versus Mkh at pkhA difference of $The other bill was kwh @ perkh for $Met Ed is kwh @ per kh a total of A difference of @ The total settlement should be $I did speak with Lance B [redacted] and he did offer $and change which I did not acceptI never agreed to that figure and I made MrB [redacted] aware that the offer was low and not what the company charged at allI want the figure of $as a settlement and I will not communicate any further until that is agreed upon or the PUC will be notified along with MrScott W [redacted] and the horrific treatment I am receiving Regards, [redacted]

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