National General Insurance Company

I am complaining about the integon national insurance agent Jacob K***I called the insurance company to settle down my auto collision caseit has been happened in 10/14/I was asking how long the case would be settle down? since It has been a month, and I didn't get anything back to methe agent Jacob said he doesn't know, cannot tellI said I would like to talk to the managerHe said he couldn't transfer me to the managerI has been waited for one month for my case, and paying out of pocket money for rental a carand the insurance agent said nothing about my case

Excellent service by National General agent, Scott ***

I found the representatives I spoke with to be very knowledgeable and helpful, returning my calls within minutes and providing excellent customer service I would highly recommend them to family and friends!

After doing the inspection on the house we apparently needed to fix one little thing instead of notifying us to fix it they canceled our insurance without us knowingThey should have called or sent a certified letter to make sure we were aware if the issue

I am very pleased that we have changed to this insuranceVery courteous and professional to deal withEasy to talk to and answer all my questionstaking time to fix anything I have asked aboutI am recommending this insurance to my children

I was involved in a car accident with my boyfriend that was not our fault and immediately filed a claimThis was back in August It is now May and the communication has been horrible and nothing has been solvedThey have not paid any work loss wages to my boyfriend claiming because he went back to work for days he might not be able to receive themHow can you tell someone how to feel when they decide to go back to work and in fear of losing his job he did not have a choice but to go back to workI have been communicating with the claims adjuster but she has been trying to find ways to cheat me out of the money that is due to meShe barely responds to emails and is very nonchalant about anything that you say to herThis has been the worst experience everHow can someone pay for car insurance every month and as soon as something happens to them they do not want to help

Customer service at an all time highVery reliable and easy to work with

My experience was very positive, Taniffiya, was pleasant and patient

they do not want to pay for the damage that is done to your vehiclethey lie to you and won't respond to your phone callsBAD COMPANYIF YOU HAVE THEM GET RID OF THEM., they quote the damage to your vehicle at one price and when you go to get it fixed it's morethen they tell you they're sending you a check for a certain amount and it's way less than what they sayand they wont let you get a second quoteDoris

Worse Service Ever by Dennis *** at Claims AdjusterRefuses to be fair and pay the fair amount for the RentalClient had rental and her team during her absence did nothing to get the vehicle inspectedEven the appraiser (AARON ***) told me not to start the vehicle due to No CoverageI stated that the vehicle was Approved on 09/06/and he told me that I was wrongIts amazing how I knew more than the company team memberOverall, National General Insurance is liable for rental for the days client was in Rental

Excellent customer service, by ShawnOutstanding rates compared to any other company in New Jersey

My son was sent a check for $and I called to see what it was for and the woman got smart with me and said the stolen van like I was crazy or something My son has never had a van therefor it could have not been stolen and he doesn't even have a driver's license nor does he drive and we don't even have this insurance or heard of it until nowSo what did they do lose someone's address with the same name of my son??? Look for an address online and just mail the check to the first name that popped up??? Who knows but someone is at home waiting for their check while it is in my garbage canGiving this a star because I had to for posting but it deserves no stars

I was struggling to insure a new car, and they gave me a very fair rate and were quick about it too

I have had about different claims with this company over the last trailers and plus yearsThey have always been very prompt, thorough, and completeMy insurance is through the Good Sam section of National General and I have always been satisfied with all the companies that Good Sam providesI highly recommend them

My experience with national general was greatThe representative I spoke with was very friendly and made sure I had all the coverage I needed for my vehicle

This company worked with me and I will recommend them to anyone!

We mistakenly sent a check to a closed policy/account number via online bankingSimply clicked the wrong recipient while paying the billsNational General received the check and only gave a partial refundI called to find out why and was told there was a balance due (suddenly) of $Our policy had been canceled for a year and we'd received no notifications of a balance due

I decided to go with this company for my homeowners policy after they treated me well with my auto policyI bought a Ftruck and NG was one of the only companies that would touch it and at very reasonable rate tooThey understand the RV communityThanks

Frustrating beyond belief I was referred to one of their brokers by a friend and contacted him for healthcare coverage for my family and went back and forth via email and phone discussing plans Eventually I stopped getting responses and tried to track down who he worked for to see if maybe he got out of this line of work since I was no longer receiving responses via email or phone I contacted NGIC thru their website and got a response via email explaining my agent was having some personal issues and said she would have someone else reach out to me The next day I got a call from the original agent while I was in the middle of an online meeting I took the call, explained I was in a mtg and I understand personal issues and said he could refer me to another broker so I could get coverage before the ACA enrollment deadline and avoid the impending fine if he didn't have time to help me I then asked if I could call him back in an hour or so He said he would call me that evening so I responded to the lady at NGIC to let her I know I heard from him and would not need another agent to get involvedOnce again no call as promised, no responsesOnce again I contacted NGIC and informed her that I've now missed the enrollment deadline for ACA and am likely to incur a min$fine to which said she passed my information onto a related party and to "please be aware that National Health Insurance Company does not sell any ACA complaint policies Unfortunately, we cannot assist you with purchasing insurance through the Health Insurance Marketplace" Of course I assume she meant "compliant" and now am even more confused and in need of speaking to someone I am writing this review in lieu of filing a Revdex.com complaint as it's now been more days with no follow up from a related party or anyone I've wasted nearly two and half months, missed enrollment deadlines and essentially am back to where I started having made zero progress Perhaps my experience is just a rare fell through the cracks kind of issue, but it is my experience and I have a thorough email chain and phone call logs to validate it

I just to tell America about this horrible insuranceThey are the worst car insurance everTheir customer service is bad and I would never ever do business with them