Moore-Built Construction & Restoration

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Kohls has been informing me that my request has been processed since October of 2015, yet I have not received confirmation that I am unsubscribed I continue to receive conflicting information from everyone I speak to This is the worst customer service experience I have ever had Regards, [redacted]

Revdex.com: In response to Kohl's question, the answer is yes, I thought it was clear that I was trying to order a match to that chair response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I am letting Kohl's.com know I have contacted Kohl's Store in [redacted] , I spoke to one of the managers and she offered to order the chairs again, have one of her employees put it together for me in the store, take the chair from Kohl's.com back, credit my account, then sell me the chair again and take an additional 30% off This manager was AMAZING, I should of gone to them from the beginning instead of wasting my time with Kohls.comKohls.com should be ashamed of themselves and their lousy, non friendly serviceThank god for facebook, instagram, twitter and all other social media making it easier for us consumers to voice our bad experiences with these unfriendly department stores [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Until I receive compensation for the lost value of $I will not find the issue resolved I will not do business with Kohl's until this is resolved Their opinion on how "clearly" the expiration was visible is laughable at best and does not address the fact that none of this was explained to me during the sales transaction The locations are extremely small and are very confusing as their was the Kohl bucks value on the same coupon for an entirely different offer Regards, [redacted]

We apologize for the inconvenience our customer experienved in regards to his Kohl's CashWe have gone ahead and applied a credit of $to his Kohl's Charge ending in ***Please advise our customer to allow 3-business days for this to post

Customer has reached out to us through a different channel Appears a full refund was processed for our customer as of August 08,

We have processed a refund for our customer on December 31, and we emailed $to our customer and applied $to the Visa ending in

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] My receipt does not state this, nor is it posted anywhere in your Stroudsburg, PA store Staff should tell customers the new policy!

We will be more than happy to research our customer's concern, but more information is requiredIs the customer able to provide an order number or email address linked to the order? if possible

The portion used with a gift card was returned to a Kohl’s Merchandise Credit, and mailed to the customer via USPSPlease allow 10-business days to receive thisWe apologize for any inconvenience

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have not received any credit on the MasterCard yetAlso why did they issue a merchandise credit for the second order when I paid using my MasterCard? I would like the money back on my MasterCard [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

We regret the customer lost the Kohl's Cash used for Kohls.com order # [redacted] , due to the order being canceledAs a gesture of goodwill we will send the customer a gift card for the applicable amount used on Kohls.com order [redacted] We advise the customer to allow 10-business days to receive this via USPSWe apologize for any inconvenience

In order for our customer to receive a full refund for Kohl's Cash used on their order, they would need to speak to an associateThe customer can contact is 1-800-837-

We apologize for the inconvenience, but Kohl's does stand by our Special Holiday Return Policy Regrettably, a return is unable to be madePlease advise our customer to refer to the link below for more information regarding our electronics return policy.https://cs.kohls.com/app/answers/detail/a_id/1086/kw/

It is unclear why the customer's Kohls.com return was delayedWe have processed a return for Kohls.com order # [redacted] on 01/25/Part of the return was processed back to the customer's Kohl's Charge account, and the remainder was placed on a Kohl's Merchandise Credit sent via USPSWe advise our customer to allow 10-business days to receive thisWe sincerely apologize for any inconvenience

We respectfully decline our customers "desired resolution" request, as the ad correctly states that the Fitbit doorbuster price of $99.99, with $Kohl’s Cash, starts at 12:AM (CT) on November 23, on Kohls.com Additionally, we accordingly set quantity limits on select items to ensure inventory is available for all customers

Since I had paid with Kohl;s credit card and I do have the receipt for it, why they can not send me a check, why should I accept the store credit? I do not wish to do business with them anymore

We apologize for the inconvenience our customer experienced due to their recent online orderWe have verified the item is out of stock currently, but it is noted that once it comes back in stock, we can honor all discounts and price from when our customer initially placed their order

We have no record of any system errors that would have prevented the customer from redeeming the promised promotion As previously stated we have accommodated the request for the $promised creditWe apologize for any disappointment

It has now been over days and I still do not have a checkI seriously believe they are just holding into my money and never return itThe recipe says to days nothing about business daysThe lady I have emailed with that clearly dis nothing to fix this said to days then changed and said business daysAnd big surprised we are well over business days I want my money and I want them to pay late fee now adding up more and more for ever day I do not get my moneyHow can a company hold onto something that isn't theirs Regards, [redacted]