National General Insurance Company

After one of their clients crashed my almost new Honda Odyssey after running a red lightThe only accident my wife has had in 30years of drivingThey have been horrible, they refused us a rental and said they would call back when they determined faultThen days after the accident they finally declared it a totalThey gave me days to accept their low ball offer or start paying storage feesDespite clear and concise valuation of the vehicle as a top of the line in "perfect" shape, [redacted] my wife doesn't even let the kids have food or drink in her ride and kept rubber floor mats down to preserve its pristine conditionThey repeatedly use skewed examples lacking the value of extended warranties found only with the Honda pre-owned certified vehicles and insist that they have the right to a "private seller" discountNow they say they have proven the value through a third party programInsurance companies are the sole client and my vehicle perfect, not "good" conditionAnd they want me to get a money back from the dealer so they dont have to compensate for the warrantiesDo they also expect me to have them swap out the wheels and tires? They are absolute thievesPLEASE relay your experiences to the state bureau of insurance so we can document this pattern of behaviorAnd contact your representatives, governor and anyone else you can to change the legalized abuse these companies are permitted

MrRyan [redacted] was very genuine and accommodating

I would give them zero stars if I could If you have a RV policy and sell your vehicle, they hit you with a fee When you call customer service they run you around in circle Everything is set up to be stuck with them or pay feesNever have experienced this with an Insurance company and will never use them again They are "partnered" with [redacted] ***, hope [redacted] knows how they treat their customers

A person insured with National General Auto Insurance hit my vehicle on 5JUL I have been submitting the rental car receipt, which totals $831.48, for reimbursement To date, I have not been successful in getting this expense paid The rental car needed while my car was getting repaired was authorized and approved with National General Insurance I am requesting assistance in being reimbursed for the rental car I had to use while my car was being repaired from damages caused by person insured with National General Submitted receipt for reimbursement on 3AUG Called and left several voicemails to Jacqlon [redacted]  with no action taken Called numerous numbers and was given legal / HR number and Ms [redacted]  supervisors contact for a MrTom [redacted] Amy [redacted] (HR / legal) 414-999-x Left voicemails on 29Sep and 27OCT *Never received a return call Tom [redacted] (Manager) 407-488- 29SEP spoke with Mr [redacted] and emailed the invoice 5OCT Received

Was very easy to deal with and helpful with my claim Resolved our issues in reasonable time

Great quote for my RV and going on My second year with National

I have been dealing with this insurance company for over a month now with a very simple caseTheir rep Chris [redacted]  out of [redacted] , ** is trying to avoid meI left him a voice message and he didn't get back to me, then called him and he did not replyMy car is in my garage, it is undriveable, and was not offered not only rental car but not even a verbal supportI do not feel like I am being taken care of by this company and looking for ways to execute my legal rights to make this company take care of their responsibilitiesDo not recommend and please stay away from them

My experience with Paul [redacted]  was goodHe was able to provide me with a good rateHe's knowledgeable and helpful

Do Not Deal with National General!! They convinced me into going with their company bad mistake Customer service was very difficult Sent me notice they would be cancelling my policy for not receiving signed paperwork which I had sent back as soon as I received it Then received notice that my ins would be more than what was quoted Did not feel good about their lack of service/professional so I called to cancel and went back to my previous insurerI had paid I received a check for total amount of For days of insurance it cost me 229.49!!! The representative told me that was within their right to charge for cancel Do not trust them!

They will not honor their insurance Ms [redacted]  and Sara [redacted]  is some of the worse adjusters a company could haveI were in a collision where my car stop driving and they gonna say your transmission malfunctionIt did malfunction after ran over a curb and rocksThey breached a contract to protect my carThey refuse to hand over documents pertaining to claim so I could seek legal action against National GeneralNational General is a ScamHope this help sdomebodyGet insurance with a company that honor their contract with youMy mother always told me,You get what you pay for

James D [redacted] ** Linwood, NC June 17, Revdex.com Complaint Department To Whom it May Concern: On the 10th of May 2018, I was involved in a car accident on I-85S in North CarolinaI was rear-ended by a van owned by [redacted] Company of SalisburyFollowing the accident, I was forced to deal with the catering company's insurance, National General Insurance CompanyFrom the very beginning, the insurance company and it's employees were incredibly difficult to deal withI was made to jump through hoops when I was of that were struck in the accident CAUSED by National General's clientI was told that the insurance company would not pay for the diminished value of the vehicle without an appraisal that I was expected to pay for out of my own pocketI've mainly dealt with Travis [redacted] - [redacted] (who is actually located in Ohio) about my claim and he's repeatedly stated the same thing, that if I want the diminished value of my

I have my car & home insurance through National GeneralHome insurance was actually written by ASI, but through NGII am very please with the professionalism & caring shown to me by all the people who helped me from day [redacted] , VA

This is the worst Insurance Company in the country and operates at borderline criminal levelsAll you have to do is google National General Reviews and see thousands of negative issues They are the worst to deal with if you have claims How in the [redacted] can Revdex.com give them an A rating with the reviews like they have It tells me that Revdex.com is a shame and I can no loner trust their ratings! Those of you who say they are outstanding to deal with obviously has only dealt with them on a level of giving them money....they are sweet as candy! Wait until you have a claim and need them to give you money, your tune will change like mind and the thousands online that have submitted negative reviews on many, many websites!

MARCH 27,I called National General Insurance with the intent of purchasing auto insuranceAfter speaking with Casey [redacted] I decided on the correct coverageNext I listened to disclaimers read by Casey ***There was no reason to not complete the transaction at that time I gave Casey [redacted] my credit card information and requested the annual billing and coverage to start on April 13, The annual amount to be billed $on 4/13/was agreed Casey [redacted] then stated my eldest son was not to drive my car Earlier he inquired if I knew Conrad and I said he was my sonCasey also asked if my son was married and how old he wasI answered the questions and giggled saying '' this is odd'',Why do you ask? Casey stated it was something that popped upSo we continuedNo further mention was made of my son until after disclaimers and credit card information was exchangedThat was when he stated my son was not to drive my car I stated my son had not lived with me in ov

I discover that my homeowners insurance policy was scheduled to be canceled at the end of my current policy term...NOT from National General itself but via a notice from my bank on our mortgage statementI attempt to call customer service to discover why our policy, paid in full via our escrow account, shows a status of canceledAfter being forwarded multiple times, being placed on hold for minutes, I am finally connected...to a voicemail boxOne positive is that someone did return my callFinally, I discover that our policy was scheduled to be canceled at the end of our current term because a property inspection could not be completed because a contracted field rep could not enter our gated communityPer the field rep's notes, a message allegedly was left for us and because we did not return the call, National General slated us for cancellationOur issues: #1-The field rep NEVER called usOur home and cell phone records do not show any record or voicemail from a property inspector #2-The field rep must have attempted to enter our community through a rear, clearly labeled, resident-only gate, because the main gates to our community are open from 7:30a-6p, seven days a week due to ongoing constructionSo I ask, when was this field rep conducting his/her inspection? And why could we not have been apprised earlier of the visit so that we could give him/her access if they were going to visit outside of business hours? #3-Our bank was notified on 7/6/of impending cancellation of our homeowners policyI discover this insurance issue on 7/11/when downloading my current month's mortgage statementPer the National General rep, a notice is scheduled to be mailed to us on 7/25/Why is the policyholder not notified at least as early as our bank? #4-The customer rep Lisa made no attempt to apologize; instead, she emphasized that we were at fault due to the gates not being open and not returning a call that was NEVER made to usOnly after I told her that her field rep was dishonest did she abruptly change tune and say the field rep is not a National General employee to which I replied that contracting with them reflects poorly on National General In sum, if this is how National General treats its customers, I can't imagine what a nightmare it'd be to work with them on an actual claim! We are now switching our home and auto policies immediately!

Victim of a rear ending with one of these joker's customersI've never had such bad service before with regards to settling my claim- or service in generalFirst- To only offer a rental for days and get huffy when they find out I've had mine through my own insurance for almost weeks- well too badIT's taken YOU this long to get back with usSecond- YOUR inspector showed up late to view my car when we finally got it scheduled and didn't bother calling to let us knowWe lost a day at work waiting on you and when WE called YOUR inspector, they wanted to reschedule to MondayDon't say you'll be there around or and not call by the time 2:rolls around- then be there well after My insurance inspector was there on time, had an estimate by noon, and I could've had it settled same dayBUT THIS ISN'T MY FAULTSO WHY SHOULD I SUFFER? Third- They gave me an offer, I rebutted with what my own insurance was going to cover, they said fine and that it sounded fair- however they sneakily thought they could get away with only settling for the amount *AFTER [redacted] being quoted with my deductible factored inI don't pay these guys for their customer's mistakesAnd to not pay sales tax and dmv fees? Not only am I not getting the true value of my car, you want me to be further out of pocket and pay that? That's why YOUR customer pays youI should be out dollars in this since I'm already the victim and taking a loss as is, not being able to get back into the same vehicle or anything comparable in its classFor the love of everything holy, learn how to run a business properly and maybe people will be more apt to come to your company for more than cheap pricesThey're barely getting what they pay for anyway

My claim was submitted back in 9/2017, I submitted my receipts for reimbursement of my car rental while repairs were being made to my vehicleIt is now 1/18/& the claims deptstill has NOT submitted my receipts for reviewI have called them on a weekly basis and hear the same excusesWHY DOES THE CUSTOMER HAVE TO KEEP CALLING FOR CLAIMS DEPT TO DO THEIR JOB?????!!!!! DOES NO ONE SUPERVISE THEMThey don't even record the telephone conversation as stated on their automated machine***, Brian [redacted] acts like I call him the first time every time we speakThis is poor "customer / optimal service" they have to offer peopleIf the table is turned the company would drop me in a heartbeat for not paying what is owedThis company sucks in every aspectCompetent people should be hired and not [redacted] who can't do their job without the customer calling them frequently to know the status on reimbursement

I would not recommend this insurance agency to ANYONEI do not have any points on my license nor any accidents and my insurance is almost $200, I was recently involved in an accident on 1/12/2018, which I was not at fault, other driver failed to stop at a stop sign however, I am getting the short end of the stick, I guess because him and I have the same insurance company, so they don't want to lose too much moneyThey filed two claims, which it was only suppose to be one, causing me to have claim numbers, my case has been bounced around from person to person without my knowledge, I call one person, they tell me "no your case has been moved to someone else" however NO ONE FROM THE INSURANCE COMPANY HAS CALLED TO TELL ME ANYTHING! The total lost guy that was assigned to my case, was a total nonchalant unprofessional [redacted] , I told him I was upset with how the company was treating me and would look at other insurance companies he told me "that's good", when you are in an accident the LAST THING you need or want to deal with is an insurance company who is INCOMPETENT AND UNPROFESSIONAL! will be filing a formal complaint to any and everywhere I can

National General has to be the worst business I have ever dealt with I got them for my Health Insurance which is [redacted] which is billed to [redacted]   I really have no idea So confusing Anyway, I am paying almost $a month for a family of only to have a test needs to be pre-certified I am having difficulties breathing This pre-cert has been ordered days ago and still is not done Meanwhile, my breathing is not getting better and I keep paying my premium Many other things that have happened since Jan with this company, but this is the topper Absolute worst business I have ever worked with!!!

I changed auto insurance from N.Gto [redacted] in June of [redacted] let N.Gknow about the cancellationMy bill was paid by automatic deduction from my checking account on the 25th of each monthOn the 21st of June, N.Gtook the payment for from my accountI checked with ***, who confirmed that they had informed N.GI assumed (my 1st mistake) that I would get a check from N.GWhen this hadn't happened as we approached July 25th, I called N.GAccording to the robot (automatic answerer), my policy was still in forceI contacted a real person who looked into the matter and told me he found the information from [redacted] with a note on it which said "take no action"He told me he would handle everything and that I would either get a check or the money would get put back into my accountI have received a notice from N.Gthat my policy has been cancelled as of June 25th and a check was included in the amount of I would love to get the rest of my payment back