I told a representative at Mike Brown's State Farm Insurance agency on August 1, 2017, that I wanted to cancel four of the policies my husband and I had with themTwo days later, not seeing any changes reflected in my online account, I followed up with an email through their website's secure message programI called their office on August after logging into my account online again and still seeing no changes; I was assured that they were in processOn August State Farm deducted the full amount of our "old" monthly payment plan -- i.e., including payments for the four policies that were to have been cancelledI discovered this a few days later, logged back into my account to check, and sure enough, they were all still there with the exception of the Homeowner's policy, which we paid for separately on an annual basisSince they hadn't received a check by August 1, that one had been removedI called their office AGAIN on August and spoke with a man in the office (although n
We cancelled our insurance last AprilThe effective date of cancellation was April 15, We paid State Farm on April 1, in the amount of $for the month of AprilWe expected a refund check for around $Instead, we received a check for cents with no explanation of what period cents coverscents doesn't even cover an entire dayI called the corporate office to inquire about it twice, and the individual did not have any information as to what period it coveredI also emailed our local agent, but she was also unsure
I recently purchased a vehicle and days later it was totaled Be prepared as a paying customer to spend numerous days and hours ensuring that all concerned parties are submitting to the right agency/party the proper paperwork to ensure that your claim is in process, from the State Farm claims department to the Insurance adjustor, to the Lien Holder and even the Car Dealer that you received the vehicle from you as a paying customer will have to do all of the groundwork to ensure that they do their jobs This business practice will continue as long as the customer base allow it to happen and not complain to State Farm about these lazy practices In my job when I am hired by someone to do a job I ensure that all concerned parties are notified throughout the process and never go to the person or company that hired me and have them do the groundwork for me I know that in the past when I was a child this process was all handled by your personal agent but throughout the years they have established claims offices that do not process the paperwork to the concerned parties, in my opinion this is lazy business practices, and does not reinforce my expectations of an agency that I pay a lot of money to for insurance I would suggest that you all have a dissemination list or punch list to make sure that everyone in your process is informed instead of coming to me for all of the information, or you all can continue to look inept as if this was the first time you have filed an insurance claim
worse insurance company everNot only was I told one thing by an direct agent but I was tole several different stories from their underwriting departmentOnly to have my policy cancelled cause they said they do not offer sr-22's days laterNow after waiting 7-days per their policy my refund has not be issued an my policy is still activenow im being told that they wont even process my refund til basically the day before the policy is about to be renewed.stay away they will just take your money and do nothing in the way of customer service other then to say " I dont know or im so sorry." Fake sympathy and empty apologies run rampant
The complaint that I have is state farm dropped insurance on my primary CARE WHEN ALL I WAS TRYING TO DO WAS ADD INSURANCE TO A SECOND VECHILE THEY STATED THAT IT WAS THERE MISTAKE BUT HAVEN'T ADDED THE INSURANCE BACK ON MY VECHILE AND ITS MY ONLY MEANS OF TRANSPORTATIONsTATE FARM STATED THAT THE INSURANCE ISSUES WOULD BE FIXED TWO WEEKS AGO AND I'M STILL WITHOUT INSURANCE AND I HAD TO MISS WORK DUE TO NOT HAVING COVERAGE ON MY VECHILEPLEASE HELP ME WITH GETTING THIS ISSUE RESOLVED SO THAT MY VECHILE CAN GET INSURED AGAIN AND I CAN GO BACK TO WORK BECAUSE ITS BEEN A HARDSHIP ON MYSELF BY NOT BEING ABE TO GENERATE INCOME AND USING THE LITTLE TIME I HAVE FROM MY JOB
sincerely
*** ***
State Farm Takes no responsibility for a tow service they contracted which lost my vehicle key
On December I was involved in a car accidentHaving State Farm as my insurer I reported the accident to themThey then contracted * *** * Towing to come and tow my car from the accident site to their lotAfter doing so, the tow company lost my car key which they took with the vehicleI reported this to state Farm, as well as the fact that because they hired the to company they were also responsible for the lost keyHowever they refused to do anything to help rectify the situation because they claim that because they did not touch the key personally they weren't responsible for what happened
I am being charged back the discount originally applied to my policy at signupMy agent refuses to assist with this issueI was told an email from corporate was sent to me when I signed up about the Drive Safe deviceI spoke to Everett in DSS helpdesk with agent, Anthony Digrado on the line who advised if I activated the beaken on 4/18/18, it would take day for it to register with the systemPer the agent, the most my agent should have charged me was one monthMy agent is refusing to be of any assistance and refuses to respond to any of my concernsShe blatantly, in many words, called me a liarFrom my interactions with her, via email, she could careless if she retains a clientI have no problem with paying, but I feel I am being overcharged and that is not right
Just canceled my renters insurance plan with them after having had to deal with the rude staff for about a monthFor the past month they have sent me incorrect bills twice and then finally a bill that was times the amount of what I agreed to pay and what I was told my bill should beTheir reasoning it was so large was because I was paying for monthsStill not really sure how I can owe them months worth of bills when I've only been dealing with them for a monthAlso I received this bill on June 29th and the due date on the bill June 28thTo be honest it wasn't even the bill that made me cancel, it was the disgustingly rude customer serviceTheir staff was nothing but rude and condescending to me the entire time I had to deal with themI will be sure to let everyone I know from now on to avoid having anything to do with this business
After my brand new Honda Civic was damaged in a collision, State Farm refused to cover the costs of two electronic assessments that are specifically required by my vehicle manufacturerHonda requires, if any electrical component must be disconnected in order for post-collision repairs to be performed, that the vehicle must undergo a post-repair diagnostic scan to confirm that the previously disconnected electrical components have been reconnected properly and are functioningIn my case, one of the electrical components that had to be disconnected in order for my vehicle to be repaired was a Supplemental Restraint System (SRS) sensor, which exists just inches away from the collision-damaged areaThis component is responsible for detecting sudden deceleration in a collisionIt sends a signal to the airbag computer, which determines if an airbag should deploy in a collisionState Farm disregarded the post-repair assessment of this critical life safety component as "unnecessary", even though my vehicle manufacturer required the assessmentAdditionally, Honda required that the front passenger seat weight sensor, another critical life safety component, be assessed "after any collision, regardless of damage, even if no airbags deployed"This sensor controls the passenger’s front airbag operation and the "PASSENGER AIRBAG OFF" indicator, based on the occupant’s weightOnce again, despite the life safety role that this component plays, combined with my vehicle manufacturer's requirement that it be assessed "after any collision, regardless of damage", State Farm disregarded this required assessment as "unnecessary" and refused to cover the costs of any work involved with assessing this componentThis experience has left me highly disappointed with State Farm
This company completely ripped me off We cancelled our insurance before our due day to go with another provider They still took my monthly bill from my checking account which put me into a negative balance They refuse to pay for any overdraft fees I have yet to be credited back the amount that they took
I was a policy holder through this company for several months,and over the course of these months the cost of my monthly bill constantly fluctuatedI raised this concern to them several times about being overcharged and nothing came from itI escalated it to the online/social media customer service team, and still nothingIn all I was overcharged more than $and was asking for my money backI have now moved on from this company to save the money and headache from them ignoring meI just received a final bill from them in the amount of $which is less than the total amount of everything they overcharged me, so they can now use the extra money they got from me to cover this final bill so there is no balance due
Bait and switch pricing I was asked by my agent how many tickets and accidents I had in last yearsI answered question percent accurateA few weeks later I got increased billing saying I had not disclosed all the aboveI have check with my agent and according to him all I stated and what's on my record was on original application This bull crap bait and switch pricing
I redeemed reward points on my State Farm credit card accountState Farm charged the balance of my auto insurance policy to my credit card without my permission
I pay my 6-month bill in two payments and do not charge it on any credit cardIt's figured into my quarterly budget
Now I have to pay the full 6-month balance or I'll be charged interest fees
I signed on with state farm about months ago with moreen everything was brief and done over the phone with no further conversation.Since I been with my Agents office who is Matt balk I encountered unprofessionalism ,lack of communication, constant attitudes with two staff members which names are Moreen and Amanda I call the agents office to try to touch basis with them regarding my account and I can never get a word in on the phone all I get is nasty attitudesI did call the Customer service number and made a complaint and Matt did call me on April and said if I had any concerns to speak directly to him and I been trying but since the complaint his staff members will not put him on the phone.I have a bill that is higher than usual now because I was took off and on auto pay and only percent of my bill has been being paid so that put my bill much higher I'm disgusted on how im being treatedI did speak to Amanda today tues 5/and she gave me an attitude because I want to
On 7/18/18, we were referred to State Farm Insurance for Renters' Insurance by *** *** *** an apartment building we were to rent from starting 7/20/ The rental fell through, and we cancelled the policy on 7/19/18, so our policy never went activate (activation date 7/20/18)
We were told that we would receive our full refund in the mail On 7/27/18, we called State Farm back, because we hasn't received our refund, and was told that it was processed on 7/25/18, and we should receive it soon
On 8/6/18, we called State Farm back, because the refund hadn't come yet This time, I was told by RepTamika that it was process on 7/27/18, it's sitting in queue in the system, and that it wouldn't be reviewed by underwriting, until 8/13/ So, I tried contacting Corporate Billing, and there's no billing customer service office for a customer to communicate with directly
I managed to get connected with a complaint RepShan, who told me that it could take up to day
Change policy terms without my knowledge State Farm sent me a refund of $but they owe me $ In addition, I continue to get "Notice of Cancellation or Refusal to Renew" in the request amount of $ The original agent, Becky Mitchiner, quoted the premium of $and I paid this amount in full MsMilchiner misquoted the premium which came back from underwriting in the amount of $ I told her I could not afford it and I need to cancel the policy I have been fighting this since February of
On march in Tulsa OK while my car was parking in the parking lot at work when a their customer reversed on my car and damaged substantially including an elongated slit of my windshieldThe person damaged the passenger side head light, the bumper and grill, dented the side and the bonnetHe left a note under my wiper blades which I did not even noticed until I was ready to depart to TexasI had to delay my departure to contact state farm insuranceThey told me that they would establish a claim and since the accident happened in Tulsa, I have to have a damaged estimate done in Tulsa and when I get to Baytown I could use any shop of my choice to have the damage fixedThey also told me that when I got to Baytown, I need to give them a call to go to their approved collision center for another estimate for the vehicleWhen I arrived in Texas, I spoke to Ashley who told me that the estimate in Tulsa was void and null and this is a clean slateThey will pay me for my extra two days
I attempted to make a payment on my auto loan in June of I say attempted as It appears that no payment was received on State Farms endI only learned of this when I went to make my payment for JulySo noticitng that for whatever the last payment didn't fully process I made a double payment I have not once not made a paymentI may have been a day late here or there but I always pay my debtsThe burden pn my credit history is completely undue as I did not make this mistakeI attempted to make my payment and I only today did I even receive a warning letter of the delinquencyAddtionally I received absolutely no warning of this via email no email stating that the payment process had failed or that I was past due on my paymentsThis is emailing is probably the way to conduct these things considering warning a customer happens instantly whereas letters can end up showing up almost months after the factI could have disputed the extra charges associated with this as I did
I did an internet search for an insurance agent that could quote me a policy of 3,000,dollars.*** *** and State Farm came up, so I decided to flll out an inquiry to have someone from the agency discuss options with me.Spoke to a lady that said I'd have to get auto plus renters to qualify for an umbrella policy.I told her we already had auto and renters already with another insurance companyI told her I'd call her back if I decide to move forward with the price I was quoted.I never called State Farm back, noticed that she called multiple times but I never called back and gave State Farm authorization to create the policy.Yesterday (8/11) I got a declarations page mailed to me with a bill for $218.When I called State Farm, Carla acted if she was clueless as to how the policy was created, started asking me dumb question like who's Maranda and what about the explorer.She went on to say that she'd have it cancelled, I demanded a letter of cancellation and refusal to pay any bill
Bait and SwitchI am stuck into a lease contract based on what was quoted to me
I regret to say that this is one of the most inconvenient situations I have ever been inOn Sunday, 12/11/I called State farm for a quote on a new car I told them id be leasingI was quoted and some change per month and this is what enticed me to go through with the vehicle lease 12/12/I was involved in a couple accidents this year and even asked the lady on the phone to ensure she was taking this into her calculations to ensure nothing would changeShe told me yes, that she accounted for thatSo I went ahead and leased the vehicleYour calls are recorded and I would like a copy of that recording for legal purposesAFTER I purchased the car I called to finalize the insurance and all of the sudden its going to be almost a monthThe difference is not small, this was not a small mistakeThat is a month which is essentially a $5,mistake for the month lease that I now am lock
I told a representative at Mike Brown's State Farm Insurance agency on August 1, 2017, that I wanted to cancel four of the policies my husband and I had with themTwo days later, not seeing any changes reflected in my online account, I followed up with an email through their website's secure message programI called their office on August after logging into my account online again and still seeing no changes; I was assured that they were in processOn August State Farm deducted the full amount of our "old" monthly payment plan -- i.e., including payments for the four policies that were to have been cancelledI discovered this a few days later, logged back into my account to check, and sure enough, they were all still there with the exception of the Homeowner's policy, which we paid for separately on an annual basisSince they hadn't received a check by August 1, that one had been removedI called their office AGAIN on August and spoke with a man in the office (although n
We cancelled our insurance last AprilThe effective date of cancellation was April 15, We paid State Farm on April 1, in the amount of $for the month of AprilWe expected a refund check for around $Instead, we received a check for cents with no explanation of what period cents coverscents doesn't even cover an entire dayI called the corporate office to inquire about it twice, and the individual did not have any information as to what period it coveredI also emailed our local agent, but she was also unsure
I recently purchased a vehicle and days later it was totaled Be prepared as a paying customer to spend numerous days and hours ensuring that all concerned parties are submitting to the right agency/party the proper paperwork to ensure that your claim is in process, from the State Farm claims department to the Insurance adjustor, to the Lien Holder and even the Car Dealer that you received the vehicle from you as a paying customer will have to do all of the groundwork to ensure that they do their jobs This business practice will continue as long as the customer base allow it to happen and not complain to State Farm about these lazy practices In my job when I am hired by someone to do a job I ensure that all concerned parties are notified throughout the process and never go to the person or company that hired me and have them do the groundwork for me I know that in the past when I was a child this process was all handled by your personal agent but throughout the years they have established claims offices that do not process the paperwork to the concerned parties, in my opinion this is lazy business practices, and does not reinforce my expectations of an agency that I pay a lot of money to for insurance I would suggest that you all have a dissemination list or punch list to make sure that everyone in your process is informed instead of coming to me for all of the information, or you all can continue to look inept as if this was the first time you have filed an insurance claim
worse insurance company everNot only was I told one thing by an direct agent but I was tole several different stories from their underwriting departmentOnly to have my policy cancelled cause they said they do not offer sr-22's days laterNow after waiting 7-days per their policy my refund has not be issued an my policy is still activenow im being told that they wont even process my refund til basically the day before the policy is about to be renewed.stay away they will just take your money and do nothing in the way of customer service other then to say " I dont know or im so sorry." Fake sympathy and empty apologies run rampant
The complaint that I have is state farm dropped insurance on my primary CARE WHEN ALL I WAS TRYING TO DO WAS ADD INSURANCE TO A SECOND VECHILE THEY STATED THAT IT WAS THERE MISTAKE BUT HAVEN'T ADDED THE INSURANCE BACK ON MY VECHILE AND ITS MY ONLY MEANS OF TRANSPORTATIONsTATE FARM STATED THAT THE INSURANCE ISSUES WOULD BE FIXED TWO WEEKS AGO AND I'M STILL WITHOUT INSURANCE AND I HAD TO MISS WORK DUE TO NOT HAVING COVERAGE ON MY VECHILEPLEASE HELP ME WITH GETTING THIS ISSUE RESOLVED SO THAT MY VECHILE CAN GET INSURED AGAIN AND I CAN GO BACK TO WORK BECAUSE ITS BEEN A HARDSHIP ON MYSELF BY NOT BEING ABE TO GENERATE INCOME AND USING THE LITTLE TIME I HAVE FROM MY JOB
sincerely
*** ***
State Farm Takes no responsibility for a tow service they contracted which lost my vehicle key
On December I was involved in a car accidentHaving State Farm as my insurer I reported the accident to themThey then contracted * *** * Towing to come and tow my car from the accident site to their lotAfter doing so, the tow company lost my car key which they took with the vehicleI reported this to state Farm, as well as the fact that because they hired the to company they were also responsible for the lost keyHowever they refused to do anything to help rectify the situation because they claim that because they did not touch the key personally they weren't responsible for what happened
I am being charged back the discount originally applied to my policy at signupMy agent refuses to assist with this issueI was told an email from corporate was sent to me when I signed up about the Drive Safe deviceI spoke to Everett in DSS helpdesk with agent, Anthony Digrado on the line who advised if I activated the beaken on 4/18/18, it would take day for it to register with the systemPer the agent, the most my agent should have charged me was one monthMy agent is refusing to be of any assistance and refuses to respond to any of my concernsShe blatantly, in many words, called me a liarFrom my interactions with her, via email, she could careless if she retains a clientI have no problem with paying, but I feel I am being overcharged and that is not right
Just canceled my renters insurance plan with them after having had to deal with the rude staff for about a monthFor the past month they have sent me incorrect bills twice and then finally a bill that was times the amount of what I agreed to pay and what I was told my bill should beTheir reasoning it was so large was because I was paying for monthsStill not really sure how I can owe them months worth of bills when I've only been dealing with them for a monthAlso I received this bill on June 29th and the due date on the bill June 28thTo be honest it wasn't even the bill that made me cancel, it was the disgustingly rude customer serviceTheir staff was nothing but rude and condescending to me the entire time I had to deal with themI will be sure to let everyone I know from now on to avoid having anything to do with this business
After my brand new Honda Civic was damaged in a collision, State Farm refused to cover the costs of two electronic assessments that are specifically required by my vehicle manufacturerHonda requires, if any electrical component must be disconnected in order for post-collision repairs to be performed, that the vehicle must undergo a post-repair diagnostic scan to confirm that the previously disconnected electrical components have been reconnected properly and are functioningIn my case, one of the electrical components that had to be disconnected in order for my vehicle to be repaired was a Supplemental Restraint System (SRS) sensor, which exists just inches away from the collision-damaged areaThis component is responsible for detecting sudden deceleration in a collisionIt sends a signal to the airbag computer, which determines if an airbag should deploy in a collisionState Farm disregarded the post-repair assessment of this critical life safety component as "unnecessary", even though my vehicle manufacturer required the assessmentAdditionally, Honda required that the front passenger seat weight sensor, another critical life safety component, be assessed "after any collision, regardless of damage, even if no airbags deployed"This sensor controls the passenger’s front airbag operation and the "PASSENGER AIRBAG OFF" indicator, based on the occupant’s weightOnce again, despite the life safety role that this component plays, combined with my vehicle manufacturer's requirement that it be assessed "after any collision, regardless of damage", State Farm disregarded this required assessment as "unnecessary" and refused to cover the costs of any work involved with assessing this componentThis experience has left me highly disappointed with State Farm
This company completely ripped me off We cancelled our insurance before our due day to go with another provider They still took my monthly bill from my checking account which put me into a negative balance They refuse to pay for any overdraft fees I have yet to be credited back the amount that they took
I was a policy holder through this company for several months,and over the course of these months the cost of my monthly bill constantly fluctuatedI raised this concern to them several times about being overcharged and nothing came from itI escalated it to the online/social media customer service team, and still nothingIn all I was overcharged more than $and was asking for my money backI have now moved on from this company to save the money and headache from them ignoring meI just received a final bill from them in the amount of $which is less than the total amount of everything they overcharged me, so they can now use the extra money they got from me to cover this final bill so there is no balance due
Bait and switch pricing I was asked by my agent how many tickets and accidents I had in last yearsI answered question percent accurateA few weeks later I got increased billing saying I had not disclosed all the aboveI have check with my agent and according to him all I stated and what's on my record was on original application This bull crap bait and switch pricing
I redeemed reward points on my State Farm credit card accountState Farm charged the balance of my auto insurance policy to my credit card without my permission
I pay my 6-month bill in two payments and do not charge it on any credit cardIt's figured into my quarterly budget
Now I have to pay the full 6-month balance or I'll be charged interest fees
I signed on with state farm about months ago with moreen everything was brief and done over the phone with no further conversation.Since I been with my Agents office who is Matt balk I encountered unprofessionalism ,lack of communication, constant attitudes with two staff members which names are Moreen and Amanda I call the agents office to try to touch basis with them regarding my account and I can never get a word in on the phone all I get is nasty attitudesI did call the Customer service number and made a complaint and Matt did call me on April and said if I had any concerns to speak directly to him and I been trying but since the complaint his staff members will not put him on the phone.I have a bill that is higher than usual now because I was took off and on auto pay and only percent of my bill has been being paid so that put my bill much higher I'm disgusted on how im being treatedI did speak to Amanda today tues 5/and she gave me an attitude because I want to
On 7/18/18, we were referred to State Farm Insurance for Renters' Insurance by *** *** *** an apartment building we were to rent from starting 7/20/ The rental fell through, and we cancelled the policy on 7/19/18, so our policy never went activate (activation date 7/20/18)
We were told that we would receive our full refund in the mail On 7/27/18, we called State Farm back, because we hasn't received our refund, and was told that it was processed on 7/25/18, and we should receive it soon
On 8/6/18, we called State Farm back, because the refund hadn't come yet This time, I was told by RepTamika that it was process on 7/27/18, it's sitting in queue in the system, and that it wouldn't be reviewed by underwriting, until 8/13/ So, I tried contacting Corporate Billing, and there's no billing customer service office for a customer to communicate with directly
I managed to get connected with a complaint RepShan, who told me that it could take up to day
Change policy terms without my knowledge State Farm sent me a refund of $but they owe me $ In addition, I continue to get "Notice of Cancellation or Refusal to Renew" in the request amount of $ The original agent, Becky Mitchiner, quoted the premium of $and I paid this amount in full MsMilchiner misquoted the premium which came back from underwriting in the amount of $ I told her I could not afford it and I need to cancel the policy I have been fighting this since February of
On march in Tulsa OK while my car was parking in the parking lot at work when a their customer reversed on my car and damaged substantially including an elongated slit of my windshieldThe person damaged the passenger side head light, the bumper and grill, dented the side and the bonnetHe left a note under my wiper blades which I did not even noticed until I was ready to depart to TexasI had to delay my departure to contact state farm insuranceThey told me that they would establish a claim and since the accident happened in Tulsa, I have to have a damaged estimate done in Tulsa and when I get to Baytown I could use any shop of my choice to have the damage fixedThey also told me that when I got to Baytown, I need to give them a call to go to their approved collision center for another estimate for the vehicleWhen I arrived in Texas, I spoke to Ashley who told me that the estimate in Tulsa was void and null and this is a clean slateThey will pay me for my extra two days
I attempted to make a payment on my auto loan in June of I say attempted as It appears that no payment was received on State Farms endI only learned of this when I went to make my payment for JulySo noticitng that for whatever the last payment didn't fully process I made a double payment I have not once not made a paymentI may have been a day late here or there but I always pay my debtsThe burden pn my credit history is completely undue as I did not make this mistakeI attempted to make my payment and I only today did I even receive a warning letter of the delinquencyAddtionally I received absolutely no warning of this via email no email stating that the payment process had failed or that I was past due on my paymentsThis is emailing is probably the way to conduct these things considering warning a customer happens instantly whereas letters can end up showing up almost months after the factI could have disputed the extra charges associated with this as I did
I did an internet search for an insurance agent that could quote me a policy of 3,000,dollars.*** *** and State Farm came up, so I decided to flll out an inquiry to have someone from the agency discuss options with me.Spoke to a lady that said I'd have to get auto plus renters to qualify for an umbrella policy.I told her we already had auto and renters already with another insurance companyI told her I'd call her back if I decide to move forward with the price I was quoted.I never called State Farm back, noticed that she called multiple times but I never called back and gave State Farm authorization to create the policy.Yesterday (8/11) I got a declarations page mailed to me with a bill for $218.When I called State Farm, Carla acted if she was clueless as to how the policy was created, started asking me dumb question like who's Maranda and what about the explorer.She went on to say that she'd have it cancelled, I demanded a letter of cancellation and refusal to pay any bill
Bait and SwitchI am stuck into a lease contract based on what was quoted to me
I regret to say that this is one of the most inconvenient situations I have ever been inOn Sunday, 12/11/I called State farm for a quote on a new car I told them id be leasingI was quoted and some change per month and this is what enticed me to go through with the vehicle lease 12/12/I was involved in a couple accidents this year and even asked the lady on the phone to ensure she was taking this into her calculations to ensure nothing would changeShe told me yes, that she accounted for thatSo I went ahead and leased the vehicleYour calls are recorded and I would like a copy of that recording for legal purposesAFTER I purchased the car I called to finalize the insurance and all of the sudden its going to be almost a monthThe difference is not small, this was not a small mistakeThat is a month which is essentially a $5,mistake for the month lease that I now am lock