I believe it was the year when I visited their office on the 2nd floor of this location and attempted to buy a life insurance policy at this agency and they refused to sell a policy to me
I was a previous customer of State Farm begining around when I took out some renter's insurance fro a different agent located at EWashington in the lower level of Marshall Field'sThe agent's name their was Janice Nazar
After being turned down for a life insurance policy at theNAshland Avelocation because of some legal issue with my name, I thought that I could provide some proof of my name by obtaining the State Farm records of my renters policy, however when I went to ask Janice Nazar for a copy of my renters insurance policy, she told me that State Farm does not keep records that longTherefore I felt that I not only was being turned down and denied a life insurance policy at the NAshland location, but that I was also being denied a copy of my rente
I have my truck insurance with this company and I'm tired of her excuses charging me different monthly payments I feel this lady is not honest with us costumers
I had both my car and home insurance with State Farm I called around 4/20/and asked to have my insurance cancelledI had already purchased a new policy with a different company I was told my policies would be cancelledThe automatic payment was not withdrawn from my account the next month; however, I kept receiving calls and emails stating my policy was going to be cancelled due to nonpayment I explained that I cancelled the policies in AprilI also requested a refund for insurance that was already paid Homeowners was paid for the year (until 7/2017) and car insurance was a month ahead They continued to call and email for several monthsI eventually did receive a statement saying the insurance was cancelled; however, I never received the refund for the months that were cancelled Several phone calls have been made to clear this up but noone ever calls back with a solution I believe State Farm owes me about $($/X 3)for the home insurance and $for t
I called State Farm Bank on 8/19/to talk to someone about making a payment I had fallen behind on my payments and was trying to make a payment to help me get caught up During the call I gave information to do the payment but during the call I started asking questions about other options and they were going to get me to someone else While we were going over options the phone was disconnected I called back as soon as it disconnected and had to talk to another person I was told that the payment had not been made and that I still had option of sending the money from my bank account to state farm bank and they would make the payment on my loan and that was the quickest way to do it I told them I would call back if I was not able to do the transfer I did the transfer on 8/19/and the money went into State Farm Bank on 8/22/ I then went online to make the payment to my loan I called them on 8/22/to make sure it was ok and was told they took the payment out of my re
I initiated a claim with State Farm on January 5th due to flooding caused by a burst pipe in my basement It is April 29th, and despite numerous calls to my agent and the representative assigned to my case, I have yet to receive an updated estimate or the required approval for the rebuild company to begin work to restore my basement to its original condition due to non-responsiveness of both the agent and representativeState Farm has taken no action to resolve my claim or provide the services I've already paid for
I had an account with State Farm, and while needing services realized they had cancelled my policy was cancelled due to an issue with my son's license A few weeks ago a rep called me about my son's license and I assured her it was a mistake as my son is in the Navy and not even in the country at the time He has been deployed to Bahrain for the past months She advised me to keep them informed once he returns or I got confirmation either way I agreed Today, I called to get roadside assistance and was told my policy had cancelled They advised me to call the agent once they opened at 9am I did, and spoke with Erika She stated she would speak to underwriting and get back with me I called her back after most of the day had gone by because I thought they were closing soon She advised me that she would call me back as they weren't closing until At 1745, I had not received a call back, so I called them Erika came to the phone and advised that she was working on my
I am a State Farm customer for over years on a home that I own The home suffered huge amounts of damage, some from a hailstorm that my tenant had not reported and some from neglect Other damage was not wear and tear and was quite extensive The tenant had an unauthorized dog which defecated on the carpet They also painted over woodwork and that was not authorized Giant holes in the plaster, damage to a subfloor, many broken windows, holes punched into doors I have to replace exterior doors too due to damage The basement was trashed and cement was thrown down the laundry tubs, destroying them The carpeting is not able to be cleaned as I had a professional company assess the damage It all has to be ripped out I feel my tenant vandalized my property and my insurance company has failed me I paid over $20,in insurance for this property over the years
This starts back in March where I was offered a free roadside assistance service for months and then when I use it I was later charged in and then later when I file a claim for someone hitting me on the expressway and driving away I did a police report and found out how much would it be to get it fixed and I found out it wasn't that much so I paid for it with my taxes and come to find out that that the claims are still hold against me even though I called State Farm Auto Insurance back and cancel the auto claim
In July, I renewed my auto insurance policy (adding renter's insurance, which was supposed to bring my payments down) with State Farm InsuranceI got another quote from *** and decided to go with that policyI notified State Farm (week prior to the payment due date) that I would be cancelling my policy and requested a stop to my automatic payments, to which Neal Bracewell confirmed receipt and acknowledge my cancellationOn August 10, State Farm deducted $as payment for my cancelled policy, which caused my checking account to be in the negativeMy *** payments (for my new policy) in the amounts of $and $were charged an INSUFFICIENT FUNDS FEE of $each, with two other (non-related payments) being held and about to be charged the Insufficient Funds fees as wellState Farm and admitted fault, but claim it will take business days to refund meMeanwhile, I keep being charged fee by my bank for insufficient funds chargesThe fault lies with their B
I did not receive my refund for my renters insuranceIt has been months of going back and forth with promises to send the check and I haven't received anythingThey keep promising to follow up and never doVery poor service
There are a few issues:The service is prepaid, so once the service was cancelled there is no amount that should be due, I have had multiple problems with this company and this is not the first time they have tried to take money from me for no services renderedThe fact that no money should be due in the first place makes this second issue even more upsetting, they sent me a letter that I received on Saturday April 14th via USPS, that was written on their regular printed papers just how they send a bill, it stated to contact them or they would have to contact a collection agency and put this bill on my creditIt is now Monday April 16th, and I received a notice from a collection agency via USPS again stating the same amount is now in collections with themNow Foremost is not open on Saturday or Sunday, so I'm not sure how I would contact them, and if I received this via USPS that means they were contacted days agoThey are specifically waiting to reach me so that I can not do
I have Been trying for months to have my car repairedI was Told by State Farm that it would take longer because I’m not using one of there facilitiesFirst there are none within miles of my homeSecond they won’t pay for my time or mileage to go to their adjuster and won’t drive to meAlso, I am hung up on every time I call, they keep sending me in a run aroundI request the names of whom I’m speaking to and they refuse to answerI dont Understand why this is such an ordealI have Wasted numerous hours and efforts on an accident which wasn’t my fault
On 6/23/2017, I called State Farm claims department to see how I can have all future State Farm refunds or claims issue in my name instead of my dad estate, Estate of Carl Tatum, because I am responsible for the homeowner insurance, mortgage, and property taxes During my call, I spoke with three different customer service representatives and the third representative tried to connect me to a fourth person, but I informed the individual I would call my agent
Jim ***s office does not meet my expectations due to the subpar customer service His office refused to accommodate me by not fulfilling its promise to accept split payments of the premium and refunding the premium already paid to adjust for a check credit by State Farm Ina *** is interest in the office's self interest to save money by disregarding a longtime State Farm customer's request
Due to the credit by my credit card, Ms*** now would like the premium payment by check instead of credit card left in a voice mail on September 7,
State Farm cancelled a renters policy I had with them without informing me, leave m me uninsured
State Farm notified me they would be cancelling my policy on 9/17/On 9/9/2018, I called State Farm to cancel the policy a few days early as I had obtained new insurance, only to find out that they had cancelled my renters policy on 7/25/2018, without notifying my, leaving me uninsured for over a month
Filed insurance claim for my current hospitalization starting on 08/01/Have provided company with all requested infoCompany promised to process claim in certain amount of business days however at end of time only asks more questionsA sincere attempt to process a claim would start with requesting all necessary information at the startAll promises by company to this process have been false
This Spring a catastrophic event which was recently declared a natural disaster damaged our siding, gutters and roof We have had multiple roofing professionals UNANIMOUSLY cite the roof as needing to be replaced, one of which was recommended by our agent as someone's opinion he valued ALL State Farm adjusters claim that there is no damage to the roof and State Farm is therefore denying coverage This is the first claim we've ever submitted, and believe to be fair in our assessment and approach with working with them; this roof has been compromised We pay State Farm to help restore our home in these unforeseen events, and at a time we really need them to come through, they are completely letting us down
Removed vehicle from insurance policy due to high insurance for my son I was told by Mary, office manager, that the request was made in time before the next months billing I was also told it was too late to stop the automatic withdrawal from my bank account but I would receive a refund Well, three months later and still no refund I have called several times and spoke with Mary I have asked for Sam Sample to return my call but to no avail I continually have to follow up even though I am told I would be called back I called on 6/15/and spoke to Mary Mary told me she thought it had been taken care of and would check on it and call me back that same day I called back today, 6/21/because I had not received a call back I am being told today that I will not receive a refund because my son would still have access to a car that is no longer insured by State Farm I find this completely unacceptable and am requesting the refund of my money ~$
Have a current and Active policy, I requested State farm to summit Federal Insurance Filling To the Department of Federal Motor Carrier Safety Administration in order to be Complaint with state and Federal Laws and regulations, I have waited very patiently for months for them to complete this simple request and they responded that they simply will NOT summit and Filling because they said "They are not obligated by any law to do so"
There complete lack of attention and willingness to help a paying customer has caused my "Operating Authority" with (FMCSA) to be revoked and suspended because state farm did not summit the filling that I needed, There for this has created a big legal mess with Federal government and now I've had stop operating my trucks causing by business to start loosing $1,a day because I had to stop running my trucks that I run everyday for work
I have consider seeking legal advice from an attorney at law for lost wages, fines imposed by the Feder
On 1/2/I called the State Farm Roadside Assistance hotline for a tow truckIt had snowed a lot, and I was stuck in my driveway - even after shoveling etcAll I needed was a push, but I no no one in town, so I calledThey called me back over an hour later and said that no one locally was responding, and was advised to call the local police department to see if they could get a tow company to answer them and come outI was baffled! I was also told I was welcome to try back in a few hours and begin the process all over againI ended up flagging down a passerby and paying them to push me outLater that day I received a text saying that some tow company was scheduling a tow for meI immediately called the hotline again and they said they had no record of a tow being dispatched for meI also called and emailed the local agent, who also called the hotline to try and cancel this "tow"Then a while later, a claim appeared on my account for thisAgain I called the local agent and th
I believe it was the year when I visited their office on the 2nd floor of this location and attempted to buy a life insurance policy at this agency and they refused to sell a policy to me
I was a previous customer of State Farm begining around when I took out some renter's insurance fro a different agent located at EWashington in the lower level of Marshall Field'sThe agent's name their was Janice Nazar
After being turned down for a life insurance policy at theNAshland Avelocation because of some legal issue with my name, I thought that I could provide some proof of my name by obtaining the State Farm records of my renters policy, however when I went to ask Janice Nazar for a copy of my renters insurance policy, she told me that State Farm does not keep records that longTherefore I felt that I not only was being turned down and denied a life insurance policy at the NAshland location, but that I was also being denied a copy of my rente
I have my truck insurance with this company and I'm tired of her excuses charging me different monthly payments I feel this lady is not honest with us costumers
I had both my car and home insurance with State Farm I called around 4/20/and asked to have my insurance cancelledI had already purchased a new policy with a different company I was told my policies would be cancelledThe automatic payment was not withdrawn from my account the next month; however, I kept receiving calls and emails stating my policy was going to be cancelled due to nonpayment I explained that I cancelled the policies in AprilI also requested a refund for insurance that was already paid Homeowners was paid for the year (until 7/2017) and car insurance was a month ahead They continued to call and email for several monthsI eventually did receive a statement saying the insurance was cancelled; however, I never received the refund for the months that were cancelled Several phone calls have been made to clear this up but noone ever calls back with a solution I believe State Farm owes me about $($/X 3)for the home insurance and $for t
I called State Farm Bank on 8/19/to talk to someone about making a payment I had fallen behind on my payments and was trying to make a payment to help me get caught up During the call I gave information to do the payment but during the call I started asking questions about other options and they were going to get me to someone else While we were going over options the phone was disconnected I called back as soon as it disconnected and had to talk to another person I was told that the payment had not been made and that I still had option of sending the money from my bank account to state farm bank and they would make the payment on my loan and that was the quickest way to do it I told them I would call back if I was not able to do the transfer I did the transfer on 8/19/and the money went into State Farm Bank on 8/22/ I then went online to make the payment to my loan I called them on 8/22/to make sure it was ok and was told they took the payment out of my re
I initiated a claim with State Farm on January 5th due to flooding caused by a burst pipe in my basement It is April 29th, and despite numerous calls to my agent and the representative assigned to my case, I have yet to receive an updated estimate or the required approval for the rebuild company to begin work to restore my basement to its original condition due to non-responsiveness of both the agent and representativeState Farm has taken no action to resolve my claim or provide the services I've already paid for
I had an account with State Farm, and while needing services realized they had cancelled my policy was cancelled due to an issue with my son's license A few weeks ago a rep called me about my son's license and I assured her it was a mistake as my son is in the Navy and not even in the country at the time He has been deployed to Bahrain for the past months She advised me to keep them informed once he returns or I got confirmation either way I agreed Today, I called to get roadside assistance and was told my policy had cancelled They advised me to call the agent once they opened at 9am I did, and spoke with Erika She stated she would speak to underwriting and get back with me I called her back after most of the day had gone by because I thought they were closing soon She advised me that she would call me back as they weren't closing until At 1745, I had not received a call back, so I called them Erika came to the phone and advised that she was working on my
I am a State Farm customer for over years on a home that I own The home suffered huge amounts of damage, some from a hailstorm that my tenant had not reported and some from neglect Other damage was not wear and tear and was quite extensive The tenant had an unauthorized dog which defecated on the carpet They also painted over woodwork and that was not authorized Giant holes in the plaster, damage to a subfloor, many broken windows, holes punched into doors I have to replace exterior doors too due to damage The basement was trashed and cement was thrown down the laundry tubs, destroying them The carpeting is not able to be cleaned as I had a professional company assess the damage It all has to be ripped out I feel my tenant vandalized my property and my insurance company has failed me I paid over $20,in insurance for this property over the years
This starts back in March where I was offered a free roadside assistance service for months and then when I use it I was later charged in and then later when I file a claim for someone hitting me on the expressway and driving away I did a police report and found out how much would it be to get it fixed and I found out it wasn't that much so I paid for it with my taxes and come to find out that that the claims are still hold against me even though I called State Farm Auto Insurance back and cancel the auto claim
In July, I renewed my auto insurance policy (adding renter's insurance, which was supposed to bring my payments down) with State Farm InsuranceI got another quote from *** and decided to go with that policyI notified State Farm (week prior to the payment due date) that I would be cancelling my policy and requested a stop to my automatic payments, to which Neal Bracewell confirmed receipt and acknowledge my cancellationOn August 10, State Farm deducted $as payment for my cancelled policy, which caused my checking account to be in the negativeMy *** payments (for my new policy) in the amounts of $and $were charged an INSUFFICIENT FUNDS FEE of $each, with two other (non-related payments) being held and about to be charged the Insufficient Funds fees as wellState Farm and admitted fault, but claim it will take business days to refund meMeanwhile, I keep being charged fee by my bank for insufficient funds chargesThe fault lies with their B
I did not receive my refund for my renters insuranceIt has been months of going back and forth with promises to send the check and I haven't received anythingThey keep promising to follow up and never doVery poor service
There are a few issues:The service is prepaid, so once the service was cancelled there is no amount that should be due, I have had multiple problems with this company and this is not the first time they have tried to take money from me for no services renderedThe fact that no money should be due in the first place makes this second issue even more upsetting, they sent me a letter that I received on Saturday April 14th via USPS, that was written on their regular printed papers just how they send a bill, it stated to contact them or they would have to contact a collection agency and put this bill on my creditIt is now Monday April 16th, and I received a notice from a collection agency via USPS again stating the same amount is now in collections with themNow Foremost is not open on Saturday or Sunday, so I'm not sure how I would contact them, and if I received this via USPS that means they were contacted days agoThey are specifically waiting to reach me so that I can not do
I have Been trying for months to have my car repairedI was Told by State Farm that it would take longer because I’m not using one of there facilitiesFirst there are none within miles of my homeSecond they won’t pay for my time or mileage to go to their adjuster and won’t drive to meAlso, I am hung up on every time I call, they keep sending me in a run aroundI request the names of whom I’m speaking to and they refuse to answerI dont Understand why this is such an ordealI have Wasted numerous hours and efforts on an accident which wasn’t my fault
On 6/23/2017, I called State Farm claims department to see how I can have all future State Farm refunds or claims issue in my name instead of my dad estate, Estate of Carl Tatum, because I am responsible for the homeowner insurance, mortgage, and property taxes During my call, I spoke with three different customer service representatives and the third representative tried to connect me to a fourth person, but I informed the individual I would call my agent
Jim ***s office does not meet my expectations due to the subpar customer service His office refused to accommodate me by not fulfilling its promise to accept split payments of the premium and refunding the premium already paid to adjust for a check credit by State Farm Ina *** is interest in the office's self interest to save money by disregarding a longtime State Farm customer's request
Due to the credit by my credit card, Ms*** now would like the premium payment by check instead of credit card left in a voice mail on September 7,
State Farm cancelled a renters policy I had with them without informing me, leave m me uninsured
State Farm notified me they would be cancelling my policy on 9/17/On 9/9/2018, I called State Farm to cancel the policy a few days early as I had obtained new insurance, only to find out that they had cancelled my renters policy on 7/25/2018, without notifying my, leaving me uninsured for over a month
Filed insurance claim for my current hospitalization starting on 08/01/Have provided company with all requested infoCompany promised to process claim in certain amount of business days however at end of time only asks more questionsA sincere attempt to process a claim would start with requesting all necessary information at the startAll promises by company to this process have been false
This Spring a catastrophic event which was recently declared a natural disaster damaged our siding, gutters and roof We have had multiple roofing professionals UNANIMOUSLY cite the roof as needing to be replaced, one of which was recommended by our agent as someone's opinion he valued ALL State Farm adjusters claim that there is no damage to the roof and State Farm is therefore denying coverage This is the first claim we've ever submitted, and believe to be fair in our assessment and approach with working with them; this roof has been compromised We pay State Farm to help restore our home in these unforeseen events, and at a time we really need them to come through, they are completely letting us down
Removed vehicle from insurance policy due to high insurance for my son I was told by Mary, office manager, that the request was made in time before the next months billing I was also told it was too late to stop the automatic withdrawal from my bank account but I would receive a refund Well, three months later and still no refund I have called several times and spoke with Mary I have asked for Sam Sample to return my call but to no avail I continually have to follow up even though I am told I would be called back I called on 6/15/and spoke to Mary Mary told me she thought it had been taken care of and would check on it and call me back that same day I called back today, 6/21/because I had not received a call back I am being told today that I will not receive a refund because my son would still have access to a car that is no longer insured by State Farm I find this completely unacceptable and am requesting the refund of my money ~$
Have a current and Active policy, I requested State farm to summit Federal Insurance Filling To the Department of Federal Motor Carrier Safety Administration in order to be Complaint with state and Federal Laws and regulations, I have waited very patiently for months for them to complete this simple request and they responded that they simply will NOT summit and Filling because they said "They are not obligated by any law to do so"
There complete lack of attention and willingness to help a paying customer has caused my "Operating Authority" with (FMCSA) to be revoked and suspended because state farm did not summit the filling that I needed, There for this has created a big legal mess with Federal government and now I've had stop operating my trucks causing by business to start loosing $1,a day because I had to stop running my trucks that I run everyday for work
I have consider seeking legal advice from an attorney at law for lost wages, fines imposed by the Feder
On 1/2/I called the State Farm Roadside Assistance hotline for a tow truckIt had snowed a lot, and I was stuck in my driveway - even after shoveling etcAll I needed was a push, but I no no one in town, so I calledThey called me back over an hour later and said that no one locally was responding, and was advised to call the local police department to see if they could get a tow company to answer them and come outI was baffled! I was also told I was welcome to try back in a few hours and begin the process all over againI ended up flagging down a passerby and paying them to push me outLater that day I received a text saying that some tow company was scheduling a tow for meI immediately called the hotline again and they said they had no record of a tow being dispatched for meI also called and emailed the local agent, who also called the hotline to try and cancel this "tow"Then a while later, a claim appeared on my account for thisAgain I called the local agent and th