My Flight Search

Myflightseearch misrepresented themselves, indicating they were ***. They also lied about charges and refunds.
On March 3rd, 2020, I called a phone number I believed to be *** customer support due to the positioning of the ad on ***. I was looking to cancel a flight and did so through Myflightsearch as I was under the impression that I was speaking directly to ***. I believed this because I was told explicitly that I was speaking to *** support and not a third party. I was also told that my entire flight cost would be refunded to me and that the cancellation fee of $250 would be usable as a credit on my next flight. After completing the transaction, I realized I had been scammed and called ***. They confirmed that somebody had in fact cancelled my flight, but that I would not be refunded, and the $250 fee was not a usable credit, but rather a scam and that I would not have been charged any cancellation fee had I actually been speaking with a real *** agent. Calls back to the person I spoke with resulted in no refunds, only further claims that they were in fact *** Customer Support and that I would receive my refund in ~15 days.

Overcharged by $1000 for flights-Never received.My flight search sent me the notice to refund me in 7-14 days and still no refund/reply after
Booking#*** on 2/10/20
Paid via my debit card.The original flight tickets for three was approximately $800:However,was overcharged by $1000-totally $1804.My flight search contacted me via email to refund me by February 27th and no later later than March 4,2020.I have emailed/called/left messages with no reply or being put "on hold " to only have the phone "hung up "after asking me to "hold ."I have contacted my bank with a dispute claim as well and orders a new debit card due to fear of this company.

Booked at flight, got conf email, went to airport and airline had no record of my purchase. Called they said we were refunded but never got my money
On 2/23/2020 I purchased a flight from *** for $140. Received a confirmation of booking email . Got to *** airlines on the day of my flight, 3/4/2020 and they had no record of my purchase. My bank was charged already. I had to purchase an other ticket because it was imperative that my brother, who I bought the ticket for made it to ***. I called to find out what happen and to make sure he had his ticket back home still. They didnt give me an option to keep my ticket. Claimed they refunded my money because it was a non operational flight, but the flight number is the same flight number we bought the new ticket for. When I made that clear to him, he said the flight back was non operational and dismissed me with "you will find your money refunded in 24 to 48 hours)

I ordered two plane tickets to *** and by the next morning, I got an email that said I cancelled it, which I didn't, and want a refund.
I ordered two plane tickets from this company last night, 3/1/2020, and got a confirmation number (***), saying my e-ticket would be sent. My this morning, I got an email that said I had cancelled the reservation and it would take 14-17 days to get a refund, by March 26th-April 1st. I did not cancel this reservation and they have my debit information (which I did cancel)! Help! I'm at a loss about this scam!

I am missing a refund of 817 USD since Oct 2019.. they keep saying I'll receive a check in the mail. An I have not.
I paid for 2 tickets on October 21st 2019 to go from *** round flight. They took the amount needed. Then cancelled an refunded. Then took 817.44 USD without giving me my refund. Everytime we call they hang up, or they tell me a date on when I should get a "check in the mail" I have yet to get money back.

Purchased flight, one (1) day before the departure date, received an email stating my reservation was cancelled without explanation.
Purchased round trip airfare on 2/22/2020 from *** - Confirmation #. Payment of $250.64 was debited from my bank account (***) on 2/22/2020. The confirmation email stated I should receive the e-Ticket in a separate email. The flight was scheduled for departure on 3/1/2020. On 2/29/2020 I received an email from *** stating my flight was cancelled with no explanation. I called MyFlightSearch.com customer service and they did no have an explanation and that my money would be refunded. I called *** Airlines and they stated MyFlightSearch never forwarded the funds to *** to confirm the reservation. Called MyFlightSearch back again and was told they had a technical issue and could not send the payment. I never received an email with status stating there was an issue and that the ticket probably would not be issued. I complained further, asked to speak to a supervisor, was told there was no supervisor on duty. Was transferred to reservations, no one could say why I was not notified. If the company had a valid partnership with ***, MyFlightSearch should have contacted *** to state they were having technical issues transmitting the money. After talking to reservations without any resolution or additional information, I was transferred to customer service again. Customer service told me the reason the reservation was cancelled was that the cost of the flight went up. Again, I was not notified that there was a price increase and afforded the opportunity to decide if I wanted to pay the additional money. I was told on numerous times, my money would be refunded. To date, the money has not been refunded. This company did not deliver on its commitment to provide an airline ticket as advertised.

The company has ripped me off of an airline ticket in which they have said they are going to issue me a refund. I have been waiting since December 24
I received confirmation from a customer service agent the night before my flight that my trip was good to go the following morning. When I showed up to the airport the morning of my flight the airline said the the ticket had somehow been cancelled.
I called the customer service agent back from myflightsearch.com and he said there is nothing he could do because they were'nt open yet- and wouldn't be for anoter 6 hours. I had to re-purchase a flight ($770 now, my original ticket was $339). I called over the next few days to see about getting a refund and was very cordial on the phone with everyone I spoke- but was disconnected while on hold 5 times! I asked for a supervisor and was told I cannot speak with a manager, I must email the customer service email.
When I finally got a hold of anyone in charge, he said they would issue me a refund for $339. I have been waiting since Dec 24th 2019. They keep saying "Your refund will be processed and please wait for some time". They've said this 4 times

I booked a flight two weeks ago. I received an email saying that it had been canceled but I never received a refund. I keep calling but no answer.
I purchased a ticket for a flight to be with my family. I found it strange that I did not receive a confirmation email or a receipt. I later received an email stating that address information did not match the card. This is the only address I have ever registered with the card I used. I have repeatedly called the company and keep getting sent to voice mail. I have yet to get my money back or receive a call back.

Booked a flight. They confirmed cost at $560. Then, billed $2560 US, converted to $3496 ***, to the credit card. No refund in sight.
Booked a flight in the name *** on line Feb 4/20, confirmation number ***. Cost quoted at $560 US. No ticket issued. $2560 US; converts to $3496 *** charged to *** credit card, which has now been cancelled.Numerous emails regarding a refund. There are copies of all. No refund in sight. There are no additional identifiers, names or employee numbers etc; only two phone numbers.

On Feb 15th, 2020 I booked a flight with booking # ***. Today, Feb. 27th, I received a refund for a flight that is tomorrow!
This company has had my money for 12 days! They send a refund the day before the flight? A lot of people were counting on this flight! We have taken time off from work rescheduled appointments etc. No explanation or anything. This is a VERY BAD business practice.

Service was involuntarily cancelled promised a refund that has yet to be recieved after 11 days
On Feb. 5/20 my husband booked a return flight for Friday Feb 14 returning on Monday Feb 17 as a gift for me to go visit my daughter, from ***. Booking Ref # ***. My flight was scheduled to leave at 10:00 am Feb 14/20 and when I arrived at the airport on Feb 14/20 at 8:50am I was told by the staff member that there was no information for me. She said that my name was there and a # but the page was blank, she then advised me to call the company my ticket had been booked through. I immediately called the # on my email that was received on Feb 5/20 stating that the flight had been booked, to only be put on hold. AT 9:45 am when a person finally answered my call I was told that my return flight from *** to *** was not confirmed by the airline so My Flight cancelled the whole itinerary without any notification to my husband or myself. When I inquired about what they were going to do I was told I had 2 options, 1) they would book me a new flight which would be 5+ hrs later which would bring me to my destination 4+ hrs later than planned or 2) they would refund my money and I would have it by Monday. I replied that I would like to speak to a supervisor as neither of these I felt where acceptable options and was told that they were all on lunch, I also requested that the refund be returned immediately that day. When I kept insisting on talking to a supervisor the call was disconnected. About 2-3hrs later I called back and was promptly told that my money had been refunded, when I asked if that was all they were willing to do is refund my money I was told there was nothing else they could do. My Flight called my husband later that afternoon and apologized to him for the flight being cancelled and he told them that it was a little late now sees how the flight was scheduled for the am. I live an hr away from the airport and the person picking me up on the other end lives 3hrs away from the airport. This has been a financially and emotionally stressful event. I ended up re-booking my flights which cost me approximately $400 more, lost out on time to visit my daughter because of having to take later flights, and have yet to receive said refund and it has now been 10 days.

Scamming people out of their money.
My wife bought a flight for my brother from CA to NC they sent a confirmation email. We called the actual airline to make sure the flight was good to go, they said there was a reservation number but the tickets were never purchased. Even though "MyFlightSearch" had already taken our money. We then called the websites customer service, they kept assuring us that we would get an email and it would all be ok. We continued to call customer service again and again with nothing being done to fix the problem. Then one of the times I called they said that there was an issue because we used a 3rd party credit card. Then tried to tell me that the flight was never booked at the original amount, even thought we already payed, and now the flight cost has gone up and we would have to pay more to get the tickets. But right after that my wife called again and talked to another person that said they fixed the problem and we would get an email. Then another person told me that I'd be getting my money back in 5-7 business days. But it's all a lie just to string you along and not actually get you the flights.

Bait and switch scam
I was trying to book a flight this past Friday, and was comparing prices on various airlines. I had typed in *** and was looking at their flights for the dates I had put in for. There was an extremely good price for round trip listed for 220.87. I booked it. I do not know how it happened, and until I had finalized my purchase, I was not aware that my booking had been overtaken by "my flight search.com", and I had in fact inadvertently booked through them with ***. Also, my flight dates had changed. As the dates, while not best for the flight, were ok, so I accepted them, and as the price was the price I had decided on, I thought it would be ok. I have never used a booking agency before to book a flight, and doubt I ever will again. The price was immediately charged to my card, I know, because I checked. I got a ref number for my transaction per email which also stated I would receive the ticket shortly after payment was confirmed. Twenty four hours later still no ticket, so I called them. I was told their computers had crashed and they would need another 24 to 48 hours. I called the next day (24 hours), and was told the "booking team" was gone for the weekend, but the person on the phone said my ticket had been emailed. I told her I had not received it, and she promised I would receive it by 7:30 am the next morning-which was Monday. Monday morning came and went with no ticket. I called again, but was routed to voice mail, and I kept calling with the same outcome. I looked the up online, and tried another number which was answered. The lady who answered told me there had been a glitch, and I would receive my ticket within 24 hours. I told her this was unacceptable. She then asked me to give them 4 or 5 More hours. I refused, telling her I needed my ticket immediately. After all, if they could bill my credit card immediately they should be able to issue a ticket at some point between Friday afternoon and The following Monday afternoon . At this point the lady admitted there had never been a flight for that amount, and then said she would start refund procedures which would take anywhere form 7 days to 2 billing cycles to complete. Then she suggested I also allow her to book another, more costly flight which would also be charged to my credit card. I told her NO and asked to speak to her supervisor. I lost connection at that point, but a supervisor called back to say she had cancelled my booking, but a refund would take some time. I received email confirmation that their was no flight, and my booking had been cancelled. No mention of a refund. I have called my credit card company and started a dispute of the charges. I have no idea how that will turn out, I trust no one these days, and I'm not sure if the Revdex.com can help or not. I do want to get the word out about this so called booking agency (or scam agency). I am unhappy that they were somehow able to take over my initial transaction (when I thought I was dealing with ***), and all the wasted time calling, when all they wanted to do was sell me another (probably bogus ticket) and charge my card again. Not to mention the ticket was for my son to come visit while on vacation , and with their delays-that ship has passed with no time to book a ticket through reputable ways. These people have done this again and again according to reviews I have read. They need to be put out of business!

I BOOKED 3 TICKETS FROM *** TO *** IN OCT 2019 AFTER HEARING OF MY FATHERS PASSING. CHARGED $, NO TICKETS, NO REFUND!
OCT 2019 I USED THIS AGENCY TO PURCHASE 3 AIRLINE TICKETS FROM *** TO *** TO ATTEND MY FATHERS FUNERAL SERVICE. 1 WEEK BEFORE THE FLIGHT I CALLED TO NFIRM THE TICKETS. THEY WERE NEVER BOOKED WITH THE AIRLINE EVEN THOUGH I WAS CHARGED! NOW THE FLIGHTS WERE 4X'S THE AMOUNT SO I ULD NOT GO. IT IS NOW FEB 2020 AND I STILL HAVE NOT REC'D A REFUND. CALLED OVER 10 X'S. 1ST TOLD I HAD TO WAIT 3 MONTHS. THEN THE CREDIT WOULD NOT GO BACK TO THE CARD AND A CHECK WOULD BE MAILED. STILL NO CHECK REC'D.

I booked 3 flights with my flight search .com and they over charged me by $1,800 and I never received my tickets for my vacation.
I bought 3 flight tickets on February 9th 2020. The original price of the 3 tickets was $135.20 booking number *** ( from *** airport to *** airport) $57.40 booking number *** ( from *** to *** airport) $73.40 booking number *** ( from *** to ***). I was over charged by $900.00 for booking number *** and another $900.00 for booking number ***. I paid with my debit card a *** through *** in ***. I waited for my e ticket and I never received them I was supposed to fly out February 25 at 8:46 am central time. They took out over the amount they were supposed to and never sent me my electronic tickets to go on my vacation so I was not able to use their service even though they took the money out of my account. I had called them on Monday February 24 like 10 times I left 5 messages because I never got a customer service representative it just told me to leave a message . They never called back. I called *** airlines who my flight was through booking number ***. They had my name in the computer but it had no card number no reservations and told me the only thing they could guarantee is that I had no ticket but could book with them online or over the phone for over double what I had already paid. I had booked a hostel through *** in *** called ***. My free cancellation had passed by the time that I was told I didn't have a ticket . The cost that will not be refunded is $96.00 that they already took out plus a nights worth stay there which is what I know of as of now they might charge me for the whole stay because I had cancelled so close to check in time. As my flight tickets that I had purchased were non refundable so I booked a hostel in *** for a cheaper price that was non refundable $386.75. So I have to go to *** to not lose that money now which I wouldn't have gone if it would have been refundable. I had to book a new flight through *** travel agency. The cost was $495.50 fir a round trip which is much more expensive than what I supposed to pay for 3 one way tickets. They have said they were going to refund me the $1,800 for the over charge but the email they sent me said refund subject to carrier audit. So I'm not sure if I will get my money back. I went to my bank and they said that *** took out the money when it was supposed to be my flight search.

Company already took my money for my airfare but now won't deliver the tickets. Their customer service rep keeps "dropping" the call. Convenient.
Booked my flight 2/14/2020, my account was withdrawn $1,546 for said flight, but now the people at my flight search are saying I have to pay more for the flight. I've asked for a refund and I get transferred to customer service where the call is dropped. This has happened 3 times. I'm on a landline. I'm now starting a claim with my bank to get my $1500. This was my niece's destination wedding. Nice job guys.....

My fiancèe and I, have not received our plane tickets. Even after calling customer service and guaranteed within 24 hours they would be emailed.
On February 21st, 2020, my fiancee ordered 2 plane tickets to *** for our honeymoon. She used her debit card. The booking number is ***. The tickets were booked for October 1st to the 15th. After recieving the booking number and calling to make sure they would be ticketed, customer service told her that they would email the tickets to her within 24 hours. It has been 48 hours. We have tried calling numerous times over the past 12 hours. Not once has someone answered the phone. If I do not see the email for the tickets I will be requesting a refund and going to my bank to file a dispute against the charges.

I was promised over the phone & via email a refund for a plane ticket they never paid the airline for in Nov. 2019.
9/11/2019: I bought an airline ticket for a flight from *** to *** for 11/23/2019 through them: booking # *** flight #***. The $309.00 cleared my bank on 9/12/2019; I called Flight Search for my confirmation # twice before I left for ***; the agent said they didn't have it; that I should check with the airline at the terminal. *** agent there said the ticket was never paid for, so they cancelled my seat leaving me stranded at ***. I had to purchase another last minute ticket at the counter for an additional $600.00 to get home to .
I have emailed on 11/26/2019, 12/9/2019, received an email stating they had sent my information to the proper department & would hear from them soon...never did.I called on 12/30/2019; never got a contact person. I called & spoke to 'Thomas' on 1/31/2020, gave a summary;he said his 'supervisor', Victor, would call me on Monday, Feb. 3 & issue my refund in a check w/i 10 days...never called. I called on 2/17/2020 & spoke with 'Matt'; gave a summary; was told company policy was to refund only the ticket price of $309.00, not the additional $600.00 it cost me for their error. Again was told that 'Victor' was not available & would call me back later that day...never called. I expect a full refund of $309.00 which they said they would honor, as well as the $600.00 that this company cost/owes me.

My flight search , scammers.
On Feb7th I booked and was charged full airline amount e-mailed to send me E-ticket never replied. Called and left me hold for along time shortly after hanging up on me I attempted to call and went straight to voicemail. Finally called from. Different number answered. Said it was canceled no explanation while I was waiting at the airport. This is wrong please stop them. I fear now my card will not be refunded.

This company scammed me for 1078$
Never got a reference # they were supposed to bill me 78$ but took 1078$ and won't give it back want my money back