Moore-Built Construction & Restoration

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.HoweverI find Kohl's response that the item I purchased was not eligible for a rebate incorrect The rebate form, packing slip, and UPC code I mailed in clearly state that American Tourister Burst model hard or soft side luggage are eligible for the rebate These documents are attached with my response Regards, Diane ***

We apologize for our customer's disappointmentOur Kohl's Cash policy does allow the coupon to be accepted within days of the expiration dateIf the coupon is not accepted by our store, then it must mean that this would have fallen outside the day grace periodWe would be unable to honor the $Kohl's Cash and we consider this matter to be closed at this time

We apologize for the disappointmentTo avoid instances like this from happening again, we removed the old address from the shopping profileWe also issued a credit on December 13, in the amount of $113.02, in compensation for the two orders that were lost, which will post in an average of seven days to the Kohl's Charge card ending in Furthermore, the order was replaced, on November 13, and subsequently delivered, via UPS, on November 15; however, was later returned, by you, to the Southridge Kohl's store in Greendale, WI for a full refund

I don't think I'm a "most valued customer" after this experience Not being able to use my Kohl's cash in store due to flooding in our town and surrounding areas and simply wanting to use it online to apply towards a large order didn't make sense to me and I thought it was poor customer serviceAdding in that a supervisor I spoke with that viewed my order, deleted the entire items and put in a set of cookware in my cart did not help this situation either This entire experience wasted much of my and my families time and was frustrating for all of us

Revdex.com: I am stuck buying a new bed thanks to them I'm done been sleeping on floor for almost a month buying a bed from them after I already did is not going to happen I will never purchase anything else from them online I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The request for a reorder number impugned my character It implies that the items in question were delivered to my address and returned Nevertheless, on June 3, after calling the contact number for kohls.com, a male representative reordered the items after confirming non-delivery of the original order The number was The cost was $66.31, which was less than the original order because the price of one item had been reduced This amount was charged to my account on June Regards, [redacted] ***

Upon review of the customer's Kohls.com order # [redacted] we are able confirm a return was processed on 07/13/The customer has been credited for the order and all associated feesWe decline the customer's request for any additional compensationWe apologize for any inconvenience

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below As a consumer, I'm innocent in this case There is no way I can find out the ad is real or fake, and which survey is a good one which one is a spoofed survey That are not my responsibilities, and I'm not no obligated to do the work for Kohls That email were sent to peoples inboxes for so many times, and Kohls knows of that, but did not stop itThat is Kohls faultor I can say Kohls made a purpose to let ad fool people around so it can take advantage of that Kohls customer representative has promised me a gift card as a reward of my hard work for its survyBut took it back next dayWhat kind behavior of this? Please explain Regards, Alex ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: Thanks so much for your help, and May God bless all of you guys! Thanks againRevdex.com you guys are the best! I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Emelina [redacted]

We apologize for the inconvenience and frustration our customer experienced with their Kohls.com orderWe have processed a return for our customer in the amount of $54.10, which will be applied to the Kohl's ending in Please advise our customer to allow 3-business days for it to process

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I requested a refund for my order on my Kohl’s charge on 1/5/and was advised I would receive my refund for the missing item, now I’m being told that because I used Kohl’s cash and discount code at checkout I cannot receive my refundI do not want Kohl’s cash or any promotions from Kohl’s I would just like my refund for the items I have been working on for weeks to resolve, I have never had an issue in store returning items or getting a refund but now they are denying a refund because I used Kohl’s cash as well as other discount codes along with my Kohl’s charge card Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [They kept the rebate on the site well after they were made aware of the expiration..] Regards, [redacted]

Our records show the return for Kohls.com order # [redacted] was processed on 12/16/$was processed back to the customer's Discover card ending in ***, and the $as a Corporate RefundWe advise the customer contact our Corporate Refund Department at ###-###-#### if they still have not received thisWe apologize for any inconvenience

We have processed a return for both orders, and The credits for both orders are in the amount of $and $Please advise our customer to allow 3-business days for it to appear on their Kohl's charge ending in

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.The valid thru date is expired but this has been going on since before it expired When I called I was told that the stores had to be doing something wrong All of them Three places, different dates different times they never offered to replace the card now the card is expired and they don't want to do anything about it Its a scheme First off the cards should not have an expiration date if they are going to take a $a month fee it should expire when the funds are gone I believe they are ripping people off and I am disgusted I have been doing a lot of reading and several people have had similar issues Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***i am requesting a 100$ gift card for my gas money to the store time and having to print a mailing slip in which I had to go to a place to print using my time and I still have no blanket not fair to me the customer I have been waiting weeks for this blanket this is poor online serviceI ordered online so I would not have to make any trips outside my house!

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] **

We apologize for the inconvenience our customer experienced regarding his most recent Kohls.com orderIt appears that our customer reached out to us through another channel and have documented to apply a $discount off of a future order for our customer He can refer to Incident 160726-

Regrettably we are not able to determine why there was no update with FedEx regarding Kohls.com order # [redacted] At this time we have processed a refund for the merchandise Please allow 7- days to receive thisIf the customer would like to reorder the item, we will be happy to honor the original sale price, applied discounts and free standard shipping on replacement orderWe apologize for the inconvenience

Upon review of our customer's inquiry regarding Order 4478625168, it appears it is a duplicate orderThe customer did confirm receiving the original order in full and is responsible for her balance of $ The reason she did not receive credit on her Kohl's Charge is because she was not double charged for the items in questionThe items were sent in error