Moore-Built Construction & Restoration

We apologize for the inconvenience our customer experienced due to their rebateIs the customer able to provide an order number or proof of purchase of the item, so we may review further on our end

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I WANT MY FULL REFUND to the card I paid with That is $34.01!! I DO NOT want any refund as part of Kohl's cash I WANT MY MONEY BACK IN MY BANK ACCOUNT! If you want to offer the $and $in addition to A FULL REFUND, I will accept that REFUND MY $TO THE CARD I PAID WITH!!! There is NO reason to refund any of it to Kohl's Cash!!!! [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

We will be more than happy to research with our rebate department in regards to our customer's inquiryOnce we receive a response, we will be happy to reach out to our customer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I DEFINITELY never received any kind of refund from Kohl'sIt appears that the original order and the gift cards have been intercepted or something of the sort, since I have never seen them [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] (***) [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I still find it hard to believe that a company, such as Kohls,would TAKE SO LONG to admit to their errorThis could have been solved months ago Regards, Jean [redacted]

We will be more than happy to research our customer's concernMore information is neededIs the customer able to provide an order nu,berIt appears we were unable to locate it with the information provided

We apologize for the inconvenience and frustration our customer experienced with online Order We have processed a $credit to our customers Kohl's Charge ending in Please advise our customer to allow 3-business days

Our records do not indicate a gift card was promised to the customerIf the customer is referring to a rebate, the customer should contact the manufacturer directlyThe requirement of each rebate is set up and specific to each vendor of our merchandiseWe advise the customer to respond with any corresponding documentation from Kohl's in regards to this gift card

We apologize for the inconvenience and frustration the customer experienced when attempting to place an order on Kohls.comCan the customer confirm if a order was submitted, since we are unable to locate it one our endThe issue may have caused by several users placing their orders during the last few minutes of our promo mainly the reason why we encourage our customers to make use of our day promos as early as possible to avoid such difficulties in placing ordersAs a courtesy, we can adjust the customer's order

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The response from the company stated they had arranged a puck upThe scheduled pick up was scheduled for MY addressThe item was shipped to my daughter's adddress, as per my orderAnother example of the issues I have been dealing with [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] .I will refrain from being satisfied until I actually receive the check, on or before Sep2nd, Regards, [redacted]

I am looking at the Kohl's gift card now and it does not state that a gift card is unable to be tendered with another gift cardI am also looking at the Lowe's gift card I purchased from Kohl's and it as well does not state that a gift card is unable to be tendered with another gift cardAgain, this is something I feel that the cashier should have explained to me when she rung up my purchasesHad she explained this to me or had this policy been posted where the gift cards are located in the store then this situation could have been avoided I will no longer shop at Kohl's

The customer is aware why she needs to contact our Corporate Loss Prevention directly and speak with themUnfortunately, this is an issue that is unable to be resolved via the Revdex.comShe is awareAre you able to close it?

We apologize to the customer for the inconvenience involved in the handling of the rebate I can verify our customer bought the coffee maker on the designated date when the rebate promotion was going onFor the hassle, we will send our customer a $gift card, and two 30% off coupons as an invitation to shop with us again

We apologize for the delayOn January 23, Kohl's Corporate Refund Department contacted the customer, via phone, and left a voicemail requesting the customer to return the callAs additional information is needed before we process a refund, please contact Kohl's Corporate Refund Department, via phone, at ###-###-####

The 15% off was for the promo code of SAVE15, not the cancelled socksOn the Kohl's Cash itself, it does state if merchandise is returned and the Kohl's Cash is redeemed, it will affect the return amountThis is also displayed on Kohls.com.https://cs.kohls.com/app/answers/detail/a_id/

The following information is provided at www.kohls.com While Kohl's strives to provide accurate product and pricing information, unintentional pricing or typographical errors may occurKohl's reserves the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, information related to text, pricing, availability and product descriptions) at any time without notice (including after you submitted your orderand confirmation was received)Our records indicate the earphones were returned for a full refund on December 30, We apologize for the inconvenience our customer has experienced

We apologize for the disappointmentOn November 10, our records indicate that our customer returned the incorrect merchandise to the [redacted] , PA store for a full refund in the amount of $This credit will post to our customers Kohl's Charge card ending in ***, in an average of seven days

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I then asked to speak to someone higher up and they simply respond making excuses againIt’s not about shipping it’s also about the experience their associates provided me by brushing me off and continuing to try to hush my concerns as a customerI did also include that at this point I want to speak to a manager and all I got was a “sometimes things happen and we aren’t giving monetary compensation.” [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, Brooke [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I contacted the customer service dept again to try and resolve the issue and have attached the chat message to this e-mailMy problem is you cannot choose to ship to two different addresses on the website and they shipped half to me, the other half to my father and they still want to charge me for shipping when I should of had free shipping to begin with and have to still reship this gift which will be close to $to get it there on timeI should of had free shipping not $or now discounted by $of which I have not seen a refundWhen I contacted customer service they stated I would be getting a full refund via chatPlease see attachedThis is the second huge shipping error I have had with Kohls and I will conact the Attorney General and media if necessaryI never complain to companies when things go slightly wrong but they have now messed up a birthday gift and now a christmas gift for familyKohls needs to make this right Regards, [redacted]