National General Insurance Company Reviews (523)
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National General Insurance Company Rating
Description: Insurance Companies, Insurance - Auto, Insurance - Homeowners
Address: 1 Audubon St, New Haven, Connecticut, United States, 06511-6433
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www.ngic.com
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There is no rating low enough for NATIONAL GENERAL!!! I was rear ended by their insured client and they denied the claim!!!! They were rude and awful to deal with
Wade that I had spoke with was very polite and very helpfulI am very pleased with this companyEveryone should definitely consider using them
Excellent customer service and rates
Service was great
I have accident and critical care with this company, I had an accident on April I fell and passed out ended up with a bad laceration on my head that required staplesI was admitted into the hospital for observationBecause the doctor wrote in the notes I have syncop a history of P.O.T.S (Posterior Orthstactic tachycardia syndrome) His diagnosis was syncope - collapse which means I passed outand head injury, and lacerationThey require the doctors notes which was pages im sure you will find some thing to give reason for denial, I have never passed out from POTS, I was admitted for observation and tests were done nothing was found and released next dayI cant remember everything so they ruled it as an illness caused the injury so will not pay for accidentThe doctors didnt even know if it was the P.O.T.s This is a rip off and now im stuck with over in med bills that I thought would be covered thats why it takes so long to be reviewed so they can find some reason to denyThis is horrible and the people you talk to are mostly rude
Have ALWAYS had positive results when I have had tinteractions with representatives or use of benefits provided through insurance of my RV
Very Unprofessional INSURANCE BUSINESSWOULDN'T RECOMMEND TO ANY CONSUMER TREATED ME LIKE CRIMINAL FOR VERY HOSTILE WHEN YOU TRY TO TALK WITH THEM ON A CLAIM......TAKE WEEKS TO RESPOND TO GIVE UPDATES ON INSURANCE CLAIMS
Very very awful and terrible experience!! Will never buy National General Insurance again! I bought the insurance, and months later, I found my insurance was cancelled right after I bought it! without even informing me or refund me the months money I paid!!! Called times to ask about the investigation, which took a long time And the six time I called, I was put on hold for more than mins, and I ended the called and called back in, it was still hold, forever~~can not get another agent to talk to unless I changed another cellphone to call back! Do not buy National General Insurance!
When Nationwide unceremoniously dumped me over a holiday weekend, cancelled my insurance and were unreachable by any means for DAYS!!!!!, National General stepped in with kind, courteous service and CHEAPER insuranceI hope the CEO of Nationwide is visited by Karma often and harshly
Best insurance company I have had experience with in a long timeAs soon as I got my new insurance I had my fiance to get some as well!
Bad faith insurance beware I had a slab leak they pay I am going to a lawyer involved they told us to fix and they pay us
Nat Gen has been extremely helpful and every representative has been very kind and informativeI recently had an accident and the claims process was very smotth as well
I have been doing business with National General Insurance for several years and I think they have good staff who seem to be willing to help everytime I've needed themGood Customer Service is so hard to find nowadays that I think once you find it you should be appreciative and share with others
I was looking for a health insurance policy for myself and familyInitially, I spoke with a young lady who was friendly and answered most of my questionsI was then transferred to another agent who was without a doubt the rudest person I have ever spoken toI told him to void my application and he absolutely refused to do itAfter an hour on the phone with him, I hung up in frustration, having never completed the application processweeks later, I received a policy from this company in the mail ( I had already gotten health coverage elsewhereI called again and instructed them to cancel this policyIn January 17th, I received a letter in the mail (postmarked January 11th) the letterhead was dated December 20th, and stated that, due to not receiving an e-signature on my application, that this letter would serve as my confirmation of signatureI have been on the phone for hours trying to cancel this policyWorst business I have ever dealt with
Easy online purchase and was very quick with paper work I needed for dmv
It was quick and laughs
Car was involved in a car accident on 11/26/Responsible driver was insured by Integon GeneralIntegon accepted responsibility but I have not been able to get in contact with them to be paid for total loss of vehicle
Great people to work with everything was smooth and easy gave me all the information step by step I believe the rep was name was Jovan my name is Christopher *** and I definitely would recommend them to anybody
Dealing with them is next to impossibleI cannot get in touch with my agent about a claim despite multiple voicemails and emails sentI have been without plumbing for months because they are dragging their feet trying to get my claim resolvedAvoid this company at all costs!
Customer service agent was friendly and helpful