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Moore-Built Construction & Restoration

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Moore-Built Construction & Restoration Reviews (1464)

Upon review, we can confirm a return was processed for our customer in the amount of $in the form of a Kohl's Merchandise CreditPlease advise our customer to allow 7-business days to receive

We apologize for the inconvenience our customer experienced with their most recent Kohls.com orderWe have processed a return for the missing items, which will be applied to the Visa card ending in The amount of the credit issued is $Please advise our customer to please allow 7- business days for it to post

We apologize for the disappointmentOur customer is more than welcome to go to the Fayetteville Kohl's store and conduct an even exchange

We regret to hear of the customer's recent frustration with Kohls.comOur records show the shipping cost for Kohls.com order # [redacted] was refunded on 12/10/ We apologize for any inconvenience

At this time we advise the customer to respond with the Kohl's Cash number for further research

Regrettably SKU did not update to its clearance price at the time of check-outThis was an isolated system error that has since been correctedWe have processed a $credit back to the customer's Kohl's Charge account ending in Please allow 7-days to receive thisWe apologize for the inconvenience

We stand behind our previous responseWe have sent feedback to the associate who gave poor customer service, as well as asked for a Social Security numberAdditionally, our records indicate the replacement item was delivered via USPS on December at 4:PMAs such, we consider this matter closed

We apologize for the disappointmentOn December 21, we verified that a package from the Kohls.com order ending in was lost in transitAs such, we issued a credit in the amount of $71.26, which will post to the VISA card ending in in an average of seven daysAlso, our records indicate that $worth of Kohl's Cash was issued, via email, directly after submitting this orderHowever, the Kohl's Cash has since expiredAs such, we respectfully decline the request to be reimbursed $

Upon review of Order , it appears the customer selected the addressOur system requires our customers to first select, and then confirm the desired shipping address before placing an orderAlso, a confirmation email is generated immediately after the order is submitted displaying all of the order informationWe allow a minute timeframe for modifications to be made to a order or to cancel the orderThe customer has used this address in the past for a order placed on December 27, The customer can contact the recipient them to send back the items or refuse the order since she is aware of who resides at the addressUnfortunately, this was not a Kohl's error, she would still be responsible for the package

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Actually, that information was provided as you can see for yourselfAlso, they have the order number and have full access to my account information so lying about it is quite sillyKara [redacted] Regards, Kara Cooper

At this time, we are not refunding our customer the tender used for Order [redacted] It appears the same tender was attempted to be redeemed on a different orderIf our customer wishes to discuss further, he would need to contact ###-###-####

We apologize for the frustration our customer experienced with online Order We have processed a return for our customer for the missing itemWe applied a credit to the customers Kohl's Charge ending in for $and emailed her Kohl's Cash in the amount of $We also applied a $credit to her Kohl's Card for the inconvenience

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory enough to me I received a cash credit to my debit card for a portion of the item and a merchandise credit on a gift card for the rest Regards, [redacted]

As we were unable to verify the remaining five rebate submissions, Kohl's Rebate Department attempted to contact our customer to resolve this matter; however, they were unsuccessful at reaching himTo resolve this issue, we have sent a final VISA prepaid card, to Alicia Luna, in the amount of $60.00, which will be received, via mail, in an average of 4-weeksAs such, we consider this matter closed

Our records show a return for Kohls.com order # [redacted] was processed on 01/22/16, back to the customer's VISA ending ***We advise our customer to allow 7-business days for the credit to appearWe apologize for any inconvenience

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI understand that Anywhere from February 24th (days) to March 1, (days) is when I should receive my refundI expect my account to be credited within that time, so that this can finally be resolved and we can be finished with the stress of this matter Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is non satisfactory to meBut don't want to take up your value time with for company that doesn't care about their customers, hence considering this matter as closed Regards, [redacted]

Upon review of Kohls.com order number # [redacted] we have processed a return for the towel on 06/15/back to the original form of tenderPlease allow 7- days to receive the credit We apologize for any inconvenience

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Yes, I agree that they did provide these instructions, as I mentioned in my initial complaint But I never stated they never told me how to get a refund I reject this ridiculous response as it does not rectify their error I have since moved and now live over minutes away from the Kohl's location that the order was originally supposed to be picked up from Going to the store is no longer an option for me For the Revdex.com's records, and for Kohl's to mail my refund as they promised initially, I will provide my updated address below my response I called the store location and was transferred to a manager by the name of *** Let me first say that I commend [redacted] on quality customer service, the appropriate customer service that I have yet to receive from Kohl's Corporate Customer Service department I explained the situation to [redacted] and he said that the store cannot do anything, that I should have received a "reimbursement" email with a barcode that totaled the combined unused gift card and Kohl's cash He stated that it normally takes 3-days and that he, himself, has received this type of email after he had placed online orders that were subsequently cancelled due to out of stock items He stated Customer Service should be able to track the email down that I should have received, see the reference number tied to the reimbursement and see that the funds have not been used and either re-send the email or mail it to me Finally, someone from Kohl's that makes sense!!! Why is he able to understand the process but corporate cannot? Kohl's, please response and govern yourself accordingly Still waiting for a refund,

We apologize for the delay and disappointmentOn February 5, we processed a credit for the full Kohls.com order ending in 5643, as it was undeliverableAs such, $was refunded to the VISA card ending in 6483, which will post in an average of seven daysBlue Kohl's Cash in the amount of $ was also issued, via email, with a redemption period of days

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Address: 523 Oil Field Rd, Elm Grove, Louisiana, United States, 71051-7914

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