My Flight Search

I bought a round trip flight online. Merchant said my credit card was declined and they cancelled the reservation but charged my card too much.
I bought a round trip flight online in early January 2020. I thought I was dealing with *** but apparently not. Merchant (MyFlightSearch) said my credit card was declined on 1/13/20. They cancelled the reservation but charged my card on 1/16/20 exactly $1,000.00 more than the purchase price of 190.80. The credit card company (***) did not refuse that charge and it appears they never received the earlier charge. I have spoken to both the Merchant and the Credit Card company several times on 2/2/20 and 2/3/20.

refunded my ticket bought through My flightsearch however I've called twice and was promised the money but none seen yet,help please!
In July of 2019,I've bought a ticket for my sister to fly from *** on December 24th,however she became ill with a respiratory illness and her doctor gave her a note and told her not fly whatsoever!So I've called MyFlightSearch when it happened a few days before the date of flying,they referred me to the airline after many conversations.I called *** and they understood and gave us the refund but sent it to Myflightsearch because I've bought the tickets through them..I've contacted them and they said "wait a couple of days and you should see the money ny check no later than Saturday,that was about three weeks ago,waited,no money so I've called them again on the following Monday and spoke to a very nice rep Thomas,that again promised me the money would be there in a few days...waited,check mail like they've said,no money.Now I'm very discouraged with this company ,if the money was sent by *** how come they're taking so long to refund it?Help.please!

Over charged for a flight and still have not received tickets. Very crooked company
Read below

They processed payment from my account for 3 tickets that they could not provide on 1/24 confirmed refund 5-7 days and stopped communication.
I attempted to purchase my 14 yr old daughter and I 2 plane tickets to *** on 1/24. The flight was for 2/21 round trip $211.78 each. Only 1 ticket processed. I called and they attempted to add my daughters ticket to my original ticket but, wanted to charge almost $100 more. I refused so they cancelled the 1st ticket and sent confirmation of refund. Their website states if flight is cancelled within 24 hrs then authorization would be cancelled. They did not do this. I booked 2 tickets within 20 minutes of cancellation of first received confirmation of booking. Total for these 2 tickets was $423.56.
2 days later 1/26 I still did not receive etickets so I emailed asking for my itinerary. They stated they forwarded to appropriate department and they would contact me. Searched email and found a failed booking email from 1/24. Not sure what folder this went into but, they still withdrew a total of $635.34 from my account and the last response I received from them was a refund was processed and would be complete in 5-7 days on 1/25. It is now 2/4 and I still have not received any of my $ back and have had to file a chargeback with my bank. I rebooked my flight direct with *** for $383. I will be informing them of MyFlightSearch.com and they're fraudulent activity as well.

Flight cancelled on April 11, 2019. Refund has not yet been received despite numerous requests.
Flight on *** airlines was booked through My Flight Search on March 1, 2019. The booking Reference Number: is ***, the flight date was April 11, 2019 from *** to ***, . The total payment was $332.00. The flight was cancelled the day of the flight, and the airlines offered a refund, but said we had to call My Flight Search to request. We booked another flight, which cost $785. We have called My Flight Search, first calling their reservation line at *** and then being transferred to their customer service dept. at ***. We have called them a total of 9 times, since May 15, 2019 and each time they have confirmed our booking number, and advised us that they have sent an email to their "refund department" and we would receive our refund "in two days" or "seven to fourteen days". As of January 31, 2020 no refund has been received. We reached out to *** Airline, and received written notification that they sent a refund check directly to My Flight Search Inc. at their Las Vegas address, on October 4, 2019. The representative at *** is ***, a customer Care Coordinator, at ph# ***. She informed us that we could ask My Flight Search to contact her, but when I mentioned this to the customer service member at My Flight Search, (Thomas) he told me he couldn't do that, my refund would be deposited into my account in "7 -10 days".
The statements that My Flight Search customer service (names;June, Harry, Thomas and others) has provided include the following:
"call back on Wednesday after 8pm"
"we have to check with the airline"
"your refund will be available in one to two billing cycles"
"I have sent an email to our higher authority, they will refund you within 48 hours"
"my manager is away, you can only reach our refund department by email"
"We acknowledge your email. We have sent the reminder email to concern team, Please wait, you will get the refund soon."
"I have escalated it, don't you worry, refund will be deposited to your account withing 24-48 hours"
In general the people who answer the phone at My Flight Search Inc customer service are polite, and apologetic, but none of the representatives that I have reached over this 9 month period speak English as a first language. I suspect, based on the written response to my email, that this operation is in a foreign country, as they do not use the English language correctly.
All I want is to be refunded the difference of the cost of the flight for my trip, which totals $453.00 due to the cancellation.
Any assistance you can provide to resolve this complaint, would be greatly appreciated. Thank you in advance.

Booked flight 1/17/2020
Have called them several times. 02/04/2020 and no e-tickets yet.
Booked flight on 1/17/2020, paid for flight with credit card for $668.14. Booking number
*** with *** on 7/25/2020. Have called customer service 3 times. Each time they said they would email tickets that day. I still don't have my e-tickets. I have paid for new tickets through the airline who are busy with the virus outbreak and are not taking calls, so that we cannot discuss this with them. We cannot miss our flight due to other connections. Filed a dispute with my cc company on 02/04/2020 since it should not take this long to recieve the e-tickets.

Flight booked 01/07/2020 ***, after calling to find out why eticket not sent got email 01/30/2020 05:00am CST saying FARE EXPIRED! UNACCEPTABLE
I booked a flight on MYFLIGHTSEARCH.COM 01/07/2020 from *** departing 02/01/2020 returning 02/07/2020. I received an email with confirmation #*** that same day stating an eticket would be emailed before my departure date. The charge $313.39 was posted to my credit card on 01/08/2020. I called customer service on 01/29/2020 around 10:00am to advise that I had not received my eticket and I am flying out in 3 days. I was told that my eticket would be sent to me by email that evening. At 05:00 am today (01/30/2020) I receive an email advising flight cancelled due to FARE EXPIRED. I immediately called customer service to find out what was going on as I am due to fly out now in 2 days. No real explanation except that FARE EXPIRED. That is not a good answer. Needless to say I was very upset and it did not help that it was hard to understand the male reps and neither had answers other than the charges would be refunded in 7-10 days. I ask to speak to a supervisor but none available at this time of day. I just received an email stating that my money would be refunded within 2 billing cycles. I now have 2 days to replan my whole trip that was settled over 3 weeks ago. Not to mention all the extra expenses due to their error. How this company can show they have an A+ rating with the Revdex.com is beyond me.

My fare was cancelled by this company and they did not return my money after numerous attempts by email and on the phone. (Please see attached)
My name is ***. On September 28, 2019, I bought a ticket (booking Reference No ***) *** Two (2) passengers (*** and ***). Scheduled departure: October 31, 2019.
Few days before our departure, I called to confirm my flight and to get the e-ticket I was expecting since I booked this flight. Unfortunately, I was informed that my fare could not be honored and it was cancelled.
I was told that my money ($994.94) will be refunded immediately and I received a confirmation e-mail.
Since, I was expecting the refund but I never received it. I called the customer service several times and I was promised a refund within Five (5) to Seven (7) business days, then a week, another week, and so fourth. Lastly, I was promised this past Wednesday November 20, 2019 but the money was never been refunded.
I was very tired and I expressed my frustration over the phone so many times and no one seemed to care. Thursday, November 21, 2019 a customer service representative (Kevin) advised me to send an e-mail and he will follow up immediately in order to get my refund. He promised a quick resolution. I was very skeptical but I gave him the benefit of the doubt and I decided to send this e-mail for resolution.
I call again at the beginning on this month and I was promised to receive a check by the end of this month (January 2020) but this never happened.

Sincerely

I purchased an airline ticket with My Flight Search. They took my money and I didn't have a flight to visit my daughter. Every time I call them they hang up on me. One answered call said a check was in the mail and that was OVER a month ago. They have lost their accreditation with the Revdex.com but why are they still in business. This is terrible!!!! PLEASE STOP THEM FROM TAKING MONEY FROM EVERYONE!!!!
Product_Or_Service: Airline ticket
Account_Number: #

I was charged three separate times from this website claiming to be an online booking website. After calling for four days straight I got voicemail.
On January 24th I booked a flight through *** but was redirected to there website. I purchased a flight but never received the e-ticket. After calling for three in a row and speaking the exact same sales representative I knew something was wrong. I've been charged three times for these transaction. I even received a mess aside I'm my bank stating that I purchased a ticket leaving *** which is not the case. I'll have to call the bank and see how can I go about getting me money returned.

My daughter purchased a ticket from Myflight.com, and instead of charging her $495.95, they charged $4,465.95. They won't refund it!!
See above.
My bank (***) investigating the matter. I've spoken with them several times and they either hang up or lie and say the refund is on the way.
I just noticed that their website domain is up for sale.

I was promised a flight at a low price, then they charged my card and did not deliver. Instead I had to pay double that amount for the same flight.
I was promised a flight at a low price, then they charged my card and did not deliver. Instead I had to pay double that amount for the same flight. Then they said that they would give me my refund back that same night. Which they have not. Now I received an email saying that it is going to take 2 business cycles to receive my money back. They do not state how long a business cycle is. I spent over an hour bouncing around to 4 different "customer representative's" and all they wanted was my personal information. They also claim to have a Revdex.com rating of A+, yet your own site says that was revoked 12/5/2019. As you can see on the Screen Shot, they are still claiming that, which is why I thought they were legit and ok.

I purchased a ticket with this company on 11-15-19 @ 1pm and received confirmation. At 5pm on that same day company canceled, will not give refund
Company My Search Flight/ Cancelled my flight without my knowledge nor permission 3days after company canceled they procede to take my money out. I just found this out 2 weeks before I leave on flight, due to I called to check reservation. They blocked me from calling hang up now I had to purchase an expensive ticket I'm going to ***. I'm so upset. Still no refund of $80.30.

I booked a flight for $317.57. I immediately cancelled and was refunded. I then was billed $3317.57 on my card. 4 weeks later still not resolved.
Booked a flight on *** for 317.57. After reading reviews I immediately cancelled and was refunded. 3 weeks later I get a charge from them for 3317.57 with a note saying they were sorry and would refund that. 4 weeks later and phone calls still no refund. Opened a dispute with *** who is investigating. As a side note my friend who used them and did not cancel, got his boarding pass with the wrong name on it, causing a long time at the ticket counter. He will be filing a complaint also.

This company is scamming people all over the place!
- I got "scammed" out of "2" airline ticket bookings on 1/21 and 1/22. Need my $ back from creeps
On Jan 21 and Jan 22, I spent a "LOT" of time searching and ordering plane tickets for 2 separate trips. See attached.
I confirmed my purchase, got a "congratulations your trip has been booked" message and was supposed to receive e-tickets within 24 hours - NEITHER Happened!

Also, while booking, this pop up came up that said if I give my email, I get $20 off. - Code became "$7". I called the 800# - The Rep first went through this hub-bub saying " oh, that is UP to $20- and I said WRONG- I am reading it "directly from your screen in front of me now" It states I will receive a $20 discount for entering the code ***" And I READ him the screen and explained they have a "different" pop up that comes up that says if you "call the #, you get " up" to $20"
I used the code that said $20 discount and got "$7" and the Rep tap danced around owning reality on their site.

Then he said - how did you get that price, that's not the price I have here - I asked him what price he had- he kept tap dancing around giving me that as well- He never DID tell me. And I said - while I'm booking it at the price on your site in front of me now on my screen- I was in the "submit" pushing step.

They're crooks
Theyre criminals
They're scammers

I have NOT received ANY E-tickets and conveniently, EVERY time I call, I get a "voicemail" to "leave a message".

Even within 30 minutes of my booking.
They've got a using technology for scamming Consumers, racket going on.
Someone needs to send FBI or Police to investigate their little boiler room operation, scamming Consumers.
My bad- I should have *** them first.

*** them
I thought going through a site that has always proven to be reputable, to get to this MyFlightSearch" com site... Would have me with a respectable and reputable company. WRONG I was.

They're scammers, thieves, criminals, putting Consumers in VERY stressful situations ... Because, we're not just out tickets and money... We're forced into crunching to get NEW and legitimate tickets to replace the ones the scammers at MyFlightSearch.com NEVER fulfilled.

They should be in jail. They should absorb some of the costs and stress they impose on good people.

So much conscience lacking sm, "opportunists" allowed to flourish and continue now.

Someone needs to "shut them DOWN" before MORE innocent and good people get screwed.

On 9/28/2019 I purchased a round trip ticket,on line, from myflightsearch.com leaving on 11/16 and return on 12/4/19 via ***(***)
On 9/28/2019, I charged my ticket purchase price of $623.13 to my ***. I received confirmation with a booking reference# *** along with Flight summary from My Flight Search.com. (Copy attached dated 9/28/2019) My trip was for me to take care of, in person, family business -transactions that cannot be done by telephone. I also must arrange for accommodations for my stay. I choose *** (accepted medical cancel without penalty) .
I had an already scheduled eye doctor visit on 10/24/2019. During that visit, I learned that my original retina diagnosis, made two years earlier, had worsened and needed surgery, soon, in order to save my vision in my right eye. The surgery date was scheduled for 12/13/2019. I was in shock after leaving my Doctor's office and needed a few days to embark on a plan of action. I had several things to do. There was my upcoming trip and I needed to make appointments for pre operation clearances with my primary doctor, my cardiologist, and electro physiology heart doctor. I still wanted to travel prior to the surgical procedure on 12/13/2019. During my attempts to schedule appointments I realized that nothing
was available prior to my departure date. So I had to contact Flight Search to find out about my options, if I had to cancel for medical reasons, and what was the time frame for me to furnish the information. On 10/29/19 *** advised me to contact
flight Search. I called Flight Search, on 10/29/19 I spoke with a female customer service representative (unfortunately, I did not record her name) who advised that I needed to notify their Agency in writing and send in supporting Doctor's diagnosis. She also advised that a Supervisor from Flight search will call me. On 10/29/19 at 3:49 p.m. I prepared an email and submitted to Flight Search with supporting medical documentation. (10/ 29 & 10/30/19 email copy will be attached ) On 10/30/2019 @ 2:06 p.m.,I received an emailed response from a Flight Search Customer Service team member who acknowledged receipt and advised that my email was forwarded to a concerned Team and I should wait for a response. On November 8, I called the phone number ending in ***, at 4:00 p.m., spoke with Calvin who told me to call back in 10 hours; called back after 10 hours - no response to call.Left message for Calvin. 11/9 at 5:11 a.m. I submitted another email asking for help with cancelling the reservation (copy with same date attached) 11/9 at 6:45 a.m. spoke with Sam who advised to call back in 5 hours the Customer care line ***. At 12:47 p.m. I called the number ending in *** Howard answered. I was placed on hold so that my call could be forwarded to the proper party who could assist me. After holding for 14 minutes, no one came on the line, so, I hung up the telephone. I waited a few minutes, called back and got Ronnie on the line, after some explanation, Ronnie advised that I should wait for ***'s response. They forwarded my email and medical document to ***. 11/9 at 3:10 p.m. I received a forward of an email sent to *** requesting cancellation of ticket due to a medical emergency(copy attached) To this date, I have not received a telephone response nor email regarding the outcome of my request from either entity. On 11/11/19, I contacted my credit card company *** and opened a dispute regarding the charge, . Still no response from either entity. On 11/16/2019 shortly after midnight I received several emails from *** urging me to check in for my trip, then at 12:48 a.m. I emailed my flight search.com asking them to review previous correspondence regarding cancellation. On 1/9/2020, My credit card company reversed the charges in Flight Search favor because of their no cancellation policy. Due to my medical emergency, I would like some consideration, in the form of a credit towards a future trip or a refund. It would be 3-6 months before I am cleared medically for air travel. Thank you for your help

www.MyFlightsearch .com said they would refund my ticket. 2 months later and no refund yet. *** tried as well. and still no refund.
On December 6th I booked a flight with MyFlightsearch.com by mistake. I call them right away and cancelled it. they said it would be refunded to my credit card. I sent e-mails and they said it would be refunded. No refund was made. I contacted *** and filed a dispute they were told it would be refunded. And still no refund was done. On December 31st I spoke with them again and they said the refund period was missed and that it would be refund within 10 days. still no refund done. contacted them again on January 20th they said it would be in the next 48 hrs and still no refund. now filing another dispute with ***.

Purchased airplane tickets online from their site for $192. They cancelled my order and charged my credit card $592.I have received no refund!
We visited the states with my girlfriend because she had an surgery scheduled at *** with ***. After the surgery we decided to visit vegas for 2 days. For our bad luck we lost the tickets to return back to *** which where booked by ***. I *** and booked tickets through www.myflightsearch.com. I completed my info and credit card details. within a minute a received an email from the company requesting my credit card and driving license photo or the purchase would be cancelled! Off course I did not send the details. I booked my tickets directly through ***. The cost of the tickets from www.myflightsearch.com website was $192. Then I noticed on my credit card that they had charged me $592 for the cancelled order! I contacted them twice though a phone call, were they claimed that they will refund the money within 7-14 days or up to 2 months! They also claimed that the extra 400 euro was from a system glitch! Reading through reciews I see that they have treated many people this was and no one ever got a refund! On 20th of January we fly back to *** and I need help on how to get my money back and stop them from robbing people. my phone in *** will be

I paid for round trip tickets 3 months ago and was sent a confirmation of my trip. 3 days before my trip they cancelled my flights and wouldn't refund
I paid for round trip airfare from *** to *** in November. My card was charged. I got a confirmation of flights and then 3 days before my flight they sent an email saying I would have to rebook and it would cost double the money. They were unhelpful when I called and just kept repeating I would have to pay the same amount for tickets. I asked for a refund and they refused.

Never gave me a ticket, now waiting for them to refund me
Booking #***. $383.22 is owed back to me