National Funding Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I received another mailing from national Funding.  Can you please ask them to stop harassing me?
Regards,
[redacted]

Great company to work with, was kept in touch with every step of the way. [redacted] was especially helpful in getting the funding package done. Look forward to doing future business with them.

Good Afternoon,We are in receipt of the complaint filed. I have gone through the file and had a conversation with the rep involved. Part of the funding requirement to payback a merchant cash advance is to have your processing setup prior to the funding of the loan. The draw that comes from the...

processing is how the funds are paid back. Unfortunately when the final call was made and we discovered the customer was behind on their rent there was nothing we could do to fund the transaction. We have reached out to VPS to see if there is anything we can do to help facilitate the unwind of the processing but as of now the process has already been complete the customer is just waiting on their funds back. We will continue to follow up to make sure the customer receives their funds back. Thank youNational Funding.

Good Afternoon,
I have listened to the calls between [redacted], the customer, and [redacted], National Funding Sales representatives. It appears that [redacted] first called in 3/6/14 and inquired about our working capital program. In talking to [redacted] about his annual revenue and its...

decline the last 2 years [redacted] quickly let [redacted] know that our working capital program would not be a fit for his business. The declining annual revenue would make him ineligible for any programs that we currently offer for this product.
Once [redacted] marked the system as low annual revenue the account was sent over to [redacted], a leasing representative. On 3/7/14 [redacted] let [redacted] know that she might be able to complete a lease with him if he had some equipment financing needs. [redacted] sent over the credit application for [redacted] to fill out and send back. Upon receipt of the credit app [redacted] pulled [redacted]s credit. We sent the deal to one of our partners to review for approval once the customer decided what type of equipment that he wanted. Personal credit was not discussed between [redacted] and [redacted] throughout any of the calls that they had until she received a decline from underwriting. [redacted] informed [redacted] that if he obtained an additional personal guarantor, that had a better credit score, we might be able to a look at the deal again and see if there is anything that we can do for him.
We apologize for any confusion and we are still willing to review the transaction for approval with the additional personal guarantor discussed if they are still interested in the truck.
Thank you
National Funding

As a new business open for less than 2 years, we needed working capital. None of the traditional banks would help. National Funding approved a request for funding quickly and for that we thank you! They invested in us when no one else would!

We are writing in response to the consumer's
complaint of [redacted] [redacted].
 
Thank you for bringing this matter to our
attention.
Mr. [redacted]’s daughter received a membership
card in the mail, not a credit card.  The mailing of
unsolicited credit and debit cards is an illegal...

practice.  National
Funding has never sent such an offer.  While there are design
similarities, the differences between what we mail and a credit card are
significant:  The National Funding marketing piece contains no association
logo (Visa, Mastercard, etc.), and there is neither a magnetic strip nor a
signature strip on the back of this card.  Furthermore, the card
specifically states that it is a ‘membership card, not a credit card.’ 
The package is designed to gain interest in our financing services, and is a
commonly used format in the financial services industry.
[redacted]’s business was prequalified for our
membership card based on the business information provided to us by Dun and
Bradstreet.   To activate the account, additional information would
have been required from [redacted], Inc.  We also check
additional business sources, such as the Secretary of State.
We apologize for any concerns that our
marketing piece may have caused Mr. [redacted] and we appreciate the opportunity
to address them. We will ensure Beth [redacted] is removed from our system.
 
Thank you
 
National Funding, Inc.

Good Morning,
We ask for 60-90 days regarding marketing pieces since there may be pieces that are with our mail house that have not been sent out or ones that are already in the mail and we are unable to stop them. We have removed this customer from our database so he should not receive anything further after the aforementioned time.
 
Thank you
National Funding, Inc.

Good Morning,
Per Experian it can take up to 20 business days to have an inquiry removed from a credit report. We have submitted all the information to Experian.
 
Thank you

We understand this customer is not interested in doing business with us and we have removed this customer from our database.

Good Afternoon, I have reviewed through the account and the docs signed and have spoken with [redacted] regarding the transaction. We were able to secure an approval through [redacted] Leasing for this customer and are required to do a Fair Market Value lease in the state of [redacted]. As...

with all leases, you are required to pay out the term of payments plus any purchase option if you choose to keep the equipment. Leases are not like loans where you forgo interested if you chose to payoff early. This lease was for the specified term chosen by the customer of 48 months.We apologize for any confusion the customer may have had but I can forward them a copy of the agreement and indicate where it talks about the purchase option and the requirement to pay the stream of payments.Thank youNational Funding.

This issue has already been resolved with this customer. I assume that this was written prior to us speaking. Thank youNational Funding

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I do not think I want to put it on a temporary hold.. I had already said my rebuttal within the initial complaint and the replies that followed.. If that wasn't clear enough, here's more.My complaint isn't about not being funded, it's about the lie that I was funded and to go find vehicles. The complaint itself is about the time and money wasted on not only myself or my company but also that of the vehicles owners and of the vendors in paperwork, including giving out routing and account numbers. The vehicle that was setting at the dealership was costing them money sitting on their lot being held for me because National Funding told them that the funds would be sent soon only to ask for additional paperwork every time we turned around. If the funds weren't going to be made available, why tell me and waste my time finding vehicles? That's the point of this whole complaint. That they (National funding) wasted my time, money, etc to the point that if I add up all the labor hours wasted it comes to $4,800 just for my company's man hours alone. We charge $75 an hour for our time. Going up to look at the two vehicles in question was 32 man hours taken away from our company. This translates to the $4,800 wasted hours. Not counting the hours in paperwork involved, paying notary fees, etc. for my company. Not counting the wasted hours on the vendors side and their fees involved in holding the vehicles... I have every document recorded and every phone call recorded. When they said you're approved up to the X amount and to go find the vehicles up to that amount, I took them at their word that I was going to get funding up to that amount. Not go pick out vehicles, and the funds would have to be approved again based on the picked out vehicles. None of that was said, none of that was written down. This is what the foundation of the complaint is. The fact that I was lied to and the rabbit hole of wasted time, energy, money, etc. that followed.. [redacted] error in calculations[redacted] Man hours wasted going to look at vehicles was 20 for the first vehicle and 34 hours for the second vehicle looked at. Which would come to $4,050 of lost revenue for both the President and Vice President to waste our time.
Regards,
[redacted]

I have reviewed the customers complaint regarding the offers mailed to him. We have...

pre-qualified Mr. [redacted] based upon his time in business and his ownership of the business. Once we obtained additional information from Mr. [redacted] we found that his annual revenue, at this point, did not meet our minimum requirements. As with any lending relationship there are always credit attributes that can make or break being able to complete a financing agreement between 2 parties.   We apologize that we are unable to assist Mr. [redacted] at this point but once he meets our minimum annual revenue mark, and as long as his other credit profile points are approval, we would love to move forward with a transaction for Mr. [redacted]. 
Thank you
National Funding, Inc.

We are writing in response to the consumer's complaint of [redacted].   Thank you for bringing this matter to our attention. [redacted]’s business was prequalified for our membership card based on the business information provided to us by [redacted]. To activate the...

account, additional information would have been required from her business.  We also check additional business sources, such as the Secretary of State, to prevent fraud. We apologize for any concerns that our marketing piece may have caused Ms. [redacted] and we appreciate the opportunity to address them. We will ensure [redacted] is removed from our system.   Thank you   National Funding, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Thanks very much for the follow up.  National Funding has confirmed in writing they are removing me from their system.  Therefore, my complaint has been resolved.
Regards,
[redacted]

Roman";color:#464646">We are writing in response to the consumer's
complaint of [redacted].
 
Thank you for bringing this matter to our
attention.
 
Mr. [redacted] was removed from our database on
December 11, 2014. Total removal may take 60-90 days, and Mr. [redacted] will not receive any more mail after this time.
 
Thank you,
 
National Funding, Inc.

Good MorningI have reviewed through the complaint and the file. We made every attempt to try to secure an approval and funding for Mr. [redacted]. We understand his frustration and hope that he is able to obtain the financing that he is looking for with another financial institution. Thank...

youNational Funding.

National Funding handled my loan professionally and all my expectations were met.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
After reading the Revdex.com web site on this business it is clear that many people are not happy with this companies advertising policies.  They need to amend their practices on how the send out advertising materials. Regards,[redacted]

Good Morning,Unfortunately there is nothing that we can do to change the agreement. If the customer would like to payoff the agreement I can reach out to the servicing company and find out what the current payoff is and see if there is anything I can do on the total payoff amount. If this is how the customer would like to proceed please have him email [redacted]Thank youNational Funding