Request reimbursement for PlatePass and Cab expensesThis is in conjunction with rental offered by State Farm while my vehicle was being inspected
State Farm claim# is XX-XXXL-Date of loss 7/14/
I received a rental car while my vehicle was being inspectedI incurred in expenses in the process of having a rental, which I'd like to be reimbursed
1) Cab from my house to the closest Hertz location: $
2) PlatePassIt is a service that allows use of the rental in Toll HighwaysThe tolls itself were paid by me, no problem thereI'm requesting the reimbursement of the service only, since I wouldn't have to pay it if I was driving my car: $
I can provide receipts of Cab, a Hertz slip explaining the use of PlatePass and how much it costs, and the debit of PlatePass in my credit card
On December 19th I called to add a vehicle to my insurance I was informed that due to my teens each being involved in an accident that they would be cancelling my insurance in January I told them to go ahead and cancel the insurance and put a stop on future withdrawls from my account I then switched to Progressive and paid a premium with them State Farm went ahead and still took a payment out of my account of $on December 30th I didn't catch it right away because it was days later than the typical withdraw on the 28th of each month I have called multiple times about a refund I am told that it is still being "processed" I can't get any specific information and am getting the run around $is A LOT of money for a family of This has put us in greater hardship and I now have bills that are being delayed I have late fees that wouldn't have been incurred if the money was in my account The stop payment should have been put into effect on December 19th
EVERY TIME I try to login I am told that my password is incorrect Then when I request to reset my password I NEVER receive the email link to reset my password I ALWAYS have to call State Farm to reset my password IT IS *** THAT I HAVE TO SPEND MINUTES TO PAY MY BILL ONLINE I ALWAYS TELL THEM THIS IS A PROBLEM AND THEY ACT LIKE I AM AN IT I AM SICK OF THIS ***
I was involved in an accident on 10/31/with an individual who was a client of State Farm Insurance During this time, they agreed to pay ALL damages plus medical bills that occurred from the accident We reached a settlement in Jan but I found out in April they had hid ambulance bills from me which are now in collections I reached out to them and they claim they were included in the settlement but can provide zero proof they were The amounts they told me over the phone were incorrect from what I finally received from the ambulance company in May of The ambulance company sent the bills directly to them instead of me and I had no way of knowing the bills were not paid The denied payment times Since the settlement was agreed upon, my options are limited and they are unwilling to return my calls or emails
Claim number -Re: 55-2465-NI am so upset with the way that State Farm in Rancho Cordova, CAHas handled our fire claim that it’s not even funnyPretty much everything they have told us or given us to assist with getting our property fixed and to get us back into our house has been a big joke and totally wrongWe had a house fire on Dec25, at 10pmWe call the insurance company for assistance as we have never been in a situation like this beforeState Farm gives us Samanatha M***, boy what a joke this wasWe talk to this person times and then after that we can never get a hold of her again, straight to voice mailEven her voice message is old from the New Year, should of told us something about who we were dealing withWe were told that all our personal property needs to be cleaned before we can move back inWe ask the insurance company to give us company’s that they recommend, so they give us S***, S*** M*** & A*** R***We have $17,for coverage for our personal belongingsNot knowing that S*** and S*** M*** are considered to charge higher pricesSo we pick S*** to clean our stuff, they in turn charge the insurance company $13,for there serviceNow we need to have everything removed out of the house (called a Pack out)I contact S***, they tell me that the insurance company will only cover $4,for this service, I asked S*** if they submitted this to the insurance company and they said they’re the ones that told them they would only cover $4,This of course is not enough to cover the pack outI call State Farm to confirm if S*** has contacted them and they state they never received any estimates from themState Farm still doesn’t inform me that the companies charge a lot for there services and that they wouldn’t cover thisSo I call S*** M*** and have them come out to review what needs to be doneI get home and my wife is talking to Diane from State Farm and she tells my wife that we should do the pack outWhat in the hell is this insurance company good for when you need there serviceIt is now Feb16th and I still do not have any idea on how I should handle this situationAll I know is everything that State Farm has told us has been lie/not given the correct infoI have a $300,coverage for renters insurance and only $17,for personal coverage? No one from State Farm seems to care enough to help us with this situationAll I know is that I am going to cancel this insurance once it’s all said and doneI will also be posting on different sites that this is a bad insurance company to deal with when an incident happensI have also posted on the Revdex.com site about how this insurance company has dealt with this issueSamantha M*** - My State Farm claim repdefiantly no help what so ever)Greg lauck- my State Farm agent (no help as well)
From a Discussed State Farm client
My daughter was dropped suddenly, without notification and without an explanation by State Farm Auto Insurance She had been driving without insurance unknowingly for one month She called them when she noticed her premium payment had not been taken out of her account and was told it was a "company cancellation" What? This is the reason? No notification was ever sent Is this even legal? Why is this company still in business! Now she is penalized for being dropped and has to pay $more than before! I guess this company encourages bad reviews I will NEVER recommend this company to anyone
Hello -
I had a policy with State Farm Fire and Casualty Company and was sfor a payment through my escrow account The following rolling year for time period Feb 27, to Feb 27, I had switched to another company the payment paid to the new company through my escrow What I learned later was there was a payment paid out to State Farm also for an amount of $ So, I ended up with double policies for the same property and same time period I have the proof of New Declaration Certificate from my other company When I had switched I had provided the necessary information to the new company in order to set up payment through the escrow I was told that when this is sthe old policy should be automatically cancelled with State Farm but that did not happenedInstead a payment was paid out to them through my escrow not realizing until much later I was informed that it is illegal to have double policies and I like to know if I'm entitled for a refund of $f
We have used State Farm for over years We filed our first car claim and StFarm denied it having no proof saying it was our word against the other driver After the driver backed into my son's car she sat and waited while he got out of the car She then gave him her D.L which he took a picture of She then denied to StFarm that she hit him StFarm refuses to explain why she would wait for my son and then give him her info if she hadn't hit him They will not give us info on the damage on her car and my son's car to show that it couldn't have come from the accident After many years paying StFarm we are really disappointed that they have done so little to investigate We will be moving to a different insurance company The big shame is that our agent is great It is useless, however, to have a great agent if he is not backed up by the company
How can 1,claims and negative reviews equal a “B” rating for State Farm? Is the Revdex.com getting kick-backs from them? State Farm recently lost a fraud case that went all the way to the US Supreme courtWow, just wowHave been a customer for years, actively searching for an ethical company to give my money to
I cancelled my Insurance policy on 1/3/I was told that it would be cancelled that day( 1-3-18)It was cancelled as they promised, but the problem is they still took out of my bank account $for premium's for Jan, which was a cancelled policyI called the next day and they said they would put my funds back into my account that day or the next dayWell now its Friday the of January days later and no refund issuedI called on Friday the 12th and now the lady whom promised me a refund by next day, tell me it will be at least weeksWhich to me is a bunch of crock, they take money out in one day , they should be able to refund in one dayThe problem I have is I am on social security disability which I have limited funds for billsThis is causing a major problem for meI need my fund returned like yesterdayI don't think a company like State Farm should be allowed to take funds out of my bank account without my permission! When a consumer cancels a policy , than al
There is an active claim on my SUV that I did not file.I have called several times about this an no one ever follows up or returns my callsThe rate on the car increased in February I sent my agent an email on 2/13/18, called the office on 3/1/and the 1-number on 2/18/and I still don’t have an explanationI moved in January I sent an email on 1/16/and again on 6/23/but whenever I call State Farm still has the incorrect address in the systemI sent this complaint to the Revdex.com first because the state Insurance Commissioner office takes a while to process, but will forward if remain unresolved
I have made over $40,in homeowners premiums over the last payments I had a pipe burst in my attic which caused water damage on the first and second floor, and now they are saying they won't pay for the plumbing repair Seriously???? I have had virtually no claims during this period Can anyone say "Hello N***:?
I called State Farm on Feb to request a State to State transfer for my auto and renters insuranceI have been a customer with State Farm for several yearsThe employee set me up as a new customer instead of transferring my insuranceI have been double charged by State farm from Feb 2018-June I called State Farm customer service when I realized the mistake in early JuneI was advised to call the State farm offices involvedI called the state I had moved from and asked them to figure this out with my new state officeThe response was it was my new insurance offices faultI emailed my current states office with documentation of when my account was set up and when automatic payments were taken from my accountThe response was that they did not know and the regional office made a mistakeI was told I would get a refund but was not given any indication of how much the refund was going to be or who to contactI called State Farm customer service again when I got a noti
February 20,
To Whom It May Concern:
RE: Complaint against State Farm Claims Department regarding an UNAUTHORIZED claim
Please find this letter as reaching out to the State Farm Headquarters to file a complaint and rectify an UNAUTHORIZED claim opened on my account which has now been filed against my clean driving record for over years
I have been mistreated by my local State Farm Insurance Office and the State Farm Claims Department On February 6, I called into my local office (Janine ***, Agent) to ask a simple question: “Do you offer accident forgiveness, such as I have seen that Allstate Insurance offers these services?” A lady by the name of Julie *** answered the phone and told me that she would have to “transfer my call to someone who could assist me.”
Another State Farm agent was on the line and again, I asked the same question She then proceeded to ask me questions and said that she needed to get some more information from me She ask
Most of the agents are very helpful and energetic, but it seems that the data system is not conducive to everyone being on the same pageI had to contact the local agency to conduct a three way call to verify with the emergency roadside assistance company that my motorcycle was covered under comprehensiveAnd that's just for a jump start
I was involved in a car accident (hit in the back) with State-Farm insured customerI have been trying to contact State-Farm to report their driver since October 10, 2017, with no luckUntil NOW no one is taking my claim seriously, they stated that they talked to the policyholder BUT couldn't talk to the driver involved in the accidentI have provided the State-Farm representative with the Police officer/ Information and the accident detailsMy car trunk is not functioning at all, I am not able to open nor close the truckI have kids and strollers and car seat in the back, my life is getting miserable due to the struggle I have been through, I know accidents happen But the insurance company have to take an action on timeThis is not what I have expected from a company supposedly has a reputation in the insurance sectorPlease help me
It took over months for State Farm to settle our claim! They were awful about collecting the information that was needed from the repair shopI was constantly having
to be the go-between State Farm and the repair shop
I was with State Farm since and finally decided to end my relationship due to the increasing rise of my insurance (no tickets or accidents, and over 35)I recently moved and my insurance went up $I contact another company and received a much cheaper quote and with a cheaper deductible for collisionI faxed and emailed Statefarm a cancellation letter for all my policies (life, auto, renters)with the companyI listed each policy number on the formI checked my bank account on February and notice a $fee withdrawn by StatrfarmWhat's worse is that I had forms of payment in their system, checking and credit cardIn or 2015, I switched banks and updated my account with statefarmI accidentally missed one number for my checking accountOnce I realized the mistake I made the correction onlineThe next month the payment was rejected againThe information was not updated in the systemSo I would pay with my bank cardThis particular month when my insurance is supposed to be cancelled, all of a sudden the information is finally corrected and they took money out my account when the insurance should have been cancelledMeanwhile I had to scramble and get $to put back in my account so my rent check would not bounceSo now I have to wait until State Farm mail a check to me for their errorThis company is all about trying to sell your products you don't need or are not interested inIf you decide to get a policy with State Farm make it clear you only want a specific insurance and you don't want any solicitations for other products
On Thursday, December 28th (also my due date), I cancelled my policy with State Farm because I had found insurance with Gieco cheaperOn Friday, State Farm withdrew $from my accountWhen I called my agent, they told me it was due to my automatic payments and he would request a refundI called back on January 2nd to see where the process was on my refundThey informed me that I owed this amountAnytime that I have bought insurance on my car, you must prepay for the month ahead of youI had my payment date moved by paying twice in one monthThey are trying to say that my payment isn’t until after I received coverageThey told me that I pay for November til December 10th on December 28thI have all my receipts and paperworkThis is a really bad time for us to overcharged
I faxed and called to cancel all my policies Home and Auto to take effect on 07/12/From the beginning the agent was dragging in canceling my policies as he kept trying to retain my business I requested to just cancel all my policies, unfortunately it wasn't done by the agent so I had to go directly with corporateI spoke with with corporate and they were going to backdate all my policies but after the fact they only backdated my autos and not my home After several attempts to correct the mistake and showing them proof from my current agent stating in writing of the initial cancelation, state farm sent me a letter stating that I never initially requested the home to be cancelled and they would not give me credit for days
Request reimbursement for PlatePass and Cab expensesThis is in conjunction with rental offered by State Farm while my vehicle was being inspected
State Farm claim# is XX-XXXL-Date of loss 7/14/
I received a rental car while my vehicle was being inspectedI incurred in expenses in the process of having a rental, which I'd like to be reimbursed
1) Cab from my house to the closest Hertz location: $
2) PlatePassIt is a service that allows use of the rental in Toll HighwaysThe tolls itself were paid by me, no problem thereI'm requesting the reimbursement of the service only, since I wouldn't have to pay it if I was driving my car: $
I can provide receipts of Cab, a Hertz slip explaining the use of PlatePass and how much it costs, and the debit of PlatePass in my credit card
On December 19th I called to add a vehicle to my insurance I was informed that due to my teens each being involved in an accident that they would be cancelling my insurance in January I told them to go ahead and cancel the insurance and put a stop on future withdrawls from my account I then switched to Progressive and paid a premium with them State Farm went ahead and still took a payment out of my account of $on December 30th I didn't catch it right away because it was days later than the typical withdraw on the 28th of each month I have called multiple times about a refund I am told that it is still being "processed" I can't get any specific information and am getting the run around $is A LOT of money for a family of This has put us in greater hardship and I now have bills that are being delayed I have late fees that wouldn't have been incurred if the money was in my account The stop payment should have been put into effect on December 19th
EVERY TIME I try to login I am told that my password is incorrect Then when I request to reset my password I NEVER receive the email link to reset my password I ALWAYS have to call State Farm to reset my password IT IS *** THAT I HAVE TO SPEND MINUTES TO PAY MY BILL ONLINE I ALWAYS TELL THEM THIS IS A PROBLEM AND THEY ACT LIKE I AM AN I
T I AM SICK OF THIS ***
I was involved in an accident on 10/31/with an individual who was a client of State Farm Insurance During this time, they agreed to pay ALL damages plus medical bills that occurred from the accident We reached a settlement in Jan but I found out in April they had hid ambulance bills from me which are now in collections I reached out to them and they claim they were included in the settlement but can provide zero proof they were The amounts they told me over the phone were incorrect from what I finally received from the ambulance company in May of The ambulance company sent the bills directly to them instead of me and I had no way of knowing the bills were not paid The denied payment times Since the settlement was agreed upon, my options are limited and they are unwilling to return my calls or emails
Claim number -Re: 55-2465-NI am so upset with the way that State Farm in Rancho Cordova, CAHas handled our fire claim that it’s not even funnyPretty much everything they have told us or given us to assist with getting our property fixed and to get us back into our house has been a big joke and totally wrongWe had a house fire on Dec25, at 10pmWe call the insurance company for assistance as we have never been in a situation like this beforeState Farm gives us Samanatha M***, boy what a joke this wasWe talk to this person times and then after that we can never get a hold of her again, straight to voice mailEven her voice message is old from the New Year, should of told us something about who we were dealing withWe were told that all our personal property needs to be cleaned before we can move back inWe ask the insurance company to give us company’s that they recommend, so they give us S***, S*** M*** & A*** R***We have $17,for coverage for our personal belongingsNot knowing that S*** and S*** M*** are considered to charge higher pricesSo we pick S*** to clean our stuff, they in turn charge the insurance company $13,for there serviceNow we need to have everything removed out of the house (called a Pack out)I contact S***, they tell me that the insurance company will only cover $4,for this service, I asked S*** if they submitted this to the insurance company and they said they’re the ones that told them they would only cover $4,This of course is not enough to cover the pack outI call State Farm to confirm if S*** has contacted them and they state they never received any estimates from themState Farm still doesn’t inform me that the companies charge a lot for there services and that they wouldn’t cover thisSo I call S*** M*** and have them come out to review what needs to be doneI get home and my wife is talking to Diane from State Farm and she tells my wife that we should do the pack outWhat in the hell is this insurance company good for when you need there serviceIt is now Feb16th and I still do not have any idea on how I should handle this situationAll I know is everything that State Farm has told us has been lie/not given the correct infoI have a $300,coverage for renters insurance and only $17,for personal coverage? No one from State Farm seems to care enough to help us with this situationAll I know is that I am going to cancel this insurance once it’s all said and doneI will also be posting on different sites that this is a bad insurance company to deal with when an incident happensI have also posted on the Revdex.com site about how this insurance company has dealt with this issueSamantha M*** - My State Farm claim repdefiantly no help what so ever)Greg lauck- my State Farm agent (no help as well)
From a Discussed State Farm client
My daughter was dropped suddenly, without notification and without an explanation by State Farm Auto Insurance She had been driving without insurance unknowingly for one month She called them when she noticed her premium payment had not been taken out of her account and was told it was a "company cancellation" What? This is the reason? No notification was ever sent Is this even legal? Why is this company still in business! Now she is penalized for being dropped and has to pay $more than before! I guess this company encourages bad reviews I will NEVER recommend this company to anyone
Hello -
I had a policy with State Farm Fire and Casualty Company and was sfor a payment through my escrow account The following rolling year for time period Feb 27, to Feb 27, I had switched to another company the payment paid to the new company through my escrow What I learned later was there was a payment paid out to State Farm also for an amount of $ So, I ended up with double policies for the same property and same time period I have the proof of New Declaration Certificate from my other company When I had switched I had provided the necessary information to the new company in order to set up payment through the escrow I was told that when this is sthe old policy should be automatically cancelled with State Farm but that did not happenedInstead a payment was paid out to them through my escrow not realizing until much later I was informed that it is illegal to have double policies and I like to know if I'm entitled for a refund of $f
We have used State Farm for over years We filed our first car claim and StFarm denied it having no proof saying it was our word against the other driver After the driver backed into my son's car she sat and waited while he got out of the car She then gave him her D.L which he took a picture of She then denied to StFarm that she hit him StFarm refuses to explain why she would wait for my son and then give him her info if she hadn't hit him They will not give us info on the damage on her car and my son's car to show that it couldn't have come from the accident After many years paying StFarm we are really disappointed that they have done so little to investigate We will be moving to a different insurance company The big shame is that our agent is great It is useless, however, to have a great agent if he is not backed up by the company
How can 1,claims and negative reviews equal a “B” rating for State Farm? Is the Revdex.com getting kick-backs from them? State Farm recently lost a fraud case that went all the way to the US Supreme courtWow, just wowHave been a customer for years, actively searching for an ethical company to give my money to
I cancelled my Insurance policy on 1/3/I was told that it would be cancelled that day( 1-3-18)It was cancelled as they promised, but the problem is they still took out of my bank account $for premium's for Jan, which was a cancelled policyI called the next day and they said they would put my funds back into my account that day or the next dayWell now its Friday the of January days later and no refund issuedI called on Friday the 12th and now the lady whom promised me a refund by next day, tell me it will be at least weeksWhich to me is a bunch of crock, they take money out in one day , they should be able to refund in one dayThe problem I have is I am on social security disability which I have limited funds for billsThis is causing a major problem for meI need my fund returned like yesterdayI don't think a company like State Farm should be allowed to take funds out of my bank account without my permission! When a consumer cancels a policy , than al
There is an active claim on my SUV that I did not file.I have called several times about this an no one ever follows up or returns my callsThe rate on the car increased in February I sent my agent an email on 2/13/18, called the office on 3/1/and the 1-number on 2/18/and I still don’t have an explanationI moved in January I sent an email on 1/16/and again on 6/23/but whenever I call State Farm still has the incorrect address in the systemI sent this complaint to the Revdex.com first because the state Insurance Commissioner office takes a while to process, but will forward if remain unresolved
I have made over $40,in homeowners premiums over the last payments I had a pipe burst in my attic which caused water damage on the first and second floor, and now they are saying they won't pay for the plumbing repair Seriously???? I have had virtually no claims during this period Can anyone say "Hello N***:?
I called State Farm on Feb to request a State to State transfer for my auto and renters insuranceI have been a customer with State Farm for several yearsThe employee set me up as a new customer instead of transferring my insuranceI have been double charged by State farm from Feb 2018-June I called State Farm customer service when I realized the mistake in early JuneI was advised to call the State farm offices involvedI called the state I had moved from and asked them to figure this out with my new state officeThe response was it was my new insurance offices faultI emailed my current states office with documentation of when my account was set up and when automatic payments were taken from my accountThe response was that they did not know and the regional office made a mistakeI was told I would get a refund but was not given any indication of how much the refund was going to be or who to contactI called State Farm customer service again when I got a noti
February 20,
To Whom It May Concern:
RE: Complaint against State Farm Claims Department regarding an UNAUTHORIZED claim
Please find this letter as reaching out to the State Farm Headquarters to file a complaint and rectify an UNAUTHORIZED claim opened on my account which has now been filed against my clean driving record for over years
I have been mistreated by my local State Farm Insurance Office and the State Farm Claims Department On February 6, I called into my local office (Janine ***, Agent) to ask a simple question: “Do you offer accident forgiveness, such as I have seen that Allstate Insurance offers these services?” A lady by the name of Julie *** answered the phone and told me that she would have to “transfer my call to someone who could assist me.”
Another State Farm agent was on the line and again, I asked the same question She then proceeded to ask me questions and said that she needed to get some more information from me She ask
Most of the agents are very helpful and energetic, but it seems that the data system is not conducive to everyone being on the same pageI had to contact the local agency to conduct a three way call to verify with the emergency roadside assistance company that my motorcycle was covered under comprehensiveAnd that's just for a jump start
I was involved in a car accident (hit in the back) with State-Farm insured customerI have been trying to contact State-Farm to report their driver since October 10, 2017, with no luckUntil NOW no one is taking my claim seriously, they stated that they talked to the policyholder BUT couldn't talk to the driver involved in the accidentI have provided the State-Farm representative with the Police officer/ Information and the accident detailsMy car trunk is not functioning at all, I am not able to open nor close the truckI have kids and strollers and car seat in the back, my life is getting miserable due to the struggle I have been through, I know accidents happen But the insurance company have to take an action on timeThis is not what I have expected from a company supposedly has a reputation in the insurance sectorPlease help me
It took over months for State Farm to settle our claim! They were awful about collecting the information that was needed from the repair shopI was constantly having
to be the go-between State Farm and the repair shop
I was with State Farm since and finally decided to end my relationship due to the increasing rise of my insurance (no tickets or accidents, and over 35)I recently moved and my insurance went up $I contact another company and received a much cheaper quote and with a cheaper deductible for collisionI faxed and emailed Statefarm a cancellation letter for all my policies (life, auto, renters)with the companyI listed each policy number on the formI checked my bank account on February and notice a $fee withdrawn by StatrfarmWhat's worse is that I had forms of payment in their system, checking and credit cardIn or 2015, I switched banks and updated my account with statefarmI accidentally missed one number for my checking accountOnce I realized the mistake I made the correction onlineThe next month the payment was rejected againThe information was not updated in the systemSo I would pay with my bank cardThis particular month when my insurance is supposed to be cancelled, all of a sudden the information is finally corrected and they took money out my account when the insurance should have been cancelledMeanwhile I had to scramble and get $to put back in my account so my rent check would not bounceSo now I have to wait until State Farm mail a check to me for their errorThis company is all about trying to sell your products you don't need or are not interested inIf you decide to get a policy with State Farm make it clear you only want a specific insurance and you don't want any solicitations for other products
On Thursday, December 28th (also my due date), I cancelled my policy with State Farm because I had found insurance with Gieco cheaperOn Friday, State Farm withdrew $from my accountWhen I called my agent, they told me it was due to my automatic payments and he would request a refundI called back on January 2nd to see where the process was on my refundThey informed me that I owed this amountAnytime that I have bought insurance on my car, you must prepay for the month ahead of youI had my payment date moved by paying twice in one monthThey are trying to say that my payment isn’t until after I received coverageThey told me that I pay for November til December 10th on December 28thI have all my receipts and paperworkThis is a really bad time for us to overcharged
I faxed and called to cancel all my policies Home and Auto to take effect on 07/12/From the beginning the agent was dragging in canceling my policies as he kept trying to retain my business I requested to just cancel all my policies, unfortunately it wasn't done by the agent so I had to go directly with corporateI spoke with with corporate and they were going to backdate all my policies but after the fact they only backdated my autos and not my home After several attempts to correct the mistake and showing them proof from my current agent stating in writing of the initial cancelation, state farm sent me a letter stating that I never initially requested the home to be cancelled and they would not give me credit for days