National General Insurance Company

I never had problems til I filed a claimAlso, I paid on time every month, and decided to go cheaper so I called to cancel coverage...I had just paid them for the month I cancelledThe representative I spoke to said I owed them another prorated amount of This I do not understandI had to make payment arrangements because I paid out to another company the day I cancelled with NAT GENI did write the payment date down wrong, and was a week late on the arrangement due date the following monthThey immediately sent it to a collection agencyHow awfully sad that people are getting hurt by these companiesThey are slow in paying the DralsoThey need to be held to a higher standard, I'm so disappointed in how this turned out with them

My husband was sideswiped by one of National General's clients two weeks agoMy husband and I carry full coverage through Progressive, who we called first to report the accident just in case the other party did not have insuranceOut accident happened on a SaturdayI called National General on the following Monday to report ensure that the other party had reported the claim (which they didn't) so I filed a claim on their insurance with the police report and quote of repairs in handTwo weeks later, we finally had a claims adjuster come out and take pictures of the entire car, inside and out, which wasn't necessaryThey then told us that it would be 5-more days before we could send our car in for repairsI absolutely refused this and called the agent in charge of our claim and he told me that I would be able to take my car to any shop I chose for repairs and that he would give me a reservation number for a rentalTook three hours to get the reservation number for EnterpriseWe get there and they tell us that the insurance company only approved a Nissan VersaMy husband is 6'3" and cannot fit into a Nissan VersaWe own a Malibu which is twice the Versa's sizeAgain, we refused and they bumped us up to a Chrysler As soon as we got the rental, we drove both vehicles to the Chevrolet dealership (about miles from the rental store), and dropped the vehicle off, signing necessary papers for themI got a call from Progressive today saying that the Chevy dealership called them to have them pay for repairs and just wanted to confirm with me since I had made it clear that the other insurance carrier would cover the chargesI gave them the phone number of the National General agent I have been working with, told them that he had supposedly spoken to the Chevy dealership yesterday, and that my insurance was NOT to pay for any of the repairs since Nation General has told me they are covering them all (over $5,in damages)I am sure that there are going to be a lot more issues with this companyThis has been the WORST hassle I have ever had to go through with an insurance companyI understand that, as a business, you are supposed to be leery of insurance claims, but when MY insurance agent called you and has all of the documentation necessary and is willing to cooperate with you, it shouldn't take a potential month to get the vehicle in the shop for repairsI hope to God that I NEVER get into accident with someone carrying this insurance company!!!

My experience with Paul *** was goodHe was able to provide me with a good rateHe's knowledgeable and helpful

CAR WAS IN AN RECENT ACCIDENT BACK IN FEBI AM FULLY COVERED HOWEVER UPON DROPPING THE VEHICLE OFF AT HENDRIX LUXURY COLLISION FOR REPAIRS, THE PROJECTION DATE WAS MARCH 8TH FOR VEHICLE TO BE DONEINSURANCE WAS SUPPOSE TO COMPLY THREW OUT THE PROCESS OF REPAIRS BUT DELAYED DOING SOHERE IT IS 3/29/AN VEHICLE IS STILL NOT READY, COLLISION DPTIS STATING THAT THE VEHICLE WAS A TOTAL LOST BUT NATIONAL GENERAL INSISTED THAT IT WASN'T, AND THAT THE REPAIRS MUST CONTINUEWELL UPON REPAIRS THE COLLISION RECEIVED USED PARTS WITCH WAS REQUESTED BY NATIONAL GENERAL, ONCE RECEIVING PARTS THEY WERE DINGED UP AN DAMAGED AN SENT BACK THE COLLISION REPAIR SHOP HAS BEEN WAITING AMPLE AMOUNT OF TIME FOR NATIONAL GENERAL TO GET BACK IN CONTACT WITH THEM TO GIVE THEM THE "GO AHEAD" ON NEW PARTSTHE INSURANCE COMPANY IS STALLING AN MY DAY TIME PERIOD ON RENTAL HAS RAN OUT ON THE INSURENCE AN THEY ARE NOT WILLING TO CONTINUE COVERAGE FOR THE RENTAL, THEY ARE ASKING ME TO PAY OUT OF POC

Nice friendly staff took care of my questions dealt with my needs explained the things I didn't understand great company

Loved talking to my insurance provider Aaron AJHe explained things very well and helped me get the coverage I wanted for my home and car

Not impressed at all We did the on-line quote for homeowners Called the company to complete the quote; put on hold to determine if coverage was possible since we had a lapse in coverage and then was hung up on Never received a call back to apologize, further explain anything Not a good experience at all!

The worst insurance company in nation, don’t waste your money with this insurance company, once you have a car accident and you file a claim with this ** company they try to find an excuse not to pay from your damages

I've had my motorcycle insurance with National General Insurance Co./Riders Club, since and have been eminently satisfied with their prices, service and competence We do carry our auto insurance with another company which has more competitive prices for that service

I am happy with my experience with National GeneralI have made no claims and it is a new policy for meThe dispersement of information was a bit confusing, but I think I got the correct information The information I received in the mail was vague and not completely accurate, but after a phone call, it seems it is all in order

My car was hit by a drunk diver on 10-25-The guy went to jailI called my insurance company to see if they can help me find out if the guy has insuranceThey just want to settle my case and not do the work to see if the guy has insuranceThey have a company calling me to pick up my carEverytime I call to ask if the guy has insurance they say my case is already settledHow is my case settled when I said i'm not moving forward with you guys until you find out if he has insurance or notI feel like they are trying to fruad me because I have a thousand dollar deductiable and they just want to collect my moneyIf the guy has insurance I would not have to use themI pay a month and they still do not want to help me or return my call

National General Insurance is a great company to work with I have had coverage for years and have always found them easy to work with I highly recommend them to you

It was a pleasant experience working with RobiShe was knowledgeable and helpfulWhole experience of buying insurance was an awesome experience

Great company!!! Keep up the great work

A driver insured by National General sideswiped by car after running a stop sign on March 18th The police report indicated and the insurance company found the driver who hit my car to be at fault I am not insured by National General I live in New York and the accident happened in the Town of Southhampton in New York The National General representative came and did an estimate of the damages on my carI took my car to an autobody shop to get an estimate for the repairs The autobody shop is estimating the damages at $1,but National General estimated the damages at $1,When the accident first happened the representative told me to contact him when the autobody shop was ready to fix the car and they would arrange a rental vehicle for meI've tried on numerous occasions to contact the National General Material Damage Representative assigned to the claim I've called, left voicemails, and e-mailed I make sure I clearly state my contact information and the cl

Needed to purchase insurance at the Mexican border This was done efficiently Upon arriving in Oregon, we were required to show proof of Mexican insurance via email This proof should decrease our premium per the agent Service review pending

National General insured my motor homeIt was damaged at a gas station onaugI filed a claim for the first time in my lifeThey have been doing absolutely everything they can to avoid paying the claimPhotos estimates and any information they requested has been sentThey even resorted to requesting my credit card information to pinpoint time and placeI refused to give this information and even said I used cash to prevent them from obtaining any further informationThey even called me a liar saying if was old damage prior to them insuring my vehicleI had to have repairs done to it so it could be move to a safe area because of hurricane Irma I also use it for back up electrical power in emergency at my homeThey are using every tactic they can think of to avoid paying what is dueThey rely on the fact that it is beyond my financial means to take legal action against themThe repair company has let them know it is new damage caused during the insured period

Absolutely the worst people to deal withThey are causing us a HUGE delay in our home rebuild process after a fireYou can NEVER get a supervisor, and they find every excuse to not release your insurance money back to you It takes days minimum for anything you want done with these peopleThey flat out lie to you just to get you off the phone*** mortgage company needs to find a better partnerIf I could give them less than star I would

This insurance company is a scam! Our truck was stolen and taken to mexico, recovered luckilyor so we thoughtThe adjuster tried filing our claim as a vandalism, when it was a theft there was a guy in jail who confessed to doing so He fought us on everything and went as far as opening up a claim because he said we were fraudulently reporting damages that are consistent with the age of the vehicle(NEVER MIND THAT WE TAKE GREAT CARE OF OUR TOW VEHICLE)We found out from the shop that the adjuster fought the shop getting the truck up on a frame rack like we asked because we travel fulltime with our camper- which was the only reason we chose this company was for their full time coverage Our policy states our vehicle will be repaired to a like new conditionWe had to hire an attorney and the day the adjuster got word that we did he put our truck in told the shop the give him a quote and he totalled it outTried to force us to release liability without giving us any numbers, and when we wouldn't sign it he told us to go pick up the truck or be forced to pay storage feesSo we picked up the truck with no plates and drove it back to our hotelFound the shop paperwork totalling out for $in work, for a limited production truck produced for years They should not be totalling this truck out, he is because he got caught trying to screw us overFast forward to now dealing with the totalling agent who is trying to low ball and offered a buy back of 4500$ Their offer wont cover the costs of repairing it, nor will their buy out cover buying 1/of a similarly compared truck This company has done NOTHING of what they were paid to doDo not use themI shouldn't have to pay an attorney to get a company to fulfill even the minimal requirements written into their own contract! Let alone still get screwed over by having a truck totalled out that should not be totalled out and getting stuck repairing the damages because someone stole our vehiclesThey also wont pay to replace my kids carseats, which were fixed in the vehicle

I called to inquire about Homeowner's InsuranceI was able to get a great quote with bundling with my car insuranceMy car insurance even went down and received better coverageMrSami A*** was the very best! He checked every kind of way to help me save moneyHe was not in a hurry and was JUST GREAT !! I'm a rural letter carrier and National General has always gave me great service! I did not call for other insurance quotes after we finishedThank You Very Much !! National General will always have my business and if I ever need any more services that they provide, I will not shop aroundVery Satisfied!!! *** "***" ***