Moore-Built Construction & Restoration

We respectfully decline the request to be issued additional Kohl's Cash, on the Kohls.com order ending in Additionally, we are unable to honor any price adjustments on the Kohls.com order ending in 2495, as this was a Black Friday doorbuster deal Accordingly, we stand behind our previous decision and consider this matter closed

Upon review of our customer's concerns, the customer will have to contact the manufacturer in regards to his luggage Due to the allegations made by the store, any further contact should be addressed with our Corporate Office

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThe sales representatives over the phone honored the original offer and pricingThank you for your assistance Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sorry I was out of the country & did not have the opportunity to replyI am fine with the resolution.Thank you

We apologize for any disappointment and confirm a full refund was issued on January 6, We ask the customer allow an average of seven days to receive the refund on her end

We apologize for the inconvenience the customer experienced due to not receiving Order 4771468327. A return was processed on April 19, 2016, in which a credit was applied in the amount of $39.47 to the customer's Visa ending in 8292. The customer will also be receiving a gift card for $10.00 in... the mail, which was for the Kohl's cash also tendered on the order.

Anytime there is dollar off coupon or Reward, it will be applied first to the merchandise and then the percentage off coupon will be applied. We have this listed on the back of our coupons and you can also find the information on our website, www.kohls.com. At this time, we consider this matter closed.

RevDex.com: I have reviewed the response made by the business in reference to... complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. there is no day when the gift card was sent nor tracking information [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

We regret to learn our customer was unable to redeem their Kohl's Cash before it expiredOnce the redemption dates have passed, Kohls.com and our store registers will no longer accept Kohl's CashIn the past, stores may have made an exception to our policy to honor expired coupons; however, going forward this will not be the case and our policy will now be enforced Though is not our policy, we will still honor the promise given by Kohls.com to honor the customer's $coupon ending in that was discussed on 03/07/Once the customer places the order if they will please respond to this complaint with their new order number we will credit their order accordingly

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below HiI looked over the responseI have no way to access my account online as I do not have a copy of my cardI have sent away for one and will check my account after I receive itThe women I talked to did say that I have a zero balanceI am still receiving phone calls from Kohl'sI will wait before I either reject or accept the business' response Regards, [redacted]

We stand by our previous response, and consider this matter closed

We are more than happy to research our customer's inquiryPlease advise our customer to provide their order numbers, if possible

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] I reject their non-response and believe that they are providing and misleading advertising when they offer hassle-free returns Regards, [redacted]

We apologize for our customers frustrationWe have processed a credit to our customers Kohl's Charge card ending in 8104, in the amount of $31.43, on October 2, which will post in an average of seven daysHe is welcome to donate, or discard the shirts that were delivered in error

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below There is no way to determine that I was NOT going to receive them when I placed my order This is where you are deceptive I only purchased from your site because of the kohls cash rewardsThere is NOTHING when I was purchasing that states that I would NOT get them It should sayyour item is not eligible for the Kohls Cash Rewards Program It didn't! Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Cong **

We have reached out our contact at UPS, and they have confirmed the same issueYou would need to initiate the claim with UPS, since the package never made it to it's destinationAt this time, we do consider this matter closed

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] This is acceptable providing I will receive the applied amounts As of today 01/03/I have not yet received I'm not trusting that Kohl's will honor this remedy I will have to say I have never made a purchase from a business that I did not receive the product and was not able to receive a refund I have always been prideful of my shopping, I would here of these horror stories I will no longer shop Kohl's for Christmas gifts in the future I would also like a contact name and number should I not receive the refund I have been told I would receive the refund several times thank you Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

I paid plus tax for the item I should be refunded the full amount

We have partnered with our Rebate Department and have confirmed a $Gift Card was activated on April 15, Please allow 7-business days to receive in the mail